Optical Drive Doesn't Work
Dec 28, 2008
This seems to be common—the optical drive doesn't work. I'd like to detail more symptoms, though, that might help form a real fix for those whom the solution at The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista wouldn't work, as it didn't for me (Upperfilter and Lowerfilter values don't exist in my registry).
Upon a clean installation of Vista, the optical drive works fine. After installing the whole slew of current updates, it stops working. I didn't figure this was a thread for the Windows Updates forum, though. When putting in a disc, the drive goes to work (illuminated busy light and the sound of the drive spinning) for a bit, then turns off and on continuously, freezing the computer until the disc is ejected. A disc left in the drive upon start-up will work correctly. Once I open the drive, however, that's when it no longer works, whether I load the same or different disc. So my question is, is there a way to fix this? Other solutions, like uninstalling the drive in the device manager and rebooting, haven't worked for me.
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Jan 17, 2009
Installing vista x64 took 3 days (unbelievable really!) - and clearly had problems reading / extracting the files from the DVD drive. Vista works completely fine now (normal speed, no bugs-of-significance, with one major exception: The optical drive does not work correctly) The drive is recognised correctly in device manager, there are no reported errors and the drive appears correctly in explorer.
Insert a disc, and the drive sounds like it is struggling to spin up correctly. Explorer takes about 2 minutes to read the volume in. Succeeds, gives the volume name and launches autoplay with the appropriate options (video for a DVD, slideshow for a cd of photos etc. . . ) Try to open to browse the disc, or run a file and the application hangs (e.g. try to browse with explorer, and explorer hangs; try to play a DVD and media player / centre hangs etc.). Killing the programme with task-manager usually works - eventually. The drive has the most recent firmware.
The real kicker is that I've tried two drives in the same machine, with the same error. I've tried the same drives in another (XP Pro) machine, and they work fine. I've even tried installing XP-Pro on the problem machine, and under XP-Pro, the drives work fine. The only thing I can think of is that is there is some kind of compatability issue between the motherboard and Vista x64 - which would affect the optical drive. That said, I have 2x Samsung Spinpoint SATA II drives installed on two other ports, and they work like lightning.
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Feb 28, 2010
First disclaimer... I'me really a network novice. I've used XXCOPY and Robocopy to successfully back up entire volumes to an eSATA connected drive, but when I try to do the same to a newly acquired NAS drive, it doesn't work right. Instead of copying "only" the files that are new (or changed since the last backup), Robocopy copies every file over again. And XXCOPY (free version) won't copy at all to the NAS drive. I downloaded the 60day trial of XXCOPY home, and it does work right, (except it recopies lots of zipped files) but XXCOPY home costs $40. Here's a typical command (from a batch file) for each: Robocopy E: \DLINKVolume_1E-BACKUP /MIR /R:1 /W:1 and xxcopy e: \dlinkvolume_1e-backup /clone/ff I also found RichCopy, which I tried, and find it also copies files that are already in place on the NAS drive. Could it be that I have a problem with the way I've set up the NAS? I'm probably overlooking something basic,
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Sep 26, 2009
I have a Simpletech 250GB external hard drive that wont show up on my laptop. It works on my Dell. I am getting this error message when looking at Device Manager. Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47) Anyone else have this problem?
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May 15, 2010
I was cleaning my computer and accidently uninstalled my realtek audio drive. I immediately re downloaded and installed it but now my sound doesnt work. My sound icon isnt X'd out or anything, I'm just not getting sound. I'm sorry if I'm not providing enough information, ummm... lets see if I can give more info... I think it might have something to do with the fact that I'm using an HD TV screen and my sound comes through that... but I dontknow how to fix it.
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Aug 11, 2008
I am experiencing some interesting problems with an optical drive on a Lenovo T61p laptop running Vista Business x86 SP1. The problem is that the DVD drive will not auto play and while it recognizes that a disc is in the drive and the files on the disc, it does not recognize any executables even though they are there.
I am shying away from it being a hardware issue due to the fact that I have swapped the drive out with a known working drive and it does the same thing. And the oddest thing about it is that when a disc is in the drive a little apple pops up in the lower left hand corner of the DVD icon in My Computer:
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Jun 24, 2008
I had a fried computer that had an optical drive I wtd to take out and put into my new computer running Vista. The drive has IDE connections on the back (its about 5 yrs old or so). I had bought an IDE to SATA drive adaptor in order to hookup the drive to my computer. I put the card on the back of the drive and hooked up one cable out of the back of the drive to an empty power cable...and the other cable out of the back of the drive to the SATA3 slot on the motherboard (the only one not used).
I went to re-boot the computer but during the boot process, it hangs. Do I have to do anything to the master/slave thing on the back of the drive or do anything in BIOS before the drive works? I am a bit new to this but I had thought I did things correctly. I just figured that I would slap the drive in..the computer would recognize it..install drivers..and be good to go.
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Oct 2, 2008
I have only two optical drives in my system ever since the beginning, but some how there is an additional icon shows up with letter assigned in "computer". Can't get rid of. It doesn't show up in Disk Manager nor Device Manager as shown below.
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Mar 26, 2008
When I click on my empty optical drive within windows explorer, the tray opens automatically. I would like to stop this behaviour.
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Mar 23, 2008
When I click on my empty optical drive within windows explorer, the tray opens automatically. I would like to stop this behaviour.
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Apr 21, 2009
I have had Windows Vista 64 for 2 Months now and of that period of time it worked soundly for about 2 Weeks. I am NOT an irresponsible User, I don't just delete Data, I know a little something about computing, I don't visit or download from dubious sites etc.
1) Without any reason software suddently doesn't work.
a) I installed a Antivirussoftware - after 3 Weeks it suddently didn't work any more (Kaspersky) I couldn't reinstall it.
b) I installed a new Antivirussoftware - after 5 days it didn't work anymore.
c) 4 days later I started to get errormessages "Windows Defender doesn't work any more" - "Windows Hostprocess doesn't work anymore"
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Jun 2, 2009
I have just put a new ide dvd-rewriter into my computer and my computer doesn't recognize the new dvd drive or an existing cd drive. I cant see them in 'My Computer' or the 'device manager'. I don't no if this has anything to do with it but at the same time I also installed a new TV tuner into the computer and now I cant run the CD to fully install it.
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Mar 23, 2008
I just bought a Hp 8300 with the Windows media center running Vista. If I try and watch the TV, it will pause and need to restart the computer to use the computer. It just locks up. Hp Tech support had me install new drivers, then they had me do the reinstall to original settings.. It worked until I tried to record, then it locked up again and the TV doesn't work again. It will lock up after watching the TV about 15 seconds. I returned the computer and got another one, it does the same thing, Tech support told me I had a bad tuner (on 2 computers?) they sent me a new tuner, that didn't work. Then they said I needed to reinstall the factory settings from the disk, they sent that to me and that did not fix the problem. The computer did not come with a new monitor and I am using a Sony flatscreen, its about 4 years old. Is that my problem? I'm going to take the computer to the store and let them see if they can make it work with a new monitor.
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Sep 20, 2009
My CD/DVD drive won't read any discs i put in it.
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Aug 1, 2009
My laptop use internet explorer 8. Recently, IE8 haven't saved images file in Internet Temporary folder, it saved only cookies, password. So I cannot access offline wed pages in History tab.
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Apr 21, 2008
My taskbar doesn't seem to work.
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May 3, 2008
Vista search doesn't seem to work at all on my computer. Indexing Options (from the Control Panel) says that 34,894 items are indexed and Indexing Options lists Microsoft Office Outlook, Offline Files, and Start Menu and Users in the Included Locations and the Exclude column shows "Default" Opposite Users in the Included locations. If I go to Advanced in Indexing Options and check various common file types like .doc and .xls they are marked (the box is checked) for index file names and contents. if I go to a folder that has a bunch of .xls file and type in the search box the start of a file name that I can plainly see in the list of files in that folder, the full list of files in that folder collapses to a list of one extraneous file that isn't at all what I'm looking for. I have just re-built
the index and still have the sam problem. Needless to say search for file content doesn't work either - since I can't even search for file names.
if I click on Start > Control Panel -- click on Programs -- under Programs and features -- click on. Turn Windows features on or off" -- the box next to ???Indexing Service??? is unchecked. That doesn't make sense to me because the Indexing Options has indexed things.
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Jun 25, 2008
I just did a clean install on my dell with vista home premium (32). Everything works fine except no music CDs, DVDs, or software CDs will autoplay. I've changed the settings in CP to different selections and it still doesn't work.
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Aug 29, 2009
i have problem here... my USB 2.0 built in doesn't work on my vista ultimate... but it works on my XP sp2 and we tried it to my cousins vista it works also... but on mine it doesnt work.
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Apr 16, 2008
What is one supposed to do about running a terminal program in Vista since it doesn't seem to be in Home Premium anywhere? No HyperTerminal that I can
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Mar 23, 2008
I have made multiple attempts to associate my transfered XP *.doc files to winword but it doesn't work. I have tried both from the Vista file window and start program 'deafault program' settings window. The result is either...
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Dec 28, 2007
COD 4 doesn't work after install. Some people have complained about this but no solution has been presented. How do you get it past the program stops working screen?
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Mar 23, 2008
Suddenly Vista Fax software doesn't work. I keep getting an error message (Microsoft Windows Fax and Scan Has Stopped Working) and then it shuts down without any chance to look at Tools. The only changes that have been made that I know of is a bunch of MS Security updates that had been failing for some unkown reason. I had to update them manually one at a time.
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Jun 17, 2009
1. WinRAR.
2. OriginPro 8
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Aug 6, 2008
I have onboard sound with an asus m2n sli deluxe mobo. I am dual-booting xp and vista and my speakers work on my xp partition. I have them set as the default device and when I test them they work but when I try to listen to music or any audio it doesn't work.
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Mar 23, 2008
I have two user accounts and no passwords for either one of them work. I have tried every possible password and still it doesn't work. I have tried reinstalling Vista but it appears that the CD-ROM is not working because it doesn't read any of the cd's that I put in. If I try to log on as administrator it says that the account has been disabled.
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Jul 25, 2008
So before installing Java 64 bit (uninstalled) then 32 bit (works with Limewire), uTorrent doesn't work anymore. As soon as I start it, it now KILLS my inet connection and I need to reboot each time to have it working again. I tried run as admin, enable/disable upnp, set forwarding, limit incoming connections... I would ask for a new/ more compatible BT client but I already in the middle of downloading gigs worth of stuff with uTorrent.
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Aug 5, 2009
I love the little freeware program DotColor and never had any problem with it in XP. Now in Vista Business 64 bit SP2, it runs incredibly slowly, to the point where it isn't really useable anymore. Does anyone else use DotColor, and have they found a way to get it to run in Vista? Or is there another freeware equivalent that will tell you the RGB/CMYK/Hex value of any pixel on the screen?
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Feb 6, 2009
I am running Vista Business, and was successfully using Windows FAX and SCAN. The F&S software is presently in an awkward and unusable state. The F&S software will not allow me to configure a FAX Account. I have uninstalled and reinstalled my modem (Zoom 3025C, Conexant chip set). Vista has the modem configured on COM3, and the modem is visible from CONTROL PANEL>PHONE AND MODEM as well as the device manager.F&S has no accounts configured. When I attempt to add an account, it reports "No modems configured". I uninstalled the modem driver and the modem software. I tried the same steps using another Agere 56k fax modem, but obtained the same results. Can anyone recommend a troubleshooting process, for either fixing this, or for resetting the F&S modem database? Is there a way to uninstall and reinstall F&S?
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Apr 28, 2008
I connected the s-video cable to watch a movie on my tv and it doesn't work, i read the support given by microsoft that i should turn my computer off and everything i did it and it stil doesn't work.
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Apr 13, 2009
I've installed a patch/hack to run DreamScene (Vista Ultimate Extra to set videos as background) on Home Premium. It works, but I don't really like it and it messes up my "customize-window" (sorry, I don't know the correct word (I'm German)). Anyway, after deleting Dreamscene.dll.mui and moving Dreamscene.dll to the desktop, the "customize-window" is normal again, but I can't delete Dreamscene.dll with "take ownership". I've even disabled UAC, but it still doesn't work.
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