Laptop Stopped Working And / Pre Installed With Window XP
Aug 31, 2007
My laptop stopped working and it was pre installed with Win XP. I've lost the system recovery disk buta friend gave me theirs. when I inserted it I was asked for a serial number and duly put in the one on the bottom of the laptop but it was rejected.Nothing would work so I exited the menu and went out and purchased a brand new copy of the O/S. However when I put the disc in it keeps taking me back to the old screen which asks me for a serial number and it wont accept the one form the disk I purchased.
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Aug 5, 2010
I have lost access to all the USB ports on a PC. There was no apparent crash but I realised there was a problem when the USB Mouse stopped working. Everything else is working OK. I get an Error 39 (drivers corrupted or missing) and the 2 entries in Device Manager both have yellow marks against them. I only have "Standard Enhanced PCI to USB Host Controller" and "Standard OpenHCD USB Host Controller" entries below the entry for Universal Serial Bus Controllers - no Root Hubs are there and there are no Unknown Devices anywhere else.I was running XP Pro SP2 when the ports went, but have installed SP3 and Updated to see if that did anything - it didn't. I have tried the troubleshooting suggestions on Microsoft such as deinstalling and rebooting, updating, system restore and have done a repair installation using my original XP SP2 disc all with no result.
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Jul 17, 2005
our lap top just stopped working last nite it just says insert boot disc and wil not continue to do anything the only problem is we do not have a boot dsic only the recovery windows disc but that does not seem to work for it either please help us we do not know what it is or to do
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Jan 1, 2006
I have a Sony VGN-T1XP Vaio laptop with an Intel Pentium M Processor running XP Pro SP2. For some reason the two USB ports have stopped working and no USB devices are recognised. I have looked at the device manager under USB controllers and there are four USB controllers listed which are as follows: Intel 82801DB/DBM USB 2.0 enhanced host controller 24CDIntel 82801DB/DBM USB universal host controller 24C2Intel 82801DB/DBM USB universal host controller 24C4Intel 82801DB/DBM USB universal host controller 24C7 Underneath those are four USB root hubs.
I have previously used a USB card reader and external hard drive on both ports without any problems but now when I connect any device nothing at all happens.
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Jul 6, 2008
I have always had the setting "Show Window Contents While Dragging" option set on my computer, and it has always worked fine. However, starting roughly a month or so ago, the option refuses to stick. Almost every time I boot up my computer, I will have to set the option again for the day.I am running Windows XP Home Edition, on an HP computer.
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Aug 14, 2005
I have a fairly new machine with linux (Slackware 10.0) and XP installed.From time to time when running XP it locks up and stops responding, and I have to power cycle it. This does not happen when running Slackware, and I run the same programs (more or less). I need it to work with XP because some of the programs I run are Windows only. How do you trouble shoot a locking up issue? Because it locks, there are no event log entries, and no indication at all as to what is causing.
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Aug 30, 2006
My computer has stopped working all of a sudden. It does not even start when he turns it on. It was working perfectly the night before and when he turned it on the next morning, it just did not start. He says that it never gave any warnings or error messages and this was the first time. Could this be due to the power cord or the power supply?
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Mar 3, 2008
I'm working on computer (windows xp) and notice the cd-rom is no longer working.
I've tried a couple of things that were recommended through another site.
1) I turned "SAFE MODE" on and the cd-rom worked fine but when I got out of safe it wound not fire up.
2) I uninstalled the cd-rom and let the computer reinstall it but that did'nt work either. Please any help you could give me would be great.
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Aug 9, 2005
I decided to clear the dust out of the inside of my
computer tower today. After cleaning out all the dust, I turned on the
computer for the first time and I noticed the fan on the side had stopped
operating.
But I have a Nokia Tower/case if that is of any help to anyone. It's the
colourful fan on the side which has stopped working.
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Feb 29, 2008
My USB devices were working fine untill I went to Windows Updates and downloaded all the latest updates. This is when all my problems started. Now when I plug in a USB device I get a balloon on my task bar stating that my "USB device is not recognizied". I have done all the troubleshooting. I have XP PRo with all the latest updates.
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Jun 27, 2005
I am running XP with SP1 and SP2.My high speed USB 2.0 stopped
running at high speed. When I attach a device it indicates that device would
run faster on high speed.
My ipod shuffle which has been working normally up until this point is now
only recognized as SMTP 3500 - personal class recovery device
I have tried updating the drivers and have had no luck.
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Mar 12, 2006
What happened was this: I loaned my computer to a freind and told him, "Don't install anything without checking with me first!" He did, for about half the stuff I took off after I got it back.And my alt-tab has stopped working. The thing is, it works fine for the other profile on the computer. I'm assuming the problem is a registry setting somewhere. I looked and compared but I couldn't find anything out of line. So now I'm at a loss. I know I missed something somewhere. Oh, and I'm using WinXP SP1 on a Compaq Presario 2100, which I update on a regular basis.(This is a loptop I use as a "loaner," not my good one with all my personal stuff on it, by the way. Maybe I should get a copy of Norton Ghost before loaning it out again.?
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Jul 29, 2005
My auto play stopped wroking after i installed a piece of software (not sure what it was) and i believe that it is just a simple registry fix needed to fix it.
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Feb 22, 2003
For some unknown reason my screensaver just stopped working about a week ago. If I hit the preview button it works fine but when I wait for X amount of minutes for it to turn on it never does. I use it so that it will log me out automatically and auto turn off my monitor after so long, it is very handy.
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Jun 6, 2005
my toolbar stoped functioning. I have windows XP and l could of done something by mistake but l'm unable to get it working once agian.
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Sep 5, 2006
my keyboard got messed up and stopped working. When I was messing around with the back of the tower to try to fix it, I somehow killed my sound off too. Eventually, I got a new keyboard, but after adjusting with the stuff on the back of the computer tower the sound still didn't work.
Since my sister's computer specs and mine are the same, I checked out the device manager on both of the PCs to see what was missing from mine. I found out that it was a "Realtek AC'97 Audio" listing. So of course, I google it up and download what I find. However, after installing it, it still doesn't work. It doesn't even show in the device manager! And to make matters more confusing, when I start up my computer, it says that I can press Shift+F10 to configure it. When I do that, a DOS-like menu pops up where I can change a few options but nothing I change will get the sound working.
When I go to Accessories --> Entertainment --> Volume Control, it says that there are no active mixer devices available.
I don't think it's related to viruses or spyware. I've scanned multiple times with TuneUp, Spybot, Ad-aware, Norton, and a few other programs.HiJackThis information:
Logfile of HijackThis v1.99.1
Scan saved at 5:58:14 PM, on 9/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
(Also, I have no clue why it says WinNT 5.01.2600 on the platform listing. That started happening when I was working with the TCP/IP connections, though it's not important as of now.)
If you need me to post any other hardware listings or, well, anything about my computer, just ask.
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Jan 24, 2007
The sound on my PC stopped working about a week ago. Hadn't installed anything in at least the few weeks before it stopped.
I decided to re format the PC a few days later thinking that it would be fine, which initially it was, am running XP professional. Windows did all its updates as per normal and the sound stopped again.
Reinstalled the PC yet again to try and get to the bottom of things and this time went through things a bit more slowly. Did it's first lot of updates, was fine after those. That was yesterday that they updated. Tonight installed Service Pack 2 and thats when it has stopped.
In the Sound and Audio Devices section of the Control Panel it is saying there is no audio device installed, yet I had installed it via the CD that came with the motherboard. Soundmax sound on an ASUS k8v SE deluxe motherbord. why something like this may have happened?
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Apr 20, 2007
I downloaded Diskeeper 2007 Pro Premier for a free 30 day trial, decided I didn't want it, uninstalled it and now my XP Pro Defrag has ceased to work any longer.
I get some weird message that it can't initialize and that I must have downloaded a different version .
guess the two were fighting each other.
Point is, can I download MS Defrag as a stand alone (Googled but no luck) or do I have to reinstall XP all over again...
Also, is MS Defrag good enough are does Diskeeper do a better job for the averge home user?
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Aug 24, 2007
System Information:
Microsoft Windows XP Professional
Version 2002
Intel Celeron Processor 1000MHz
996MHz, 256Mb of RAM
External Modem, Connected via LAN Cable
I bought myself a LAN Cable.I plugged the LAN Cable into a single port router (one computer at a time) through an external Modem, and it worked great for about a month.
I tried to open a page, and a message said: Problem Loading Page. It had all the usual [U]ww.google.co.uk[U] and www.goggle.co.uk, but mine was correct. In the Taskbar (bottom right hand corner) it came up with an image two computers with yellow dots transferring between them, and then it changed to two computers with a caution sign. I hovered over it and it said: Limited or No Connectivity. So I did the obvious thing, checked cables were plugged in, unplugged cables, restarted modem, restarted computer e.t.c. but it still said Limited or No Connectivity. I went into Local Area Connection Status, and it said, Limited or No Connectivity...to renew IP Address, click "Repair". So I clicked repair, and it said could not renew IP Address, please contact Service Provider. I rang the service provider, and they said unplug everything plug it in and retry... This didn't work. Since then I’ve tried things I’ve seen on Forums, and on websites:
Start>Run>CMD>C:>ipconfig /release
It Showed
Windows IP Configuration
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . :
I then tried C:>ipconfig /renew
Windows IP Configuration
An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out.
I am unsure what to try next?
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Apr 12, 2008
I was listening to the audio on my laptop through headphones. Today my audio just stopped working. The headphones belonged to my friend and I can't find mine so I can't to even test to see if it is the speakers. Does the computer think the headphones are still plugged in by chance?
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Jun 29, 2009
I uninstalled a program I thought I didn't need - something about "stereo" which I thought I had recently installed.
it being that time of the month, I ran my data eraser and overwrote all available hard drive space. So whatever it was its gone.
Now my speakers don't work and the icon is missing.
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Jul 9, 2010
I recently lost audio playback on my pc. It runs Windows XP and uses Creative SB Audigy Sound Device. It worked just fine until recently. I booted the pc up for the day and discovered no sound. Under "Device Manager" the device is listed as working properly with up-to-date driver. It is the only audio device that can be "un-installed" or "enabled/disabled" other than some "UniModem half duplex audio device" that is disabled. Under "sounds and audio device properties", "Audio Tab" the default playback device is listed as "modem line #3 playback". I tried to change the audio playback to the "Creative SB Audigy", but their is no other option than the "Modem #3 Line Playback". In the same, "Sounds and Audio Device Properties", under the "Volume" tab, it says "No Audio Device".
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Jun 25, 2005
I've adjusted the volume, and it's not on mute, but it's still not
working. Was working fine, then all of a sudden just stopped. Please let me
know if you can think of anything that might help.
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Aug 28, 2006
I have Windows XP, and my tab key stopped working. I can use it with the Alt. key to switch between windows, but I can't use it to tab in a document or to move from field to field. Does anyone have a suggestion as to what I should do?
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Jul 21, 2006
ive got an epson 1000ics all in one printer using windows xp home. For some reason, the scanner stopped working. I used to scan using the camera and scanner wizard because the scan button on the printer never has worked. Now it shows the printer being an image scanner but there's no little arrow beside it. I don't think it's being recognized, but the printer works perfectly. The error says the install shield engine (ikernal.exe) could not be launched. the rpc server is unavailable.
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Jul 6, 2005
My screensaver just stopped and i cant get it to work again.I tryed changing screensavers and it still didnt work anyone know why i would just stop like that?
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Aug 26, 2007
My speakers randomly just stopped working this happen a few months ago, but I was able to get tech support (i have a dell) after about 3 hours on the phone with some guy in india he some how fixed it, I no longer have tech support. My boyfriend did exactly what the tech support did but no luck. Saddly I cant watch any tv or movies or even porn. thatts the killer! untill i can get it work!
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Sep 29, 2009
Dell dimension e520, and for some reason my dvd drive has magicly stopped working it will recognize that the dvd is in there but it wont play it! i found this out trying to play cod4 and ive also tried several movies and other games, none of them worked, ive uninstalled and reinstalled the software, i have gone into the device manager and haven't been able to find anything wrong there but idk im very good at this stuff.
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Dec 28, 2009
Using windows XP Professional Service Pak 2. I Had AVG and Zone Alarm installed. Used Zone Alarm for firewall and AVG for antivirus.I just upgraded to the newest version of ZA and uninstalled AVG. Am using ZA for Firewall & antivirus.I have two computers connected via router. My computer is the one with the router in Internet connection.I installed ZA on second computer and deleted AVG as well. Computer 2 can see my system, share files and print, but on my computer I am unable to see the other computer or share printer/files. I added the computer 1's ip address to trusted in ZA firewall, but still nothing works. have also made sure window firewall is off.
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May 30, 2006
I recently got a new laptop, a Sony Vaio PCG-K15. I bought it used from a colleague, and the hard drive in it was bad. I sent away for a new hard drive, and it came in, and now everything's up and running just fine. I'm running Windows XP Pro with SP2 and it runs great, but yesterday, the suspend/hibernate features of the laptop just disappeared. They're no longer present in Power Options, and they're no longer present in Start > Turn Off Computer. All I have is Log off, Shut down, or Restart. Can anyone shed any light on to why these options suddenly disappeared.
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May 5, 2006
First of all, a SUMMARY: Computer (Dell Inspiron 6000 laptop; Windows XP Home) operating extremely slowly; SERVICES.exe using >99% of CPU (Processor speed c. 1.2GHz) I recently installed DAEMON Tools, the virtual drive programme, and when I first opened it, my laptop slowed to a crawl and stopped responding, meaning I'd to use the 'off' button to switch it off (Ctrl-Alt-Delete didn't work).
Since then, each time I've switched it on, it has been operating as per normal but at a horribly slow speed. I have uninstalled DAEMON, but it seems the problem lies elsewhere; eventually I did get the task manager to come up, and (though it took about 5 minutes) switched to the Processes tab. It turns out that the SERVICES.exe process (run by 'System') is using 99% of my CPU.....
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