BSOD - Igdkmd64.sys

Dec 1, 2009

I have been experiencing some sorts of BSOD frequently since I bought my HP Probook 4510s laptop. One of the keywords on BSOD screen I remember is igdkmd64.sys. I think this has to do with my Intel GMA4500HD video drivers but I have already downloaded and installed the latest drivers from HP website.

I once installed Windows 7 32 bit but now I am on 64 bit version. However, the BSOD appears on both versions. I have zipped my crash damp files. Hope I will be lucky enough to have someone here fix my problem.

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Install BSOD With Igdkmd64.sys

Nov 24, 2009

So recently I attempted the jump from 32-bit to 64-bit in the form of Windows Vista 32 to Windows 7 64. My processor has 64-bit architecture (It's a Q9400), so I assumed if I did a clean install of windows 7 and formatted Windows Vista off of my hard drive completely, that I would not have an issue. When (I think) i'm almost done with the installation, and when windows is "starting up", the BSOD comes up with the error:



Technical information:

*** STOP: 0x00000050 (0xFFFFF88103878FE6, 0x0000000000000000, 0xFFFFF880049A51DB, 0xFFFFF880049A50000000000005)"

[Could have misplaced a zero..]

Anyways, if anyone could me know what my problem might be.


Intel DG43NB desktop motherboard

4GB DDR2 @ 800mhz

Intel Core 2 Quad Q9400 processor

If any further information is needed let me know but I do not have the exact model names for the hard drives that I am using.

PS: ANY information will probably be helpful please I cannot find anything about this error really. Thank you for your time!

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[BSOD] BSOD Recently Started All Required Files Attached?

Dec 5, 2011

I am writing this right now because after the last BSOD it said "Windows can not start" and I had to restore to when it was previously working. So up until that point this is what I did.Since working with computers almost my entire life I know most BSOD are due to either bad memory, drivers, or bios. I started there and updated my nvidea drivers but it happened again. I moved to the motherboard bios.I did find a newer one on there and using ASUS tool I flashed the BIOS. Same thing still happened. Next I ran memtestx86 for 8 hours and it returned no errors.At this point I just decided to look for newest drivers for everything. One thing that happened consistently was that my wireless USB adapter from Cisco had to be unplugged and plugged back in for it to work. I went there first, reinstalled the drivers but still the same thing. I thought maybe it was my hard drive. I downloaded Seagates Utility tool and ran all the tests and they all passed fine. I ran defrag just for good measure along with windows version of the mem test and that passed as well. I still continued to get the BSOD and I have to tell you I'm irritated and also stumped.

Next I moved onto software. I have been using AVG free for years but I know virus programs do some crazy stuff and I got rid of that. Turned on windows defender. I decided that since the wireless adapter didn't work after these crashes maybe lets just go to a direct wired connection. I disconnected the cisco wireless adapter and I'm just using a direct connect right to my router.These come at random times.. nothing I do can trigger it. It can stay on for days and not crash and then there are times it can be up for 10 min and crash.Some of you might notice that in the CPU-Z screenshots I had to take the screenshot with the error underneath. Every time I chose either of the two slots it crashed the program.I have not done anything internally besides add some neon to my computer which does not connect to the board at all.I have seen IRQL blue screen once so I even went as far to go into the power settings for windows and make sure the usb and everything never went into any kind of "standby" mode.

I believe this is still under warranty and I would like to go in with good information if I need to challenge and get new hardware if that's what it is.On a side note I have not touched the memory physically. I know some suggestions were to reseed the memory and chip but In my opinion something that has been working for months that never moves off my desk and is never basically touched besides the power button shouldn't mean something just came loose after 4 months of owning it.Again that's just my opinion. I have removed AVG, Ad-Aware, Some webcam motion detector software (which was a joke) and the only thing that was really installed was Skyrim.

1 x Case CoolerMaster HAF 932 Full Tower Gaming Case - Black 1 x Case Lighting Liquid Neon Thunder Pattern Light - Red 0 x iBUYPOWER Labs - Noise Reduction None 0 x iBUYPOWER Labs - Internal Expansion None 1 x Processor Intel� Core� i7-2600K Processor (4x 3.40GHz/8MB L3 Cache) 0 x iBUYPOWER PowerDrive None 1 x Processor Cooling Asetek 550LC Liquid CPU Cooling System (Intel) - ARC Dual Silent High Perfornamce Fan Upgrade (Push-Pull Airflow) 1 x Memory 8 GB [4 GB X2] DDR3-1600 Memory Module - Corsair or Major Brand 1 x Video Card NVIDIA GeForce GTX 580 - 1.5GB - Single Card 1 x Video Card Brand === High Performance === EVGA Brand Video Card Powered by NVIDIA 1 x Free Stuff [Free Game Voucher] - Dungeon Siege 3 - Free with Purchase of NVIDIA GeForce GTX 550 or above 1 x Free Stuff [Free Game Download] - Just Cause 2 - Free with Purchase of NVIDIA Video Card 1 x Motherboard [SLI] ASUS P8Z68-V -- 3x PCI-E 2.0 x16, On-Board Bluetooth, Lucid Virtu Technology 0 x Intel Smart Response Technology None 1 x Power Supply 1000 Watt -- CoolerMaster RSA00-AMBAJ3-US 1 x Primary Hard Drive 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Single Drive 0 x Data Hard Drive None 1 x Optical Drive [12X Blu-Ray] LG BLU-RAY Reader, DVD�R/�RW Burner Combo Drive - Black 0 x 2nd Optical Drive None 0 x Flash Media Reader / Writer None 1 x Meter Display NZXT Sentry LX Aluminum Fan Control, Clock, and Temperature Display 0 x USB Expansion None 1 x Sound Card 3D Premium Surround Sound Onboard 1 x Network Card Onboard LAN Network (Gb or 10/100) 1 x Operating System Microsoft Windows 7 Home Premium + Office Starter 2010 (Includes basic versions of Word and Excel) - 64-Bit 1 x Keyboard Thermaltake eSPORTS CHALLENGER PRO Gaming Keyboard 1 x Mouse Thermaltake eSPORTS BLACK Professional Gaming Mouse 1 x Monitor 27" LCD 1920x1080 -- Sceptre X270W-1080P 0 x 2nd Monitor None 0 x Speaker System None 1 x Headset Thermaltake SHOCK Spin Gaming Headset - w/ Ergonomic Shaped Velvet Ear Cushions, Neodymium Magnet Speakers, In-Line Volume Controller & Independent Microphone Box 1 x Video Camera Connectland 1.3MP USB Interface WebCam 1 x Advanced Build Options iBUYPOWER Specialized Advanced Packaging System - Protect your investment during transportation! 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Achieve exceptional airflow in your chassis 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Basic Pro Wiring 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Advanced - Power Package (Individually Sleeved 24-pin ATX, 8-pin CPU, and SATA Drive Power Cabling) 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Advanced - Video Package (Individually Sleeved 8-pin and 6-pin PCI-E VGA Power Cabling) 0 x Case Engraving Service None 1 x Warranty Standard Warranty Service - Standard 3-Year Limited Warranty + Lifetime Technical Support 1 x Rush Service Rush Service Fee (not shipping fee) - No Rush Service, Estimate Ship Out in 5~10 Business Days

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This started happening last night while i was playing Borderlands 2, it has happened at idle, playing just about any game in my library, during downloads and just browsing the web. I changed all of my accessible drivers, and it continued to happen, so i moved all of my personal files onto my external HDD. I re installed windows on my SSD (did not reformat) and reformatted my HDD. I re installed my drivers, re-enabled SLI and it ran fine for about an hour, just downloading WoW, and then happened again twice.

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Dec 2, 2011

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System specs:

Windows 7 Professional x64 full retail version
+/- 8 months old system, OS age is the same

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Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7600.


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Jan 13, 2013

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Jun 20, 2012

When I connect to a VPN, after a period of time I will get BSOD.

I have attached files as described.

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Jul 12, 2012

I had an BSOD when I stopped a call on skype then tried to make another call. If some could look at the file for me and tell me what it was.

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Nov 8, 2011

I try to troubleshoot my computers myself but I'm having a real time problem. I've had 2 bluescreens in 3 days, after two weeks of smooth running following building this new computer of mine. (specs in profile) First crash happened whilst moving files around on my hard disk, after disabling a mouse driver for my Razer Copperhead. The second happened on shut-down.

I gave it a full check with CHKDSK with all options enabled, 5-pass. It checked out clean. My RAID software shows that my array is in perfect health. There haven�t been any other instances of file corruption or read/write errors. All my games function fine. I've scanned my computer with Kaspersky KIS, Spybot S&D, Malwarebytes and Windows Defender, all clean.

The only things I've done recently were installing Malwarebytes and drivers for my Razer mouse, both which I've removed and tested before posting this. I was in the process of running some additional stress-tests like Prime95 when this all started happening, though every test on my memory, processor and video card have come up clean.

In my new place I have had slight issues with static discharge, though I generally touch my metal desk to discharge it. My equipment is separated by a sheet of tempered glass, yet somehow, twice my mouse has shut off when I discharged. I don't know if this is just from a touchy mouse or if somehow the discharges have gotten to the USB port and the guts inside. God I hope I haven�t destroyed my computer... (After multi-metering my ESD wrist-strap, I found out that there was no connection. I used that thing to build the computer, geez...)

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May 8, 2012

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Feb 4, 2009

Well I have been using Windows 7 build 7000 x64 for about 2 1/2 weeks, and so far I am liking what I see. Yesterday I saw it give a BSOD for the first time due to tdx.sys. I have been reading here and there and see people blaming this on AV software and network drivers.

Ok so I see most people do not have problems with avast so I have counted that out for the most part, but I do see people talking about netwoek drivers and that updating the Broadcom drivers should fix this. I am wondering if installing the Broadcom drivers will help anything im my case, although I do not think they will do anything since I do not use any Broadcom devices.

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I`m running Windows 7 Build 7022 with no issues. i`ve upgrade to last Build (7048) and after updating graphic card driver with microsoft update i`ve get a BSOD 0x5c. I`ve try to do a new installation with the same issue. i`ve try vista drivers and always i get the same BSOD.

my card is X600 from Ati running on acer notebook (aspire 1690wlmi with 2Gb of ram, and 160Gb HD, Centrino mobile 1,6Ghz).

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Win 7 64-bit BSOD

Dec 14, 2009

I've been having random BSOD's since upgrading to Win 7 64-bit (never had a single BSOD while using XP Pro for over a year).

I've had pretty much every BSOD error message I've ever heard of in the last two months, quota manger, cache manager, bad pool caller, system thread, irq less than equal to, changes to system files, the list goes on...

The BSOD's can happen as often as two in a row, or as little as once every week, the reason for them (according to the minidump analysis) ranges from MSN and Firefox to svhost.exe and other windows services.

I've scanned my HDD with MHDD and found no slow/bad sectors, I've posted on the Corsair forums, tested all my ram (1 stick at a time in different slots) with Memtest and had no errors.
I've run stress tests with Everest for a few hours and had no crashes, I've also updated all my drivers (using Driver Genius).

MSINFO32 and Device Manager don't show any problem devices or drivers and my PSU (850Watt) is solid.
The only thing I haven't changed is my OC'ing (but this was stable under XP - 5 hours of stress testing with Prime95).

Short of a total re-image/wipe any ideas? If you like i can upload my dump files. PC Spec below.

Any help is appreciated, cheers.

Intel Core 2 Quad Q6600 G0 Stepping (2.4GHz 1066MHz) @3.2GHz
ASUS P5K-E/WIFI-AP AiLifestyle Series
2 x Corsair 2GB Kit (2x1GB) DDR2 800MHz/PC2-6400 XMS2 Memory Non-ECC Unbuffered CL4(4-4-4-12) E.P.P. Heat Spreader
Creative SoundBlaster X-Fi Xtreme Gamer Soundcard
NEC Optiarc AD-7170S-0S 18x DVD±RW/DL/RAM Serial ATA
Antec TruePower Quattro 850W Modular PSU 80PLUS Energy Efficiency
Seagate ST3500630AS 500GB Hard Drive SATAII 16MB Cache 7200RPM
Powercolour ATI HD 4870 1GB

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Dec 8, 2009

I've been having BSOD's on Windows 7 since I installed, but its only under certain conditions.

It's only ever happened when playing a video file while playing a game, in this case Fallout 3, and a video in both Media player classic and Windows media player. (Both produce the CDD.DDL BSOD)

I've recently had to come down to just 1 stick of ram, due to blue screens about page files (non paged area I think, and win2k.sys) which solved them, but now this has started.

I've run memtest overnight, 12 or 14 passes and it came up clean. Latest ATi drivers, latest sound drivers, latest BIOS. I'm literally out of ideas now..

Something to note is pure video watching, and pure game playing, and overnight downloading do not trigger this, however I have had an instance where switching tabs on Google Chrome while watching a video on has also caused this BSOD.

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Sep 20, 2011

im using window 7 ultimate 2gb ram and amd 3.0ghz i got this BSOD daily when i lost connection or my computer doesnt detect internet connection

caused by driver: ndis.sys
caused by address: ndis.sys+68bad
file description: NDIS 6.20 driver
i already update all my drivers
and my windows update is automatic

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