Post Your Chipset Driver Versions And Sleep Mode Settings, Bluetooth Mouse And Keyboard Crash
Apr 24, 2008
For all you 680i users running Vista 32bit AND successfully using sleep mode, please post your settings here... "Successfully" means that:
1. Your system actually wakes up and none of your devices, such as mouse, keyboard, usb drives, bluetooth, and other devices, etc. are disconnected and/or malfunctioning...
2. In particular, are you still connected to the internet without resetting
your network adapter (presuming you were connected before bedtime and
presuming you're using the on-board NIC)
post your chipset driver versions and sleep mode settings... My settings are listed below and my system WON'T SLEEP "successfully"... bluetooth mouse and keyboard crash, and my internet connection is trashed:.....
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Mar 23, 2008
I have a very annoying problem with my Microsoft Wireless Intellimouse Explorer for Bluetooth. When after putting my computer in sleep mode the bluetooth mouse does not reconnect. The only thing I can do is pull the batteries out of the mouse and put them back in and only then it decides to reconnect.
I am running Windows Vista Ultimate 64-bit with the latest 64-bit MS Wireless IntelliMouse drivers. When logging onto the computer after completely shutting down the computer (not sleep mode) the mouse reconnects just fine.
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Jul 5, 2008
I can put the pc to sleep with either the sleep button on the keyboard or the on-screen sleep button but when the pc goes to sleep the keyboard and mouse USB connections go to sleep too. leaving me with no way to wake up the pc! I have tried using Vista 64's built in drivers for the mouse & keyboard and also tried downloading and installing the Microsoft software for the keyboard & mouse. Same problem. the light on the keyboard and mouse both turn off when sleep is utilized. I've tried changing the settings in the Power Options to enable the power button on the pc to turn on sleep instead of shut down. It does put the pc to sleep but when I try to wake the pc from sleep with the power button the pc acts like it was completely shutdown and tries to do a full boot which then results in the windows screen saying it didn't shut down right, "start normally"?
The pc then starts as normal but how do fix the sleep problem? I have no problem with another pc with Vista Ultimate and 2 other pcs with MCE2005 and the sleep status. The problem pc has all the latest Window updates, current bios, latest ATI 64 bit drivers for the graphics card. One possibility might be that the graphics card is designed for the new PCIe 2.0 but the board is the older PCIe standard. The graphics card is supposed to be "backwards compatible" with older PCIe slots but now I wonder if that could be the problem?
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Oct 20, 2009
I would like to put my wireless mouse in inactive mode during sleep mode. As it is an mouse movement, usually accidental, wakes up the computer. I looked for a way but couldn't find this facility.
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Apr 25, 2010
Is there a way to access the Device Settings in the Mouse Properties via keyboard shortcuts? I can get to the Mouse Properties via Windows start button key > arrow navigate to control panel > arrow navigate to mouse icon > press enter. But I can't get to the Device Settings tab!
Fn + F9 doesn't work, by the way!
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Jun 12, 2008
I had to re-install Vista after a system crash. I was able to access the restore drive via DOS and pull out the pst (Office 2003) files and copy them to a USB drive. I only had 1 pst file on my system but Vista backed it up to 7 different files. Now when I try to add these files to the restored system I get an error saying the file is not a a personal folders file. I used SCANPST on the largest backed up file and it recovered some of my email but when I try to use SCANPST on the other 6 backup files it says the files are
not personal folders files.
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Mar 30, 2008
My vista keeps locking up after various amounts of time, no matter whether its just idling, or im making the computer work hard. As ive read on other topics, I think its a driver issue, but I just dont know what to do. I will try another fresh vista install tomorrow and get the vista updates quickly to see whether that helps the situation. I have ensured it isnt overheating like it did initially when I bought the system, and it is now a safe and low temperature in a running state. Also, it only detects 3.5Gb of the 4Gb of RAM I have in my system. PC Spec:
Ive re-installed, windows, and it froze after I installed the chipset driver. I contiuned, and found a sound driver wasnt digitally signed. However it still crashes. I have got the latest drivers for it. For it to crash, all i did was open recycle bin, from idle state.
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Nov 20, 2008
When I wake up Laptop from hibernation or sleep or screen saver, IE and START button are non-responsive. I have to activate task manager and click "look for solution" which re-activates IE but makes me lose everything I was working on prior to sleep/hibernation or screensaver. Or I shut down manually using power button, then re-start/reboot. Have I programmed my PC incorrectly to sleep/hibernate or is it intrinsic VISTA prob?
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Jun 13, 2009
I've been using the MS Bluetooth Notebook 5000 mouse with my HP notebook that has a built-in bluetooth transmitter. Though the automatic discovery never worked between the two but after manually adding the mouse after each bootup, the mouse worked fine before the SP2 upgrade. Since then the mouse doesn't show up in the paring window at all.
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Sep 8, 2009
I've started to get some problems with bluetooth on my Dell Vostro laptop (running Vista Home Premium). Up until about 3 weeks ago my bluetooth mouse was working fine and I was able to connect to my phone via bluetooth. One day, the mouse stopped working and I wasn't able to reconnect through all the normal procedures. I initially thought it might be the mouse, so I got hold of another bluetooth mouse that is fine with my office XP computer.
I've even uninstalled and reinstalled all the bluetooth software and drivers from the Dell website, but no success. There is no reaction from the laptop when I switch the mouse and click the little button to start discovery. When I try to initiate a connection from my phone, a message pops up on the laptop saying 'a device is trying to connect, please click on this message'. I click on the message, but nothing happens. Has anyone got any ideas as to what the problem might be?
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Mar 26, 2009
I just recently bought a laptop (HP Pavilion dv7-1267cl), a bluetooth usb dongle and a microsoft bluetooth mouse 5000. I connected the usb dongle and the computer recognize it without any problem. What I need to do to pair the mouse with my computer? I turned on the bluetooth on my cell phone an it found the mouse. So it means that the mouse is working properly.
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Aug 3, 2009
Upto about 10 days ago my MS Bluetooth Notebook Mouse 5000 paired with the built-in BT of my HP tx1000 series tablet notebook just fine, but at one point the notebook no longer recognized the mouse and zince then it does not show up in the BT devices screen when I try to add the mouse manually. The OS is Vista Home Premium and the notebook uses the Broadcom 6.2 driver. I know the mouse is OK because I can pair it with the BT on my desktop PC. I figure the problem was caused by one of the automatic Vista updates but it's too late to go to do a restore that far. I just about tried everything except HP's email support that is pretty worthless, based on my prior experience with them.
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Jan 26, 2009
When ever I change any settings from stock to OC and reboot or cold start my computer starts for about 3-4 seconds then reboots and most of the time posts on up and runs normal. Every now and then it will reboot a 3rd time but then goes back to stock settings and continues posting. I never get a bsod (bios F2), all power saving options disabled in bios, PCI-E at 100, memory timings loose. Once it posts it runs perfectly. I tried all kinds of different memory timings, goosed the cpu vid to 1.3, raised mch by .1 and fsb volts by .1 in an effort to find out why this posting phenomenon occurs. No matter what I have tried, when I OC this posting regimen occurs. I play Supreme Commander Forged alliance alot and no issues the game just rocks with all the goodies at max and 60fps with fraps. Any smoking grey matter out there with a clue?
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Sep 22, 2009
Until today, this mouse was working nearly perfectly. There was one incident when the mouse stopped working with my computer, and after a restart, it was fine. However, today it stopped working, and I restarted my computer only to find that my computer was now asking for a pairing number when I tried to connect the mouse. I have no clue what this mouse's pairing number is or why I would need it when it was working just fine earlier without one. I checked the bottom of the mouse to see if I could find a pairing number, but nothing was to be found, and I do not have the box or the items that came with the mouse.
How do I connect my mouse? Note: The mouse shows up when I search for bluetooth devices, but the problem arises from the fact that my computer now asks for a pairing number to connect the device, a number I do not have. In addition, it was working just fine earlier today, so I do not believe it is a software issue. If anyone could shed any light on this situation, I would be grateful. I'm at a loss of what to do.
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Feb 18, 2009
After resuming from sleep mode the keyboard is inoperative [Dead].
To activate it is necessary to either "Restart" or click on "Switch User" Then all is fine.
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Apr 17, 2008
Can't use keyboard after waking from sleep.
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May 11, 2010
I have a Dell 9400 series with Vista Home Premium Edition, and the mouse and keyboard are not working. I tried to change ports, wait until the system is up to plug them in, but nothing. I can not use F8, because the keyboard is not working. What can I do , please suggest, I do not know what to do.
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Jan 24, 2009
I'm sorry if this thread has already been sorted but I can't find an answer to my particular problem. I changed my keyboard and loaded the keyboard driver and since then the keyboard or mouse will not work. I switch on the pc it boots ok but as I said KB or mouse will not work. I shut down via power switch to force the pc to ask "start normally, safe mode etc" at this point I can use the keyboard, I then select any of the above, allow the PC to boot, and same problem.
I have tried to "Repair" with Vista disk but I have a Reminder program that is "ontop" so cannot get access to the Repair window because --- thats right KB and mouse will not work. Can you give me any help please on how to access the control panel, as I feel sure that if I remove the KB driver all will be ok. I have connected the KB for which I loaded the driver no go. Replaced KB with a no frills one, no go. I was using a wireless mouse originally and have changed that also to a basic one.
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Jun 6, 2008
I dont know if im posting in the right area or if I should even post here with vista 32bit but im desperate to get this fixed. ok While I was trying to uninstall the drivers for my Zune I accidentally uninstalled my mouse and keyboard drivers as well. my USB mouse and keyboard work on startup but as soon as vista boots the mouse no longer recieves any power. I cant logon to any users because theres no way I can click on a user.
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Jun 20, 2008
I process hundreds of photographs daily, and adding 'Select All' to the right click menu would be a wonderful time saver (vice cntrl A), I wouldn't have to move from the mouse to the keyboard
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Mar 23, 2008
I have the Microsoft wireless mouse and keyboard. After Vista SP1, when I go to a specific HTTPS internet site, the keyboard and mouse both stop working. Have to hard reboot to get them back. Totally repeatable 100% of the time.
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Nov 15, 2008
i reinstalled windows yesturday and when i logged on initially it worked fine, however today after i logged on this morning it was fine but then it automatically installed drivers and now i cant use my keyboard but i can use my mouse. I tried restarting but all that did was make it impossible for me to actually log on.I've checked the bios and everythings good. Im completely bamboozled and i want to play some gamessss
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Jun 30, 2008
im building another computer and it will be my main system. I am a gamer and use the computer alot. I need a good (possibly wireless) keyboard and mouse. I was thinking microsoft or logitech but theres so many!
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Jul 29, 2009
I have been running a Vista Ultimate 32 SP 1 with 4G RAM for a year now. 3 moths ago after a slew of updates from Vista, at start-up the Mose and Keyboard began freezing. It would happen at the initial boot almost every time. If I hard restarted the machine then it would boot normally and they would not freeze once the system is running though. I thought it may be the latest Nvidia graphic driver ( I have the GT9600 ) so I rolled back to the initial one which was working perfectly. I also updated to SP2.
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Jan 15, 2009
I was given a wireless KB & mouse and I'm trying to find out if I can use it on Vista. The name of it is Eagle Touch multimedia pro XP. Obviously the XP part jumped out at me, I would like to know if it's compatible with Vista? My computer, Dell Inspiron 531 is almost a year old.
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Mar 8, 2009
I have been trouble shooting an issue since the purchase of my new pc. In a nutshell my pc locks up (defined as still on but a black screen and unresponsive to mouse or keyboard forcing a hard boot) quite often especially when doing the following: attempting to launch Windows Media Center. This action most consistently creates the lock up (virtually every time) switching users installing a program or really doing anything that would require admin permission shutting down launching some other programs It is not unusual to have to hard boot a dozen or more times a day. I have hit the boards, googled the issue etc and found numerours others that have experienced the same problem. I had a thread on this board in which I had been attributing it to my ATI 4870 begin video card drivers as the problems did not begin until the drivers were installed. That thread ended with indication that it likely was not those drivers.
I just finished reseating the memory (again), swapping the memory slots etc to no avail. I then removed one of the two OCZ Gold 2GB 1600 DDR3 sticks and booted with only one. Lo and behold - the issues disappear. Thinking it might be a bad memory stick (one that slipped past the dozen or so times I ran memtest86+) I swapped in the other to confirm. Well - turns out it ran fine with the other alone as well. Guess it is not a bad memory stick. Now thinking it is a bad slot on the mobo I tried swapping each into other slots but all continue work correctly.Bottom line, I am baffled. How is it that one 2GB memory stick will be fine in any slot but two will begin to create the issues?
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May 17, 2008
Vista Ultimate 32bit isn't recognising my mouse or keyboard on boot. They both work in bios, the setup cd, and ubuntu Linux, on the same PC. This all started when I had to repartiton my drive - I moved the partition vista was on to the start, and deleted a partion i had there. When I tried to boot after doing this, it said there was no bootmanager present, so I put in the vista update disk and that fixed it. Windows booted as normal, but now, when it gets to the login screen, the keyboard and mouse do not work. They are not USB, they are enabled in BIOS, I've tried a hard reset, and I have tried in safe mode.
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May 14, 2008
i downloaded a gaming addition of windows xp so i can play games like crysis while still having vista i put it onto a disk restarted my computer went into bios set it to disk restarted it loaded installed then it started installing my keyboard and mouse after that it stopped working everytime so i couldnt do anything else at all i tried this 6 times before i finally gave up so i went back into bios to set it to hardrive but it still loads XP not vista i tried putting the vista disk in then loading from disc IT STILL LOADED XP i cannot get onto my vista os, i also can't get onto xp because my keyboard and mouse stop working.
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Mar 3, 2010
I need to get wife, who is bedridden with progressive MS, a laptop so she e-mail and skype with her friends. It will also keep her brain stimulated and away from watching tv all day. I was looking at one from HSN for $699 a Gateway,15.6,AMD Athlon II Dual Core,4GB ram, 320HD,Blu-ray Drive,and webcam but today I saw a Toshiba 15.6, Intel Core i3 proceesor,4GB ram, 320HD,webcam & micorphoneWiFi 802 for $699-$150 Instant savings at Fry's. I am looking for your input as to what is the better of the two or do you recommend something else. I have a wireless mouse and keyboard if she has trouble with her hand/eye coordination.
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Feb 26, 2009
My wireless mouse and keyboard no longer work. The mouse stoped working six mounths ago, and the keyboard a few days ago. I put in new batteries and read a couple of post on this forum. There are 5 listings under keyboards and thay all show to be working properly. There are 3 mouse and all show to be working properly.
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Aug 18, 2008
I'm using a Logitech MX 5500 Revolution keyboard and mouse combo. As you may or may not know, the keyboard has special vista shortcut keys, such media center, 3d flip, gadgets, photo gallery etc. Anyways, I've noticed that these shortcut keys don't work, until I open up the logitech software that configures and calibrates all the buttons on the hardware. So pretty much once I've opened up the program these keys work, but on startup and before I open up the software they dont. I've installed the drivers and I've checked my msconfig to see wether or not the service is switched off on startup, and it is on.
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