Error Messages: The Printer Is OfflineTech Support Guy System Info Utility Version 1?

May 4, 2011

Tech Support Guy System Info Utility version 1.0.0.1

OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Athlon(tm) II P320 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 2810 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series , 256 Mb
Hard Drives: C: Total - 227761 MB, Free - 166604 MB;
Motherboard: TOSHIBA, Portable PC, Base Board Version, None
Antivirus: AntiVir Desktop, Updated: Yes, On-Demand Scanner: Disabled

OS: Windows 7
Browsers: Internet Explorer 9 & Firefox 4.0

I am having printing problems.I get the following error messages: (1) The Printer is offline (2) The printer is in Error state.one or the other pops up for 3 working days.

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Tech Support Guy System Info Utility version 1.0.0.2
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[code]...

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