Categories Being Lost In Outlook 2010 When Locking/unlocking Laptop

Sep 2, 2011

We are using Exchange 2010 with Outlook 2010 clients. There is one user that is having issues with categories. If she assigns categories to emails, and locks/unlocks her machine, the categories are no longer assigned to her emails.

We have tried:

-new machine- she needed a laptop anyway.
-deleted AD account and re created
-deleted and re created mailbox

I've tried installing Office 2010 SP1, updating BIOS and all drivers..

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