The User Profile Service Service Failed The Login
Jan 24, 2010
I have the following error message when trying to login to vista on my laptop:
The User Profile Service service failed the login.
User profile cannot be loaded.
Just before the problem happened I was working to remove the Anti Virus Live virus from my laptop via the techsupportforum.com forum.
Two things I did within the hour of the problem happening are:
1. I ran the malware removal program OTL
See step 5 at (http://tinyurl.com/pr92qn)
2. I cleared and set system restore's cash-
as instructed in post#23 on my techsupportforum.com thread
(Anti Virus Live on my Laptop - Page 2 - Tech Support Forum)
Further details-I can and am able to login to Safe Mode I do not have a program called System Restore in the System Tools folder In Safe Mode I was able to change my password, but in normal mode I get the same error message I did windows updates and then tried to remove some of those updates, with only a few files that wouldn't allow me to delete them. Thank you for visiting my thread. If anyone has any ideas on how I can fix my problem it would be great to hear about them.
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May 26, 2009
Have suddenly had "The User Profile Service failed the login" message come up and although I've found the tutorial to fix it on this site, my problem is that I am the only user and there is no other profile on this computer that I can log into. So my question is, how do I get into the computer in order to switch to safe mode and then follow the tutorial?
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Jul 23, 2009
My administrator account is my only account on my Dell XPS M1530 laptop. When I try to login I get the "User Profile Service Failed Logon. Access Denied" message. I have attempted to logon in safe mode and it still won't let me logon. Boot the computer in Safe Mode by restarting and repeatedly pressing the F8 key Log in to the built-in Administrator account. If you do not have this account enabled, try logging in to your corrupt account in Safe Mode…it worked for me. Instead of continuing on while logged in to this account, please take the time to enable the built-in Administrator account. To do this, click the Start button in the bottom left corner, type ‘cmd’ in the search area, right-click on the command prompt, and select “Run as administrator”. In the command prompt, type ‘net user administrator /active:yes’ and press enter. Now log off and log back in as Administrator. Once this is done, follow the directions under “Option One: Fix the User Account Profile” at the following link: The User Profile Service failed the logon. User profile cannot be loaded.
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Jun 4, 2008
When I tried to log in to my computer I got "The User Profile Service service failed the logon. User profile cannot be loaded" Is there something I can do to fix this? My main concern - aside from this new Dell machine - is the photos.
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Feb 11, 2009
Computer (OS=Vista Entreprise) gave me this msg "The user profile service failed the logon. User profile cannot be loaded." My account is an administrator account I try to repair this with a solution that I find on the Net (Computer-System properties-Advanced-UserProfiles-Delete) What happened was that I lost a substancially number of Files (access,excel...and so on).
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Jan 5, 2010
I have had a Lenovo 3000 n100 laptop with what I think is Windows Vista Home Premium 32bit (does that sound right?) for a few years. Within the first year I had it my hard drive crashed, I managed to save it but I lost all my files. Today I tried to log onto my administrator account for the first time in a few weeks and I recieved the error "User Profile Service Failed the Logon". I searched for a solution and this is what I found..
Quote: 1. I closed down.
2. Turned computer on and immediately pressed F8 repeatedly until I got "Advanced Boot Options".
3. used the down arrow to select "Safe Mode" and pressed enter.
4. computer then opened eventually in the funny look of safe mode, with
a "Help" window.
5. In the help window there is an underlined "What is System Restore?" Clicking on that gave me the answer and "Click to open System Restore"
6. I clicked on that and a new window came up recommending restoring to a previous state before windows update which I had done before the fault occurred.............
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Sep 11, 2009
I recently installed an automatic upgrade and now I'm getting "The User Profile Service service failed the logon. User profile cannot be loaded" when I turn on the computer. My only option is to click on an OK key. The computer then gives one logon key and when I click on it give me the USER PROFILE CANNOT BE LOADED message again. Only options given with logon key are improve use of screen and restart, sleep, hibernate, and shut down key. It will not let me start in safe mode and will not give me access to the START button. I've tried every option available to me; even tried ctrl/alt/delete with no success. PLEASE HELP!
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Mar 24, 2008
Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz, updates current as of March 24, 2008. Attempting to log on to my main user account produces the following screen. The User Profile service failed the logon. User profile cannot be loaded. OK Microsoft Vista Home Premium.
I cannot get into the account, even after logging in as Administrator and resetting the password for the account. Anyone know what has happened and how to fix it? I have copied all the user documents including AppData to another account, but it is still a pain and I would like to know how to prevent it.
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Oct 8, 2008
I am trying to create a new user for my computer running on Vista home Premium. It says that it has created it but no folders have been created for it and when I try to logon it says somethin like 'the user profile service failed the logon' I've tryed going into regedit and doing that .bak thing but it hasn't worked.
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Jun 25, 2008
I'm still with WinXP, but been to help friend with adding extra RAM to his Vista Basic 512mb Ram. I took out the 512 mb and replaced it with 2 x 1gb RAM bought from Crucial UK for his PC. There has only ever been 1 account, and at bootup the password for this account was asked for. We entered the KNOWN password (it's never been changed from new, approx 11 months) and we got ;- "User profile service failed the logon, user profile cannot be loaded", which slowed us down a bit :-) We took an option to "reset password - put disc in drive with password on" (or something similar), but he has never created such a disc. To repeat - the password entered 'was' correct.......
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Mar 29, 2009
When logging on this morning, received "User profile Failed the Logon, User Profile Cannot be Loaded" message. Any support I read instructs "Click Start" then proceeds with additional instructions. Problem...There is no access to "start" on the logon screen. Does anyone know how to get past this or to resolve.
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Sep 13, 2009
Ive been having endless problems with my vista. Firstly, I had the error message "Your user profile was not loaded correctly! You have been logged on with a temporary profile." for a good month or so, I was in the middle of exams and didn't want to risk trying to fix it myself, I was advised the best option would be just to reinstall vista, but I wasn't sure the best way to go about that either. Now on my laptops first birthday, I stopped getting this error message, and started enjoying usual computing again, until I started getting this message instead.
"The User Profile Service failed the logon. User profile cannot be loaded."
If I complete a system restore a few times I can access my account again, but after a day or so I start getting the error message again. All my old files (from before the error messages started appearing) are under my old user folder which I can access in users. I renamed it at some point during the time of the first error message. I thought that because of this I could delete my main account, and make my secondary account an administrator instead. (not sure if thats the right way to go about things, as the first option the thread for this error provided was not working) and now I cannot access my control panel, or windows updates, to tamper with user accounts.
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Mar 6, 2008
Well, I have the following, known, error: "The service User Profile-Service failed the logon. The User Profile could not been loaded" (note I've got the Dutch version, so my error messages may be a bit confusing ^^) I've already tried multiple tuturials to fix this, containing tut's of your Administrator Brink. None worked. Now, what happens to be:
After creating the profile through the User Aaccount Management console, I choose for the option "Logon to other user", and try to login to my newly created account. After typing the pass the above error message appears. I only have my (first) admin account that works, but I want to have more accounts on my notebook............
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Jul 29, 2009
I'm having an issue with new users on my vista business machine. My current user account is working fine, however when I create a new account, either through control panel or through "local users and groups" option by right clicking computer. The account creates and is apparently all ready to go, however when I try log in to the account, i get an error: "the windows login service service failed the login, the user profile could not be loaded". I also notice that in C:users folder, there is no folder with the new account I created, i assume that is why the error is appearing. I have done numerious virus scans, with norton, so thats not the issue. I have found other problems on the internet but they only appear to be having problems with the main account, my main administrator account works fine.
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May 13, 2010
I am trying to logon to my computer and am getting The User Profile Service failed the logon message for both my Lucy and Lucy Administrator profiles. I have looked on here to find a solution and have tried to do a system restore but it tells me that there are no settings to restore to ?? Most other messages just dont make sense as Im not great at dealing with computers when they go wrong! I would be really grateful if anyone knows how I can sort this out. The only thing I can do is log into Safe Mode and I have no idea where to go from here!
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Apr 2, 2009
A few days ago, Windows Update Automatic updates installed an update on my computer called:
Windows Search 4.0 for Windows Vista (KB940157)
When I restarted my computer after this update I tried to log on and got this message:
The user profile service has failed the logon. User profile cannot be loaded.
I fixed this by booting into the F8 restore options on my Dell Laptop and used system restore to repair the problem
Today Windows Update Installed that same update again and the same problem arose which I again fixed with system restore.
Does anyone have any thoughts on this, like why should this update be causing my User Profile not to load?
Windows Vista Home Premium 32bit
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May 23, 2009
I had my name and my mum decided to go on her name to get parental control, when she realised it blocked even google, she took if off but kept her name On tuesday the 11th i tried to get on my name only everything was grey and really old so i restarted my computer. The message came up when i tried to get on the name! I have tried to use system restore but it will not let me go as far back as the 11th (today being the 23rd) and it really sucks I do not want to delete the username because my iTunes account is on there plus my songs that i paid for!! I also tried safe mode by pressing F8, that didnt work because there was no way on entering it on safe mode as it came up different ways into enter the computer eg hard drive, removable drive etc does anyone have a solution (btw i am new here so i dont know if this is in the right place lol)
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Jun 16, 2009
I have a Vista laptop and am having some major trouble. I received the 'The User Profile Service service failed the logon. User profile cannot be loaded'. Its been like this for about a month and I have forgotten the laptop password (I have always used a fingerprint scanner so I forgot my password.) My questions now are how I do repair the computer and also restore the password?
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Mar 2, 2010
I have accidently deleted a user profile in Windows Vista. Now it always created a "Temp" profile whenever the user login. Changes made on the desktop "gone" after restarted the PC.
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May 15, 2010
I am trying to logon to my laptop, VIsta XP, and i keep getting this error message
The user profile service service failed the logon, user profile cannot be loaded, i have 2 profiles and everytime i click on either one it gives me this error, i cannot even get into my windows. Recently my wireless connection has been running really slow or booting me out. I ran spybot and it came up with a Banker Trojan? any ideas what that is, i cannot remove it because i cannot get into my pc at all.
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Apr 6, 2008
I have a vista HP set to recive auto update .This morning it shows to update XML core service 4.0 service pack 2 (KB936181) I did the update and few second later it shows the same update I did this 3 times and restarted the computer and it is still shows to update the same thing over and over.
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Jul 23, 2007
Also my Windows Search service does not start. When I try to start it, I get these errors in the event log:
1. "The Windows Search Service cannot open the Jet property store.
The content index server cannot update or access information because of a database error. Stop and restart the search service. If the problem persists, reset and recrawl the content index. In some cases it may be necessary to delete and recreate the content index. (0x8004117f)"
2. "The Windows Search Service has failed to created the new system catalog. Internal error <4,0x8004117f>."
I'm totally lost as how to solve this problem. I spent hours on the web trying to find a solution, with no luck sofar. Anyone here who has a clue how to solve this one?
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Sep 19, 2009
When I try to install service pack 2 I get this message: Installation was not successful. A system error prevented the service pack from installing. Please download and run the "Check for system update readiness" tool at Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7. If the "Check for system update readiness" tool doesn't fix the problem, visit the microsoft website for more information. Error: TRUST_E_NOSIGNATURE(0x800b0100)
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Apr 15, 2010
So you guys know that Antivirus Suite? Well a couple of days ago I was like JESUS! How do I get it out of my computer? But then I got it resolved by the help of Malware Bytes. BUTTT, the next day, my older sibling thought it wasn't "trustworthy" so he decided to delete it. Now, the computer before it starts says it checks the __ drive ( I forgot) and then all my applications just stopped working. Like AIM malfunctioned, Itunes malfunctioned, the sound on my browser stopped working ( oh, Itunes notified saying that the audio configuration didn't work so yeah...), my browser thank god still works, and everything else.. Well it's infected with errors and blah blah blah.
-I checked out the Windows Service Installer and tried to repair it, but it failed.
-I can't download anything on certain browsers, but for all browsers, I can't save things like pictures.
-Yes, I tried F8? or F9 I forgot Dx to try to do a startup repair, but that failed. And I tried system restore, but for some reason it all got deleted, and I hope I don't have to F11 and restore it to it's factory settings haha...
-ANDDDD, I'm not breaking a limb for no Geeksquad haha, it's DTM (doing too much)!Lastly, I blame my sibling... >:0
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May 1, 2009
I have a HP laptop with Windows vista home edition, and this has never happened to me. It started today, in which I thought it was nothing. I'm a little worried to be honest and I don't know what's wrong with my connection. I can access the internet on my mother computer which is a desktop, yet I can't on my HP laptop. it says "The Dependency Service or Group Failed to Start"?
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Sep 13, 2009
currently i have been trying to backup my computer using complete backup on my windows vista ultimate but every time i try when i click the button it says
(X) The backup application could not start due to an internal Error:
The specified service does not exist as an installed service. (0x80070424)
Please check your system configuration and try again.
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Apr 16, 2008
I use Vista Ultimate 64.
For the past few weeks I've been having an issue with an Apple made service called "Bonjour Service". That service is used in several pieces of software including iTunes (which I do not use) but also some Adobe applications (Version Cue for example) and the font management utility I use which is Extensis Suitcase 11.0.1 for Windows.
Both Version Cue and Suitcase depend on the Bonjour Service to work and I have had no issues with it for months but recently, the Bonjour Service stopped working and would not start anymore. It now gives this error message when trying to start it:
"('Bonjour Service' failed to start. Verify that you have sufficient privileges to start system services."
My user account is an admin account so privileges is not an issue. I had made no changes to my system myself before the Bonjour service began to "refuse" starting but I remember that I installed a few Windows updates a couple days prior. My machine is always on and I don't re-boot everyday.
So I was wondering if anyone has heard of the issue and knows how I might fix it or if anyone can give me pointers on how I my start trouble shooting this and find what started preventing the Bonjour Service from starting. FWIW, the Windows Firewall is already off and turning off my anti-virus doesn't help (Eset NOD32).
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Dec 2, 2009
This started with Windows update, it wouldn't even download, just gave me an error. I tried Safe Mode and no good, then back to normal mode and it worked! I was happy. Sp2 started installing and got through stages 1 and 2 then rebooted, got through stage 3 up to 100%, paused for a few minutes then said the service pack failed to install and it started undoing everything. I've tried this a number of times over the past year since it was released and it has always failed. Just for disclosure's sake, I have OSX installed on another partition, but that was installed in June when the SP2 trouble started back in January, so it shouldn't be related.
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Feb 28, 2010
I stupidly deleted C:UsersMyName tuser.dat. Now when I try to log on to my account, I get the message "The Group Policy Client service failed the logon." I am now logged on to my Administrator account to post this message. All of my files that I use daily are in the MyName account. I deperately need to be able to access the MyName account. How can I restore the ntuser.dat file?
After posting this, I checked C:UsersMyName tuser.dat and saw that it is now listed after I rebooted the computer, but I still cannot login to my account.
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Mar 23, 2008
I receieved and installed 9 updates today from Microsoft. After rebotting, I am getting the following error: Failed to connect to a windows service. Windows could not connect to the System Event Notification Service service. This problem prevents limited users from logging on to the system. As an administrative user, you can review the System Event Log for details about why the service didn???t respond. I am running Vista Home Premium.
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Jul 29, 2009
Ive ran all the usual virus and malware checks and all is clear. Ive checked Event Viewer I see an error every 2 minutes or so. Error message with red exclamation is: 'The Windows Search Service has failed to create the SystemIndex search index. Internal error 1, 0x800700b7, Failed to add Gather Application: Windows>.'' After this warning icon shows error message: 'The Windows Search Service is attempting to remove the old catalog.' Next another warning icon shows message:..........
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