Explorer.exe Has Trojan - Norton Won't Quarantine
Feb 14, 2005
I have posted in the Security Room because I was moved there from another post before but it is much too busy in there and 1/2 the time I don't get a response. I have been very lucky in this room, so I hope it's ok I'm here. I have a trojan in explorer.exe and Norton won't quarantine it and the only option I have is to delete it but I'm sure that's not going to be a good thing. How can I get a clean copy or what is it that I need to do to make sure I'll be able to have a computer once it's gone.
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Jan 26, 2007
Norton antivirus popped up and said i had trojan adclicker in jkklm.dll. It then stated that clean failed: Quarantine failed: access denied. i could not get rid of the pop-up notification it came up around 50 times.
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Aug 29, 2007
I have a trojan and I am using norton antivirus it has picked it up but can not quarantine or delete it what should I do? I tried system restore in 3 different times and none would work..
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Sep 29, 2010
I have a DLL in my windows/system32 folder. I have used a tool to see what processes are running and what they are associated with. It is asscoiated with explorer.exe as you can see that in the process checking tool. I have done some analysis on dlo1BC.dll and it appears it is virus, but I cant delete it, no matter what I try. When I shut down the conputer explorer wont shut down smoothly and I think this is because of the dlo1BC.dll associated with it in the processes.
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Dec 23, 2006
My Trend Micro detected this virus - WORM_VB.BXS - but failed to quarantine it, and it had been affecting all my ext hdd drives. Advice is to remove the file manually, but according to the removal site from trend micro, there is lots of registry editing which I'm not confident of doing. Is there other tools to remove this worm without going into the registry.
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Feb 11, 2005
I have of lot of trojans and can't seem to get rid of them I have ran Spy Bot,Avast,Ad-Aware,Stop Sign and found a 1 Trojan in reg32.exe =trojan.low zones
2 downloaded program files says: Trojan.downloader1097 3 System 32 sygate = Win32.HLLW.MyBot.based 4 Avenue Media Internet Optimizer Software Package = Possible spyware Application 5 Appropos Media People On Page Application = Possible Spyware
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Feb 5, 2007
Which is better?, Norton ghost, or Norton save and restore? also which if either, is compatible with Norton go-back?
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Oct 9, 2005
i recently uninstalled norton (had enough of it) and installed etrust armor now i can onlay access the internet using internet explorer ?
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Apr 1, 2006
I have windows xp, i have avg antivirus and have run the tests in pc pitstop and done a regular search thru windows for the Trojan-Dropper.VBS.Inor.cz but can't locate it on my pc. My IE browser freezes everytime i go to a particular site and yet when i ask if anyone else has trouble with that site only a very few people say yes. The solution they give me is to download Mozilla and use it for that site. That doesn't protect me from the trojan completely infecting me does it? Can anyone tell me how to delete this trojan?
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May 4, 2006
A Norton popup keeps asking if I want to close Windows firewall. Is there a problem using both firewalls at the same time
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May 10, 2005
I have Windows XP and have the windows firewall on. I also have Norton 2005 Systemworks. Funny thing happened, I turned off the windows firewall under control panel, windows firewall. But when I open control panel, security center, it says there is a firewall on. I don't beleive I have a firewall with Norton Systemworks
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Jun 12, 2005
I was able to take it out with BART PE which I had to put into the cd drive and it would boot from the disk and it found the Trojan in the Windows Operating Boot File but when I deleated it I could not boot up after that! I tried to boot from safe mode and it would freeze after I would enter my password and then enter.
I had to restore the computer from a back up file I had but it is currently restored with the TROJAN AGAIN!
I am running:
XP PRO w/SP2 / NT PLATFORM
5.1 (BUILD 2600.XPSP_SP2_GDR.050301-1519)
Workstation / NTFS / i386 /EXPLORER EXE
AMD PROCCESSOR
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Feb 10, 2005
Recently i was looking for a file to download and i ended up in a German site [i think] and it something popped up so i press "ok" thinking it was the file i needed. Suddenly, norton popped up and it said that i have a trojan virus and aunable to repair. I forgot the address but it ended with "assistanthelper[1]" Im not sure though.
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Jan 22, 2006
I've got the trojan.vundo virus. I have installed and run the vundo removal tool, and it shows me that it is gone-but when I restart my computer, Norton anti-virus finds it again (and again...and again).
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Sep 8, 2007
PC is infected with this Trojan. I've downloaded xsoftspy and performed a full scan. It appears to remove the offending files but it still comes back.
When it does it tries to load up various internet sites telling me to download software.you advise running fixware. I've tried this and this is the result.
Username "MARK" - 08/09/2007 23:10:11 [Fixwareout edited 9/01/2007]
~~~~~ Prerun check
Successfully flushed the DNS Resolver Cache.
System was rebooted successfully.
~~~~~ Postrun check
HKLMSOFTWARE~Winlogon "System"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....
~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun]
"SM1BG"="C:\WINDOWS\SM1BG.EXE"
"Motive SmartBridge"="C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe"
"USB Storage Toolbox"="C:\Program Files\USB Disk Win98 Driver\Res.EXE"
"C-Media Mixer"="Mixer.exe /startup"
"SPAMfighter Agent"=""C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60"
"Adobe Reader Speed Launcher"=""C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe""
"TkBellExe"=""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot"
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe"
"QuickTime Task"=""C:\Program Files\QuickTime\qttask.exe" -atboottime"
[HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionRun]
"MSMSGS"=""C:\Program Files\Messenger\msmsgs.exe" /background"
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~
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Feb 11, 2007
Recently, my laptop was attacked by a trojan called update.exe. i think i got it from an open network in a hotel. I have tried many things to try to get rid of it, ive ran all the spyware programs i have and ive gone into my hard drive and tried to delete it manually as well. nothing works to get rid of it. does anybody know how i could get rid of update.exe?
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Oct 14, 2005
I am running windows XP and counterspy has picked up a FTP Attack Trojan. I quarantined then deleted it but it keeps coming back. I also tried a porgram called Swatit but that did not find anything wrong. My computer has started acting improperly.rejecting games etc.
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Nov 2, 2007
I get this trojan today and i never get viruses usually but this one reaqlly is annoying!
Ive looked at all the other posts and ive tried using the vundo fix tool etc but it does not pick it up at all. Ive tried doing it in safe mode and ive tried unistalling java to see if it was involved with that but nothing has worked so far.
I have located the file in my system32 folder and its named xxyywtq.dll but theres no way it will let me delete it as it says it is being used by another program or person.
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Dec 6, 2006
I have a problem with my PC. A few days ago I received a URL in MSN messenger that infected me with a trojan horse when I entered the site.
Since then, AVG antivirus has popped up every time I startup my computer and has told me "threat detected - trojan horse downloader." I proceed to heal the file, yet next time I start up the same thing happens. The file name is simply "installer.exe". Immediately after this, my internet explorer opens and opens "web.links4all.biz",which I believe re-infects me. Since then, I have worked with my PC for a few days, with the intention of coming on here and sorting out the problem when I get the chance, unfortunately, the problem has escalated.
During my usual practice, AVG popped up saying "threat detected" once again. This time, the problem was "Trojan horse flooder." I told it to heal the file, it said it was healed, but told me I had to restart my computer for the process to complete.I restarted my computer, but after the first windows loading screen, the system shuts off and automatically reboots, until it reaches this point where the same thing happens.
I've tried using safe mode, and nothing has changed, it still enters the cycle of restarting continually.
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May 15, 2006
I have Windows xp. If I have a Trojan Horse on my pc, is it safe still to use it? or should I wait till I can get the TH off of here? What exactly will it do to my machine?
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Dec 10, 2006
Recently my AVG has popped up saying that i have recieved a Trojan. Also the computer and internet seem to be alot slower and the computer wont actually turn it off, it will only go into standby.
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Sep 2, 2009
The Anti Trojan software is available on net.Does anyone knows about it?Is it helpful in removing Trojan?
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Jan 11, 2005
infected with trojan virus. What do I do?
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May 23, 2006
i got a trojen virus on my computer just resently i have norton and avg but i would like to now what programs are good to have to to keep things safe.
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Jan 20, 2006
found some trojans with mcafee.. not that experienced to remove them yet. so here s my hijack this log,
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May 11, 2007
Norton has scaned the virus named 'Trojan.PSW.WorldOnline' but it can't be deleted.
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Feb 13, 2010
I got 2 Trojans on both of my computers, both computers are ASUS (Custom built) running XP Home SP3, IE6 with Bose Speakers... AVG associates the sound driver with the trojans, which I don't understand... The first step would obviously be to delete the sound driver and install a new one, but I don't know of a TRUSTED site.
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Sep 17, 2005
Does anybody know how to remove the trojan, requiembot? Norton does not even know what it is let alone provide a removal tool, unless of course, they know it by another name.
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Jul 16, 2005
I have Norton Anti-virus installed and after a long session on the web this evening just to be safe I ran the Anti-virus in safe mode and it detected 4 infections.Dummy.Class, Get Access.Class, Insecure Class Loader.Class, Installer.Class All of the above were the Trojan. Byte Verify.Norton couldn't repair so had me quarantine the 4 files which I have done.My question is have I done enough or is there something else I should be doing? By quarantining am I to understand the infected file are still on my P.C. but can't do any harm, should I remove them and in simple clear terms how do I achieve this?
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Jul 25, 2007
I canst seem to get rid of this AVsystemcare trojan like Daemon. Its causing my IE to crash and freeze... as well as causing other open applications to freeze at times.
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Oct 17, 2005
I've been getting this winfixer 2005 pop up window everytime i open my pc. what i normally do is just close it. i've learned that it's something to do with the trojan.vundo.b virus. i searched the net for removal tools and downloaded one from norton but it didnt help.Now, i've been receiving virus alerts from norton.
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