Freeze, How To Troubleshoot

Jun 9, 2008

Once in a while, Vista freeze. I can move the mouse but nothing reply to my clics and there is an hourglass. I don't know how to troubleshoot that.

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How To Troubleshoot CPU/Disk Spikes?

Aug 21, 2008

I have narrowed down my serious start up degradation on a Gateway ML3109 to spiking CPU and Disk activity as I start up and do almost anything on the notebook. Something is making various services, apps and drivers throw up errors about taking too long to start-up and shutdown. I thought I had narrowed it further to Sound drivers but updating and repeated reinstalls only reduced the sound-related errors. I'm almost sure this is hardware because I have done two clean reinstalls of just the Vista Basic system and it doesn't change. I thought it could be the generic drivers Vista's install disk uses, so I replaced every driver I could find on gateway's website for my model (only chipset wouldn't download, saying my system didn't "meet minimum requirements" even though it was downloaded from Gateway for my serial number) but the result is just fewer errors at each startup, or shutdown, in the Performance-Diagnostics>Operational log accessed on the Advanced Tools panel.........

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Search For Troubleshoot Windows Mail ..

Dec 28, 2009

message i am getting when trying to send a message with nothing attached The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider:

:The rejected e-mail address was ' '. Subject 'Merry Christmas', Account: '', Server:'', Protocol: SMTP, Server Response: '501 5.5.2 RCPT TO syntax error', Port: 25, Secure(SSL): No, Server Error: 501,Error Number: 0x800CCC79:

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Message Could Not Be Sent :: Search For Troubleshoot Windows Mail

Aug 15, 2009

The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was ''. Subject 'hey', Account: '', Server: '', Protocol: SMTP, Server Response: '454 5.7.3 Client does not have permission to Send As this sender.', Port: 25, Secure(SSL): No, Server Error: 454, Error Number: 0x800CCC78

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Cant Send Email "Troubleshoot Windows Mail"

Aug 12, 2009

The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was ''. Subject 'Re: Merhaba', Account: '', Server: '', Protocol: SMTP, Server Response: '550 Access denied - Invalid HELO name (See RFC2821', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC78 Pinar Eris

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Booting And PC To Freeze?

Mar 6, 2009

A friend's Vista computer started booting only as far as the round Vista logo then froze. I took the PC home and using my keyboard, mouse and monitor did some maintenance, upped the memory etc and took it back. It still froze at the logo. I replaced the keyboard and mouse and monitor one by one to no avail. Took everything home and it worked as a system, but at his house - still freezes. Is this an electrical problem - if so how could I find out? Their other computer works fine.

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Freeze/Hang Up On Welcome -

Jan 15, 2009

I'm new here and could use some help, if everyone is willing to help me. Also sorry if someone had already did post on this issue, i've tried searching the forums and couldn't find anythign so i thought i would try making a post.

I had recently bought a new computer that had came with Windows Vista Home Premium installed on it. I have the computer for maybe about 1-3 weeks, it was doing just fine for what i was wanting it to do. But the past 2 days i would go turn on the computer enter my Password and it would just Hang/Freeze on the welcome screen. I have no problem at all booting up into SafeMode, and can usualy get into my account after having 30 or so attempts if lucky. Its just really frustrating and could some help if possible.

Heres the computer from what i can remember off the top of my head, if it would help any.

Aspire x3200 a3200-u3600a
4 GB
320 GB Harddrive
Triple Core Proscessor

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Not Booting And Freeze

Mar 25, 2010

i have a Sony Vaoi VGN-NS11J im not sure if its a 32-bit or 62-bit. one day i was browseing facebook when my computer froze after leaving it for like 30 mins it was still frozen so i had to turn it off by the button and i know that is bad. when i tried to turn it on again it just gave me the options safe mode safe mode with networking and the other safe mode and start windows normally so i just started normally it gets past the vaoi screen and then on the microsoft windows screen it just keeps loading for like 10 minutes then it restarts then it gave me new options start windows normally or launch startup repair so i launch startup repair which takes like 40 minutes just to get to the actually repair place then it gives me no operating system to repair its just blank ive tried all the booting options start from last known good boot or something like that safe mode wont work and when i disable restart when startup fails i get the blue screen of death it gives me this message. A problem has been detected and windows has been shut down to prevent damage to your computer


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Games Freeze On My PC?

Nov 18, 2008

Iíve been playing on my computer for a while and have noticed that whenever I play my games, my computer will freeze and hang up after about a couple minutes of playing into the game. The screen will freeze and whatever sound was playing will loop in the background. I cannot ctrl alt del out of the game and my computer requires a hard restart whenever this happens. I have been looking on some forums about this problem with games freezing and supposedly the fix was swapping the different RAM modules. I tried doing that but it still keeps freezing after playing for a bit. I then used Riva Tuner to turn up the fan on my graphics card to 100% but that did not help either. I have the latest drivers for Vista x64 too. I also tried playing the games in Windows XP (I am running both Vista and XP on my system) but the same thing happens. I then started to think if the 500W power supply was too low so we got a new 650W PSU, but havenít put it in yet.

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Freeze On Boot Up

Feb 14, 2009

That's the spec's of my computer, we have the same computer so it should be the same, but I don't know since her's keeps freezing :P So, when she boots up her PC, it works but when you try to do something it freezes.
It's really annoying and I have been trying to fix it for so darn long! (I know how to fix XP's and some Vista problems, but not this! ) So, how can I fix this, I know it's not a display driver or sound driver (uninstalled both, reinstalled).

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IE7 Freeze Up All The Time?

Dec 23, 2008

I am getting tired of having to restart IE7. What is going on with this freezing problem. It started about three or four weeks ago, and hasn't stopped. Seems everytime I access the internet the system freezes up (at least two or three times, each time). I am now running it without any add-ons, and still have the same problem.

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Freeze Can't Boot Off Cd

Apr 30, 2009

My computer freezes at Verifying DMI pool data... I can't boot off cd or anything

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Freeze On Startup

Jun 18, 2009

the problem is that it starts ok, goes in windows, and then in maximum 5 minutes it freezes. I have to reset the computer, and then it will go for another 30-40 minutes, when i get a blue screen, telling me something about hardware problems. then it restarts and works fine.

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X64 Alt Tab/program Freeze

Jun 20, 2009

I just installed Vista x64 yesterday on my system that I've been running 32bit on, ever since I have been having about 30 seconds of lag whenever I open a program or try to alt tab out of Warhammer Online. I would have posted this in the gaming section but it happens with most if not all of my programs. I have updated my video driver and directx. I have also disabled user account control, and installed SP2.

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Freeze Minesweeper

Apr 3, 2008

Why does Bill G viciously freezes minesweeper each time I'm almost hitting a new all time record? Is is to prevent my name to be in gold letters on the hall of fame? The SP1 does nothing

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Desktop Freeze

Nov 14, 2009

i have a computer that has worked fine for almost two years. now my computer wont allow me to download any exe files or save them to any location also the desktop is constantly freezing . i tried the msconfig clean boot and it still happens so what next ?????

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Start-up, Freeze-Up

Mar 23, 2008

I recently purchased (around Christmas) a new computer, with Vista pre-installed on it. However, as of today, my computer turns on, starts-up fine, and then won't load any programs, and sub-sequently locks up when I try to click on anything. Nothing has changed since today and yesterday, so I'm looking for some practical solutions.

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PC Pure Game Freeze

Jun 24, 2009

I have been having some late problems with the PC Game called Pure. Everytime when I try to start to play ingame, it freezes and I have to exit it. I am running on a ATI Radeon HD 4650 graphics card. I think that my graphics card isn't the problem here ...

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Words Freeze On The Screen

Apr 26, 2010

When I open my E-Mail and click on Delete to erase the E-Mail, the word delete stays on the screen until I shut the computer down. The same thing happens when I play games. If I click on the Undo button, undo stays on the screen until I shut down the computer. What could be the problem?

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Attention Freeze Solved

Jun 30, 2008

After several weeks trying to solve this problem, even reformatting,

replacing the power supply, cables, memory sticks, and more,

I believe I found the origin of the problem. And it seems to be related to Vista.

Go to > Settings > Control Panel > Power Options > check the "High

Performance" option and then click the blue line underneath that reads:

"Change Plan Settings" a new windows will appear, click the blue line

that reads: "Change Advanced Power Settings", the "Power Options

Advance Settings" appear and you should click the "+" mark on

"Hard Disk", then click on "Turn off hard disk after", and set to "Never".

My several HD are all SATA, and when Vista shuts them down automatically,

the SATA do not restart immediately, and this is seen as a temporary freeze.

Since I entered these new settings, it's been working fine for a few days now.

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Starts To Freeze After Logging

May 15, 2010

I've been having problems with my laptop for quite some time now. If I start it up normally, it always freezes after some time. It won't matter if I try to do something during that time or not. Also if I just open up a game straight up, it will work just fine, but when I exit it, I can't open anything new. It will just show that loading circle and nothing will happen. It works fine in safe mode. I have been searching everywhere for a fix, so now I'm trying my luck here. I'll try to give you some information here. I don't know what you will need though.

Code: Service Pack 2 6 17 2010 04:04:42.500
Loaded driver SystemRootsystem32
Loaded driver SystemRootsystem32hal.dll
Loaded driver SystemRootsystem32kdcom.dll
Loaded driver SystemRootsystem32mcupdate_GenuineIntel.dll
Loaded driver SystemRootsystem32PSHED.dll
Loaded driver SystemRootsystem32BOOTVID.dll
Loaded driver SystemRootsystem32CLFS.SYS............

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Freeze The Online Games

Mar 6, 2009

I got this nice new computer for christmas to replace our old crappy laptop but when i game, periodically it will freeze the game for no particular reason this happens on all the online games i play such as: counter-strike(and source), Starcraft, warrock, soldier front, and others

i know for a fact that it is not my internet is not the problem it is very good comcast high speed and i used the same modem on the laptop, where it worked smoothly plus it is not a memory problem. for not only does it have 4 GB of memory, it still lags even when i close all programs, including windows live and AVG in the bottom bar. i can really only assume it is a problem with vista. its sad though, i knew xp like the back of my hand but with vista im near clueless XD

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CPU Temperatures, Computer Freeze

Aug 15, 2009

My (stock speed) Intel Q9550 @2.83Ghz is running at temps of 105 degrees Celcius or 221 degrees farenheight (for those not from my country) I dont think this is normal, am i right? I think this is the sole reason for my constant computer freezes? Im guessing Im right and I have to get a new CPU fan/heatsink and some top quality thermal paste. I want the absolute best fan solution available with the best thermal paste known...

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Freeze And Auto-Reboot

Mar 23, 2008

My computer freezes and reboots when I surf the web. I use Firefox, Internet Explorer just doesn't cut it for me. My Windows is fully up to date. It also happens when I use Azureus.

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System Freeze, No Leads

Aug 3, 2009

Solution (for whomever may have stumbled upon this page through Google): My computer was freezing on a random basis because I used Acronis Disk Director Suite to partition my hard drive (issues with Vista compatibility?). Anyway, I had to write 0's to my hard drive (using KillDisc, i.e. deleting my entire hard drive and reinstalling everything) and no more issues.

If "send to HP" in the title doesn't give it away: My HP Pavilion is under warranty, but the thing is - I've sent it back to HP for repairs twice already (for the same screen-related problem). I hate their customer service for giving me a bad product and not fixing it the first time . I'd do anything to not sent it in again for another few weeks... Hopefully I can do something myself (I'm competent enough to do / learn to do very advanced procedures)....

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Removing From System

Mar 23, 2008

My boyfriend installed a 3D falling leaves screensaver from, and then decided he didn't want it. I tried uninstalling it, but I still see references to it. And when I try to uninstall it now, I get the message "INSTALL.LOG does not exist". What can I do?

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Freeze On Boot Screen

Mar 29, 2008

* When I start the system, it gets to the Vista's bootscreen (where you see the progress bar). At that point, the laptop freezes. In fact, it freezes before I can see the colored boxes in the progress-bar.

* If I force a cold shutdown (by holding down the power-button), and then restart the laptop, it might load fine and everything would be running fine (like there was never any problems).

* Assuming, it didn't freeze and loaded Vista successfully, then I would shutdown Vista through the Start button.

* If I try to start the laptop again, it will freeze at the bootscreen again.
* I cannot tell when it will freeze at the bootscreen..............

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Freeze, Cannot Play Any Video

Feb 26, 2009

i just reinstalled vista ultimate x64 on my machine after replacing the motherboard. while in the process of the setting up the system, i found that my video card would work correctly unless i had downloaded the latest drivers [drivers on the disc did not work correctly]. that issue is resolved but thought it might be relevant to this current issue.

if i open ie7 [no add-ons, straight off a fresh install] my computer freezes completely and a reboot is needed. this same issue happens when i try to play a .avi in wmp11. the first time it froze i thought maybe it was the lack of codecs, so i downloaded the cccp. after this was installed, the same issue happened. i then uninstalled cccp and installed vlc, froze just like wmp11 both times before when trying to open video file. i loaded picassa3 on my machine to manage photos, when this begins to search for media, it too freezes just as previously described. i can play videos from and Internet no problem......

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P2p Causing Computer Freeze

Oct 7, 2008

I have successfully been using p2p connections on my previous Windows Vista 32 setup on my laptop, however, since I bought this desktop with 64 bit windows my computer continually locks as I open p2p connections. Included programs which cause the lock are, Azureus, Blizzard Downloader, and Bit Torrent. I believe this may be a port issue. Not sure however. Has anyone had this issue with 64 bit Vista?

The freeze is almost instant as the program opens. Within 5 seconds of opening any of the above programs the comptuer locks/freezes requiring a restart as I can do nothing else. This is why I suspect a port problem; it seems as the firewall opens the p2p port, the computer instantly freezes.

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FS-X: Dark Screen & Freeze

Mar 23, 2008

MS Flight Simulator X with the FS-X-SP1 patch and the Acceleration pack on top running on Vista Ultimate and a eVGA 8800GT-512MB card with the latest official 169.25 Nvidia drivers installed after about 1 hour the entire machine locked up, dark screen total freeze. Had to Hard reset. There is nothing in any of the Vista Event logs to be found.
How is this possible? Suffice to say this machine is absolutely stable hardware-wise .....

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Programs Began To Freeze

Mar 23, 2009

I have a custom built computer (specs are listed on my profile). When my computer was first rebuilt, the previous HD was left in as a slave for storage. However, at that time it wasn't reformatted and the old OS (Win 2K) was still on it. Vista ran fine at first but I downloaded some programs and then it began giving me problems. Programs began to freeze (especially IE and Firefox both) and I had to shut it off.

The problem escalated until finally, a friend of mine loaded Ubuntu 8.1 on it. Linux ran fine, but at bootup, recognized not only Vista but Win2K as an installed OS. Vista would no longer boot up. After attempting to repair using the Vista disk, (and reinstalling just Vista but leaving Linux), I had no choice but reformat and reinstall Vista.

Vista didn't install correctly on this attempt, and I kept getting an error at bootup. Winload.exe was either missing or corrupt. I tried repairing but it didn't help. Finally I reformatted BOTH the slave and master HD and reinstalled Vista on the master. Everything seemed fine until I began to load my drivers back on, and reinstall my software (printer software, Trillian, Tax prep software, Firefox). Everything began to freeze up again, not just the browser.

I am at my wit's end. Is 4GB of memory not enough? Is this the root of the problem? Or is it something deeper? If I'd gotten a virus, would a format have gotten rid of it? None of my "computer geek" friends (said with the utmost respect) can offer a solution, and I don't really have money to burn to let the Geek Squad do exploratory surgery on it.

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