Installing Games On Windows 7 Operating System

I don't play many games on my computer, but occassionally I enjoy (or used to) playing Bejeweled or specifically Jewel Quest. I purchased the latest Jewel Quest game from Best Buy and it said it was compatible with Windows 7, and in fact in installed fine. When I attempted to play the game I got a gray screen, then a white screen then a screen that resembled a flat with red, white and green strips and these three screens just kept alternating.

I couldn't stop them; I couldn't Cnt/Alt/Del out of it and I coluldn't get to the start menu to shut down. I turned the computer off manually. Upon restarting, the computer would not go past the "Windows" screen. I did this a number of times, but was never able to get it to reboot normally. I ended up having to boot in Safe Mode, uninstall the game that I had installed and do a recovery reboot to an earlier date (yesterday) in order for my computer to come back up normally.

I had this very same problem when I tried resetting the screen resolution manually to play another game that I had installed. I ended up abandoning the idea. I am guessing that the problem that I am having has to do with the 64bit Operating System as opposed to a 32bit - but if the game says it is compatible with Windows 7 would it not automatically be able to run on a 64 bit Operating System.??? I am not so much concerned with the game as I am with other software that I may want to install in my computer. if there is a patch or a Windows update that I need to install to fix this problem?