BSOD Error - Unmountable Boot Volume

Feb 6, 2012

find a way to repair the hard drive for my wife�s <one-year-old HP Pavilion dm1 laptop so we can recover her data� at this point in time the partition on the drive is inaccessible (to me at least).Here�s a brief rundown of the scenario. On Saturday morning my wife woke me up to tell me her laptop had blue-screened while she was working on an online document, and would no longer boot into Windows.When the system is powered-up it seems to be going through a normal start-up process� displaying the Windows 7 pulsing logo for a minute or so. Then is switches to a notice asking if the user wants to run start-up repair (recommended) or start Windows normally. If start-up repair is selected the system will eventually display the default Windows 7 desktop wallpaper, and the hard drive light will indicate activity for a couple of minutes�. There�s even a mouse pointer that can be moved around� but no dialogs, controls, or anything else will ever appear. We left it in this state for more than 30 minutes to make sure.

If �start Windows normally� is chosen the system will eventually blue-screen , with the error reported as �Unmountable Boot Volume�.I tried pulling the drive and dropping it into an external drive bay, but when I attempted to go into the main partition I received a notice that the drive needed to be formatted first (which I obviously didn�t do).I�ve also tried booting into a Windows 7 installation disk via an external USB drive (the laptop doesn�t have a built in optical drive), as well as booting into the same from a thumb drive. In each case I selected �Repair your computer� from the menu, only to get to the same scenario as before� with the default Windows 7 wallpaper displayed, but no sign of the System Recover Options tool/dialog� so I can�t even begin to try and repair the install.On the plus side, she finally seems to understand what I�ve been telling her for years� that she needs to regularly back-up her system. Unfortunately all her research and papers from her current studies at college are stuck on the drive� and we really need to get them back.

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