BSOD & Reboots (random), Usually While Watching TV?
Feb 22, 2012
- x86 (32-bit) or x64 ? windows 7 professional x64
- the original installed os on the system? no, installed myself on a clean system
- an oem or full retail version? i got it from a legal msdn academic alliance license.
- what is the age of system (hardware)? not old. probably 1,2 of 3 years old. (amd phenom ii x4 955.) see my profile for more specs.
- what is the age of os installation (have you re-installed the os?) 6 month old, but got crashes since the beginning. if i'm correct, even before the new motherboard/cpu/mem/psu/gpu install.
i think the crashes usually occur when watching tv on my pc using my avermedia capturehd (a pci-e hdmi input card). but i think i have seen crashes while not watching tv. maybe the capturehd card increases the chance a lot. crashes can be random. sometimes i have a week without crashes,sometimes continuously when rebooting.
a crash results in a bsod or a spontaneous reboot. after a spontanous reboot, the system sometimes halts in a black screen after the reboot.sometimes even a cold reboot doesn't boot well. sometimes after a reboot, starting the tv card immediately results in a reboot. crashes often occur when doing multiple things: watching Internet, having a tv window open, downloading. but sometimes also during low system use while having a tv window open.sometimes the radeon gpu driver shows a popup "display driver stopped responding", and continues working normally.
background info:i use a ssd as boot drive. ssd health is 100%. ram is checked using memtest, which shows no problems.
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Nov 19, 2011
i will upload the folder fot further analisys
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Sep 6, 2012
someone can shed some light on my bsod video problem. This happens randomly while watching movies on xfinity.com on Firefox 15, and more recently while watching one on WMP. If there is any other information that you need, I will happily oblige.
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Aug 25, 2012
I'm getting random BSOD's.I followed Captain Jacks guide and used SF Diagnostic tool, CPU-Z and RAMMon, all the files are attached in the .rar
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Dec 10, 2011
I haven't noticed a exact pattern yet, it happens most when watching videos and movies, or when playing games. But it has happened at other random times.
Zip. attached.
Basic Info:
Windows 7 home premium 64bit
Original OS is the same.
Laptop is ASUS K52F
I've had this laptop for 13 months, OS is same.
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Jul 15, 2012
instability in Windows 7 Ultimate x64. I've had four crashes in a 3 hour period today and a few yesterday. Anywhere from browsing to playing various games. I built the computer recently and have had the same results with two different power supplies. A Thermaltake 430W and my currently installed OCZ 750W.All parts are new and windows 7 Ultimate x64 is a fresh, clean, install.Biostar T5 XE Motherboard, Intel i3-540, 8GB Gskill memory, 1 TB WD Black Caviar HD, EVGA Geforce GTX 550 Ti (2GB), OCZ750FTY.
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Jan 17, 2010
I've spend the last week scouring Windows 7 Forums finding dozens of people with this issue. At random times, during use or idle, the computer goes blank and reboots.Starting from a clean install of an OEM copy of Windows 7 Home Premium 64-bit on a formatted HDD
1. Updated all drivers for my devices for Windows 7
2. Loaded and installed all current Windows Updates
3. Flashed and updated the BIOS
4. Ran the driver Verifier, did not see any errors reported
5. Tried to run sfc /scannow, system reboots when the scan gets to about 60% (tried twice)
6. All non-necessary devices (printer, external HDD, etc.) are disconnected.
I would attach a minidump file but there isn't one. I've got the system set to record one but it's not there. I have the view set to display all hidden files/folders. I've done searches for *.dmp files and typed in the address I've got set in the options ... no dice.I never get the BSOD, I have it set to not automatically reboot. It still goes blip and restarts anyway. There's no real pattern to the restarts but it loves to do it in the midst of installations.I've held off running a memory test simply because all my fellow sufferers keep reporting no errors in the memory and any time I do anything time consuming it fails when the system goes blip again. System Info via Advisor attached.
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Oct 14, 2012
I've recently had quite a few system crashes on my desktop. After I got the first one, they have been rather frequent, 1-5 times per day, usually when watching videos. I have tried reinstalling windows, flashing bios, updating misc drivers, ran CHKDSK on both my os ssd and storage hhd, but in vain.
System information:
OS: Windows 7 Home Premium 64bit Service Pack 1
MB: Asus P8Z77-V PRO (ASUS - Motherboards- ASUS P8Z77-V PRO)
Bios version: 1504
CPU: Intel Core i5-3570K Processor @ 3.40GHz
Memory: Corsair XMS3 1866MHz Vengeance CL9 (Kit w/2x 4GB XMS3 modules, CL9-9-9-24, 1.5V)
PSU: Corsair HX 750W PSU
GPU: Ati Radeon HD5870
OS SSD: Corsair SSD Force Series GT 120GB 2.5
Storage HDD: 466GB Hitachi HTS725050A9A364 (SATA)
Display: BenQ XL2410T
Mouse & KB: Logitech G400 Gaming Mouse, some plain logitech USB keyboard
Sound & mic: normal headset using the MB output, plain mic
I have no other components connected to the computer. I have attached a zip including 6 minidumps.
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Jul 28, 2012
i'm putting up my first post with my bsod error i get. i've gotten some in the past, but i decided to learn how to figure these things out this time.details:i usually get a bsod in a random situation either playing online games or just watching live streams (twitch.tv) or even Internet videos on occasion.
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Aug 27, 2012
while I'm surfing the web or playing games and whatnot... My computer just reboots all of a sudden. And not just once, but once it reboots, it reboots again several times before I manage to log in or sometimes after I log in but not even get to the Desktop, or it halts completely when the windows Symbol appears (The one with the four dots which turn into a flag or something) so I have to turn it off by keeping the power button pressed. Also, the reboots are usually accompanied by a screeching sound.
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Jan 18, 2009
Starting today my pc had those random reboots while in windows 7. It started when I was away. When I got home I logged in and 5 minutes later it would reboot. I am now in Vista and do not have the same problem.
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Nov 3, 2012
So the title pretty much says it: quite randomly, the computer will freeze for a couple of seconds, and then reboot itself. The 'repair options' screen displays on the next startup. I always ignore it and continue to boot. I have actually been working on this machine for months. So I tried to fill out as much hardware info as possible in the registration form, so it should be viewable on my user account page. It's a Dell Inspiron 580 running Windows 7 Pro SP1 x64. I have professional Avast AV and firewall software running on this machine, as well as Malwarebyte's pro scanner (for flash scans). I have been up this machine's a$$ inside and out looking for malware, locking down IE, the firewall, installing security updates, etc, and I am convinced this is not a virus of any kind. I even threw on an IP firewall, fired up Wireshark, and let it go for an hour looking for FTP/SMTP logins or other suspicious activity, but it was all quiet.
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Nov 20, 2010
I just upgraded my PC with a new Mobo, Processor, cooler, and an SSD for the OS. I play World of Warcraft. It seems as though it only restarts when I'm running WoW. I left the computer on for 4 days with no restarts. This is with a completely fresh install of 7 with all updates and the proper drivers for my system installed. Within less than 1 hour of starting WoW my system reboots, and now it does it approx. every 15-30 min if running WoW. Sometimes sooner, sometimes longer..This is the only error that comes up in the Event Log
Event 6008, EventLog The previous system shutdown at 1:45:28 PM on 11/20/2010 was unexpected.
- EventData
1:45:28 PM
11/20/2010
4985
DA070B00060014000D002D001C00AE01DA070B00060014000C002D001C00AE01600900003C000000010000006009000000000000B00400000100000000000000
System Specs:
Mobo - msi890FXA-GD70
CPU - Phenom II x4 965 Black Edition (not overclocked)
RAM - Kingston DDR3 (PC3-8500F), 533MHz, 1066
GPU - Nvidia GeForce 9800 GTX+
HD - Corsair CSSD-V64GB2
OS - Windows 7 Home Premium x64 bit
I've read that event 6008 is a thermal event... meaning something's overheating... but i've been monitoring everything constantly and there's nothing running hot at all. In fact, everything is really cool within this system.
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Dec 28, 2009
So, I just got a new PC recently from Velocity Micro,
Core i7 2.8 GHz overclocked to 3.3 GHz
8 gigs of ram
500 gig HD
Windows 7 Home Premium x64
So the first few days I was receiving blue screens, with the heading
MEMORY_MANAGEMENT
I went into the startup options and i believe it was Quickstep that I turned on, haven't experienced the BSOD since then.
Recently, certain games (Champions Online and Lord of The Rings Online) have been causing my computer to randomly reboot.
I can't really run programs like Prime95 or Memtest, because with the overclocked system they always find errors.
I want to know if I should be worried about this and what I should do. Velocity Micro tech support has yet to respond and I fear they may just have me send the damn thing back for repairs (2 weeks without a computer). Any suggestions on this topic would be extremely helpful. I am not terribly familiar with hardware. More software. Please if you do want to have me try something concerning bios or voltage, explain it to me because I will most likely not have done it before.
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Apr 16, 2012
Every once in a while, my tablet PC/laptop will either just shut off completely, or will crash with a Stop 0x124 error. It mostly seems to happen when I have Firefox and IE open (I take classes online that require IE, otherwise I would never use it!), and I am using my mouse wheel to scroll a webpage up or down. It doesn't matter if I am scrolling in IE or in FF.
I checked online and from what I can see, this 124 error is pointing to either RAM or the BIOS, but can't determine which. I have 4gb RAM in this machine, and I have swapped it out already, as well as the hard drive. The only difference is that the machine came with Vista on it (from HP), and I put Win7 on it. HP did have drivers for this laptop on Win7, and I have installed all of those with no problems.
I replaced the hard drive about 6 months ago because the machine wouldn't boot up, and when I booted off the Win7 CD and ran chkdsk /r, it found a TON of bad clusters at the beginning of the drive, where I'm guessing the boot sector and boot files/partition would be. So I cloned the drive to the replacement, then ran a "repair" installation on Win7 to make sure none of the files were corrupted. Then I did all of the Windows Updates that I was prompted to install.
Has anyone been able to resolve a Stop 0x124 error, and if so, how?
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Jun 24, 2012
Is Windows 7 - x86 (32-bit) or x64 ? x64 - the original installed OS on the system? YES - an OEM or full retail version? Retail OEM - OEM = came pre-installed on system - Full Retail = you purchased it from retailer.What is the age of system (hardware)? 3 years old - What is the age of OS installation (have you re-installed the OS? 3 months
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Nov 23, 2012
I built myself a new rig in September, and certain games have not worked since. My specs are:
I5 3570K
XFX 4850 1GB
400W corsair PSU
ASRock Extreme4 7ZZ
2X 4GB GSkill Ares DDR3 RAM
What happens is the computer just reboots while playing some games. No warning, no blue screen, it just restarts as if the reset switch is being hit. It happens on games built on cryengine and unreal engine AFAK (happened on bioshock, and crysis 2). It does not happen on other games (like Just Cause 2) that are just as power intensive though so i am kind of confused about that. I just installed a clean Windows 7 Ultimate
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Apr 18, 2012
I have been experiencing random reboots with my fresh Win 7 x64 build. I am suspecting either a bad ram sticks or ATI video card issue. I have attached the minidump and performance report logs.
Build:
AMD Phenom X6 1100T
Sabertooh 990FX
4 x 4Gb G.Skill Ripjaws 1600mhz
XFX 6850 1Gb
Intel 520 120GB SSD
Corsair TX750W
All drivers have been updated to the latest version.
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Jun 24, 2012
I experience random reboots since a day or two, they happen every hour between 60 and 70 minutes of the last reboot. I already checked the event log and it only says a critical error but no reason identified. I haven't changed anything in the hardware the last couple of months.
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Apr 1, 2012
I have been having random reboots and sometimes hard-hangs whenever I am starting to play any PC games after start-up. I have to keep resetting and run through any checks I could think of but the checks always find everything to be okay. Sometimes I do get BSOD and I remember vaguely something about SYSTEM SERVICE EXCEPTION and also the DRIVER IRQL NOT LESS OR EQUAL phrases.[CODE]
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May 27, 2012
Alright so a couple months ago my computer crashed and I was told it was a hard drive problem. So I got a new hard drive and installed it myself reinstalling windows and everything else. After a bout a week my computer would randomly shut off the screens image would become jumbled with dark lines running horizontally across and then it would either shut off or give me the BSOD. The BSOD flashes fast so I can't write down any information from it. This has happened repeatedly for about 3 months since every couple days. Usually I leave my laptop alone for about 15 min and then I can start it up again. The problem seems to happen mostly when i watch videos or go on sites with a lot of media going on. I think I've installed all the drivers i need to. I'm hoping it is not a hardware problem because i just bought this hard drive. I never had this problem before when i had the old hard drive. If any one could give me some help that would be awesome. I also ran check disk and it came up with nothing. My laptop is an HP G72 Notebook running windows 7. Hard drive is a western digital 250 gb.
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May 3, 2012
The problem is that I will get a system lock up, or freeze when playing games like Portal 2 or FM2012. The freezes are very random however they occur the most when trying to play Co-op in Portal 2 (say about 80% of the time when trying to play it). However with the likes of FM2012 or other games, I can literally play for hours on end without a crash, but other times a crash could happen within about 5 mins.I also seem to randomly crash if I watch a HD video in full screen (1920x1080) however I cannot recall such a problem watching it minimized (using VLC). I also used to get random crashes while browsing the internet on certain websites, however I haven't had this issue since upgrading my RAM.
When the PC does crash, the monitor will just black out and if sound was playing at the time it will usually loop or repeat. The only thing I can do is a hard reboot and upon restarting the PC it will say about the unexpected shut down and to start windows normally however I don't seem to get any minidumps. I've had this problem now for quite awhile, and at first it was something I just overlooked as a random occurance but now its starting to drive me crazy! My system specs are as follows:[CODE]
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Nov 15, 2011
I've been experiencing seemingly random crashes and auto-restarts of my computer that started a couple months ago. When it crashes, the video feed to my monitors stops so they go dark and say no signal and any sound that was playing begins stuttering; after about 10 seconds my computer restarts, so apparently there was a bluescreen that I could not see and the delay was windows saving the crash dump.The problem is that the crashes are completely random; well, not completely, they only occur when I'm playing a fullscreen game, never when browsing the web or watching videos. About a month ago I freshly reinstalled windows 7 on a spare hard drive; hoping the problem was somehow related to 'garbage' and a fresh install would fix it. It stopped... for a while, and then started back up again.
I did some googling recently, found that someone with a similar issue had fixed it by upgrading their drivers; did so and found several including mobo inf and related were very out of date. That was about a week ago. When Skyrim was released on the 11th I did a marathon gaming session that lasted about 30 hours (yeah, I know) with zero computer issues whatsoever.Then, yesterday afternoon I started playing Skyrim again.. and it crashed again randomly about 2 hours into my play. Crashed again about an hour later; and then this evening it crashed like 10 minutes into my play session.I don't normally ask for help with computer issues; I've always fixed them myself with assistance from googling stuff and forums that helped me figure out what to do, but this is beyond me.
I built my current system december '08, upgraded the graphics card to the current gtx 570 last december and upgraded my OS from vista to 7 a few months ago. The rest of my system info is in my system profile stuff. Brief version below:
Gigabyte EX-58 Extreme
Core i7 920 stock clock (2.66ghz)
6GB (3x2GB) Corsair XMS3 1600MHz
EVGA GTX 570
Antec TPQ-1000 PSU
Windows 7 Pro x64 OEM
Also, my system runs quite cool; normal cpu idle temps are 84 F and system 120 ish. I've never experienced any graphical corruption either.One other thing I just recalled. Before about november 8th, these crashes used to say they were related to:Event 18 WHEA-logger A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor ID: 0
However, these particular crashes stopped once I upgraded my BIOS from the mobo original to the latest (non-beta) bios F12
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Dec 14, 2011
Recently I have been receiving a BSOD, most of which has been while watching videos on my vlc player. I have on the occasion received this error while listening to music on spotify. Below is the error message i get after my computer performs a memory dump and restarts. I am running windows 7 enterprise, service pack 1, with a 64 bit, i have 2 gigs of ram, and a 2.4 ghz processor
[code]...
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Aug 15, 2012
I get BSOD's everytime I watch a movie in my PC
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Nov 8, 2011
when i am watching web video - news site video (cnn, wsj, fox) or Internet, a few minutes into it, my system restarts. also, but less frequently, i get random restart on browsing with both ie8 and ff. see my profile for specs - basically windows 7 32 bit oem on a 5 year old p4 system. its fully patched. i thought it might be my avast and ad aware so i uninstalled these and installed ms security essentials. its fully patched too. i have updated my video drivers and installed an ms codec update. the restarts are still happening. the case gets decent air flow and i even slipped the side panel off, blew out some dust. the cpu temp seems fine so i don't think its a thermal warning. i tried the instructions to generate a minidump file, but no luck. the zip file has all my settings re: minidump as per the thread. see word doc in zip file.
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Apr 22, 2012
I got a BSOD while watching a video.
BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF88003164180
BCP4: 0000000000000002
Info:
Windows 7 64 bit
original OS on system
an OEM version
bought this laptop from dell in august 2010
I have experienced problems watching videos or playing music recently were sometimes it lags for a few seconds and the sound becomes very digitized and choppy. Also my computer crashed once this month watching another video, but I didn't get the BSOD. The same thing happened this time, only if froze and then I got the BSOD. I don't know if this is related, but I've been experiencing problems during start up with windows. Periodically the computer freezes while loading windows on the 'Please Wait' screen, just before the login screen is displayed. Usually it happens multiple times consecutively, when I restart my computer from the first freeze it freezes again multiple times. I then have to spend the afternoon trying to turn my computer on, until I can get to the login screen without the computer freezing.I've got a hardware problem too, but that's probably unrelated. The laptop speakers randomly stopped working a few months ago, I'm planning on sending it in to get fixed soon. Just thought I'd mention it in case it's relevant somehow.
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Apr 23, 2012
While playing a game, or watching a video on a website or a player it freezes and gives me the BSOD and oh, I did not find the "save as" in "file" in the preformance monitor Attachment 208535,as for the other requested file, here it is: Attachment 208536.
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May 5, 2012
I've had my laptop since December, 2011. Brand new, customized it online on the HP website. I didn't expect it to have soo many BSOD screen crashes! And it happens at least twice a month.. I watch videos online like hulu or any other site.. and randomly the video drive or something like that will stop working the video turns a green color can't see anything and if i try to redo it.. all of a sudden the blue screen pops up with all that information.. then when i restart it i get this
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
[code]....
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May 14, 2012
On my laptop I can run a game and log into my account and pick a character but as soon as it loads the character i get blue screened, it sometimes happens when I am watching a movie or something but only on the rare occasion but it happens every time i try to play a game. Earlier tonight I restored to factory settings and all was going well and I was installing a game until at about 54% I got a blue screen. My laptop is 64-bit and has the original operating system on it which is the pre-installed version that came on it.
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Sep 3, 2012
The BSoD has happened a few times over the last few days. Every time it reboots just fine. I have noticed it tends to happen while downloading or while watching a show using VLC player. My background programs include McAfee Enterprise 8 and TeaTimer (Spybot S&D). I am suspicious of the McAfee because the day after I installed it was the first BSoD
After reboot from most recent crash I copied the details from the "Windows just recovered from an unexpected error" box.
Problem signature: Problem Event Name:BlueScreen OS Version:6.1.7601.2.1.0.768.3 Locale ID:1033
[Code].....
I have also attached the zip of dump from the SF Diagnostic Tool.
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