Windows 7 Explorer Continuously Crashing
Aug 7, 2011
I'm running Windows 7 home premium (SP1) on a brand new Asus U36SD. I did my usual thing of uninstalling some useless bundled software & ad-ware like games etc. and then just running windows update on the system. I noticed the problems a while after installing both Firefox and VLC, as I hadn't really had to use explorer prior to that.
So first I was afraid it was a virus, but Kaspersky's free to use virus scanner cleared that fear. The next thing I tried was ShellExView, and used it to turn off all the non-MS context menu handlers. It didn't help at all. So I tried to use the registry fix by Andre Ziegler, and it went into the registry all right, but I don't get any dumps. So that's not working out.
System restore doesn't want to function, as it claims I have anti-virus software installed, which I don't, as I've removed the free Kaspersky's software. The computer is without an optical drive, so reinstalling the system would be quite a pain, and seeing as I've not really done anything significant to it yet (I hope), I don't see how it would really help me.
Or how to get the dumps to actually show up? I'm really in a bind, since the crashing is constant and it's basically rendering the laptop useless.
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Sep 12, 2011
I have a Intel Quad Core HP elite Desktop M8190a everything is as manufactured except i upgraded the ram to 4GB.Originally running Vista .. Last week while playing a mp3 file from an external HDD a loud "ticking" occured then the computer crashed. Restarted automatically then a BSOD appeared stating something about a BAD_POOL_CALLER.
Problem Name:BlueScreen
BCCode:50
BCP1:8C100000
BCP2:00000000
BCP3:82E5A1C5
[code]....
For the last week it has kept crashing daily so i decided to do a full system format to take it back to factory settings. Seemed all was going well, until i got a message stating "bad system configuration, unable to install windows". So i decided to do a fresh clean install of windows 7 64bit (genuine) that i had purchased and had been meaning to do for months. All went well .. connected to the internet fine, activated windows 7. I then installed my printer and all seemed fine. But the second i hooked up my external HDD (which is not new, ive had it as a backup since i purchased the pc 4yrs ago) .. BSOD !!! AGAIN!!! Not sure if it was a coinsidence or not .. but now the pc will not load past the windows screen it just keeps restarting .. so i cant even see the minidump problem .. Also there is no option to use SAFE MODE .. which seems odd. Only options are "Start Windows normally" or "Lauch repair" as this is a fresh OS install attempt there is no last known good configuration .. also i did notice just before one of the crashes that windows was saying it wasnt a "Genuine Version" - but i did purchase it from a store.
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Apr 6, 2012
Everytime I attempt to click on something on my desktop or taskbar, etc it says "Windows Explorer has stopped working" but luckily I can double click and open firefox.Whenever I try to right click something or open an explorer window it says this and gives me this:
Fault Module Name: SHELL32.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb01
Exception Code: c0000005
[code]....
Note: I tried to restore my computer to an earlier time but unfortunately I don't have any restore points.
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May 28, 2011
I have been getting a lot of windows explorer crashes lately. I use C cleaner and malware bytes to keep clean. I also uses Avast for Virus scanner. I installed Hijack this but can't seem to get a log file out of it. There is a message that alerts me to change something in hosts. I can't find a a way to run a command line like previous windows versions.
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Feb 21, 2013
I am using Windows 7 Home Edition (SP1), 64-bit, on an ASUS G75V laptop. Frequently, when clicking on a file, Windows Explorer crashes. These are the details of the problem as shown by the window that opens up when Explorer crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
[Code]....
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Nov 27, 2011
A couple days ago I left for a trip with the family and did my routine shut off and unplugging of all electronics in the house (few years ago a lightning strike while I was away took out my washer and dryer). As soon as I came home and booted up my computer it was apparent something was wrong. After taking 15 minutes to load no matter what I clicked several seconds later an error message would appear saying that windows explorer had crashed leaving my desktop devoid of icons and not letting me do anything. After about 30 minutes windows explorer would reboot only to crash once anything was clicked. I attempted to run malware bytes and super antivirus but nothing would load and after waiting for a while windows explorer would crash once again. I attempted to use cntl+alt+delete to use the "new task" button to reboot windows explorer but as soon as task manager appears, windows explorer crashes. Following the next course of action I rebooted the computer in safe mode along with safe mode only to have windows explorer crash right after I clicked on anything. As a last resort I pressed the "window's repair" only to wait 15 hours and come up with nothing?
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Oct 10, 2009
I saw this many times and there is a quick fix for some. You see Windows 7 x64 actually uses System32 explorer.exe and not SysWOW64. This is a problem because there is no explorer.exe in System32 (least not for me).
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Mar 25, 2012
I recently purchased a used computer and i have had some issues. i re installed the OS Windows 7 home prem. ran hirens on the machine no errors in cpu or memory.. then when i let it run for a while browse the web or watch a movie the windows explorer will stop working and the window pops up trying to find solution after this happens it either BSOD with errors like Irql_not_less_or_equal....other error codes i have found are 0x0000001A and 0x00000024..and the most recent memory_management.. the crashes are all random its not like it happens after loading a certain program
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Oct 21, 2012
I downloaded some movies and I wanted to watch them on my tv so I went to my downloads folder to copy the movies to my videos folder, however when I tried to click on the folder Windows Explorer just crashed. I have tried changing the thumbnails and that worked to an extent as I am now able to actually get into the folder but when I click on the video files windows explorer still crashes. I tried looking online for some solutions and thought it may have been a virus so I scanned my computer with Malwarebytes and it came up with nothing.
Here is the error:
Faulting application name: Explorer.exe, version: 6.1.7600.16768, time stamp: 0x4d6878c3
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc0000005
[Code].....
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Dec 15, 2012
So here's my problem as the title says my explorer.exe keeps crashing to the point i cant even run in normal mode anymore.Safe mode works but crashs as well but less often.
-i tried reformating my laptop (clean install numerous time)
-Runned malware byte and avast
-runned scannow
-Tried formating using windows 32 and 64 bits
None of those worked.Im currently using windows 7 64bits.
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Jun 7, 2012
I have just set up 2x Medion desktops and a Asus Laptop with Windows 7 Home premium x32 and the install went good all the drivers are installed and up to date. However they are all going really slow at periods. They can be fine for hours then go slow if you leave it for a while it seems to sort its self out until what ever is causing it happens again
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Feb 19, 2012
my windows 7 explorer keeps crashing when i go into folders
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Feb 24, 2012
Nearly everytime i go to open my documents or my computer my windows explorer.exe keeps crashing repeatly. Ive tried running a virus and spyware scan and its not picking up any problems so im unsure
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Dec 14, 2012
This keep happening when I play music and game. It won't go away, even after exiting out of it. I'm not sure if it's my sound card X-Fi Titanium HD or my AMD Xfire 6950 2GBs.
Specs:
Asrock P67 Extreme 4 Gen 3 Motherboard
Corsair Vengeance 16 GB 1600MHZ Ram
XFX Radeon Double D x2 6950 2GB
Coolermaster Silent Gold Pro 800 W
Intel I7 2600k
Corsair Hydro H60
Creative Titanium Sound Blaster HD
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May 15, 2012
I upgraded from Vista to 7 back in September & other than the *random & occasional* crash of Windows Explorer, & I've been very happy with 7. Until last night.I was in the middle of (trying to) clean up & organize my video folders. Everything was going pretty smoothly until I tried to cut an .mkv & paste it to my desktop temporarily. As soon as I right-clicked on the file, Windows Explorer crashed. That was the first time it had happened in a week or so. After everything restarted, I tried again & I was able to cut & paste the mkv.
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Nov 16, 2011
Here is the error message.
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a144
Fault Module Name: ntdll.dll
[code]....
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Aug 23, 2009
For some reason every so often when I right-click on the Desktop or the Recycle Bin, Windows Explorer will crash.
It will do this three or four times and then be completely fine for the rest of the day. I thought it was down to my Creative X-Fi Xtreme Audio drivers, but now I am not so sure.
Anyway, here's the reports:
Description
Faulting Application Path: C:Windowsexplorer.exe
Problem signature
Problem Event Name: APPCRASH
[Code]....
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Jul 20, 2012
My Windows Explorer keeps crashing and restarting. When I checked the Event Log, it has apparently been doing this randomly since I had the software installed (replacing my Windows XP) 10 months ago. However, it is happening more frequently now. For the most part, the errors all refer to a 'timeout' when waiting for a response from different services. Latest error: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
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Oct 23, 2012
almost every time I open windows explorer, it crashes...
I read a post earlier that recommended opening command prompt and typing in: sfc /sannow
Did that and the results are: "Verification 94% complete. Windows Resource Protection could not perform the requested operation"
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Aug 2, 2012
Over the past couple of days, whenever I open a windows explorer window, it crashes and restarts immediately. I read another forum that told me to copy windows explorer from C:/Windows to C:/Windows/System32. Since windows explorer kept crashing, I tried to boot in safe mode, but it got stuck on the "loading files" screen. I shut it down and tried to boot Ubuntu, but it also got stuck. Now my computer won't boot at all.
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Aug 5, 2012
I am having this same problem: url...Only my files are Adobe Audition files.I followed the steps this guy used. I downloaded Altap Salamader and deleted what I thought was the offending file from the folder, used CCleaner to clear the bin and restarted. I thought I was home-free, but then I realized that it is some other file in that folder. I tried deleting all the files. No go. I tried deleting the folder. No go. I even tried just renaming the folder and it tells me I have to get permission from me. I checked my permissions. I ran as admin. I even enabled the super-admin profile and tried it there.I tried restoring a previous version of the folder and it tells me it's successful, but it remains the same corrupted version.
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Dec 10, 2012
I'm using windows 7 home premium on an asus laptop. Whenever I use windows explorer to look at files it'll crash. It starts to crash much quicker when I am copying documents. It closes itself down the restarts fine. I have done a SFC /scannow which shows that only the Chinese mandarin language pack is corrupt.
I have also wiped the hard drive before which solved the problem, it then came back so I have just wiped the hard drive again. This time it has not fixed the problem. I am thinking of upgrading to Windows 8 while it is on offer but wanted to get my laptop fixed before I upgraded it, alternately will installing Windows 8 fix the problem completely because it is a brand new OS?
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Mar 3, 2012
On Windows 7 x64Windows explorer crashes whenever I try to make a new folder or right click. I have disabled every non microsoft context menu using SellExView but that did not help. I think there is a way to get a stack trace and analyze it but I have no idea how to do that?
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Jan 31, 2013
I'm looking for some assistance. I posted a while ago regarding this issue and I thought I had managed to find the source however, the problem has re-emerged again. I had submitted another update on my previous thread but haven't received
In summary, Windows Explorer regularly crashes - when I say regularly, I mean every time i access windows explorer.
I completed a repair install and thought this fixed the issue but it hasn't.
The crash is not related to any particular folder - it can happen when accessing My Docs or Prog Files, or any other folder.
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Oct 26, 2011
I'm running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. So about a month ago I was unlucky enough to pick up a virus infection somewhere ... those fake antivirus ones that totally destroy your system . It started this whole chain of events that lasted two weeks and ended up with me running in safe mode for more than a week trying to fix the problem. I tried restoring my computer via system restore a few times and got an error every time - (which in turn 'damaged' my restore points so I no longer can use this option)
So, I figured I would reinstall windows and fix it. Sadly, whatever was on my comp as turned my CD drives (DVD and bruner) into dead weight - they won't read a thing. So I got Dlite and mounted the CD to a virtual drive and tried to install it that way, but for whatever reason it gives me an error and reboot and wont finish the install. It does however take me too the new log in screen, which gives me an error when I try to create a new log in for the new windows.
I was able to get back into the old windows install and managed to delete the new one. Anyway .. I eventually was able to get spyware docter and a few other programs to run in safe mode and I cleaned the comp of all virus's BUT when I tried to run windows normally it would barely run at all. Start up was slow, browers would either not open at all of freeze when they did, and eventually windows explorer would just crash and I would have to reset to computer.
Eventually I just gave up and ran the comp in safe mode to do the things I needed to do. two weeks ago I decided to give it another go and try and fix it and when I loaded windows normally it ran fine - absolutely no problems what so ever. Then 2 days later it started the freezing and crashing again. I would run it in safe mode and run spyware doctor (thinking I am infected again) and it would remove minor stuff like tracking cookies and such, when I would restart it would run fine for about a day and do the same thing again.
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Apr 12, 2012
Windows Explorer keeps crashing, taking Dr. Watson with it
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Jul 20, 2012
My Windows Explorer keeps crashing and restarting. When I checked the Event Log, it has apparently been doing this randomly since I had the software installed (replacing my Windows XP) 10 months ago. However, it is happening more frequently now. For the most part, the errors all refer to a 'timeout' when waiting for a response from different services. Latest error:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
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Jan 22, 2013
I'm having some major and frustrating problems with my Windows 7 Device, where explorer constantly crashes or freezes, videos arent being played smoothly but instead they are jumpy and freeze for a great deal of time before playing another few seconds. Not only that but for over a month it has been performing updates when I shut down the computer that simply do not progress, there have been times when I have left my laptop on for over 12 hours and it hasnt budged from the first update. I have ran sfc/scannow but that doesnt get passed 22%, my AVG and Windows Defender are constantly being turned off without my doing?
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Nov 1, 2011
just got myself a new laptop and windows explorer is constantly crashing/restarting when I browse or use the explorer in any way. Examples are when I browse around, click save as (which crashes also the program, a big issue for me) or even when I installed the windows SDK just now it crashed 5 times during the installation.I searched around a little, but so far no luck. I tried: - Running Safe-Mode (problem persists) - Do a cleanboot - do a virus check - copy explorer.exe from c:/windows to c:/windows/system32 - Update all drivers.- uninstall firefox OperatingSystemMS Windows7HomePremium64-bit SP1InstallationDate:28October2011,23:58CPU IntelCore i7 @2.00GHz SandyBridge32nmTechnologyRAM 16.0 GB Dual-Channel DDR3 @665MHz(9-9-9-24) Motherboard ASUSTeKComputerInc. N53SN (CPU 1) GraphicsCard
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Jun 16, 2012
I recently opened up an external hard drive of mine and attempted to open a specific file that contains video files. I don't know what type of files are contained within this folder, I just know that they are videos of some sort. My issue here is that when I click on the folder windows explorer will immediately freeze and upon clicking anywhere within the window or any other windows explorer window I receive the windows explorer is unresponsive with the usual restart, close and wait options. I have disabled thumbnails and there are no DivX related files on my computer and none found with shellexviewer. Although selecting it causes crashes, through my antivirus I am able to locate the folder and scan it though I can not open it.
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Sep 24, 2012
Windows explorer crashes with the error message "Windows Explorer has stopped working" whenever I click on any folder that has a RAW image file (.CR2) or a TIFF/PSD image file in it. It then shuts down and restarts. It only happens with these large image files, not video, audio, or pdf files.I'm running Windows 7 64-bit Home Premium. My computer did two lengthy Windows updates over the last week when I did system restarts, so maybe that has something to do with it?I spent the whole day yesterday trying different suggestions I found on the web and nothing has worked. Here's some of the things that I've tried that have been unsuccessful:
- Selected "Always show icons, never thumbnails" in "Folder options / View".- Scanned my computer with Malwarebytes. Same problem after the scan/cleanup.- Tried do a System Restore on 6 different restore points and none of them could complete the Restore successfully.- Tried to do a System Restore on the same restore points in safe mode and it still couldn't do it.- Ran SFC/ scan, still does the same thing afterwards.- Updated my video card driver.- Tried different image codec packs.- Uninstalled all image codec packs.- Some selective startup or clean boot stuff through "msconfig" that didn't help.- Plus a few other things that I can't even remember (it was a late night!) to use Photoshop and work with these images for my line of work so I'm kind of at a standstill until I get this resolved.
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