Audio :: HP Laptop - X Mark On Sound Icon
Aug 11, 2014
I have a hp pavilion dv6-6150us ,,i was on youtube and suddenly the sound stopped working ,,no sound coming out from the laptop speakers ,, my on-board sound card is IDT ,,i downloaded the correct driver fro hp site ,,but it wont install ,, showing an error that the hardware detected is not supported by IDT software,, the sound only works when i connect my laptop to a tv using a hdmi cable ,, there is an "X" mark on my sound icon ,,i tired everything from uninstall ,remove ,re-install the audio drive ,, i think the problem is that its only detect the graphic card hdmi as a playback audio device ,,and the onboard sound card is somehow disabled ,,i cant find the enable option on my bios setup !!
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Jan 9, 2014
OS: Windows 8.1 Pro
Processor: AMD FX-1400 Quad Core
RAM: 8.00 GB
Storage: 1.73 TB of 1.81 TB available
System Type: 64-bit Operating System, x64 based processor
A while ago, my PC was having some lag issues that made the computer practically unusable. I found out in msconfig that I had almost all services running. I disabled many of the services, and I made sure not disable the necessary ones (i.e, Windows Audio.) I restarted my computer and there was a red circle with a white "X" over the audio icon. I clicked on the icon. A window named "Playing Audio" opened. On the window was a bar similar to the one shown while loading/downloading something.
Above the bar said "Detecting Problems" and then "Scanning for hardware changes...". This went on for about 10 seconds. After this, the window changed. At the top in blue was "Troubleshooting has completed". Under that was "The troubleshooter made some changes to your system. Try attempting the task you were trying to do before." In the center of the window was "Problems found-Hardware changes might not have been detected".
In the search bar, I typed "Manage audio devices". When I opened it up, the window told me that there were no audio devices installed. I have checked in Device management under "sound, video and game controllers" That I have sound drivers installed (AMD High Definition Audio Device & High Definition Audio Device.) I have tried multiple times to uninstall/reinstall the drivers to no avail.
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Jul 15, 2014
I tried to play songs in windows media player but it showed some error. Then i switched to VLC just to find out that there is some problem with the sound. When I clicked on the volume icon to see if the volume levels are ok, I found the computer icon, which appears there to be like as if there is a bug sitting on the computer. I don't know much about it.
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Sep 5, 2013
I have an Acer Aspire V5 laptop.It has a celeron cpu,and is a basic small laptop. I listen to video news online,and i have not installed or uninstalled any software prior to the problem of no sound in videos since it last played back video with sound.
I have tried to play the same video on firefox and internet explorer,and there was no sound,only video. The browsers are using FlashPlayer as far as I know.And the speakers (realtech are the default speakers-found in the control panel/sound.Is there another sound setting? The sound card works as skype works.
The volume link is not available on the video played in both browsers.And the mute button is available in IE but not in Firefox,but it is not muted(as I have checked). And the volume which is accessed from the bottom right hands side of windows is at max.
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Jul 17, 2013
I have a HCL laptop with Windows 8 Pro x86 installed. Whenever I connect my headphones I don't get any sound from it. I have gone to my "Playback Devices" and selected "Show Disabled Devices" and the headphones are not listed there. What can I do to work around this problem ? I need my headphones to play sound. Should I update my audio driver? I upgraded my laptop from Windows 7 to Windows 8 with migrating all my settings. I am using VIA HD Audio Deck as my default sound driver.
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Sep 15, 2014
I bought the plantronics .Audio 335 studio headphones, but when I plugged them in, it screwed up my sound. My compute'rs sound is now playing through both the headphones AND the laptop speakers. After unplugging it and trying again a couple times, I gave up and decided to just use my old headphones.
Except for the sound still played through both the headphones and laptop speakers.
Distraught, I restarted my computer. When that didn't work, I restored my system to a point I made yesterday. Still no luck. I've been scrounging google for a few hours now, and nothing is working. I REFUSE to refresh my system and reinstall all of my programs again.
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Jul 4, 2013
I've bought an HDMI cable to connect my laptop to TV, i've gone into the control panel and checked that "show disabled devices" and "show disconnected devices" are both allowed and still i dont seem to get an option for HDMI for audio. The picture has come through fine, but nothing I do with the audio seems to work.
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May 2, 2013
I have a Toshiba Laptop c660 with windows 8 professional installed. I can`t make the jack for headphones to work. The jack is not broken because it works on Ubuntu.
I installed the driver for my soundboard. Didn`t worked. I unistalled it and i let windows chose the best option for me but still didn`t worked.
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Apr 30, 2013
My laptop produces squeaking sound whenever i play some music or video... this sound is also observed when i put the computer on a external speakers.. The hdd is recently changed.. What can be the problem..
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Aug 16, 2014
I have been having an issue recently with my Windows 8 HP laptop where it'll just stop playing videos (whether if streamed through the internet such as you tube or if played on the actual computer as a downloaded video) or the sound for said videos just won't play. The problem can usually be temporarily fixed by restarting my computer but it gets annoying to restart my computer constantly because a video is not playing or the sound is not working so I am trying to see if there is a permanent solution. Adobe flash player is up to date and the problem has been occurring before and after I updated flash player.
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Aug 15, 2014
I have a Asus N750JV. My problem is that when I want to play a movie on the Smart samsung tv with my HDMI cable the video is perfect but the sound is still playing from my laptop instead of the tv.
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Jul 12, 2014
i get no audio in any games, Youtube, Twitch, etc. I get audio on skype but thats it. I checked my device manager and it says all audio devices are working properly. I checked for driver updates and found none. I have a Dell XPS 8700.
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Jul 22, 2014
It's definitely not a hardware problem as one minute it's all working, then it suddenly stops. I've tried everything. My sound card drivers are all up to date, it also happens at the same time as youtube videos stop playing on google chrome (despite them loading), windows media player is unable to play and an error occured on youtube on firefox.
However after a few hours it finally lets me on the "configure speakers" setting and I click test and it begins to play sounds again, from then on it plays sound and loads videos.
Edit: When I click "test" it tells me "The device is being used by another application. Please close any devices that are playing audio to this device and then try again."
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Jun 12, 2014
Latest version of Windows 8 This will take a while A few months ago Windows 8 quit producing sound through my speakers - overnight. I've tried a number of things I'll list here. Volume Control - red 'x' in bottom right corner. AMD HDMI OUTPUT and HEADPHONES are checked. Troubleshooting Speakers/headphones produces "doesn't appear to be plugged in' - they are. See next sentence. Potential issues that were checked. Check audio device issue not present one or more audio services isn't running issue not present audio device is disabled issue not present I can plug the speakers into a Vista PC and hear music so I know(?) the speakers and cable are plugged in and OK. Device Manager>Sound,Video and Game Controls>AMD High Definition Audio Device = device is working properly. Using most recent driver - Rollback is disabled. I have two sets of audio inputs on the back of my PC. Tried them both (have always used the top ones). Someone suggested checking my sound card - don't know how to do that. One last thing . . . I found an MS article telling me to disable/enable the AMD. Did that but as soon as I disabled it, it disappeared.
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Jul 2, 2013
Yesterday, I bought a pair of Samson Studio GT studio monitors. which connect to my computer via USB. However, I'm only getting sound out of one monitor/speaker, that would be the right side with the power cable. I've checked the speaker wires and made sure they were hooked up correctly for polarity. There are no drivers for these speakers on SamsonTech.com. Windows sees everything correctly, as these speakers have a built in audio interface for audio production, which is what I do.
This is definitely not an issue with the speakers, because I managed to hook up my computer to the speakers'/monitors' aux RCA inputs and got sound out of BOTH speakers! What is most interesting is that headphone output from from the SPEAKERS/MONITORS functions the same in both cases. (One case with audio out the right speaker, the other case with audio out of both). However, these speakers (I'm just going to call them that from now on) have two headphone outputs. When hooked up via USB, and when listening on headphones, the phone output to the right only outputs right channel audio, and the left only outputs left channel audio. But when hooked up via the RCA inputs, both headphone outs put out as stereo.
I suspect there is something within my Windows 8 installation that's screwy. I can use these via the RCA inputs coming from my PC's sound card, but I would like to get this working via USB, as mentioned earlier, these speakers have an built in audio interface that I want to use.
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Jun 16, 2013
I've just gotten this Desktop recently with windows 8 pre-installed.
I've started to notice that sounds fades in and out with both video games and videos, such as youtube, etc. I haven't noticed it with windows media player yet but it seems to be happening very often with the game Guild Wars 2. I believe it's not related to the game, considering youtube is also affected.
I have a razer black widow keyboard that's plugged into my desktop and my headset is plugged into the keyboard, if that's relevant.
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Nov 9, 2012
I have read quite many posts so far regarding this issue in Windows 8. It Looks like they have overlooked the Sound skipping problem during playback on different programs and codecs. Whenever one uses Media Player, Spotify or any other audio programs the Sound skipps and crackles. It comes to the point when this is unlistenable any more. My System is definitely strong enough for handling Windows 8 Pro. I've been trying to use different methods like compatibility installations , playback modifications , drivers etc. but nothing works. When the system goes in high latency then the sound skipps. Do we need to wait for 64bit proper drivers for Windows 8 update or is there any other solution ?
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Oct 21, 2013
I want to stream my music and videos from my laptop to my smart tv via Wi-Fi so I can listen through my surround sound system.
I cannot seem to do it through the music and video apps in win 8.1
how to set the apps to stream to DLNA devices?
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Oct 7, 2013
When I play a video in metro ie no sound could be heard but yesterday there was (hibernation). The beginning of the problem was that I had one video opened with sound then paused it opened in new tab second video with no sound while in the first there still was.
So far i restarted the computer and reinstalled adobe flash player googled a lot and not found anything.
I was looking for a way to reinstall metro ie but that didn't work as well(no info) but even though i can uninstall it.
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Mar 21, 2013
BioStar Hi-Fi A85W Socket FM2 Motherboard - ATX, Socket FM2, AMD A85, DDR3 2400 MHz (O.C), SATA III (6Gb/s), RAID, 8-CH Audio, Gigabit LAN, USB 3.0, PCIe 2.0, CrossFireX Ready
AMD A8-Series AD560KWOHJBOX Quad-Core A8-5600K Black Edition APU - 4MB L2 Cache, 3.6GHz, Socket FM2, Radeon HD 7560D (256 Cores), Dual Graphics Ready, DirectX 11, Fan, Unlocked, Retail
Kingston HyperX Red KHX16C9B1R/4 4GB Memory Module - 1600MHz, 9-9-9, DDR3, CL9, 1.65V, Unbuffered
Toshiba HDKPC03 DT01ACA100 1TB Hard Drive - 1TB, 7200 RPM, SATA, 3.5"
Window 8 64 bit.
I recently put this computer together as a cheap media machine. Everything worked. It connected via onboard NIC to the internet, it had sound. No problems.
Then I upgraded by adding another stick of RAM. Same module 4gb. and all hell breaks loose.
I lost lost and internet. Media sound service couldn't start. Said something along the lines that found new hardward. And it wasn't communicating with my NIC card anymore.. I tried updated the drivers. No joy.
I contacted Biostar and asked for an issue. They recommend me to update drives and then reset bios setting to factory defaults. I tried that. No joy.
I then RMA's the vendor and got another mobo. Installed it and it had the same issue. No sound no internet.
Last nite I decided maybe I should just reinstall windows, but now my computer freezes on the bios screen.
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Sep 27, 2011
I have the latest Creative driver on here for Win 7 64bit, and I'm not getting any sound.
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Nov 29, 2013
I have a 60 inch smart tv samsung the sound is not as clear as i would like so i am thinking of a sound bar, but where to start i.e., the size .has it got to match the size of the tv has it got to be the same make as the tv ?
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Sep 18, 2013
How to completely uninstall SRS Premium Sound? I cant find it in add/remove programs, and when I click on the icon from the app search, nothing happens. It doesn't even appear in the control panel. But I know it's having an effect because it's exaggerating the lows of my audio - around 100hz.
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Oct 5, 2013
I have tried to record from a website with both Audacity and WavePad, but they can only record via the speakers, and of course this is not what I want - so how can I record directly??
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Jan 20, 2014
I Installed the soundcard but I get no sound the mic works but the sound seems to be conflicting with the graphics cards high definition audio.
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Feb 13, 2014
I recently got a new pair of headphones
And the sound isn't perfect
So I wanted to know if there is a equalizer to change windows sounds is it happens
The in built one isn't great
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