Compaq Presario CQ61-420US Not Booting/blank Screen?
Mar 30, 2011
I have a Compaq Presario CQ61-420US Laptop, it will be a year old at the end of April 2011. It has Windows 7 Home Premium 64-bit OS. Never had a problem with it till now. I am planning on doing a memory upgrade (currently has 3.0 GB DDR2 PC6400 in 2 slots (1gb + 2gb), ordered a 2.0 GB chip to bring it up to 4.0 GB total memory)Anyway I wanted to make sure I could do the swap myself so I unplugged the power cord, took out the battery, unscrewed the panel on the bottom of the laptop case, found the memory chips, took out both chips very carefully, undoing the tabs holding the chips in, took them out, inspected them, put them back in the way I took them out, making sure the tabs on the chips were lined up, maing sure the contacts were making contact. Put everything back together, ordered the new 2GB memory chip.
Today I went to power up the laptop, battery in and power cord plugged in and everything lit up like normal except the screen never came on, the power button stayed lit, the network status light stayed on, the power indicator was lit, two white lights were flashing at the same time every 5 seconds though, which is abnormal, one at the top right of the keyboard which I believe is the Num-lock light and one on the far left of the keyboard which I believe is the Caps-Lock light. And thats it, nothing ever happens it never turns on (blank screen) even after 20 min's. SO I held the power button down till it powered off. Unplugged the cord, took out the battery, held the power button down for 30 seconds, put the battery back in and tried powering up again, still the same thing.
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Jan 31, 2011
I'm using my tv right now with it, it works fine hooked up to a TV. I've tried everything I know of. When the laptop first starts up, It flashes the red compaq screen, then goes black. Flashes the user login screen, then goes black 2 sec later. When I do the fn+f4, the screen flashes back on, everything looks cool, then 5 seconds later it goes black again. It's not just the light, it goes completely off. (Just on the laptop, external monitor works) I've tried restoring back to factory settings, recovery, and I'm not getting anywhere! I've even tried that black screen fix by Prevx. Oh and I also tried turning the laptop off, holding the power button, etc. It has windows 7. CQ61 I think is the model.
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Aug 22, 2011
I could not get my laptop to start today. I took out the battery to rest it. I can get it to turn on with the battery out when I plug it in but I am stuck on a red screen that has the compaq logo. In the bottom left it says Press the ESC key for Startup Menu. Nothing happens when I press ESC, I am just stuck on this screen.
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Sep 15, 2012
I am using windows 7 ultimate on my samsung laptop. today I tried to install ubuntu in dual boot mode with my windows 7. I installed ubuntu 12.04 on e drive( mounted as ext 4) and 1.5 gb of swap partition..the installation went smooth but when I restart I get a blank screen with crusor blinking?
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Jan 6, 2010
I recently purchased Windows 7 and was trying to boot from the disc to do a clean installation, but every time I do this a blank Windows 7 screen appears with a mouse pointer. There are no options or anywhere to click. It just stays on the Windows 7 screen.
I've tried multiple discs (32bit, 64bit and even my friend's copy)
Has anyone had a similar problem? Does anyone know how to fix this?
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Mar 19, 2012
have Windows 7 Home edition on a HP dv4 series laptop. Couple of days back I was browsing through a website suddenly the the windows was shutdown. I assumed it was some virus workWhen I try to restart windows it is taking me upto the HP boot options then I get a blank screen with a cursor at the top left corner.The following did not work,1) Booting via the recovery disk2) Booting via recovery hard disk3) I created a USB boot with Ubuntu and even the USB is not getting detected
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Jan 1, 2012
OS : Win 7 Ultimate SP 1
Problem :I can not log on windows with power button.So, for the detail :
1. When i turn on my PC (use power button)
2. It's on then go to dual boot menu then I press enter on windows 7
3. Then, the normal boot appear (windows logo with "starting windows" text)
4. After that, the screen goes blank, just black screen without cursor
my vga and ram is ok, I already use the latest driver for my vga card I can start my win xp normally (my dual boot is win 7 and win xp) I can start my win 7 with safe mode and low resolution I also can start my win 7 normally after I force restart my PC with reset button?
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Jan 1, 2012
OS : Win 7 Ultimate SP 1
Problem :I can not log on windows with power button.So, for the detail :
1. When i turn on my PC (use power button)
2. It's on then go to dual boot menu then I press enter on windows 7
3. Then, the normal boot appear (windows logo with "starting windows" text)
4. After that, the screen goes blank, just black screen without cursor my vga and ram is ok, I already use the latest driver for my vga card I can start my win xp normally (my dual boot is win 7 and win xp)I can start my win 7 with safe mode and low resolution I also can start my win 7 normally after I force restart my PC with reset button?
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Dec 20, 2011
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Hi. I just updraded from Windows XP to Window 7. Everyone thing works good except my sound. The sound icon in the lower right corned is xed out, and says that no audio ouput device is installed. When I click that to detect for problems it says:
Hardware changes might not have been detected.
I have a Compaq Presario V5000 (ET826UA#ABA)
System type: X86-based PC
Processor: AMD Turion(tm) 64 Mobile Technology
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Feb 11, 2010
I just upgraded my Compaq Presario SR1403wm from (Windows Xp Home edition) to (Windows 7 pro 32 bit). Everything went well except im now missing Network adapters/Ethernet and am unable to connect to the internet.
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I have a cq56-219wm. The LED code leads me to believe that the cpu has died. However, I have already replaced it with a new one and still am getting the same code with no boot up. I have tried the power reset by holding the power button for one minute and still nothing. The fans are functional as well. My question is, what would the next step be for this laptop repair and will it be worth it on a 2 year old machine?
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Jun 14, 2012
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Jun 19, 2009
Here's what I have:
Compaq Presario V5210US
Windows 7 Build 7100 (64-bit)
In hardware tabs, there's an error code 28 next to the audio adapter.
Hardware ID's for Sound Card:
PCIVEN_1002&DEV_4370&SUBSYS_30AE103C&REV_02
PCIVEN_1002&DEV_4370&SUBSYS_30AE103C
PCIVEN_1002&DEV_4370&CC_040100
PCIVEN_1002&DEV_4370&CC_0401
Any assistance would be greatly appreciated.
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