Windows 8.1 Not Booting - Reset Button Takes To Startup Repair Options
Sep 28, 2013
I just recently installed 8.1 on my desktop. These are the specs:
ASUS M5A97 mobo
AMD phenom II X4 965 BE stock clocks
crossfire HD 7770's
8gb DDR3
500 tv sata internal hard drive 7200rpm.
500w psu.
The problem is, I'm not able to boot up my PC. When I boot, I get the Berta fish logo, with a white dash in the upper left corner. It will stay there and load for as long as I let it. If I hit my reset button then it will take me to the startup repair options. Booting into safe mode from there yields the same result. The only way I've managed to fix it was either a refresh or a system restore.
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Jan 11, 2014
I recently upgraded to 8.1 (mistake) and have been having issues with my harddrive. Just today, I restarted my computer only to get a "windows failed to start" message. I went into the recovery options, and attemped a system restore (didnt work), system refresh (recovery media wasn't present), and CMD commands (chkdsk) and even sfc /scannow which I can't seem to get to run, I always get the "Will start on next boot" message, which it never does. So I attempted using an ISO with the windows 8.1 professional. Tried everything I did above, and still nothing. Refresh fails with the CD, and when i try to install a new partition, it only gives me the option of upgrading (which i cant) or reinstalling everything deleting anything in the process. I don't understand why I can't install on a new partition like I did with Windows 7.
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Jan 14, 2014
My friends were playing around with my old laptop which was an Acer aspire v5 with a core i3 by trying to guess my pin. No matter how many times they tried, it wouldn't lock or anything. I got that laptop replaced because it was malfunctioning. The replacement was practically the same model but with a core i5. Again, a friend tried to guess my pin but after a lot of tries, the pin entry box disappeared and got replaced by a password entry box.
I forgot my password because I rely too much on my pin which is shorter and easier to remember and the "sign-in options" button disappeared so I can't log in with my pin. I also can't log-in using my Microsoft account password which I changed. I'm pretty sure this isn't because of the model change. Oh and another detail is that my old laptop's OS was windows 8 when my friends played with it while my new one's OS is windows 8.1. I have really important files there and it's new so I haven't had time to back-up.
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Sep 15, 2014
I have had my Windows 8.1 Pro x64 install since February. Now I think it is time to deal with this once and for all.
I have an extremely powerful computer, 3930k, 64gb ram, RIVE, 840 Pro SSD so hardware is not the problem.
I recently got another Windows 8 (enterprise) laptop (not 8.1) to compare with, and it boots at exactly the same time as my desktop, but the laptop loads all startup items within 1-3 sec, but my desktop takes as said 1 minute and 20 seconds each time.
I have used this guide and many similar: Startup Delay Time - Reduce in Windows 8
I once changed the value to 10 minutes in milliseconds, and it took 10 minutes, but when I change to 0 milliseconds, or lets say 1000 ms for 1 second, it still takes 1 min and 20 seconds.
On my laptop I can change the value StartupDelayInMSec however I want and it will work, but I cannot have it low on my desktop and make it launch all startup items below 1 min and 20 sec.
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Jun 23, 2013
Recently was running a backup program and suddenly I get the Windows 8 blue error screen (the one with the mocking '' icon) and system dies. I turn on and it seems to booting very slowly then it proceeds to do the pre login screen installation of updates. After half an hour or so and with updates on around 70%, system dies again. Now when I turn the machine on it appears to alternate between either hanging for ever on the Windows 8 loading screen or attempting to run an 'Automatic Repair' which invariably results in a blank screen and no fix.
Having read several 'Automatic Repair loop' posts on the net, it appears I need to load the recovery disc and run repair or restore programs from there. Of course the CD I made failed (crappy disc?) so I had to search my original licence email and use the provided link to download and create a new installation disc from a working machine. This disc loads and gives me the option to install Win 8 (presumably a fresh install with loss of files) or a troubleshoot menu. Running the automatic repair option results in a rather inane 'Couldn't do it' message and gives a blank path to a log file. The system restore option prompts me to 'Restart and select operating system before trying this' and i'm not sure how to do this as no such option is given at boot.
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Jul 16, 2014
i installed monitoring and filtering software on the computer. my kids just restarted the computer and choose refresh and it was gone. in win 7 i set a new restore point and deleted the previous ones solving that problem. i know that there is a way to not allow using the system refresh with group policy and regedit hacks but i would not like to have to go down that road.
how can i control what the restore and refresh settings do?
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Jun 13, 2013
I Have a CPU it was Windows 7 Home Premium installed , i Got windows 8 downloaded from Microsoft . I installed it without a CD . I Extracted the .iso file and Just Click Setup.exe , it was really slow so i left it at my house , when i ome Home it enters windows 8 Home Screen . I am really confused , i thinks its gonna ask me Custom or Upgrade but when I'm home it just ask me what color do you want for your theme . I Inserted the windows 7 CD and Installed on drive B: ( B is a hard disk i made with diskmngmnt.exe ) and it boots to windows 7 , i want to shut down my CPU . I turned it back On ( Restart ) and it just shows me a black screen .
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Mar 1, 2013
So on startup it says I have a connection and I have internet access, but whenever I try to load a page it won't load. I have to wait a couple minutes for my internet to work. Also I have the latest drivers for my network card.
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Aug 1, 2013
After fiddling around with ubuntu and OS booting stuff, I managed to corrupt my master boot record before powering down my pc (running windows 8 pro x64)
I booted with the windows 8 disc and none of the options were useful (same hdd locked problem).
I managed to fix this by running repair (instead of install) from a windows 7 disc - it seems the windows 7 disc can remove the lock. This sounds like a sound solution, but it doesn't work for me. The startup repair just goes on forever, and ever, and ever and never does anything. If I don't disable secure boot and EUFI, it doesn't even go all the way into Windows 7 setup. It just sits there at the "Starting Windows" screen forever.
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May 8, 2014
I've got LATITUDE E7440 laptop with Win 8 Pro preinstalled. I need to disable driver signature enforcement in advanced options. I've read about how to do it in many places, but basically.. when I go to Troubleshoot -> Advanced options -> Startup Settings
And I push restart, menu for type of booting (below) doesn't appear. It just restarts as usual. Can I get to this menu in another way or why it doesn't appear?
I've got 4 laptops and this menu appeared only on one of them after restart. I've even reset it to its factory settings, but it didn't work out for me.
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Sep 8, 2013
My Dell Latitude 10 tablet runs Windows 8. I have created a standard user account and want to forbid the user from accessing the "advanced startup options", which he might use to go to safe mode and reset my tablet. How can I do it?
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Mar 17, 2014
Usually, Windows 8.1 advanced startup options -> troubleshoot menu should be .....
But my troubleshoot->advanced options only have UEFI Firmware and Startup Settings ....
I have to use command prompt ....
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Jan 18, 2014
I have three options in the Advanced Startup - Use a device menu that I believe are from the previous owner of this Surface Pro. I have ubuntu, linuxmint, and BestCrypt Volume Encryption. How can I remove those options since they do not apply to anything on this device?
I looked in msconfig and nothing but the normal Windows 8 is listed under the boot tab. Also only have the Windows 8 install listed when I run bcdedit.
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Jul 19, 2013
I have a multiboot scenario set up on my laptop, and I'm using the Windows 8 Graphical Bootloader to manage my other operating systems. I need to install two programs, GBridge, and Synaptics Touchpad Installer, and both use unsigned drivers. It seems Windows 8 doesn't ask for confirmation to install unsigned drivers like previous versions of Windows, it just outright denies them without user consent.
As a solution, I figured I would go to advanced startup options and disable driver signature enforcement like I did *successfully* for my Windows 8 desktop, but after it reboots to enter advanced startup mode, it just goes straight into Windows! No matter how many times I tell it to enter advanced startup mode, it refuses to do it. I even tried removing all my multiboot options and it still goes straight into Windows without asking me what I want to do.
For the record, I've tried it these ways:
Charms Menu -> Settings -> Change PC Settings -> General -> (Advanced Startup Options) -> Reboot Now -> Troubleshoot -> Advanced Options -> Startup Settings -> Restart (What a pain in the ass to have to navigate all this crap btw)
Choose an OS -> Other Options -> Advanced Startup Options
From legacy boot menu -> F8 -> Advanced Startup Options
All these attempts and methods achieve the same result: a normal reboot without giving the options of what advanced startup I want.
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Oct 13, 2013
So after using google chrome for about a year and having no problems whatsoever, just today I encountered one where the initial startup takes a very long time about 10-15 minutes, and this is only on initial launch, as when I keep chrome open any new chrome windows I launch load normally which is nearly instantly. I have done every procedure here Google Groups though not separately and it still takes an incredibly long time for chrome to load on initial launch.
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Feb 26, 2014
I upgraded from win7 to Windows 8 and i had notice that i don't have fast startup and hibernation option in shutdown options. I checked in command prompt and i have this and . Laptop starting slower then my 7 year old Toshiba running Windows 8. Is this coused by lack of Ram. I have 6gb.
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Jun 7, 2014
My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD Here pics
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Aug 4, 2013
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
-Select "Advanced options" and then select "Command Prompt".
-If prompted, enter in the password for the user name.
-At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config.
-Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
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Aug 12, 2014
i have acer aspire v3-571g laptop with windows 8.1 x64 based OS. Processor is Intel Core i5.
To get a faster booting, i selected 2 processor instead of 1 in advanced boot option (msconfig) by mistake and now my laptop become dead slow on booting and startup.
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Mar 6, 2014
I was getting a few driver IRQL BSOD's when my system was running, I have had it built for about a week now.But now I can't even boot, i get KMODE_EXCEPTION_NOT_HANDLED and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and some other errors I believe, after one of these comes up it says prepairing automatic repair then that will also crash and this then loops. I had seen other people saying they solved similar problems by removing the graphics driver in safe mode, but I can't even access safe mode so that made me think it might be a hardware fault.
I don't know how to save the dump file as I can't even get in to windows, can only access the BIOS. I have also tried running the windows disc to access advanced start up options to get in to safe mode but this also gives me a blue screen error.
I have a 4770K and Asus Maximus VI Hero mobo and 4x8GB Corsair RAM
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May 20, 2013
Last night chkdsk tried to fix errors on C: on startup after I restarted my laptop. It was taking too long so I went to sleep, but in the morning, I had trouble turning the laptop on. When it did, the Automatic startup repair ran. Now the problem is that my laptop shuts down abruptly while startup repair is running. I'm not really sure if the repair finished running but, it was still saying that it was fixing errors. Everytime I turn it on the same thing happens. I can't use the windows 8 installation ISO in my usb because I can't set it to boot using the usb and I need to change my settings first to access the bios.
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Sep 14, 2013
Using the sfc command, I found some corrupted windows files but it was unable to repair them... Is there any way I can repair the files without having to reset or refresh my computer and lose everything I installed?
I found something called DISM, but when I used it, it said unable to find source files or something... I found my recover partitions, but they don't have drive letters. Anything I can do?
I have a Toshiba Qosmio X870-BT3G23 laptop
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Sep 15, 2014
Last night I was playing League of Legends when I got a BSoD. I didn't think much of it, and just waited for my computer to restart. However, as it restarted, I saw that it was auto repairing and then diagnosing. After that it said auto repair failed, giving me the directory c:windowssystem32logfilessrtsrttrail.txt. I tried system refresh, which shoot me back system refresh failed straight away. The same happens with system restart, but it takes much longer for it to say the restart failed. I have no system restore points to choose from and I have no recovery disks as Windows 8 came preinstalled on the computer. I've troubledshooted for hours and come to opening SrtTrail.txt with the command prompt. It says:
Root cause found: The operating system version is incompatible with Startup Repair.
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Feb 15, 2014
I have a Toshiba Laptop Satellite L875D-S7332 Part No. PSKFQU-008003 With Windows 8 x64 Preinstalled. I created a Startup Repair Disk with a DVD. My problem is i cannot boot from this DVD. I changed the Bios to boot from DVD but it still doesn't work!
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Jun 9, 2013
recently i changed my windows 8 laptop's password but now somehow i forgot what it was and i cant enter my laptop iam so in trouble how can i reset or remove my password from startup screen?
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Apr 20, 2013
I recently purchased an Asus N56VJ with Windows 8 pre-installed. At first I was trying to downgrade to Windows 7, but could not get past the windows splash screen trying to do a clean install . Anyway, while I was trying to figure out how to install windows 7, I was messing around in the bios. I decided to just stick with the Windows 8, but my bios is screwed up. I do not have any boot configuration options anymore. I tried to flash my bios, but the bios was still the same. I did a full reset on my machine, and still no change in the bios. Is there any way to get my bios options back to the factory settings with all the options?
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Jul 28, 2014
I went into my power options to change some of the advanced settings and most of them are missing? I am on windows 8.1 with a week old Surface Pro 3. I want to say I read somewhere that hyper-v can cause options to be missing, but I honestly don't even know what that is and I don't have it installed.
Screenshot attached
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May 10, 2013
Ok, So, I started up my laptop this morning and the screen was all wonky, It was light blue and there were swiggly white bits, I waited a bit and then restarted it.
The Auto Repair started up when the computer started back up so I left it alone for a bit
"Automatic Repair couldn't repair your PC"
I was like Ok, I checked the logfiles "Boot critical file c:/ci.dll is corrupt"
It won't let me refresh or restore my computer.
Forgot to say, If I restart it just loops back to the auto repair.
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Apr 11, 2014
I bought my Dell desktop about 3 years ago. Since then I replaced the HDD with a new Samsung SSD and reinstalled Windows 8 on it. After that it started running really fast.
I usually don't reboot it too often, I do it maybe once a month after installing updates. What I've been noticing lately is that it takes progressively longer to boot this desktop up. I initially thought that the SSD was going bad, so I cloned it 1-to-1 to the original HDD that the desktop came with and that I never used, but the boot time didn't change. I timed it today and it took about 5 minutes to boot up while showing this window:
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Aug 20, 2013
I have an old laptop from 2007. I bought windows 8 license (was using W7) and it was working great for the few months. After that it stopped. Now if I want to boot it, or restart it or shut it down it takes at least 30 minutes which huge sound coming from it.
I got a new laptop today, but I still want to use my old one. As I think a laptop is a girl, it has to be perfect
It takes 1 minute to enter the windows 8. And 29 minutes to enter the metro layout (it keeps loading).
What do I have to do.
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Aug 21, 2013
Windows 8 which I installed recently (from factory recovery image) suddenly now takes too long to shutdown.
Around 2 minutes and 20 seconds. I tried disabling and enabling "Fast Startup" but that didn't affect the shutdown time.
Also reduced the "WaitToKillServiceTimeout" from 5000ms to 3000ms but also there is no effect.
Also the "ClearPageFileAtShutdown" is set to 0.
I even tried hibernating instead of shutdown and it took 2:20 minutes too !Also disabled hibernate with "powercfg -h off" and tried to shutdown , and took 2:20 minutes too.
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