Norman AV: How Clean Uninstall ?
Oct 2, 2008
I have been using Norman internet security software for just over a year. Last week, I decided to purchase the AVG internet security software (2-year license) at a retail shop to replace Norman, which had just expired in its 1-year license. I tried to uninstall Norman before installing AVG from "Control Panel->Unstall a program" and it stated the status as "Successful". However the Norman sub-folder is still in the "Program File" folder. So I deleted the Norman sub-folder manually.
Now, when I tried to install AVG, it detected that my laptop is still installed with Norman AV and recommended that I uninstall it before proceeding with the installation. I went to check Microsoft Internet Security Center and found that it still states that the alert for Norman malware is still active. How can I do a clean uninstall from Microsoft Security Center before I go ahead with installing the AVG software? I am totally frustrated with this and my laptop is currently not being protected.
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Apr 3, 2010
is it save to clean all the files that are checked. i will gain 2.57 gb. let me know please. i will post the picture on my next post. here is what is checked
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May 5, 2008
can you tell me a way to uninstall Call of Duty other than through putting in the disk and pressing UNINSTALL or in the 'All Programs'? Because it just won't uninstall there: I press install and the window simply closes and nothing else. I am asking this because I have found some patches on the Activision website (now I can get on it again) and I wan't to reinstall it...
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Nov 20, 2008
I have Vista Home Premium 32 bit.
I was having problems installing a program (Berlitz German Premier) where the install would just disappear halfway thru the process. A program would not appear under my programs list but when I went to Uninstall an icon for uninstall of the Berlitz software appears for each time I tried to install it. However I get the following error messages (see attached document with screen captures) when I tried to delete it the traditional way.
When I use Windows Install Clean Up utility, the program is nowhere to be found on the list; thus I can't use that program.
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May 27, 2008
Somehow the 'uninstall' button disappeared for most programs on my Vista Home Premium box when I used Control Pannel -> Programs -> Uninstall a Program. A few programs still have 'uninstall' button available - those have 'installed on' showing. The rest (80+% of all)don't have 'installed on' values showing and don't have 'uninstall' button.
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May 9, 2008
I purchased a new PC and would now like to give my old PC. It had been upgraded from XP to Vista. I did a clean install with Vista and deleted the windows.old folder which was taking up space but the computer isn't as fast as it would be if I had formatted the drive before the install.
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May 27, 2009
Those of us who installed SP1 may remember that there was a cleanup tool (vsp1cln.exe)There is now a tool for sp2 called compcln.exe See: SP2 Disk Cleanup Tool. Once this tool has been run, SP2 cant be removed
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Nov 9, 2008
What application can I use to clean the registry. The one I had before doesn't work with 64 bit
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Mar 23, 2008
Clean install & SP1. If I do a clean install of Vista home premium will SP1 be the only Vista update that is downloaded and installed? I am wondering if all of the old updates are still hanging around somewhere that is listed in the installed history. Are there old files that could be removed after SP1 installation?
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Sep 4, 2008
I see that my Vista computer has a cleanup program? How often should I do the clean up of my computer? I see that some people have installed CCleaner program on their computer. Is it good to get another cleanup program to scan your computer?
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Apr 4, 2009
How can I do a clean format on my internal laptop hdd cos the hdd is corrupted.
I tried to reinstall XP but the system scan error.
So I am thinking of doing a clean reformat on the hdd, then boot up my XP installation cd to do a clean installation.
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Sep 6, 2008
I downloaded the extended disk clean up shortcut, right clicked, ran as administrator, had all checked except for setup log files as strongly suggested, clicked ok, it said it was calculating the space I would regain by cleaning, it went straight to cleaning without showing the amounts in each checked section, and finished. I ran the utility to see about the error bug in reporting the size of the amounts as discribed and wanted to see if I had this bug to worry about. Why didnt the disk cleaning utility show me the amounts found in the locations and ask me if I wanted to go ahead and delete all the files? anyone?
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Mar 23, 2008
I apologize if this issue has been dealt with already but I can???t seem to find a solution. I have built a pc with AMDx2 4200, 2gb 800mhz ram, ECS AMD690GM-M2 board, sata 80gb hdisk, and pioneer dual layer drive. I have no add on cards and the motherboard is on failsafe settings. I have installed vista home premium 32 bit and the installation proceeds normally, and after the dialog boxes where the PC name is requested and the background, the system reboots and then does not boot beyond ?loading vista 2.1.2 ? starting ACPI ?. I have re-installed vista and the same problem occurs. I am not able
to access a safe mode.
I wonder if there is a simple solution to this I am not aware of.
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May 8, 2008
I picked up the Vista Ultimate DVD at the "Heroes" seminar. I'm trying to intstall it on my test machine. The machine has no DVD drive. I tried copying the DVD contents to a secondary partition, but I can't find any .exe files that will run from a dos boot. Is there any way to get Vista install started without a bootable DVD drive? I do have a CD drive on the machine...can I split the DVD into CD's? Anticipating the most likely input...let me say these...
Yes, I have googled my ass off. Yes, I have IDE DVD drives, I have external usb DVD drives. What I DO NOT HAVE is a way to get THIS machine to BOOT from any of them. Buying a new DVD drive won't help me. I can boot from a CD or floppy or hard drive. I want to do a CLEAN build without leftovers from previous OS. Yes, you can order Vista on CD if you want to wait...and they won't even tell you what it costs until you enter personal information...sorry, but that really chaps my...
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Nov 21, 2009
There was a way to delete all the items circled in red in the context menu - I just don`t remember it.
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Sep 27, 2009
I have a Toshiba intel core2 duo windows vista 32bit home premium.
When I select disc clean- up program
It gives me a choice to select -- My Files only -- or --Files from all users ---
The error message below happens no matter which of the two choices I select. The error happens 100% of the time.
Disk Space Cleanup Manager for Windows has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
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Mar 26, 2008
it seem to find a solution. I have built a pc with AMDx2 4200, 2gb 800mhz ram, ECS AMD690GM-M2 board, sata 80gb hdisk, and pioneer dual layer drive. I have no add on cards and the motherboard is on failsafe settings. I have installed vista home premium 32 bit and the installation proceeds normally, and after the dialog boxes where the PC name is requested and the background, the system reboots and then does not boot beyond ???loading vista 2.1.2? starting ACPI?. I have re-installed vista and the same problem occurs. I am not able to access a safe mode. I wonder if there is a simple solution to this I am not aware of.
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Jun 17, 2008
Everything I've read said that doing a clean install would delete all of my files during the process which is what I needed. I wanted everything off of my computer except what came on it. I called myself doing it correctly but when I checked, none of my files were gone and my Recovery D drive has no space left which is why I needed to do a clean install in the first place.
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Mar 30, 2008
I have tried other hardisks, and all combinations of RAM in all slots, but Vista still locks up after a seemingly random period of time. The lock ups occur with a fresh install (with no other software installed), and sp1 has no effect. The starnge thing is XP (both x64 and x32) work perfectly fine. Where would I be able to get support for this bug (I have Vista x64 Ultimate OEM).
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Mar 19, 2010
My registry is corrupt and Windows Installer is not functional. I need the file discussed in this thread: Repair Windows Installer Service in Vista (All Versions) The links in that are posted are no longer valid. Can someone who has a functional Windows Installer (from a virus-free system, obvi) please post their copy of this file up online somewhere?
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Mar 26, 2008
I have XP Home on my computer, and it works great. Should i do a clean install for best results? The only problem would be reinstalling many programs. I am unsure about the back-up and reinstalling method, and getting the programs to work as they did in XP.
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Aug 16, 2008
So I just tried to install rocketdock. and it does not support 64bit. thats lame, is there a program like that, that works on 64bit. I was exited to clean my desktop up, now I can't. No good.
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Feb 5, 2008
I have uninstalled Vista, and I just have XP and Ubuntu. When I did a clean install on my semi-new franken computer, I was hitting 100% cpu usage, in both x64 and x 86, at idle. I disabled indexing, all services I could, and to no avail. I had Vista x86 running fine on another mobo with the same proc. and less RAM. But now on my seemingly FASTER computer, Vista is SLOWER than ever
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Jul 19, 2009
I can't update Vista 64 bit, went through everything with MS support, nothing worked. Module Installer keeps stopping. Will have to reinstall OS. I have 8GB of memory. Any tips and or advice before I have to wipe my C drive clean? I have 3 hard drives on my computer so the C drive is programs and I'll export my outlook mail stuff and bookmarks, anything else I should consider? Will the Vista 64 just pick up on the 8 GB or do I have to do something for it to find all the RAM?
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Jul 29, 2009
I've been reading threads about getting the 'low on space' on D drive to find out how to clean up my drive after using it for back-up, unfortunately. I see a list of files that should be there are Dell, Program Files, Sources, Tools, Users and Windows. However, there are folders within folders within folders in these files in my D drive, so I'm wondering if I can safely delete any of them.
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Mar 26, 2008
Clean install & SP1. If I do a clean install of Vista home premium will SP1 be the only Vista update that is downloaded and installed? I am wondering if all of the old updates are still hanging around somewhere that is listed in the installed history. Are there old files that could be removed after SP1 installation?
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Sep 22, 2008
I hope this isn't a repeat of an earlier thread. I did a search but couldn't find anything on it. If it's a duplicate, then move/edit as appropriate. Most of us are familiar with programs that install themselves in the MSconfig.exe file to run everytime Windows starts. Most of us go in and uncheck all that crap except for the essential stuff. That's great, but you often end up with an MSconfig looking like this
For those that want to clean up all that unchecked crap, one can either go into the registry and clean manually. But I found this little program which can do it too. It's simple. It's small. And it's free. Pic above says v1.2 but here is the link to the latest version v1.5 MSConfig Cleanup - optimize your Windows startup Great site you have here.
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Mar 23, 2008
Can you do a clean install of vista and install SP1 right away or do you have to get some updates from WU prior to installing SP1?
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Sep 29, 2008
what is a windows clean install? and how Do i obtain this? I think I know what this is but not sure exactly, maybe more of how do I achieve this state of "clean install"!
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Sep 1, 2008
Here's a screen. It shows the size of the C:Windowswinsxs folder which is takin up an awful lot of space which I wonder if I can reclaim somehow. The reason for me to post this thread in Windows Updates section is because I know that this is the folder used by Windows Update to back-up files. On my dual boot XP install I have sometimes reclaimed space by deleting a few of the windows Update back-up folders. I wonder If the same can be done for Vista? Now, I know that it's not right to delete such system back-ups but If my system is running fine after a month of installing the update, then I guess, it should be fine to delete them. Also, I wouldn't mind it if it was a few MB but this folder's a whooping 8gigs which I could use in a better way for sure!
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Aug 19, 2008
I went to run disk clean up, and in the Windows Error Reporting section I have over 60 gigs of "data". Anyway,I thought that was wierd so I looked into it, and found out there was a bug. But I got the registry fix from this site, and that didn't change anything. Also I checked my registry editor and it looks like it is all there. How can I make sure I don't have this "bug" that deletes my OS?
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