Setup Installation :: Cannot Reset Windows 8 - Could Not Find Files Needed
Jun 8, 2014
When I tried to reset my laptop, it read "could not find the files needed". mine is an Acer aspire V5, it didn't came with an installation disc or media, i know it should have a hidden partition for recovery, but i think the system is having trouble with it. i think a malware might have done this, i got malware bytes, I tried norton online scan and eset online scan, but did not detect any. before this, i experienced my firefox browser icon on the taskbar progressing a download but cant see anything on downloads tab, i closed firefox several times, but it continued everytime i opened firefox, and it did finished its download.
Later i noticed explorer.exe is always having an established connection in TCPview, without me opening any apps. so i thought i really need to reset the computer, but this is my problem. I've already run Dism /Online /Cleanup-Image /RestoreHealth restore health on command prompt, but it showed no integrity violation.
I have an Asus gaming laptop that I got off of Craigslist awhile back. It did not come with any factory disks. I'm trying to do a factory reset and it says "Some files are missing. Your Windows installation or recovery media will provide these files." But I don't have any recovery media.
My company gave me a Windows 8 Enterprise product key, which I'm trying to use to upgrade a version of Windows I'm running. I visited this link -- Upgrade Windows with only a product key - Microsoft Windows Support, clicked the "Install Windows 8" button, ran the setup file that downloaded, and when prompted for the product key, entered it, only to see the message.
The product key cannot be used to install a retail version of Windows 8.
Is there another ISO I should be using? Ultimately I'm trying to get an ISO for use with my VMWare Fusion 6 install running on my Mac (10.9.1). I'm confident the product key given to me by my company is legit, but it obviously isn't a retail product key, probably some kind of corporate key or the equivalent.
So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.
I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. This was much easier to do in Windows 7. But anyways, how I can restore my computer.
I have just successfully installed Windows 8 (upgrade from windows xp).
Although I recall selecting the option for clean install the set up progressed on an upgrade basis. I must assume that I failed to accurately select the clean install option.
The Windows 8 upgrade to my five year old PC was successful. However, I was disappointed not to have done a clean install and wanted to remove unnecessary files including the Windows.old folder.
I decided to try out Windows 8 reset option in order to reinstall on a clean basis. After some hours it reached 98% and declared it was unable to complete. It offered to restart - not surprisingly message "no operating system on drive".
I wondered if I could load the Windows 8 pro upgrade DVD back in but was not sure that would work as windows Reset had reformatted my drive?
Fortunately, I created a rescue disk with Macrium Reflect immediately after my successful windows 8 upgrade so this got me back to a position just prior to selecting Reset.
Everything seems to be working fine but I am wondering how robust the Reset function is in Windows 8 and why it failed. Do I have some unknown hardware problem. I did wonder about running Chkdsk but I gather this is automatic at startup in windows 8. There are no messages to indicate anything wrong. Is there anything I should check?
My intention was to get familiar with windows 8 and then immediately upgrade to 8.1. Will I get an option to do clean install when doing an upgrade from windows 8 to 8.1? If I do a clean install of 8.1 is it probable I will get same problem as in Reset or is that an entirely different process?
Details:Dell Vostro 1710 (5yrsold) was running windows XP now upgraded to windows 8 pro
I have an pre-installed Windows 8 in my notebook. When I first got the PC, I got only C:/ partition so I needed D:/ and for doing this I used EaseUS Partition Manager. This is just a guess but I guess Windows can't find those recover partitions that are in my HDD. I haven't deleted those partitions just created D:/ and here is a screenshot I just take to show you the partitions I have.
I have already tried copying the Install.wim from my BIOS_RVY partition which was about 9GB and I moved it to C:/WinRec and used this command as I saw it from internet : reagentc.exe /setosimage /path C:WinRec /target c:Windows /Index 1 But i still get the error:
"Insert media some files are missing. Your Windows installation or recovery medial will provide these files."
This method didn't worked so any other too. I wonder how can I refresh or some sort of return my notebook to the factory settings from the recovery parts I have.
Recently my computer has been encountering problems involving speed and whatnot, and I have found no method of fixing them. I have been looking to reset my PC, and went to do so through the built-in tool that is supplied on my ASUS laptop, by pressing F9 at startup. I chose to reset my PC, but it returned an error saying the recovery partition couldn't be found. So I went to do so through the PC settings, and it rebooted my computer and told me the reset failed. I checked and found the recovery partition using MiniTool Partition Wizard, so it still exists.
Apparently this is an error other ASUS users have found after updating to Windows 8.1. I don't know how to solve this problem, and figured I may as well reinstall a fresh copy of Windows 8 without all the ASUS bloatware and garbage. So I hunted for a Windows 8 ISO file, and failed. I've tried multiple methods. One involving using a product key to download Windows 8 to an ISO file through Microsoft's Windows 8 Setup, and that failed because the product key was OEM BIOS-based, and not retail.
I can either try and do a factory reset by somehow fixing the recovery partition through some miracle, or;With extreme luck find a Windows 8 Core ISO setup, and install that and refind the drivers for my PC.
Got a mates computer that would not boot normally, so button mashed f8 to bring up safe mode, uninstalled the crap, ran an antivirus and checked for registry errors with an outdated reg cleaner, there were heaps of errors which I could do nothing about as I had no internet at the time, so I decided to do a complete reset of the PC through the f8 boot menu.
It went fine until I woke up the next morning to find that when it boots all I get is the error message at the toshiba boot screen saying "Windows could not complete the installation. To install windows on this computer, restart the installation" there is no mouse pointer so I smash enter, it restarts and does exactly the same thing on next startup. I can't seem to get f8 to work after the reset and I'm stuck!
for some reason i keep getting a small window pooping up in middle of the screen saying I need to enter my password to get into a couple of my websites i'm a member of. and at the top of the window is the words windows security. what is going on here and how do I find windows security to reset it?
My computer crashed(?) and wouldn't go past the setup utility screen. I finally got my Windows 8 installation disc, now my computer is telling my it can't find a media driver.
My mom purchased a Windows 8 Dell laptop that was a store display. I want to reset it to factory default settings but I don't have a CD or drive...is there any way to accomplish this without the CD?
I have an Acer Aspire M7710 which I installed Windows 8 on.
I wanted to use the reset windows option under the advanced settings option. After selecting the reset option it said it would reboot. This was about 5 hours ago and all I have had is a black screen.
Eventually I powered off my computer after 4 hours waiting as something seemed wrong. When I powered my PC back on I get nothing, just a black screen again.
I thought I would just boot from the Windows 8 dvd and reinstall but for some reason I can't boot from dvd anymore.
I googled around looking for option how I could enter my bios or change the boot order for cd/dvd but I can't get any keyboard shortcuts to let me boot from dvd or enter the bios.
I just bought a used HP Pavilion p7-1423w from a computer store locally. It ran fine in the store and when I got it home. It did not come with any recovery disc. After poking around (first time Windows 8 user also), I noticed a bunch of porn pics and thumbnails that were obviously from the previous owner. I selected the "reset the pc, erase all his personal files, and re-install Windows" option. After clicking the final "reset" button to begin the process, I left the room. I came back 30 mins later and my display was off. I thought it went to sleep or screen saver. I moved the mouse, hit a few keys, and still no display at all, as if there was no cable attached. I decided to wait another hour, and still no display.
I changed to the other dvi port, still nothing. Finally, I hard booted and restarted. Still no display at all. No splash screens, no errors screens, nothing at all. Just my tv saying "no input". I removed the hard drive and hooked it up as an external to my laptop. It shows Recovery folder-> WindowsRE folder-> winre.wim (unknown file type).
I purchased a Samsung ATIV One 7 27" Windows 8 All-In-One Computer (DP700A7D-X01US) | Samsung PCs from best buy.it was a demo on the shelf I did a copy with paragon to a ssd. it runs great but it seems to missing something's about it. how can I do a factory reset. If I do a recovery will it just put back like it is now.
My son decided to reset his windows 8 laptop to original factory settings, during the reset process his mom decided it was taking to long and turned off the laptop.
Now when its turned on it shows the message "restoring your computer", this message will then change to "diagnosing your computer", the screen will then go blank and it start all over again.
I can boot it from a USB drive, but when I click on "repair" i get an error message that it cant repair the computer. When i try to run restore from the USB I get a similar message.
is there anyway to run the system restore from the DOS prompt?
Yesterday, after many, many problems with my computer, I finally decided to reinstall Windows 8.1 Pro onto my ASUS X200CA netbook. However, after backing up and reinstalling the OS, I found that when I tried to disable "Launch CSM" in my BIOS, all of my boot options would disappear and my laptop would continually boot into my BIOS. When I re-enabled "Launch CSM", the boot options would reappear - however, it had not included the "Option #1 - Windows Boot Manager" that I had seen in my other installation.
I'm trying to find the official Microsoft licence agreement for Windows 8.1 Preview - any link?
I want to use Windows 8.1 Preview in a VM on a Windows 7 PC.
Normally for the full version of Windows 8, and I guess Windows 8.1 when the full version arrives, you'd need a separate licence for the VM installation. But does this apply to the preview version as well?
I'm trying to find a definitive link on the Microsoft website...
I recently purchased an Asus X551 laptop with Windows 8 but straight the way uninstalled Windows 8 and installed Ubuntu (after creating a Windows 8 recovery drive just in case). I have since decided that I want Windows 8 back as I have found that I cannot use a lot of software on Linux. The laptop did not come with any form of recovery disk or installation disk, the only reminent of Windows 8 I have is the recovery USB that I created from within the OS.
When I plug in the USB and boot from it it brings up the recovery menu with options to reset the PC but when I click it it says something like - "Unable to reset PC. A required partition is missing".
I recently installed linux on my Surface Pro, but decided to go back to Windows 8 since wifi doesn't work properly yet. I thought, restoring shouldn't be a big deal, just insert the recovery USB you made and factory reset it. Boy, was I wrong. Any time I try a factory reset, it fails around 97%-99%. Windows won't even start booting. I kept trying it until I decided to try installing Ubuntu on it then trying to reset it again, hoping that would fix something.
The reset still fails at the same point, but now instead of not booting, it says "Recovery: Your PC needs to be repaired." At first it was because an EFI file was missing, so I booted into the recovery drive again and tried an auto-recovery. It fixed the EFI issue, but it's still at the same screen with WindowsSystem32configsystem missing. How to get my Surface Pro working again?
I have an ASUS VivoBook X200CA that is running a Windows 8.1 Upgrade. For about 5 months, this laptop has been running perfectly without any problems and I have managed to reset the computer many times due to certain errors and problems that have arisen from software and hardware compatibility.
Recently, I went to reset my laptop, it restarted and then it took me to the WinRE screen. I went into Troubleshooting > Advanced Options and I clicked on the Reset option. It then took me through each of the various warnings and making sure that my data was backed up and then, once I had clicked on the "Reset" button, it hung for a bit and then said "Reset has failed - Required Partition is Missing".
I have a 32-bit version of XP on my system, so when I do an upgrade within the XP OS. It automatically upgrades me to the 32-bit Windows 8. The actual installation went fine, without a hitch actually.
I have a 64-bit version of Vista that I may go ahead and do a clean install of first, just so I can upgrade to the 64-bit of Windows 8. But when I was going through the upgrade program, I never saw the option to create the ISO DVD or Flash drive. The only options were, "Install now, or install from desktop later". I chose "install from Desktop later" and found that all it did was suspend the installation until I clicked the desktop icon, which then just loaded the upgrade without giving me the option to create the DVD or Flash disk. Is there somewhere I can download the ISO so that I can create a disk?
i installed monitoring and filtering software on the computer. my kids just restarted the computer and choose refresh and it was gone. in win 7 i set a new restore point and deleted the previous ones solving that problem. i know that there is a way to not allow using the system refresh with group policy and regedit hacks but i would not like to have to go down that road.
how can i control what the restore and refresh settings do?
