Debugging :: Windows 8.1 - BSOD Critical Process Died
Aug 15, 2014
Recently, my computer started freezing up at startup. It BSODs with the error in the title before making it to the login screen. Up to this point, I have run chkdsk /r /x which took two days and reported no errors and have attempted to run SFC /scannow /offbootdir=c: /offwindir=e:windows which gave me the "windows resource protection could not start the repair service". I don't know how to get the scan to work and have already tried to manually start the trustedinstaller service.
The system is Windows 8.1 on a 2tb raid array (mirror)
Here is all the debugging information I have from the memory dump:
Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available
[Code] ......
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Jun 17, 2014
I've been encountering BSOD Critical_process_died twice in 2 days. What is making me scratch my head is that this issue occur when there is a loud humming noise in my tower/cpu (what ever you call it). Tried searching the source of the noise but it doesn't seem to be the cpu fan or the gpu fan. Also this loud humming noise happens randomly and when it does, my computer starts to hang/lags before the BSOD takes place. Besides that, after a couple of restarts the loud humming noise seems to disappear and the computer works fine again.
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Mar 7, 2014
Minidump: [URL] ....
Memtest came back good. No errors. Also thought I should mention temps are just fine, nothing going above 50C.
(I was running 8.1 before the reinstall) So randomly about a week ago my computer started to bsod out of nowhere saying Critical Prcoess died. Then I started getting Kernal data inpage error. I, of course, googled the issue and there seems to be no solid fix for them. After some fiddlig I seemed to make the bsods stop (could have been luck) and then I was only getting hard locks. No bsod, but everything, including the cursor, was frozen. No ctrl alt del could fix it, it was stuck and required a hard reset. Some thought it was registry errors, others thought it was hardware.
I think I have ruled out software after a reinstall, and still having the issue.
System info: Windows 8 (previously 8.1 before reinstall) both 64bit
Intel i5 4670k
16GB Kingston HyperX
128gb Samsung 840 SSD
1TB Seagate baracuda
500GB WD green
EVGA GTX 670
Corsair AX850 PSU
Gigabyte Z87M-D3H mobo
Bios: American Megatrends Inc. F4 4/16/2013
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Mar 29, 2014
I just bought a Lenovo Flex 14" and have been getting BSODs out of nowhere, usually after a while of surfing the net.
I thought the ram is flawed so I went back to the store for a new ram and the BSOD problem halted for a week but now it's coming back again.
I have attached the dump log using SR.
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Dec 9, 2013
I'm getting random BSODs lately. The errors say
"Kernel IN Page error" and "Critical Process Died"
After reboots, some of my software gets reset (i.e. I need to relogin to chrome to get my preferences/plugins back)
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Aug 16, 2014
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3318 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 112968 MB, Free - 96409 MB; E: Total - 1907726 MB, Free - 764957 MB;
Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB
Antivirus: Windows Defender, Disabled
My Toshiba laptop with Windows 8 won't run unless it's in Safe Mode. I don't know exactly how or when it started, but it completely freezes shortly after boot. Exactly when it freezes varies, but it's usually within the first 5 minutes. And by freezing, I mean it's 100% nonfunctional. The only way to shut down is by removing the battery, so now I just keep it out.
At this point I won't list all the things I've tried, or tell you all about my computer and OS. The crashing happens in a variety of ways, but the end result is always the same. I will hear a click sound through the speakers and simultaneously see a flicker on the display. At that point I will instantly know I'm screwed. Then within 1 to 5 seconds the HDD light on the computer will stop blinking and stay on solid, and my only choice is to unplug the power. It usually happens in one of the following ways, listed in order of likelihood, with the most likely first:
1) I get the BSOD with the error, CRITICAL_PROCESS_DIED.
2) My display freaks out, and turns into a jumbled up screen of glorious animated visual static. (I have a picture on my phone, if it comes to that.)
3) I get the BSOD with the error, REFERENCE_BY_POINTER.
4) No apparent crash, but one keystroke or mouse click will take 20 to 30 minutes to be carried out. During this time, Task Manager says HDD is working at 99 or 100%, even though the computer is idle. Sometimes I'm able to move the mouse pointer, other times I'm not.
5) I get the BSOD, with an error that I can't really make out. If I was forced to guess, I'd say it looked something like "x0x000000x".
6) I get a blue screen with a message telling me the computer was improperly shut down, and needs to restart after it collects data. Along with this is a progress report that never moves from 0%.
The last thing I tried was to reinstall Windows, keeping nothing. Now it seems my only available choice is to go through the hundreds of processes and services individually, turning them on and off, one at a time until I find the culprit, the way I had to individually download all of the 107 updates required in order for me to attempt upgrading to Windows 8.1 (unsuccessfully). The stuff I found in the Event Viewer didn't really seem to work, but I'll probably go back to it and research events more thoroughly before I start disabling things. I hope to avoid this.
I don't know if this is a clue or not, but in Device Manager my Generic PnP Monitor has an exclamation point by it, but Windows says the driver is up to date, and I can't figure out why why I'm getting the alarm.
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Sep 15, 2014
I am posting a compressed file from your SF Diagnostic tool. This was done shortly after a BSOD.
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Dec 5, 2013
I have experienced numerous BSoDs on my Windows 8 install. Under the event viewer I always get the Event 41 (Kernel Error) message, and I have experienced multiple variations of the BSoD with reasons including "irql_not_less_or_equal", "irql_not_less_or_equal: dxgmms1.sys" and "kernel security check failure".
Over the time I have reinstalled Windows 8 at least twice (including reformatting the primary HDD on all occasions), replaced nearly all the components in my PC, including case, video card, PSU (pretty much everything except the motherboard and ram).
The errors generally occur when I am using a high performance process such as playing a video game, watching HD movies or rendering.
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Nov 26, 2013
After awaiting at the login screen for a 3-4 hours (doing nothing), my PC suddenly restarted. I checked the event logger and saw a critical error 0x133. I'm attaching all information as described in the forum, in the attached zip file.
I would also like to add, that after running sfc /scannow, the system scan detected corrupt files but was unable to fix all of them (as it is saying). It also reports that details are included in C:WindowsLogsCBSCBS.log. Should I upload this file also ?
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Jan 16, 2014
I am getting BSODs in a 1-year old system. One of the more common errors I get refers to critical structure corruption, although there have been several other ones too. How to rectify this.
New data dump uploaded .....
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Jan 17, 2014
Went to turn on my computer today and got a screen with the Dell Logo and a message "Boot manager has recovered from a critical error." It went on to say there were missing or corrupt files that were restored from the default configuration. I did a Google search and found absolutely nothing about this error. This laptop is only 2 months old. I couldn't find anything in the event viewer either.
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Nov 19, 2013
was in the process of installing 8.1 on my home pc when the power shut off in my house. Of course this would happen. I upgraded from Vista using the digital upgrade thing early last year, and since I have no physical cd/flash drive available, is it possible to reinstall windows 8 prior to the loading screen?
When i try to start it up it and get an error with bad_system_config_info so something got corrupt when my power went out. It goes through trying to repair it then suggests I system restore however it just gets stuck at the Windows 8 loading screen for 20 minutes now. I don't have anything on the pc i can't do without, i Just want to reinstall it/boot into a safe mode so I could reinstall windows that way.
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Apr 14, 2014
I just finished installing Win 8.1 update after 2 hours of troubleshooting.
My new problem is getting crashed every 5 minutes with the blue screen if death and getting error Critical Structure Corruption on my freshly install win 8.1 update.
I was able to get this before it crashed again.
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Mar 29, 2014
Over the last few days I built a new PC with ASUS A87 Pro MB, no PCIe cards, and Samsung ssd 840 Pro boot drive. Lots of changes on a daily basis. For a while, the FAST STARTUP hybrid boot was working. Then it stopped, and I'm trying to debug it.
When PAST STARTUP is enabled in power options, I get a repeatable Critical Error - Windows did not shut down properly, and the startup time is as long as it would be without FAST STARTUP enabled. There are no BSODS, and no apparent harm from the Critical Shutdown error.
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Sep 15, 2014
I check Reliability Monitor from time to time. I was taken aback today to find Windows Mail creating a critical event and appearing as 'Stopped working' each day for the past six days. There are five listings on day one, five on day two, two on day three, one on day four, two on day five and two on day six. 'Check for a solution' provides no solution. I do have to close and reopen Windows Mail on some occasions when it is stuck at 'Connecting'. The second attempt usually results in Windows Mail receiving mail. That, however, has been a situation that I have lived with for a long time and I am unaware that it caused a critical event in the past. Now, it seems, a critical event is created each time I open Windows Mail. Please move this to 'Performance and Maintenance' if more appropriate.
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Aug 15, 2013
I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...
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Oct 22, 2013
I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.
Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.
Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Sep 15, 2014
I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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Sep 15, 2014
i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD
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Apr 26, 2014
I have had a long history of BSOD issues on this system, and have exhausted my patience in trying to fix it. I have done my own research to no avail, and have even utilized my warranty to get parts replaced. At this point in time I have a replaced motherboard and video card but the BSOD issues have actually increased in frequency.
For testing I have re-loaded Windows. Ran tests on the memory. Replaced the hard drive with an SSD. Updated drivers as best as I could based on the version of Windows and availability of drivers, and as mentioned I have even had the Motherboard and Video card replaced. The only hardware left to rule out is Power Supply and CPU.
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Sep 15, 2014
We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.
I have been working on parsing the WinDBG outputs, and finally got to:
Probably caused by : GenuineIntel
But before that, I see:
BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.
So we ran "dm log collector", the ZIP is attached.
p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.
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Nov 2, 2013
Since I upgraded to Windows 8.1 (from 8.0) I'm experiencing BSOD a while after Windows has started (about 30 seconds). I updated all my drivers by different means to be sure all is up to date.
Attached : the SF_diagnostic "grab all" file (zipped with my user name).
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Mar 8, 2014
I'm having a BSOD (attempting to switch from DPc) error message.
I've attached the minidumps.
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Jul 27, 2014
My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).
However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.
I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?
Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.
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Sep 15, 2014
trying to install a driver for my internet connetion, the installation goes just fine, but when at the end, where the drivers start installing, the PC gives me a BSOD no matter how I try regular installation, copying drivers files from a PC on which internet is working (this PC, working on Windows7). The full message is:
Driver_irql_not_less_or_equal (USBXHCI.SYS).
The specs of the other PC (notebook):
Asus X552L
Nvidia Geforce 820m
Intel core i5
4Gb RAM
2 3.0 USB ports
OS: Windows 8.1 Pro
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Jun 19, 2014
I am scratching my head, my machine is HP Z600 with windows 7 professional on it and I upgraded it with Windows 8.1, after the installation was done I've got two BSOD till now. I am not a technical savy person so I looked up online and found this place.
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Mar 20, 2014
Relatively new Acer laptop with Windows 8 keeps crashing.
Updated REV.ZIP file has some addition logs from two additional crashes today. In the process of updating Windows, and re-installing Word, which has become unresponsive.
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May 6, 2014
Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.
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May 23, 2014
I had a HDD go bad, so I set up 2 250gb Drives as a raid 1 setup. Windows 8 worked great before HDD Failure, but now after re-installing 8.1, it only runs for about 5 min before I receive DPC_WATCHDOG_VIOLATION. Dump Files are included below.
[URL] .....
Also, I have 3 monitors attached. The main Monitor displays the error, while the right monitor remains at the desktop and the left monitor shows a distorted blue screen. (Not sure if it matters..)
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