Pc Always Hangs On Closing Down

Sep 4, 2007

when closing my computer down it hangs on saving your settings. You can hear the 'tower' closing down, but the screen doesn't disappear and the pc won't close down. I have to do it at the tower. I have run spywareblaster, avgspyware, avgantivirus, housecall x2 and spybot. Nothing shows up except the odd tracking cookie, which I delete, but the problem still continues. Would I have a virus or anything else that these can't find. Is there anything else I can try.

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Xp Hangs On Closing

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The only way I can close down my Windows xp is to press the power button. On trying to close down I get the message "Closing down saving your settings",the message disapears and then ... nothing happens, it just hangs and doesnt close down. I get the same result if I set it to go into hibernation or restart.

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My father gets all the weirdest and most interesting problems with his computer... and then, of course, he turns to me for help, and usually it's something I've never heard of before, and probably caused by some random software gizmo he downloaded, that I just tell him to format and reinstall.

This time, though, it's on a fairly fresh (about a month and a half old) reinstall, and he says he hasn't installed any new software lately. So I thought I'd ask for a bit of help before telling him to reformat.

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Here is the info shown for the problem:

APPname:iexplorer.exe Appver 6.0.2900.2180 Modname ntdll.dll
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The offset # is the only one that is different each time it comes up.

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