HP Deskjet 870Cxi Won't Print In Windows 7 32bit

Jan 23, 2012

I migrated my HP Deskjet 870Cxi from a WinXp laptop to a new Win7 32bit laptop. I use a parallel to USB printer connector cable. The printer works fine under WinXP.Now the printer will not print under Win7. All jobs are held pending. I can confirm under Windows Devices and Printers that 870c printer driver is recognized. I tried to print a page from Notepad, a test page and text alignment page.HP website says that Win7 has all the drivers and it will load them. I confirm that Win7 does load drivers for 870c but NOT 870Cxi.I checked Windows 7 hardware compatibility at Microsoft.com where it lists a couple of hundred Deskjets that are compatible including 870c, but it does not even list 870Cxi. The nearest comparable listed model is 890Cxi. But again the drivers for 890Cxi is already loaded on Win7 32bit. But Win7 chooses 870c.

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