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Mar 23, 2008

I have a brand new HP Pavilion Media Center m8100n with DVD super multi drive/CD writer. I can play my wedding dvd, but when I try to play commercially purchased DVD's (either with Windows Media Player or Windows Media Center) I get some message and am unable to watch.

Windows Media Player states: cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card. Windows Media Center states: DVD may be in use by another application. If all other applications are closed, the video resolution may need to be loweredor the display connection type may not support playback of the DVD. I contacted HP and a nice person tryied to help via internet connection. They had me uninstal/reinstal Roxio and also send me to a site to get an updated driver.

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Additional Information 2:cdca9b1d21d12b77d84f02df48e34311
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