BSOD Before Login Screen
Nov 28, 2012
I put the laptop into safemode and checked for viruses malware and trojans, also tried a system restore but that didnt seem to do anything and found nothing suspicious. also did the sfc /scannow no errors reported, I read that you could get into the Task manager and stop the explore.exe and add a new one and start it again. This however i cannot try as i cant get past the windows logo screen.
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Sep 3, 2012
I had a BSOD two days ago coming out of standby and ever since the system locks up after reaching the desktop whilst trying to log in. Logging into safe mode works perfectly fine and also logging into the Ubuntu partion has no problems. I have run malware bytes and hard disk diagnostics and found no problems.
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Jun 11, 2010
I bought my daughter a laptop. I dont have a windows 7 disc as windows 7 came already installed. However yesterday when she turned laptop off to have her tea and when she went back to use it. We noticed that after the windows logo had appeared the screen stayed black we could move the mouse but that was about it. I put the laptop into safe mode and checked for viruses malware and trojans, also tried a system restore but that didn't seem to do anything and found nothing suspicious.
Also did the sfc /scannow no errors reported. I read that you could get into the Task manager and stop the explore.exe and add a new one and start it again. This however I cannot try as I cant get past the windows logo screen.. So in a nut shell here's what ive tried and failed at doing..
1- Startup repair
2- System restore
3- (Via Safemode) checking for viruses, malware, trojans.
4- (Vie Safemode) updated to latest Graphic Driver
5- Tried this >> Windows 7 Black Screen Of Death Fix << did its job but after reboot went back to black screen
6- Removed battery and pressed power button for 30 - 60 seconds (to no avail)
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Dec 12, 2011
My computer is running on a Windows 7 Home Premium OS, it's about two years old, Lenovo brand. I won the computer a while back, and do not have a Windows 7 Op.disk. The problem is, a while back I got this virus called Wolfram Antivirus software, and tried to do everything I could to remove it. It was a pain. The thing is, I think I might have accidentally deleted something in RegEdit, and now my computer (on the ultra rare occasion that it gets to and past the login screen) will tell me that it has encountered a critical error, and will restart in 1 minute.When it does reboot, what will happen, is it will get to the picture of the swirling Windows symbol, but then reboot before making it to login screen. Then it will ask me to do a system repair or start up normally, because it shut down unusually
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Apr 12, 2012
I'm using Windows 7 Pro. I have remove the login pw in my user account now I do not need to do the login and able to use the computer right away. But I found I am using the computer as a user not administrator. How can I skip the login screen and go straight into desktop as administrator.
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Nov 26, 2011
I have an RDP Server on a windows 7 ultimate 32 bit and i would like to be able to use another system login screen to connect to this server. As in when i turn of display last local users, so that if i was to enter XXX into the username and XXX into the password and it will connect Although i wouldnt mind being able to set up roaming profiles between these systems either.
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Mar 28, 2012
As of about 3 days ago my Dell Inspiron N7010 (Windows 7 Home Prem 64bit) fails to boot up. It gets to the initial Windows screen before the login screen and freezes, then sends me into Startup Repair. [code] I've tried running the diagnostics and get no error codes. I've tried restore points, memory diagnostics.. pretty much everything except factory image, with no success. I have a lot of government programs installed on this laptop, so.
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Dec 15, 2011
i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay powered on with the AC adapter plugged in. One more thing. The LED lights over the buttons. None of the are flashing, besides one, on the far left. And i cant find out anywhere what this LED light stands for.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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Mar 27, 2012
Okay so lately I've noticed that my PC isn't displaying the BIOS splash screen anymore and skips straight to the Windows login screen.It didn't really bother me until today when I wanted to boot into Ubuntu and I couldn't select which OS I wanted to use.I'm pretty sure the problem isn't the BIOS itself since I unplugged all the peripherals except the speakers, removed all the RAM and the BIOS did beep repeatedly. And given enough time, I can boot into windows (and only windows ).Apparently people have had this problem before and all the solutions I've read such as "Press 'del' to go into your BIOS!" really doesn't help since I can't see anything in my BIOS menu.The only solution that made sense to me was that my CMOS battery could be dying. I haven't changed my rig since I built it in 2009. The only significant event that happened recently might be that Windows updated itself.
-PC doesn't display BIOS splash screen
-Can't see messages displayed by system
-When windows does bootup, everything runs just fine
-Haven't changed rig for ~3 years
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Dec 31, 2010
Everything shows up fine until the welcome screen after that it normally used to fade to the desktop but now it goes blank. The screen in Black with only the mouse pointer. Its not hung, i can move the mouse pointer. Then after a minute or so it advances to the desktop. Everything on the desktop loads up in less than 5s. The PC runs fine, it is really fast as there are only a few programs, but only boots slow. My total boot time is about 3-5 min. I think it should be like in a minute or so.I have not tweaked much with the system but have installed a few programs like MS office, Nero, Acrobat and Photoshop. These are the only heavy programs in the PC right now. The only games on the PC are AC1 and AC2. I have uninstalled my graphic driver and reinstalled. I already minimized the programs in the msconfig>startup to the minimum. I have run ccleaner, spybot s&d, Antimalware and i also have a trial copy of Kaspersky AV (upgrading later to 1-year license). there are no peripherals attached during boot except the USB keyboard and mouse. A printer is attached too but is most of the time turned off.
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Mar 18, 2012
While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far: These all give me the black screen of death with movable cursor:boot in safe mode boot in safe mode with networking boot in safe mode with command prompt last known good configuration I did an initial system startup repair which went through and said it repaired it, rebooted, but no change. I did a pre-boot diagnostic test - nothing memory test - nothing tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!) tried restoring from restore point on external disk - seemed okay, then failed. chkdsk - found some stuff, fixed it, no change. tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Windows 7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow.
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Nov 16, 2009
i recently just installed a clean install of windows 7(instead of a upgrade from my vista.i got the free upgrade),now everything works fine expect when after the windows 7 splash occurs there is about a 10 second delay were the screen is just black with a cursor.
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Nov 6, 2012
I'm running Windows 7 Home Premium.As I brought my computer out of sleep mode the computer had crashed with the screen showing vertical, multicolored lines that vaguely resembled gray.I had to hard restart my computer and after the splash screen, the login screen with all the users never appears, nor does my cursor.Nothing is on my screen except a faint glow indicating that it's active.
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Oct 4, 2012
I got a bad virus on my computer about a week ago. I decided to use my windows 7 installation disc to reformat my disk drives and reinstall windows 7. The installation goes smoothly and I am able to login to windows. But after I install drivers and updates, then restart the computer, I get the "starting windows" screen with the swirling logo. I can hear the chimes that sound when I get to the login screen, but the screen is black. I can make the cursor appear by moving the mouse, but I cant do anything else. I never created a system restore disc, so I dont have that to help me.I have done some tinkering and will tell you what did not work so far.First, like I said, I used the windows 7 install disc to reformat my disk drives. Then, I reinstalled windows. I installed the updates for my graphics card and motherboard. When I restarted, I got the black screen. I restarted the computer and used F8 to do a system repair. This detects no problems. I tried to use the "startup repair" on the windows installation disc. This does not recognize a problem. I have tried it several times. Same result. Next, I tried to use the repair options on the windows install disc. I went to command prompt and typed in: bootrec.exe /fixmbr, bootrec.exe /fixboot, and bootrec.exe /RebuildBcd. (An interesing note: When I used the RebuildBcd command, it said that it detected 0 windows installations.) After the first time I did that, I tried the startup repair and got my first and only error message: "Startup repair cannot repair this computer automaticaly". I checked the details and it said "Problem event name: StartupRepairOffline". If you need the rest of the details, I can provide them. But I tried the repair again, and there was apparently no problem. Yet, still got the black screen.I then reformatted again, deleted both drives, and made new ones. I tried to install windows again, and I can get to my desktop.(One thing I noticed is that before I install updates, the computer is saying that my monitor is a "Generic PnP monitor on standard VGA graphics adapter". I dont know much about computers so this may be normal before installing the graphics card updates.)This time, I was connected to the internet and tried to install the system updates first. After all 120+ updates installed, I restarted and got the black screen again.I decided to use the install disc again to reformat, delete, and recreate the hard drives. This time I tried to install windows on the second hard drive (Disk 1) Again, the install went smoothly. I started installing the graphics card and motherboard drivers, but this time it told me that my disk drive D needed to be formatted before use. I reformatted it (this took MUCH longer than the format option on the install disc), installed the drivers, and restarted. I still cant get into the login screen. Finally, I used the install disc to reformat, delete, and recreate the disk drives. This time I installed windows on the first hard drive (drive 0) again and got to the desktop. Now I tried to install the motherboard drivers first, then restart. I did this and was able to restart and get back to the desktop. Next, I installed the graphics card dirvers, and then restarted. Black screen again.
Here are my computer specs:
Windows 7 64bit OEM
EVGA P55 FTW motherboard
EVGA GTX570 graphics card
Intel i5-760 processor
Intel patriot 8gb ram
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Feb 15, 2012
Everytime I start the computer in the normal way I get a bsod about 1-2 seconds after the desktop appears (after I log in) and the system crashes. When I then start the computer in the safe mode it does not instantly give me another bsod, but even in the safe mode I have gotten a bsod. I actually downloaded the exe file from the posting guide and while running that for the first time it actually crashed in safe mode again.
I'm running Windows 7 Home Premium 64bit.Its the original OS.It is not an OEM version I think.. I did not order this computer, it was done for me. I'm pretty sure its retail, but at the moment I can not ask this to the person who ordered the computer for me.The computer is tomorrow 1 week old. (yes I managed to crash it in a week)The OS was installed 7-8 days ago, I'm not sure of that but its more then 7 days and less then 14 days for sure. Can ask if its important, but again not at this moment?When trying to do the system health report as stated in the guide (perfmon /report), it gives me a viewer stating that the system cannot find the path.
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Jun 22, 2012
I don't have the zip attachment but I couldn't run System Help Report as I can't even access Start menu So recently my mother told me she couldn't use her PC anymore so I checked and she gets the so called Black Screen of Death upon log in. It doesn't even work on safe mode. I tried restoring to the last known good configuration and it worked after trying the different restore points, but only temporarily as the next time she logged in the black screen welcomed her once again - it's like that everytime. Now the restore points have changed and none of them work anymore. When I log in a reminder from Norton pops up on the screen (her anti-virus has expired) and when I click the button for online support the default browser, Google Chrome, opens up and I'm able to surf the Internet just fine. Also, maybe it's not related but I noticed that the volume adjustment keys on the keyboard have stopped working. When I press the Windows key, Start menu doesn't show either. If someone could tell me how I can proceed onto Step 3 (running System Health Report via Start when I can't access it)
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Jul 14, 2012
Computer details:
Dell Studio XPS 8000
Windows 7 64 Home Premium
8GB Ram
I7 870 @ 2.93Ghz
Nvidia GTX 560
Corsair 600w PSU
1TB HD
I've just recently started getting BSODs just after signing into windows and then at random after restarts. Sometimes after a BSOD my monitor says it cannot detect a HDMI signal even though the computer is on and the wire is plugged in. After I switch the computer off and on the display shows as normal. Sometiimes after a BSOD and I restart the computer windows doesn't load at all and just remains on a black screen with no HDD activity.The BSOD also tends to come when I start Lord of the Rings online. I had this problem before (about 8 months ago) and I replaced the graphics card, power supply, full reinstall of windows and it went away.I've run memtest64, windows mem test, chkdsk, and the buit in Dell diagnostics and they all showed nothing.I thought it could be my ASUS graphics card as I read other peope had had problems with its driver, so I removed that and it made no difference.I have run a fully updated Malwarebytes and McAfee Security Centre and they show nothing.
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Dec 9, 2011
I have installed Windows 7 x64 ultimate several times, and I still get BSD in sporadic manner just before the windows login password I tried to follow all ur instruction to provide you with the data but I failed completely to make the "perfmon" work. As I have this famous error of the report generate tool is not being able to start I tried all the tricks with user defined ones and disbaling services, still no success.Though I provided the xml files generated by the perfmon tool anyhow, I guess it has the right information but in different format? Trials I did:
1- Just after Win installation I didn't get any BSD
2- After installing all drivers and SP1, the BSD started
here is the other info needed:
Dell Inspiron N5110
Win 7 x64 bit Ultimate
Retail version
Brand new laptop
Fresh installation of win 7
Note: in one of the BSD I got a specific file mentioned , athrx.sys but other BSD didn't have file specified?
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May 15, 2012
About 75% (3 out of 4 ave.) of attempts to start / boot results in BSOD right after I enter password to login into my account. The error codes are different sometimes but only one I could catch = "Bad Pool Error". I have added no new hardware. Have tried all I could find for a solution without results. Including Pre-boot sys access 4118, sys file check, full scan for virus several times. all the usual.
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Mar 27, 2012
I have a windows 7 Advent quantum q200 laptop. Every time I log in I get the BSOD, so just wandering how I can factory restore my laptop, because 1, it's incredibly slow and 2, I don't mind losing personal files.
Additional info:
I can log on in safe mode
I cannot system restore because I do not have a previous restore point.
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Sep 18, 2011
Having trouble determining the source of my random bsod's. I'm not a computer genius by any standard, but I'm smart enough to have remedied most problems until now.
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Jul 8, 2009
Ok so I was on Windows 7 7231 x86
So I upgraded to Windows 7 7264 x86
And when It was done I turnd it on and there was no login screen
Just a black screen and my mouse
Im think that If I wait for the next build I can upgrade to that and it will be all good what do u guys think.
I dual booted it with XP so I can go on the XP Admin account and get all my stuff back so thats not a problem.
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Jul 14, 2009
after booting, I get a black screen. There is no way for me to login. I tried to login Safe Mode but after I cannot enter the password as the keys in the keyboard are not working and then it restarted to Normal OS and same problem happens.
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Feb 1, 2012
My 2 year old HP DV3610ae Laptop keeps giving me a BSOD. It's a Core2Duo T6400 2.0 Ghz with 4Gb DDR2 Ram. Usually its a IRQL_NOT_LESS_OR_EQUAL, but I have seen other errors and some times it just restarts without BSOD and no memorydump is then generated. It is usually just after login, but lately the BSOD is coming within the first half hour. I have done a clean install with Windows 7 Enterprise and the problem is still there.
I have done memtest and prime95 for several hours with no problem in fail safe mode. Also no problem with chkdsk. Fail safe mode never crashes, only normal login. Have removed DVD drive. Still BSOD. There is no new hardware installed. Have had "gcswf32.dll stopped working" fault in safemode and normal mode when running chrome browser. Only windows defender and firewall is installed.
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Feb 3, 2011
When I boot up my computer, it displays the animated windows7 logo as normal, but where it would normally display the login screen all I get is a blank screen with the mouse cursor. I've tried all keyboard shortcuts and random clicks to no avail - it stays on that screen for hours with occasional HDD activity.I've tried booting in safe mode only to encounter exactly the same problem, and have no previous restore points (which I know is a big mistake).Due to it not starting in safe mode either, I tried to replace the winlogon.exe file from another Windows 7 instillation to no avail - I still get the same problem.I am able to boot into linux (off my removable HDD) and windows XP (from my secondary internal HDD), so I am led to believe it is a corrupted file or dodgy setting within Windows 7 rather than a hardware fault.
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Aug 14, 2012
Running Windows 7 Ultimate N x86 on a Dell Inspiron 6400I used MSConfig to set the computer to boot into Safe Mode - Minimal Services. I did nothing else. That's the only thing I did.Now when it gets to the login screen, nothing shows up. Just the cursor, the Ease of Access button, and the Shutdown button. No choosing users, no entering passwords, nothing. Which means I cannot log into any accounts. All I can do is shut it down or restart the computer.I'd also turned off system restore a while back because of an infection there, but forgot to turn it back on and so I have no way to roll the computer back.I tried hitting F8 and telling it to boot normally, but it continued through Safe Mode, so no luck there.
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Oct 24, 2012
I'm having this weird problem. Randomly my login screen looks like this.imgur.com/0X5AHThere's no way to get past that point. It doesn't seem to be loading anything, just sitting there.I have tried Safe Mode, Startup Repair, sfc /scannow, and nothing seems to work.
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Jul 15, 2011
Currently, my computer will start up normally, and will, after the logo boot, end up at the login screen, except all I see is a black screen with the "Windows 7 Home Premium" at the bottom, and the red button on the bottom right, as well as the accessibility tools on the left side towards the bottom. I also have a working cursor. I dont see a user selection or anywhere to click anything except for the mention icons. I dont know what happened, but prior to this issue, I ran a Disk Check on startup as prompted. When I returned to the computer after the disk check completed, this issue occurred.
I have tried CTRL + ALT + Delete, but to no avail. I have also tried safe mode, but the same problem occurs, and all of the startup options I tried in the boot menu don't work either (Last known good configuration, Low resolution, safe mode, etc etc.). I tried checking for memory errors, and running chkdsk (Disk Check command) with the proper parameters (C: Drive, /r) in the command prompt with Startup Repair, both have no solution. Also, I don't have system restore turned on, so there are no available restore points.
Toshiba Qosmio X505-Q887
500GB HDD
4GB RAM
1GB Video Memory
Windows 7 Home Premium 64bit (x64)
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Aug 25, 2012
I'm getting a black screen when I login to my account nothings there not even the start bar or task bar it happened when I installed this theme it has an explorer file sadly I forgot to make a backup also even on safe mode there isn't a task bar and I've tried starting it via task manager but doesn't work
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