Say The Time Date/Time Field In Task Tray Doesn't Launch Menu

Apr 26, 2011

About a month after I started using it, the Say the Time clock program I bought stopped launching the management menu when I right click the date/time field in the task tray (notification area).

Therefore, I can't use or edit the program. Neither the touchpad nor the cordless mouse works.

Other than this problem, my computer works great. Every single item that's meant to be right clicked works for me.

Is there a way I can generate a log to show the software manufacturer (Provenio) that it's their problem and not mine? I am a novice user but I can follow instructions. However, I don't want to put my computer at risk if I make an entry error.

I've been using computers for 18 years and I've never had this problem until I bought this software and used it for about a month.

I just wanted a conclusive way of putting the ball back in the manufacturer's court.

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laptop specifications:

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Matte Black Casing XPS M1330

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128MB NVIDIA GeForce 8400M GS

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