Can't Access Internet Couldn't Find Solution On Own

Aug 23, 2012

We have 2 computers mine works fine, but my brothers is not able to connect to the internet with any program even though his wireless activity shows excellent.I have scanned with avast and malwarebytes, nothing is found.I have tried pinging google.com and it worksThe only thing that shows up when troubleshooting is "Remote device or resource wont allow access to connection"

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I called her and asked and it seems my sisters so called boyfriends fancies himself a "computer expert" and last time they were having problems decided to just reinstall windows which I assume some how lost the connection to the recovery partition.

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First things first, these are my computer specs[CODE]

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i recieved my new lenovo z570 ideapad yesterday...i'll just put some of the spec down incase you want to know.

proccessor: intel i5 (second gen)
graphics: nvidia geforce
os: windows 7 64bit
yadayadayada...

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[code]...

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