Possible Virus / Spyware On My Computer
Oct 5, 2007
I think i might have a virus on my computer called Trojan.Metajuan, i saw in in my Norten scan and i cant remove it and i am having alot of problems.So my computer is slow right when i turn it on, it loads all my programs fine.So i try to do a Spywere scan with Webroor Spy Sweeper and after 5 mins it shuts down and i cant open the program i get a "has encountered a problem and needs to close. We are sorry for the inconvenience."I get that error with moslty every program like winrar, any spywere and stuff.I can play games fine, stuff net and text, just cant open programs, and i get alot of ad pop ups.
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Sep 6, 2005
All of my scans and checks are coming up clean, but i still get an application error that says " the instruction at 0x01a82dc0 referenced memory at 0x01a82dc0. the memory could not be read click on ok to terminate the program" every time i close internet explorer. And some scans I have done with registry scanners say that there are bad keys (i think thats what it said) that need to be repaired. If i do have to repair that is there a free program to do it. Is my intell32 virus gone? Is it say to do my online
banking again?
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Aug 3, 2005
I am working on a client machine xp Pro xp2. Can't access the Internet Properties connection tab.System info. etc. Can't find a virus or spyware.
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Feb 16, 2005
i've recently encounter a problem, out of the blue, norton antivirus is disabled and can't be open, it says norton has encounter problem. please reinstall. then internet stop working.and i've only use Internet explorer again the night before due to some mis-configuration on my FireFox. now the problem with norton is back.if norton is attack by viruses/spyware so easily as if my computer is not even protected at all. all i did was browsing through ninemsn and netbanking.norton seems to be a let down.
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May 13, 2006
I'm running Window XP Media Edition. I just started getting warning message that someone is running Data Miner on my pc and spyware messages. It then brings up the following IE page: http://antispylab.com/
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Dec 17, 2006
Hi, my kids and I use this computer. A week ago upon clicking on internet explorer I got the following screen (says eprotect in the address bar). I'm not sure what's wrong but I get this screen every time I click internet explorer. Everything works fine but very slow, once I click cancel to the screen. Is there any shareware that I can install and use to remove tihs virus or whatever it is?
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Apr 11, 2007
I had put in a new processor and mother board and reloaded Windows XP a few weeks ago. It was working fine but now I'm getting pop ups, and my Avast antivirus is going nuts saying a virus has been detected. I run the antivirus it finds Trojans Win32:-gen and Win32:small EQY,EPJ, EJD. It can't seem to quarenten or delete them. I've run Spybot and come up with a couple this and gotten rid of them but it just seems come back.
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Aug 18, 2005
The curser jumps from place to place once in a while. My computer shows about 75 Processes at all times on the task manager and the cpu seems to always be working even when idle. I've got a Dell Dimension 5100, with up to date spy and virus security but scans show no sing infection?
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Feb 26, 2005
On my system there are a few programs that I think are spyware or a virus, so not being sure what to do or what to remove I've decided to ask the experts.
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Feb 4, 2006
When I booted up the pc this morning a blue scree came up that I had never seen before. It took a long time for it to scan. It said I had a couple of viruses but didn't give me any way to fix them.
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Jan 8, 2006
A short while ago while i was surfin the web I got a viris or somthing on my computer. A pop-up in my toolbar keeps telling me i have a serious infection, but im sure its just spyware because i cant stop it and it redirects me to a site to buy software. I have Spybot Search and Destroy and AVG anti-viris and ive run both twice, but it didnt help.
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Aug 31, 2005
I was online and I got to some website, as soon as I got to this site all hell started breaking loose. I am running a pc with windows xp sp1 (I use avid xpress pro editing software they say not to use sp2). I am using the Microsoft anti-spyware and AVG free for my anti-Virus. Well as soon as i get to this site avg instantly finds a virus so i delete it, then it finds another which I delete. Then all of the scripts for microsoft anti spyware start popping up saying letting me know that something is trying to be changed on my system, I selected the block option on antispyware, about 3 or 4 more of these scripts pop up and I block all of them. After that I try to close internet explorer and all other open windows and my computer freezes up. I go to the task manager and close everything however I then cannot close the task manager or open anything on the desktop. So I go back into the task manager and restart the system. Heres where the fun starts
When I restart my system I instantly notice a problem. Now my desktop has changed, my wallpaper is the same however the left side of the screen looks shows the options you would see if say you clicked on my computer (for example a section that has files and folders, and details below that etc..) I cannot get rid of this at all, I don't know how to fix my desktop. Speaking of my computer it is now simply called "folder" and none of the icons can be opened by double clicking i have to right click and select open to open any icons. Also on my desktop are two folders that have no name and cannot be opened. Next I select the start menu and notice the options of "run" "search" and "help & support" are missing and are not available at all. Also if the "all programs" part of the start bar cannot be opened. It gets worse control panel is now called "folder" as well and when opened is only partially working. By that I mean that when I open add/remove programs it stays blank and never shows a list of files. The same thing happens when I open system restore, the window pops up but remains blank. Another problem is internet explorer opens but never displays anything..it is just blank. Windows media and microsoft antispyware won't open either they both give error messages. AVG still works however it does not detect any viruses when I do a scan. Also windows explorer itself seems to be affected because I don't even see the address option on the top of the screen when I am in my computer or anywhere else.
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Dec 31, 2004
I have attached my log from AdAware showing the files that I can't delete.Also, here is my HiJack Log. Computer is acting weird, the taskbar will not hold it's settings (keeps turning off the quick launch) and occasionally the screen will just show the background, not files and I have to restart the computer.
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Nov 22, 2005
I think i have a virus or spyware . i use Spy Sweeper.Ad-Aware SE Personal .Spybot Search & Destroy CCleaner.but something is stell runing in the back ground.i have no virus programs do any one no any free virus programs.
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Nov 10, 2006
I was wondering, what is the best anti-virus system and spyware programs out there?
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Oct 23, 2006
I desperately need help.I have been infected by NetWorm-i.virus@fp,w32.myzor.fk@yf,psw.x-vir spyware,cyberlog-x and w32.myzor.fk@yf. I dont know anything about computers and I dont have a clue about removing these viruses.
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Jun 18, 2005
Recently got a piece of spyware called SpySHeriff. The program installed on my PC claiming to be a spyware fix program (i did not allow the install) i could not remove the program for a while but after looking through help topics on the net i found a registry to delete and fix the problem. Another thing that happened was that my wallapaper changed to this message : SYSTEM STOPPED system has been stopped due to serius malfunction. Spyware activity has been detected. It is recommended you use a spyware removal tool to prevent data loss. Do not use the computer until all spyware has been removed.
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Aug 12, 2005
When i attempt to use windows update I get redirected to http://www.bestwebslinks.com/ ; I have a feeling that this is not a ms site. Other symptoms include a heart shaped desktop shortcut named Online Dating as well as another icon that sports the Ghost Busters logo and titled Remove spyware.
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Dec 15, 2005
I think i might have a virus. i can't change my desktop background and every once and a while the programs:10387.exe, 1609.exe, 18975.exe, and 5095.exe show up on the process list when i hit control+alt+delete.
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Nov 4, 2008
what do you do if you run say: kaspersky internet security pro 2009 and it doesnt find spyware or a virus...but the machine is still running slow.its got 1GB ram,dual core is this right?1 run a defrag 2 run a windows repair
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Apr 26, 2005
when I boot up I get 3 error messages this took place after I ran a virus scan and unloaded 40 viruses and tons of spyware 1- G.exe 2- T.I80.exe 3- XOP.exe. I have a gateway laptop windows xp windows pro. intel p 4.
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Jul 1, 2009
My computer was recently was infected with the System Security virus. I've managed to get rid of that through a combination of Spyware Doctor and manual deleting of the virus program as well as various registry keys. But now I have other problems with my machine. These are just a few:1. Copy/Paste function not working-no error messages; it just won't work
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Aug 23, 2009
I decided to try the Avira Personal Free Anti-Virus on my computer. Well, in the main inferface it only says that anti-virus is on, but i dont see anything about anti-spyware on. However on the website it says the free version gives anti-spyware so I am guessing in the program when it says Anti-Virus, it means anti-virus and anti-spyware right? On the website i saw it did say is gives both. Please help as if it has no anti-spyware, then i wont use it.
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Feb 27, 2007
My startup time has increased by at least 8 mins
my HJT log is:
Logfile of HijackThis v1.99.1
Scan saved at 11:33:54 PM, on 27/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32csrss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
C:Program FilesCommon FilesSymantec SharedAppCoreAppSvc32.exe
C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
C:WINDOWSExplorer.EXE
C:WINDOWSsystem32spoolsv.exe
C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
C:Program FilesNorton SystemWorksNorton GoBackGBPoll.exe
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:PROGRA~1NORTON~1NORTON~1NPROTECT.EXE
C:Program FilesSpyware Doctorsdhelp.exe
C:WINDOWSsystem32 cpsvcs.exe
C:WINDOWSSystem32snmp.exe
C:PROGRA~1NORTON~1NORTON~1SPEEDD~1NOPDB.EXE
C:Program FilesAlcohol SoftAlcohol 120StarWindStarWindService.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32MsPMSPSv.exe
C:Program FilesJavajre1.5.0_11injusched.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesMSN MessengerMsnMsgr.Exe
C:PROGRA~1TASKBA~1TaskBar.exe
C:Program FilesuTorrentutorrent.exe
C:Program FilesNorton SystemWorksNorton GoBackGBTray.exe
C:WINDOWSsystem32 askmgr.exe
C:WINDOWSSystem32alg.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesMSN Messengerusnsvc.exe
C:Documents and Settings
.chanDesktopVundo Remove ToolshijackthisTJH.exe.exe
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 5.0AcrobatActiveXAcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:PROGRA~1SPYWAR~1 oolsiesdsg.dll
O2 - BHO: (no name) - {61ACC408-B733-482E-BDF1-C020F10014FE} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.5.0_11inssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:PROGRA~1SPYWAR~1 oolsiesdpb.dll
O2 - BHO: (no name) - {C47A9554-195A-4769-9B13-04F15B450A39} - (no file)
O2 - BHO: (no name) - {CF293022-3C24-4843-B47F-4F38D7334F4D} - (no file)
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [osCheck] "C:Program FilesNorton AntiVirusosCheck.exe"
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.5.0_11injusched.exe"
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [MsnMsgr] "C:Program FilesMSN MessengerMsnMsgr.Exe" /background
O4 - HKCU..Run: [Taskbar Hide] "C:PROGRA~1TASKBA~1TaskBar.exe" -Start
O4 - HKCU..Run: [�Torrent] "C:Program FilesuTorrentutorrent.exe"
O4 - HKCU..Run: [Spyware Doctor] "C:Program FilesSpyware Doctorswdoctor.exe" /Q
O4 - Global Startup: Norton GoBack.lnk = C:Program FilesNorton SystemWorksNorton GoBackGBTray.exe
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_11inssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_11inssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:PROGRA~1SPYWAR~1 oolsiesdpb.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:PokerTitan Pokercasino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:PokerTitan Pokercasino.exe
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:Program FilesNorton SystemWorksNorton CleanupWCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:Program FilesNorton SystemWorksNorton CleanupWCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:Program FilesPartyPokerRunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:Program FilesPartyPokerRunApp.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:Program FilesInternet ExplorerPluginsNPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/...x/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb...LStreaming.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1160655278677
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pu...sh/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:PROGRA~1MSNMES~1MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:PROGRA~1MSNMES~1MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - igfxsrvc.dll (file missing)
O20 - Winlogon Notify: mljjgda - mljjgda.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:WINDOWSsystem32WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:Program FilesNorton SystemWorksNorton GoBackGBPoll.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:Program FilesNorton AntiVirusisPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: NBService - Nero AG - C:Program FilesNeroNero 7Nero BackItUpNBService.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:PROGRA~1NORTON~1NORTON~1NPROTECT.EXE
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:Program FilesSpyware Doctorsdhelp.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:PROGRA~1NORTON~1NORTON~1SPEEDD~1NOPDB.EXE
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:Program FilesAlcohol SoftAlcohol 120StarWindStarWindService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedAppCoreAppSvc32.exe
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Aug 1, 2008
I tried to start it up and it takes forever to load. It takes a couple of minutes to open any of the icons on the desktop too (Mozilla, Word). I tried to clean up as best I could. I ran some spyware programs and antivirus and nothing too much showed up -- no viruses. It takes so long to run these programs that I go off and do other stuff and come back hours later and the scans are still running! Is there anything that you can recommend to get the laptop running as it should?
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May 13, 2008
I was about to download the ActiveX to make some video stream work online, but turned out it's a big virus. Now, whenever I want to open any folder, I get this > http://img141.imageshack.us/img141/4953/sc1sk1.jpg My NOD32 is not telling me I have a virus, and Spybot is deleting spywares, but this is still in my laptop. I have a Windows XP by the way. Also, about two or three days ago, something really weird has been happening to my keyboard.
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Jan 25, 2007
i dont know if anyone can help but i have these messages coming up on my computer .I am a complete novice so please bear with me. i have windows xp thats all i know and zone alarms .I Also have ad aware and spybot and spyware blaster in my summery it says file java byte exploit! verify c/docume~1 karenlocal~1TEMPAAWTMPC563045335AC80COUNTER.CLASS Java/byteverify!exploit c:docume~1karen/LOCAL~1TEMPAAWTMPC563045335AC80VERIFIERBUG.CLASS Java/Shinwow.AB C:docume~1/karen/Locals~1TEMPAAWTMPC563045335AC80BEYOND.CLASS
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Feb 6, 2007
I currently have Zone Alarm Internet Security Suite 6 & it is due to expire in about 8 days. I was wondering what others of you used for anti-virus, anti-spyware, firewalls etc.I have heard that sometimes it's not the best idea to use a complete package, like ZA internet security suite, for the whole lot You hear a lot of conflicting info about them all, I've heard that AVG is good, Norton isn't, someone said windows defender was good.
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Aug 14, 2008
I had a trojan Virus in the computer. I think that I got rid of it, but I am not sure could anyone that can read a log please tell me if there is anything else left in the computer. The computer now doesn't stay on-line it disconnects itself. I called the company that provides me with my internet service, and they said that I need a filter for the phone line. The person told me that, that will take care of the problem of the internet disconnecting. I think that it could be the virus I had in the computer. I wasn't able to get on-line for at least a week, I had gone and checked the disk for errors and finally the anti-virus program was able to find the virus's.
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Feb 24, 2005
Does 66 running processes seem like a lot? I cannot seem to find a thread regarding this. (I'm sure there is, stopped looking after 45 minutes) It doesn't seem to slow my computer at all. I AM running quite a bit on here as far as spyware, virus scans, webshots, etc. It's also a media center 2004 computer with all the trim so there are quite a few windows processes on there. Even with AOL running, my computer is only using 430MB of RAM and I have 1GB.
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Aug 16, 2006
I've got a PC with Win XP SP2. I'm currently using Etrust antivirus and Windows Defender on it. But, I'm suspecting it's got virus and/or spyware that those two softwares are not detecting. Can anyone recommend me other good anti-spyware and antivirus software (preferably free)?
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