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BSOD - Igdkmd64.sys

I have been experiencing some sorts of BSOD frequently since I bought my HP Probook 4510s laptop. One of the keywords on BSOD screen I remember is igdkmd64.sys. I think this has to do with my Intel GMA4500HD video drivers but I have already downloaded and installed the latest drivers from HP website.

I once installed Windows 7 32 bit but now I am on 64 bit version. However, the BSOD appears on both versions. I have zipped my crash damp files. Hope I will be lucky enough to have someone here fix my problem.

View 2 Replies (Posted: Dec 1, 2009)

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Install BSOD With Igdkmd64.sys
So recently I attempted the jump from 32-bit to 64-bit in the form of Windows Vista 32 to Windows 7 64. My processor has 64-bit architecture (It's a Q9400), so I assumed if I did a clean install of windows 7 and formatted Windows Vista off of my hard drive completely, that I would not have an issue. When (I think) i'm almost done with the installation, and when windows is "starting up", the BSOD comes up with the error:



Technical information:

*** STOP: 0x00000050 (0xFFFFF88103878FE6, 0x0000000000000000, 0xFFFFF880049A51DB, 0xFFFFF880049A50000000000005)"

[Could have misplaced a zero..]

Anyways, if anyone could me know what my problem might be.


Intel DG43NB desktop motherboard

4GB DDR2 @ 800mhz

Intel Core 2 Quad Q9400 processor

If any further information is needed let me know but I do not have the exact model names for the hard drives that I am using.

PS: ANY information will probably be helpful please I cannot find anything about this error really. Thank you for your time!

Posted: Nov 24, 2009

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Dump File : 071512-31465-01.dmp
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Technical information

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I'm using Mobile Intel 915GM Express Chipset Family with the latest driver ( Dell hasn't made any updates for firmware for my DVD player either (Sony DVD+-RW DW-Q58A ATA Device).

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