Imported Folders And Data Are Missing In Windows Live Mail
Nov 17, 2010
I've almost given up on trying to install Windows Mail (WM) on my new Windows7 laoptop. I am really having a horrible time trying to recover/import my WM data from Vista, into Windows Live Mail (WLM). First, when I run the Import function on WLM, I can see my 20K+ emails all being imported, however, these don't seem to be displayed anywhere. What am I missing? I am most concerned with the folders and sub-folders I created in WM, because WLM has a completely different format that separates each email account. So I can't exactly understand how the emails in the folders will be distributed.
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Sep 12, 2010
I have imported my Outlook Express email messages Folders into new laptop and I have imported those Message Folders into Windows LiveMail. All good. But all my Message folders are sitting in Windows live Mail in a seperate folder called Imported Folder/Local Folder at the bottom. How do I move all the imported Folders so they are in my INBOX - instead of being a seperate folder at bottom of screen. I would like it to look as close as it can be to Outlook Express that I am used to.
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Jul 24, 2012
I've reinstalled windows many times in the past and have always used the 'import/export' option for my email folders and accounts, and it's worked flawlessly everytime. Until now.
Accounts were imported correctly, and Live Mail is sending and receiving email since the reinstall, but all my saved email is not showing up in any of the folders. It looks like it loads them from my saved files (the box pops up showing them being transferred) but after it finishes the folders are empty.
I even just now tried to copy/paste them into one of the mail folders manually (had to google to find the pathway to them in explorer) and still they don't show up.
I don't have a clue as to what is going on with this.
Followup: I just noticed some 'imported folder' at the bottom left side and all my files are in there, which is fine I suppose, but why didn't they go into the current folders?
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Jan 6, 2010
I imported messages etc from the WindowsMail folder of my old Vista PC.
They were all imported to LiveMail, and if I do a search for a particular word, they come up.
But - I cannot find them anywhere in WindowsLiveMail. I've searched and seached.
They are not in 'Imported Folders' - or any other folder. All folders are empty.
Any ideas on how I can fix this?
Is there any way I can click on a message that comes up in Search, and find where it is?
I did try to install Windows Mail in 7, but was unsuccessful. I wonder if this is the cause of the problems. Has anyone done this succesfullly?
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Apr 12, 2011
Just got a new laptop and am getting to know Windows 7! I have used outlook express for years and was bummed to find out it no longer existed. I found windows live mail 2011 on my laptop and have imported my csv address book. My problem is creating groups. I am not using hotmail. I use gmail.
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Jan 26, 2012
Anyways I use YAHOO MAIL PLUS.. And I have all of my email stored under the YAHOO ACCOUNT TITLE .. But Ive noticed it doesnt BACK UP all of the emails... When importing its just a blank folders.....what's going on? I do NOT see a space that says STORAGE... So where does the folders Truly belong?
Also is there a limit of how much mail WLM can hold? I thunderbird ( which I hate ) only has folder sizes up to 2 gigs..
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Jan 11, 2012
I have Windows Live Mail on Windows 7.I can open it and receive emails with no problem but I cannot reply, forward or compose a new email.The screen remains on the opened email.However, when I close the application, I get new screens popping up with whatever command I used whilst in the programme.I have also tried using the control keys (with N or R) to get it to work but that doesn't happen either.
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Jun 3, 2011
On my employers computer last night his storage folders began to randomly delete themselves from his windows live mail every time he shut to program down. Over the course of shutting down and reopening the program 4-5 times a total of nearly 60GB's of email was deleted from his Windows Live mail. I used a data recover program to scan the hard drive and recover the deleted items. The inbox and sent folder remains untouched and and new folders created at the same root level as sent and inbox appear to be unaffected as well. Some of the recovered email is corrupted and is just gibberish and random text strings and symbols. Have no idea what it causing this and not sure if a reinstall of the Live mail client would correct this issue. The system is a Windows 7 32-bit, IE 9.0, all adobe items up to date, java up to date, mcafee antivirus, and windows fully up to date prior to this starting last night.
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Jun 20, 2011
I keep losing most of my folders in windows live mail - sometimes they return but the management of them is a complete mystery e.g what purpose do the arrow heads on the left of the screen perform
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Jul 11, 2011
I have been using my laptop for over 1 year and I have not changed anything recently.
My problem is that when I go into my email program all the folders are empty. This has happened twice within the last 2 weeks. They were not empty when I closed the program. They were no where near full. My server is BTinternet. I do not leave messages on the server. I am using windows live mail. I also use Mailwasher, but have done so since I started the account.
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Aug 25, 2011
I've done well setting up a new computer with Windows 7 and Windows Live Mail and transferring everything from my Windows XP computer with Windows Live Mail.I run a small business and desperately want to keep everything in my Storage Folder with many client sub-folders on my XP computer.I have read and read and read for 2 days how to export/import these messages but nothing is workingI can easily find the file with all my folders in it on the XP but there is nothing within the folders.The messages do exist as they are still there on the Windows Live Mail screen. When I export and try to import on Windows 7 it says the file is empty which of course it is.
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Sep 3, 2011
This seems to be hard going. I understand it may be possible to do this if I uninstall/reinstall the program but that seems like overkill.Also I imagine if I go into the programs folders on the C-drive I should be able to pick them outut why can't I seem to do this easily from within the program?
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Jan 8, 2012
Would very much like to have folders like in Outlook Express. I would like to hit the "To:" button and select a folder and pick and choose recipients and then tap another folder and select from it. I need to have my contacts segregated in to groupings like above.As is when I drag and drop into a "catagory" and hit the "To:" button I get everybody in that category.
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Nov 15, 2012
A friend of mine has a problem with his Windows Live Mail client. He's running Win 7 HP 64 bit with the Windows Live Mail client and a Hotmail ID. His problem is that he sometimes sees emails mysteriously multiplying emails in his folders - this includes his deleted mail folder!
We have tried asking questions in the official Microsoft Mail forums but have received no response. What I would like to do is to delete his Mail.MSMessageStore database in both the Windows Live Mail folder and the Backup folder. I believe doing this will cause Windows Live Mail to recreate the Mail.MSMessageStore database. However I would like to be sure, before I do this, that he will continue to have access to all his (offline) Storage Folders, as well as his normal mail folders, after doing this. Does anyone know whether deleting the MSMessageStore database will cause any data loss or is it a totally harmless step?
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May 31, 2011
[MS Windows 7 Home; Windows Live Mail 2011; Firefox]I created quite a few folders in my Windows Live Mail 2011, at the left side column, and have tried many different ways to alphabetize them without success.Additionally, when I open a new folder it doesn't get automatically alphabetized either.
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Apr 12, 2012
How do I alphabetize my contacts?How do I add categories to my contact list?
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May 3, 2012
I had some problems with my laptop and had to re-install my OS. I made a image backup of my HD with Acers's backup manager only to find it doesn't restore my data at all. (According to Acer this has become a common problem with the backup manager). I also made a copy of my HD luckily.
After spending some time on Google I discovered that the contacts, send emails and received emails were stored as an .eml file. I thought all was well and started searching through the copied data and found nothing. On top of that I discovered that the directory sections where the supposed files are stored, is not the same on the newly installed OS as it is on the copied data. For example:The copied data I searched in was under Users>username)>AppData>Local>Windows Live (or first) Microsoft>Windows Live but the new OS directory doesn't look the same.The windows Live 2011 I used before backing up was part of an update in the beginning of 2011 from MS and the one installed now I found on another site and then windows updated the rest. My OS must be the same as it's from a hidden partition on my Acer .
I have seen some XML files and don't know if this is a similar data file for WML.
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Aug 15, 2010
Before uninstalling the operating system all data files were backed up into a separate directory on C. After the o.s. was reloaded I downloaded Windows Live Mail and started to use it. I want to recover the backed up storage folders and the contacts folder and instal them into the new Live Mail. Since I am using the most recent installation, is this creating a problem that will not allow the backed up folders etc. to write into the new folders.
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Mar 1, 2010
I am trying to create a message rule in Windows Live Mail Desktop. For example, I want a rule to automatically place any email from Pay Pal, to a folder I created named Pay Pal. But when I chose the option "specified folder", only the Outbox shows up as a list of folder options to move this to.
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Mar 7, 2011
My "sent mail" folder keeps disappearing?
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May 24, 2011
Lately i am having problems with windows live mail. It only seems to happen on facebook emails. it comes up on a popup error saying ad2h264dec.dll missing from you computer.
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Nov 12, 2011
I have been using Windows Live Mail for about a month. I am still trying to set it up so that I can have all of my messages at the top left, and not within each email account.
I have set up Quick Views which covers most, but not deletes. Noting the Storage Folders at the bottom, I "moved up" these folders (along with the Out Box) so that they are under the Quick Views, above all of the email accounts I have. However, whenever I restart the program, they are back at the bottom.
Additionally, whenever I delete an incoming message, or send out a message, it goes into the appropriate email account, rather than were I would prefer, into the storage folders for these items, where they would all be together when I am searching for a prior incoming or sent email.
1st Question: How can I keep the storage folders at the top on restart? 2nd Question: How can I have deletions and sent messages, automatically placed into the appropriate Storage Folders, rather than into the individual email accounts?
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Oct 13, 2012
I recently replaced my Hard drive. I had been backing up using Win 7 Back-up. After replacing my hard drive due to failure I have had issue restoring. I first tried to restore with the image after a while it gave me a failure error. So I the reinstalled windows with the original disks that I created when computer was purchased. I reinstalled most of my programs and was able to restore data with the backup. Most of my data was restored but I am missing some information. One is my contacts in Windows live mail. Where in the back up data might my contacts be and where they go. I am also sometimes having issues with windows recognizing the data on my usb hard drive. The backup data and windows backup image are there but when I run restore, advanced recovery methods, it does not find the data on the drive. It states that no back up data could be found The drive is showing.
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Dec 1, 2011
My PC runs on Windows 7 OS. I've installed the Windows Live Essentials but MSN Messenger and Live Mail programs are missing from the Start Menu though the installer stated that these 2 programs are already installed on my pc. I browsed to the Programs folder but can't locate any folders on MSN Messenger either. There is a folder for Live Mail though. However, I can't find any .exe file inside that folder which I can use to create a shortcut to my desktop. Had reinstalled the latest Live Essentials package umpteen times but problem remain unsolved.
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Sep 15, 2011
I screwed up today. While meaning to delete files from AppDataLocalTemp, I accidentally deleted (many) from AppData. [Sidebar: Is there any way to configure the file explorer such that deleting from the folder view is disabled?] After a brief panic, I downloaded (from another machine) the utility Recuva64 and restored the missing files to a separate drive, after which I copied them back to where they belong.
But, there was a problem - I could not copy files from the recovered folder Credentials to LocalAppDataCredentials. Even stranger, I did not have permission to view the security credentials of LocalAppDataCredentials. I tried booting to safe mode to fix this, but both folders were gone - the recovered one as well as LocalAppDataCredentials.
So, my system is up and running, but the folder LocalAppDataCredentials is missing. I tried using Recuva64 again, but it did not find the folder. I also looked in an older backup of my profile, but again, I did not see the folder. The folder does, whoever, exist on my notebook (but whose to say if the information is consistent).
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Dec 20, 2011
I opened up my Live Mail today and my contacts are all missing.It says you have 0 contacts.When I redid my computer lately I was pleasantly surprised that even with my computer completely restored to it's original state, when I reinstalled Windows Live Mail all of my contacts appeared on their own.Anyone know how I can get them back, Windows Live Mail has been acting strange lately asking my to sign in to my Windows Live Account etc, which it doesn't normally do.
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Jul 9, 2011
I exported my Vista Windows Mail folders and messages and imported them into WLM's Imported folders as Shawn's How To ..post instructs.
How do I copy them to WLM's regular folders For Email?
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May 9, 2012
Accidentally I formatted my laptops drive and lost all imported data. I need any software which work for it.
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Sep 1, 2010
I have imported my Outlook Express files into Live Mail (from an XP machine to a laptop running windows 7) using the import function in Live Mail. When I look in the Storage Folders there are no files to view. In the Quick Views I am able to read and see unread emails from Outlook Express but not emails that I have read on my XP machine.To do the import I copied the files from the XP machine to a USB stick and then on the laptop browsed to find the files on the stick. The folder containing the OE files in not read only.
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Feb 7, 2011
I have not been able to get any email on my [url]..addresses. My verizon mail works and some of my hotmail accounts work. Also, I can't seem to get onto most microsoft sites.
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Jun 23, 2011
I have installed Win 7 and Win Live Mail.I have my old OS (Vista) on a secondary Hard Drive and have managed to import all the messages from the old drive.Now I want to obtain my list of contacts but cannot see how. I have trawled through this question via the search box search and the nearest answer is to export them first. Unfortunately I did not do that.
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