Gigabyte MB Not Installing Audio Device On High Defintion Bus

Nov 25, 2009

Having recently had to update my motherboard and graphics card I am no not getting any sound.

MB Gigabyte Ga_EP45-UD3LR

Graphics XFX Radeon HD 4870

All drivers loaded for both items.

I've now downloaded the latest drivers from Gigabyte

Realtek Function driver for Realtek Azalia audio chip (Including Microsoft UAA Driver in English edition) 5.10.0.5973 24/11/09

Intel INF installation (Chipset) 9.1.1.1020 16/11/09

Realtek LAN Driver 6.227.0902.2009 26/10/09

And it still will not install the "Audio Device On High Definition Audio Bus, the exclamation mark is still there and the speaker icon in the system tray has got a red cross with "No Audio Output Device is Installed"

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G'day, the only problem I've been having after playing games is an error message pointing to a file called, GSvr.exe. It's never been a 'real' problem because it doesn't seem to do any harm...it's just annoying. I contacted Gigabyte because I was sure the issue was related to their motherboard. I'm posting this so that others in the same boat have an idea of Gigabyte's official fix.

Thank you for your kindly mail and inquiry. About the issue you mentioned, because the GSvr.exe refers to the DESA program, so please try following steps:

(1) Please remove current DESA (Dynamic Energy Saver Advanced) program complete from your system, then download/install the latet DESA program from our website and test again, to download the latest DESA, please CLICK HERE.

(2) If problem still occurs, please update your motherboard BIOS to the latest version and test again. To download the latest F8 BIOS version, please CLICK HERE. And for BIOS update instructions, please CLICK HERE. Please do not forget to load BIOS fail-safe default setting and please also do not try to overclock your system at this moment.

At last, if you still have any further question or suggestion about our products/service, please do not hesitate to contact with us. We will try our best to help you resolve the problem ASAP.

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Log Name: System
Source: Application Popup
Date: 9/23/2007 10:53:36 PM
Event ID: 1060
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Scott-PC
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??C:Program Files (x86)GigabyteET5Proatidgllk.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
Event Xml:..............

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