BackUp And Restore Creates Empty Folders?
Nov 9, 2011
I had to use the Dell Back up and Restore to rebuild my OS and , except for all my email history, address book, profile and bookmarks, I seem to be up and running again. I want to back up to a WD MY Book 1tb external on a regular basis so I don't loose all my programs and profile.
I followed the easy instructions I found here on the Forum for a full system backup and watched the green bar progress to 10-15% complete and left the room. When I returned hours later the screen said "improper shut down" or something similar. When I rebooted there was a backup folder on my external but folder properties indicated it was completely empty.
The next day I tried to create a System Image Bup (Shadow Copy?) and the green bar progressed normally but, when I returned to the PC, the black dos screen said unable to find some file to boot. Again, folders were created but they were empty.
Does Windows 7 BU and restore normally restart the computer after creating a backup file? If so, can I prevent this so I can see where the program is breaking down?
I did create a System Repair disk on a DVD and it seems to have created that okay. The file is almost 300mb so I hope that means it will work if I ever need it.
I do know this new MY Book is a lot more complicated than my other Seagate external and seems to want to format and name files for me?
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Oct 16, 2012
I backed up all of my data files over to a CD/ROM before restoring my Windows 7 PC due to a hard drive failure.
After successfully restoring the Windows 7 PC, I also restored my backed up files from the CD/ROM using HP RecoveryMgr, which was included as part of the backup process. Then I see all folders show "This folder is empty", even though the folder "Properties" show that the folder is not empty and contains files being backed up during the restore.
How can I make the files in the restored folders visible/accessible again?
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Mar 4, 2011
I have a problem with the folders in windows explorer in windows 7.Often windows explorer automatically creates unwanted folders who I cant recognize. Often some folders have been splitted in 2 or more folders. One example is that it had been created 2 folders of my "bon jovi"-folder. One of them has the original name "bon jovi" and the new folder has the name "jon bon jovi". Strange behaviour by windows explorer.Or just one file is saved in a folder and a subfolder, which have names based on the files name, often the artist and album. If I download one file, I want it saved in "my music"-folder "bare", not hidden in 1 or 2 folders.Suddenly, after 15 mins or so, a lot of new unwanted folders appeared in "my music" with subfolders and just one mp3-file. The new folders were created just some minutes ago. The numbers of folders in "my music" has increased much.Many of the mp3-files are downloaded from dc++, but the settings in dc++ is correct. The files are saved in "my music"-folder.Ive tried to change the foldersettings in windows explorer, f.ex organise -> reset folders, but it doesnt help
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Nov 11, 2012
Upgraded W-XP64 to W7HP64 in August. Machine was set up with 3 hard drives in Nvidia RAID as a STRIPE. Installed a game that actually installed ok but gave BSOD. Went into safe mode and removed the game and system is working fine. I ran MSE and MBAM with nothing but tracking cookies found. Then I created a restore point but noticed that there were no others. So I rebooted and created another one. System still saying there are no restore points. So I ran CMD as admin and ran VSSADMIN LIST SHADOWS which came back "no items found that safisty the query". I can create restore points but they are not being saved by the system. I increased the size of the 30 to 65GB, rebooted and created another restore point, which also did not get saved. I've read about dual boot problems with XP, but that is not the case as I UPGRADED to Windows 7 OVER XP...over the 3 drives. Does RAID prevent the system from saving restore points? If that's the case why is it letting me create them in the first place?
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May 27, 2011
Upgraded W-XP64 to W7HP64 in August. Machine was set up with 3 hard drives in Nvidia RAID as a STRIPE. Installed a game that actually installed ok but gave BSOD. Went into safe mode and removed the game and system is working fine. I ran MSE and MBAM with nothing but tracking cookies found. Then I created a restore point but noticed that there were no others. So I rebooted and created another one. System still saying there are no restore points. So I ran CMD as admin and ran VSSADMIN LIST SHADOWS which came back "no items found that safisty the query". I can create restore points but they are not being saved by the system. I increased the size of the 30 to 65GB, rebooted and created another restore point, which also did not get saved. I've read about dual boot problems with XP, but that is not the case as I UPGRADED to Windows 7 OVER XP...over the 3 drives.Does RAID prevent the system from saving restore points? If that's the case why is it letting me create them in the first place?
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Apr 4, 2011
Tech Support Guy System Info Utility version 1.0.0.1OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bitProcessor: Intel(R) Celeron(R) CPU900 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10Processor Count: 1RAM: 1915 MbGraphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 6 MbHard Drives: C: Total - 227676 MB, Free - 207087 MB; Motherboard: TOSHIBA, Portable PC, Base Board Version, Base Board Serial Number
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Jul 12, 2012
I have a couple of Windows 7 machines that have suddenly had several empty folders appear in the root directory of the c drive.
The odd part about it, they are all labelled <computername>.1234 or four to five seemingly random numbers. They aren't a jumble of hex numbers that I'd expect from Windows Update in XP (which is pretty much the only thing google has spat out for me on this issue). I'm trying to find out if this is a virus or what sort of software might be creating these folders. I did a full MBAM of the system, as well as a full GMER scan, and gave it a shot with TDSSKiller as well a Sophos AV and they have all found nothing. I also took a look using process explorer and autoruns and I didn't find anything suspicious as far as I could tell so I don't think it's malicious. I just want to figure out what could be creating them, or if anyone had heard of this issue.
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Feb 14, 2013
A client brought in a Dell laptop with a missing driver. A tech downloaded a driver onto a flash drive. I'm not sure of where the driver came from. When the flash drive was put into the computer it started loading something and the tech pulled it out and restarted the unit. After reboot the tech noticed that the start menu was empty. Typical of a hidden files infection. After a second reboot the unit goes straight to startup repair. I pulled the HDD out of the unit and hooked it up to another computer with an enclosure. The drive reads as 99.9% free space. All of the the folders are there but they all show as empty (0 bytes). The recovery partition is intact and the drive passes Dell diags. Any ideas on recovering the data? I'm sure I could just restore it but the client needs the data.
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Apr 20, 2011
I'm having a very strange issue after I did a boot time virus scan in Avast to remove a virus. Avast seems to have removed the virus just fine, however I can't get Windows to show directories or files any more.If I open Windows Explorer and go to C:Users it says the folder is empty. However if I right click and select properties, it calculates the folder as 10.8 GB. I can still log in fine and run software etc. This problem isn't just in the C:Users folder. My library directories show empty and I was immediately afraid I lost all of my pictures because searching for *.jpg on my system yields no results. However, I remembered the exact path to one of the file names and sure enough it opened the picture. For example when I enter the exact address in Windows Explorer:C:UsersMyUserNamePictures2011MyPic.jpg it opens.But if I list C:UsersMyUserNamePictures2011 it says "folder is empty". One more thing to mention is that I tried browsing files through the command prompt. Whenever I try to do a directory listing with the dir command I get the error: Volume in drive C has no label. Volume Serial Number is 2AEE-FDC8. File not found. However, I can still cd into existing directories that I know exist. I just can't list the directories or files. Unfortunately I upgraded to Windows 7 SP1 right after this happened because I thought it might fix the problem. Now I can't do a system restore to the point where my computer wasn't having this problem.
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Jul 26, 2009
im currently Networking a HTPC with my main rig, now i can pass info from one machine to the other but it will only see the Windows 7 HDD in the main rig..??, is there no way i can access the Vista HDD..??, or does it have to be the same OS to network..??
i tried to add a shortcut to the vista HDD into the user account on Windows 7, but upon opening it on the HTPC all folders are empty..??
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Jul 3, 2010
I really need help on this so I will try to include as much detail so you guys don't get confused at what I'm talking about.I was clearing up space on my hard drive and deleting stuff that I don't need.I came across C:Windows.oldwindows folder and saw that it was about 13 gigabytes - and seeing that it's from windows.old, I deleted the windows folder contained there. After deleting C:Windows.oldwindows ,I find out that my C:Windows.oldusers folder is empty, how is this possible?
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May 14, 2011
Is there a real benefit in removing empty and unused folders? because i tried an application called Remove Empty Directories and removed a lot of empty folders (after a system image backup), but i don't see any real improvement.
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Jun 10, 2011
May have a virus or had a virus due to a possible lapse of McAfee virus scan. Have a Dell (dec 2009 Desktop) with a Window 7 OS and Office 2007 Software. I did a restore to an earlier date hoping to restore settings but it didn't change.resently in my document folder are a first level of folders, when I pass my mouse over the folder it indicates that there empty, but I bought an external drive and when i moved the folders to the drive and read the drive / viewed the folders on another one of my computers they are complete and contents are visible. If I open excel or word and open a recent document it opens and if I look at the properties it points to the folders that otherwise show to be empty. Might be a separate problem but the same cause of the problem, when i view my yahoo mail and click a document for download, I select document download and I see nothing after that.
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Feb 9, 2012
My computer had a nasty virus which I think have since removed. The only problem is none of the programs in my program files are available. The folders are empty.I am at a bit of a loss here.If I search, I can find the programs so I know they are there somewhere!I am almost to the point where I want to scrub the hard drive and start from scratch. If I do this, how can I backup my program files that I have?Is there a way to drop them onto a back up hard drive, then just move them to the new fresh O.S.
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Mar 1, 2012
I used Glary Utilities empty folders finder and found a whole bunch of empty folders. I was wondering can I just delete all of them or should I just leave them where they are?
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Apr 20, 2011
the icons are all gone from the desktop and all my program folders are empty? anyway of getting everything back?
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Jul 11, 2011
I have been using my laptop for over 1 year and I have not changed anything recently.
My problem is that when I go into my email program all the folders are empty. This has happened twice within the last 2 weeks. They were not empty when I closed the program. They were no where near full. My server is BTinternet. I do not leave messages on the server. I am using windows live mail. I also use Mailwasher, but have done so since I started the account.
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Jan 12, 2011
located in my documents/downloads I open the folder and it comes up empty. If I rename it to some other name, its contents show up actually, strange thing. Also, if I open the folder the long way, that is cusersmyusermy documentsdownloads it opens fine, even i don't change the folder name, I think the error is in the registry, used Revo Uninstaller to uninstall facemoods and it messed up the registry to a state that pc became useless, had to backup registry, but seems it never recovered from it.
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Jan 15, 2013
I'm trying to find a free software that can scan,find and delete any empty/unwanted files folders,etc from Windows 7.I thought it might have been Toolwiz Care.I can't remember what it was.I know its one thats readily available from various sites like download and other well known freebie software sites.
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May 29, 2012
I am looking for a way to create or write a script that will create folders with movies title and date and save empty folder in my Hard drive ?
So Example:
C: My Documents
Movies
300
Cars
etc....
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Jun 27, 2011
I am trying to delete some useless empty folders, but I am having an administrator issue that I can't seem to get around. I know already that I'm probably having this administrative problem because these folders are located on a separate hard drive than the one with my old and current installation of Windows 7. From what I've read, this leads to administrative issues, preventing me from deleting the folders. Right now, windows cannot detect who the current administrator is, and so far, every time I have tried to edit or change the administrator to my current admin account, I get some errors reporting that my access is denied. I have managed to change the parent folder's admin, but the two subfolders I can't ever seem to change or modify.
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May 1, 2012
I have most of my games & Steam on this particular SSD & every time I access the drive to add a mod etc there is always at least 50 empty locked .tmp folders (lost count of the number of times I've deleted them) they are all variously named but all start with MSI.. what are they & how can I prevent them from being continuously created.
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Jun 5, 2011
I followed this thread [URL]to restore the items of the start menu. :thumbup2: However, I still have this isse of the folders in the All Programs section being empty.
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Nov 4, 2012
I recently had some issues with my month old Dell N5050 Laptop that required I do a System Restore, After discovering that for some odd reason all my Restore files were gone, I restored the computer to Factory, I set up the Restore option, saved a Restore and made sure to keep some restores, about a week or two later here we are, and all my restore files are gone, I wanted to restore my computer to fix an issue I just posted in here, but I can't, and I really don't have the patience to do another Restore to factory
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Aug 9, 2011
I created an image using the Microsoft Backup and Restore tool in Windows 7. I saved the image on a network shared folder.I then went to the Advanced Recovery Methods in Windows to restore my image...that I just created. It restarts the computer and goes into recovery mode, I point to where the image is located, I entered the network credentials and it give me an error. "The Specified network resource or device is no longer available. (0x80070037)"
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Mar 29, 2011
I have a bunch of empty folders in C:UserUsernameAppDataLocal that have number and letter characters. Like this{0E091B39-4B52-47D3-A112-2B4D5C09F64F}Is it OK to delete these. They date back to when I first built this system, beginning of March.
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Mar 23, 2012
I have a 500gb seagate external hard drive, and already used 240gb space. It worked fine until yesterday suddenly i could not access the files at all. I checked disk management, and it showed that my external drive became RAW drive. I tried to do chkdsk that I learned from one of the forum, and then it somehow has fixed the RAW drive back to FAT32. However I still cannot see any of my files. I opened command prompt, and typed in dir /a and it said 0 files 0 bytes, 4 DIR 288,714, 293, 248 bytes free. How can I bring my files back?? I don't want to lose my files.
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Oct 27, 2012
I have lost my user account and folders and files, music and pictures . I have tried system restore but no success.
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May 25, 2012
I'm running Windows 7 64x Home Premium on a Toshiba Qosmio X505 laptop. I just got it back from the warranty repair center, where they replaced the hard drive and graphics fan & heatsink, and reloaded the factory windows version. Before I sent it out for repair, I used Windows Backup to create a backup of all my files on a Toshiba casio 500GB external USB drive (I had over 300 GB of files, so it was easier to use Windows Backup than drag and drop all the files, at least at the time). Now that I have the laptop back, I'm having trouble restoring my files. When I go to Control Panel-> Backup & Restore, a message appears in the restore section, saying "Windows could not find a backup for this computer." I've tried reconnecting the drive as well as restarting my computer, but to no avail. I can see and explore the files in My Computer, so I know the hard drive is properly connected.
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Feb 9, 2012
OK, so a couple of days ago, my HP desktop crashed and then went through the whole System Recovery loop(I couldn't login to Safe mode, wouldn't let me past the System Recovery Screen). Well I backed up the entire C drive using Backup your files in the menu. Then it shows you all the file types it will back up; i.e photos, videos, e-mails and bookmarks. So I did that to an external hard drive and it comes out to 143GB.Now comes my problem. I've been able to copy everything from the external hard drive using RecoveryMgr.exe which opens the WIM files and saves them to my C: hard drive under System Recovery Files. However it does not seem to work when it comes to putting in my old Thunderbird e-mails, contacts and such or in Firefox to restore my bookmarks, saved passwords.
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Aug 23, 2012
When you wish to recover your system using this utility, do you use the Windows program at desktop or the rescue disc I created from the program?The reasn I ask is because I used to have better luck using Acronis' disc rather than the program and wonderd if the same applied here.Also, does the backup remove the existing one so that you only have one at a time or can you have more than one.
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