Sep 23, 2009
I just recieved my new desktop from CyberPowerPC last Thursday. On Monday morning, Windows could not start up due to a missing or corrupt registry. However, Sunday night when I shut off the PC, it was still working perfectly fine. When I turn on the PC, this is the screen I get: The only options given to me afterwards are 3 safe modes, attempt to reboot with the last known good setting, or start Windows normally. Choosing any of those options just gives me the missing/corrupt registry screen again and sends me back to those 5 choices, OR screen just goes black and nothing happens.
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I've tried to use the CyberPowerPC Windows recovery disk that came with the PC, setting boot priority in the BIOS to CD/DVD drive to the top. Screen tells me to press any key to boot from CD, then this screen appears: Once it finishes loading, this appears: But afterwards, the screen becomes blank, and I see the monitor actually darkening. The numlock light on my keyboard darkens, meaning that turned off or something too. Here is what CyberPower has told me to do: "The error message you are seeing is a corrupted Windows system file that would require the operating system to be reinstalled. This can be done by booting directly from the Cyberpower Recovery disc. Make sure theoptical drive is set as the first boot device in the BIOS and tap the ENTER key as the computer starts to boot the computer off the disc rather than the hard drive." But of course, that isn't working...The PC is still new, so I have no problem with losing any data if it comes to that.