Sound Card Is Not Working Properly Because A Compatible Driver Is Not Available For This Version Of Windows

Jan 20, 2013

I just purchased a "refurbished" Dell Optiplex GX 620. When I turned it on everything worked fine until it rebooted after an automatic Microsoft update was installed. Now I have no sounds. According to the Device Manager "Your sound card is not working properly because a compatible driver is not available for this version of Windows." (I'm running Win7). My sound card is a SoundMAX Integrated Digital Audio. I have tried several SoundMAX drivers (found online) that said they were compatible but they don't work either.

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Here are the problem details:
Problem signature:
Problem Event Name:Blue Screen
OS Version:6.1.7601.2.1.0.256.48
Locale ID:1033

Additional information about the problem:
BCCode:3b
BCP1:00000000C0000005
BCP2:FFFFF880058F2817
BCP3:FFFFF88008965780
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:256_1

CPU Specs:
Mobo: MSI 67A-GD65
CPU: i7 Sandybridge 2600
Graphics: Asus EAH6950
Windows 7 Pro 64bit
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as stated in the subject, I am unable to hear any sound from my speakers since upgrading to the windows 7 64 bit. I followed the other post that I found on this but I still cannot hear any sound.

I have a dell inspiron 531. The hardware ids from the device manager are

HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1028020E&REV_1000
HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1028020E

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I am half tempted to get a new sound card but I am reluctant as it says my existing one is working (it just seems to have forgotten to tell the speakers!)

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