Windows 7 Not Using 4GB Of RAM - Only 1.76 Usable
Jul 31, 2012
I have 6144mb of ram on my Compaq Presario CQ62 402AU. So I have the 2GB Hp stick which came with the laptop (2GB DDR3 1066MHz) and I have a 4GB stick from G-Skill). So there should be 5.76GB usable, but I only have 1.74GB usable. This is what is it when I only had the 2GB. The Bios says there is 6144GB in there. Windows says there 6.0GB in there also.
So what I have tried:
- Running Mem Tests (HP one which came with my laptop and Memtestx86)
- Taking out the ram and putting them in there sorts again
- Taking out the ram, running a pencil eraser over the connecters and then putting them back in
- Doing testing so Only 1 is in and try that in both slots for both sticks of ram
- Swapping the ram positions
- Making sure that Max ram is not selected in Msconfig
So basic System info you may want to know (Most of my profile info is there of my computer) Windows 7 Home Premium 64-Bit SP1 Installed Memory (Ram) (This is from the basic system info page) 6.00GB (1.74GB Usable). The odd thing is that it worked fine for a while. Today I went to school with the 5.76GB and I come back home 8 hours later, the computer has only been on lock for this time and there is only 1.76GB usable.
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May 11, 2012
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May 21, 2011
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Sep 3, 2012
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Jul 16, 2009
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Dec 14, 2012
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Nov 19, 2011
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Edit: my mother board is a ASUS P7P55 lx sorry.
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Mar 7, 2012
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Mar 19, 2012
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Mar 8, 2011
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When I first installed the OS and everything Windows said I had 3.25GB ram usable or something like that which is normal but for some reason I now only have 2.92 usable and I don't know why >.< (this may have happened when SP1 was installed)
The specs are:
Intel(R) Pentium(R) CPU P6100 @ 2.00GHz
4GB DDR3 Ram
Intel HD Graphics
Mobile Intel HM55 Express Chipset
320GB 5400RPM HDD
Print screen of control panel>system: Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
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Jun 7, 2011
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Sep 19, 2009
i used Windows 7 64-bit with 4GB of My RAM, But In My Computer detect Is 4GB ( 3.25 GB usable)
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Installed memory (RAM): 4.00 GB (3.26 useable)
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Whats up with this? I Memtested the ram and it shows up as only 3255 MB in there also.
Does anyone know why?
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Dec 2, 2009
decided to install hardware with my computer on and i sliped while putting a pci card in and hit su,tin that booted off my computer. now when i got it back on i have this message in my system properties "4.00 GB installed (3.25 GB usable)" anyone know hot to fix this. im using windows 7 ultimate X64. i think i may have either hit the GPU or a capacitor?
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Dec 11, 2009
I have installed windows 7 64 bit version on new computer with a 64 bit processor Quad CPU Q8200 233 ghz , I have 4x2gb of DDR2 800 RAM 8gb in total all are same frequency but it lists only (3.19 gb usable) after the 8gb in computer properties.
why isnt windows 7 accessing all my RAM as this is why I moved to 64 bit ?
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Aug 30, 2012
I have a computer that is running Windows 7 Ultimate 32-bit. It has 6 GB of RAM installed, but it says that 3.00 GB are usable. My understanding is that Ultimate 32 bit can handle 4 GB of RAM. What do I have setup in correctly?
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Oct 2, 2009
I have 7GB of ram and right now it says 5.75GB usable, could the rest of it be taken for other programs or for startup?
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I have performance problems. Even though I have 4GB RAM installed physically, my hard disk runs like crazy. A moment ago, I encountered the system report below, which says that only 2GB of my RAM is usable.
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Dec 19, 2011
My motherboard is the ASUS Maximus III Formula, using Intel Core I5 760. And I recently did a dual boot on my system. One copy of Windows 7 Ultimate x64 on my original hard drive, and a Windows 7 Home premium x64 bit on another hard drive ( Hitachi ) and after a month or two, I had to format that ( Hitachi ) hard drive as I needed it for extra storage and now I'm getting only 2 Gb usable RAM but I installed 4Gb.
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Oct 25, 2009
I updated my XP 32 OS to windows 7 64 bit professional. Everything works fine on this upgrade. BUT when i go >start>mycmputer>right click and select properties i see 6 gigs but only 3.25 GB usable. Any way i can use the rest of those gigs. When i bought windows 7 two days ago i bought 2 stick of ram with 2 gigs each stick. so i have (2) 1 gig stick and (2) 2 gig sticks.
Like i sed my PC (Alienware was built in Dic2005) originally was made with 32 OS xp if someone can guide me on how to get my info of my mother board I will be glad to follows those steps so i can post them here and hopefully gets some help. If not I just will return the extra gigs I bought.
PS- I reinstall windows 7 from scratched but with OS 32 bit and I could see the same 6 gigs but only 3.25 gigs usable.
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