Passage Express For Legacy Keeps Crashing Before Opening
Feb 12, 2010
Passage Express Stopped Working
Problem signature:
Problem Event Name: APPCRASH
Application Name: Passage.exe
Application Version: 2.3.0.49
Application Timestamp: 4b51e666
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0252a8ed
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
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Microsoft Online Crash Analysis
I have check using my virus and malware programs and found nothing. Even check my firewall in windows and McAfee and they are not blocking this program. This program worked for awhile as free edition, but when I upgrade to liscence produce this happen. It will not even open the "splash window nor a welcome window". I have install the same program on Windows XP computer and it is running fine. But I need it to run on Windowas Vista Home Basic 32. Passage Express is a program to make family history (genelogy) on dvd.
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Jun 25, 2009
everytime i try to access my games folder in program files, windows explorer crashes, so i just restart. I just want to know how to fix this, and here is the signature
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: CLDemuxer.ax
Fault Module Version: 1.0.0.3113
Fault Module Timestamp: 42d4ac62
Exception Code: c0000005
Exception Offset: 00014a3c
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79
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Feb 15, 2010
When I try to open an online game called "Subspace Continuum", the program loads but just gives me a black screen, sometimes shows a glitched cursor and instantly gets out of the game. Sometimes after this happens, Vista tells me that the colour scheme has changed. his only just started happening, and worked fine about 1 day ago, which was before I got 2 viruses called "Trojan:Win32/Alureon.CO" and "TrojanDownloader:Win32/Renos.KF". I am pretty sure these viruses have been removed now.
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Jul 22, 2008
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Aug 16, 2009
I am trying to install an old program that allows me to change icons. I run setup.exe as an administrator and the program installs. However, in the GUI, the program's icons do not show up. All the other functions work fine.
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Nov 9, 2009
Microsoft removed the legacy Windows Help .hlp file viewer, winhlp32.exe, from Windows Vista, Windows 7, Windows Server 2008 and 2008 R2. Dating back to Windows 3.1, Microsoft says the Windows Help components have not been updated in years and no longer meets internal standards. If you have an older application that still uses .hlp files and must be able to view .hlp files Microsoft has released an add-on that will restore the viewer...
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May 7, 2008
I've had my computer for about two months now. It came with Windows Vista.
I installed Norton antivirus on it right away. For the past month it's been
crashing almost every other day.
I have no idea what is going on. I asked a Dell tech and they said to run
startup repair, but I'm still having problems.
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Aug 17, 2009
Gigabyte ultra durable 3
intel core 2 quad
8gb g.skill ram
evga 9800 gt
sound blaster audigy se
just put together this computer and it ran good for the first few days, now it's to the point where it won't even boot up. It first crashed on me when loading up a game, then it crashed during the middle of updating. It crashes in start up sometimes and it freezes when I'm trying to run the memory diagnostics tool. The blue screen keeps giving me this message "Driver irql not less or equal" and I have no idea what's wrong, can anyone help? Sorry if this is kinda blunt I'm typing this on my phone bc now i don't have a computer to work from.
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Sep 8, 2009
i think ive got a virus but not sure
msn keeps crashing when i click sign in
internet explorer wont open so now im using chrome
and now avg anti-virus isnt working properly, residet shield wont run and email scanner wont run and it wont scan my pc either,
could it be virus from a email as i get tonnes of spam but i always delete them.
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Aug 11, 2008
any idea of this error res://ieframe.dll/dnserror.htm#.
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Mar 10, 2009
I just don't get why "YOU" have to find resolutions to Microsoft's problems its very upsetting. Its out of the box about 5 days.
Item Value
OS Name Microsoft? Windows Vista? Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name Southern Comfort
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv7 Notebook PC
System Type x64-based PC
Processor AMD Turion(tm) X2 Dual-Core Mobile RM-74, 2200 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.35, 12/4/2008
SMBIOS Version 2.4
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name Southern Comfort
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.75 GB
Available Physical Memory 2.18 GB
Total Virtual Memory 7.68 GB
Available Virtual Memory 5.79 GB
Page File Space 4.04 GB
Page File C:pagefile.sys
.......
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Dec 11, 2009
I have neverwinter nights loaded on my pc with both expansion packs.
it also has a hard update (i.e. manually downloaded .exe file) as teh self updater wouldn't find it, but now it keeps crashing on loadup where it shows developer logos.
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Nov 15, 2009
I just updated my windows Vista and when I then tried starting my computer afterwards it went into repair-mode. I tried to repair the flaws, but apparently it couldn't fix it all. It still goes directly to an entirely black screen with only my cursor marker on it, when I was supposed to write my password. I've already tried to start it in every safe-mode available? I installed it yesterday (15/11), as soon as i could.
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Aug 4, 2008
My Vista works fine in safe mode. I uninstalled almost every program I ever installed, I wrote down all of the processes that were running in safe mode and then rebooted and killed each process one by one, replicating the crash inciting event...opening any folder, after killing each process until I was down to the processes that were running in safe mode...and the ones that kept restarting themselves and I can't get the problem fixed.
I am using an HP Pavilion dv9000 running the pre-installed Vista Home Premium. The HP rebuild disk boots up into a repair screen, says it is repairing and if it works it will restart normally, which it does but I still have the same problem. I have run every anti virus/anti virus I could get my hands on (none of which seem to be getting rid of this Virtumonde piece of %*&, which is the least of my worries at this point unless it is causing the crashes).
I am about ready to take my laptop to the shooting range with me or upgrade to Windows XP because I have honestly not seen a single value added by Vista. If anyone has any ideas I would gratefully listen. If not, I think I am shooting this hard drive (really) and restarting with XP or some flavor of **ix and running XP in VMware.
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Sep 16, 2009
I bought my pc about a year and half ago. Had an x86 Vista Ultimate edition on it and it all worked fine. 4 GB RAM and a good CPU made it run smooth. I then decided to upgrade my RAM to 8 GB and also upgraded my Windows with it to an x64 Vista Ultimate. Ever since I upgraded, my pc has been crashing like mad. When I play games my pc crashes constantly in a timeframe ranging from 20mins to 2 hours.
I freezes completely and it ends up in me having to force hard reset my pc. I don't know what the problem is atm and in all fairness it's driving me mad. Sometimes I boot my pc, I check mails and whoops, frozen and have to reboot. Is it possible that there's a compatibility problem with the RAM and my x64 Vista?
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Aug 30, 2009
i get on websites (example: facebook, Internet) sometimes my computer will crash (bluescreen of death). i have ran super deep scan for viruses on my computer with bitdifender internet security 2009 and has not found any viruses. i am also sure it is not my registry. windows says the problem is related to my ethernet, i don't know how. anyways, i gathered all my system information that i could.............
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Jun 5, 2009
ok i have too many of these. After i installed Vista SP2, i keep getting explorer crashes. It's sporadic. I open my computer, boom, it hangs and then i need to hit reset. It's happening alot.
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Jan 5, 2010
there everything has been fine until the last 2 days but now if i click and drag somethng to recycle bin i just get a box come up saying deleting and then the box just sits there if i click cancel or close it just says cancelling and then i have to end the task through task manager.
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Aug 12, 2008
I Have Sims 2 and it worked perfectly fine month ago and all of sudden it keeps crashing.
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Mar 25, 2009
Whenever I attempt to sign onto AOL through their software, the entire system crashes. Spyware and Antivirus scans came back negative. I tried using different versions of the AOL software but the crashing still occurred. I did a restore back to a time before the crashes started, did not work. Updated all my drivers, still no success. Everything else works just fine. I can connect to the Internet, surf with IE, download files, no problem.
I finally deleted my broadband connection, deleted the network/lan card using device manager. Restarted the computer, Vista recognizes the Lan card and automatically installs the drivers. I created a brand new connection in the Network center and tried to sign onto AOL; it finally works! Here's the kicker, though. I restart the computer just to make sure everything works and guess what? When I try to sign onto AOL, the computer crashes!
I did not make one single change between the time I successfully logged onto AOL till the time I restarted and it began crashing again. It certainly appears to be something wrong on the networking end of things, I just don't know what. It looks like the AOL software is accessing some network file/setting that then sets off the crash. Is it the card itself, the drivers, some Vista update that didn't install correctly. I am at my wits end. Short of a restore back to the factory install point, I don't know what to do.
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May 15, 2008
I have Vista Ultimate 64bit. I have all the updates including SP1 downloaded from Microsoft site. Up until yesterday everything has been working fine for the past month since I built a new system. Now all of a sudden my computer is crashing on me. No BSOD. Just shuts down and reboots. Last night this occured 5 times in the space of 4 hours..
Looking in my events log all I can see occuring at the times of the crashes is this information: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.
File Name: DeviceHarddiskVolume1WindowsSystemdrivers cpip.sys
I don't use windows firewall as I use the firewall built into Trend Micro Internet Security 2008. Checking though that programs logs shows nothing happening at the time of the crashes. After googling this and looking on Microsoft's site I am stumped at what I can do to resolve this. I do have windows updates on automatic and I recall an update occuring 2 days ago.
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May 18, 2008
I have a Samsung DVD Rom which I have put into my new PC from my old one. It's only about 3 years old and worked fine in my old PC. Vista found the driver necessary and installed it. Worked fine. Last night I tried to use Roxio to copy a cd which ended up with Roxio crashing. I had to reboot. Once rebooted, Vista told me it was installing a device driver for a Semwung DVD-ROM$SD-616E$ATA device. This has left me scratching my head as to why my Samsung is now a Semwung! Any ideas? Also, I have noticed over the last couple of days that someone/thing keeps changing my homepage. I've run Spybot and my antivirus scanner and had 5 tracking cookies and have got rid of them. Is there any way I can find out what keeps changing my homepage? Once whatever it is tries to change my homepage and I try to use Explorer to surf the web, I get directed to a Norton page telling me something's tried to change my homepage but won't tell me what or what to. I don't think my current problems are connected in any way
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Jul 7, 2008
I'm really not liking Microsoft Mail. I googled "download Outlook Express" and did find a free download. Can I run both programs at the same time? I'm getting old and change is harder than it used to be.
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Mar 22, 2009
i have a nvdia 6150se nforce 430. when ever i say that, what is nforce? HP and Compaq Desktop PCs that my mobo specs. as u can see i have a pci express open. (what is pci express 2.0, will it work with regular?) if i upgrade, and buy a pci express, do i just plug it in, install driver, what about my intergreated graphic card?
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Apr 3, 2009
Hope i got the right forum,
I try to install accounting express 2009 on a vista 64 bit machine with IE8
The installation stop almost at the begining and ask me to see the log.
For me the lof is like reading chinese
Can someone point me to a refenrence so i can continue my installatin
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Mar 5, 2009
I just joined and hope I am posting correctly. I recently got a new computer with Vista on it (naturally ). I have Windows Mail and don't like it any better than I like Vista. Is it possible to change to Outlook Express? I have OE on the other 2 computers in my home network.
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Apr 4, 2008
I have been running Vista with MS Works for some time. I have never bothered to install my ols copy of MS Office XP because I only use the word processor and the one that came installed with Vista was perfectly fine. However, about a month ago I had to install Office XP because I had to send some papers to my university tutor and he could only open documents in the .doc format. However, I now find that when I try to send batches of photos with their size reduced through Windows Photo Gallery they are routed through Outlook Express on MS Office XP and there is no way to send them. There is a message bar telling me the mail has not been sent but there is no send tab. I assume this is because I no longer have Outlook Express. I can send them one at a time if I open windows mail and send them as an attachment but that is a bit tedious. My question is: how do I get the photos to route from Photo Gallery through Windows Mail rather than Outlook.
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Jul 29, 2009
How does one convert Outlook Express's .dbx files into Windows Mail .eml format ??
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Apr 18, 2008
having switched to vista I use Windows Mail now instead of Outlook Express. I noticed some inconveniences, perhaps there is a way to change them: In OE, I had my contact list displayed on th left below the folder list. I don't find how to do this with WindowsMail in the View, Layout menu.-With newsgroups, the difference of the icons used to show unread/downloaded or not yet downloaded messages is marginal, you really have to look well until you can see it. In OE, the color was different which made it much easier to notice.
-Contacts are not saved into a .wab file but as own files (which doesn't make sense in my opinion). So no Addressbook and more. The real problem is, that whenever I roght-click on a contact, windows explorer crashes (APPCRASH, Explorer.EXE, 6.0.6001.18000, 47918e5d, MFC42.DLL, 6.6.8063.0, 4791a6f4, c0000005, 00028ce8, 6.0.6001.2.1.0.256.6, 1031, fd00, ea6f5fe8924aaa756324d57f87834160, fd00, ea6f5fe8924aaa756324d57f87834160).-Downloading mails, searching for text into messages, etc take much more time than in OE. Seems that the progress for Send/Receive is deliberately delayed.
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Mar 23, 2008
Can you load outlook express to a vista computer? I have a number of email address' and can not retreave them?
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Oct 16, 2009
I have two or three folders with over 100 e-mails in each. How do I 'file' these onto a memory stick so that I can free up space. I am being told that my mail box is nearly full, which includes the e-mails in these specific folders. I afraid I am not very computer literate and will need the answer spelt out to me.
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