Attachments Blocked: Unable To View Or Open
Jul 29, 2009
New Toshiba laptop with Vista Home Premium 64 Bit. Windows Mail as email client; unable to view or open any attachments. Attachment is clearly visible in the Preview pane with a yellow paperclip, but I am unable to access this attachment in any way. I have AVG 8.5 installed as AV / Email Scanner (this program is known to work with other Vista 64-Bit OS'). IE8 was previsously installed, but after reading threads in this forum, I removed it and restarted the computer- but still have the same problem.
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May 4, 2009
I trying to open or view some attachments within Windows Mail. Usually it is attachments with a pps suffix,but not always. For example if I have an attachment amed "CreativeShotsAZ.pps" and click on it Open Office will open and then I will get the error message "C:Sysyem32CreativeShotsAZ does not exist". If I try to copy the attachment to the desktop I get the message "Could not find this item. This is no longer located in CreativeShotsAZ,pps.Verify the item's location and try again. I thought maybe that the pps format could not be read by Open Office so I downloaded a pps reader from Microsoft but since the system cannot find the
file I can't use the reader.
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Jun 30, 2009
If I receive an e-mail with an attachment "DOC" my system can't open it. I'm running with Vista and even if someone else is using Vista I still can't open it. The system suggests Adobe or Internet Explorer neither of which works. I've tried to get my Microsoft Works Word to open it but I'm not having any luck. I don't have Microsoft Word, could that be my problem.
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Jul 29, 2009
Since today I have been unable to open attachments (word, excel and jpg) except pdf files. I am able to copy and paste to a folder and open from the folder. I get a "The file can not be found" message. Had a big windows service pack yesterday, could that change any mail settings?
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Jul 29, 2009
Unable to open .pps attachments since I installed IE8. Had no problem before this. Error message suggests turning off anti-virus but that didn't work. Am using Trend Micro anti-virus.
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Feb 28, 2009
I set my partner up with a live.com.au email address and he has been unable to open the attachments. they are word / excel 97-2003 documents and spreadsheets and also some photos - jpg files. He currently has office 2007 trial on the laptop and I have downloaded word & excel viewer 2003 but most of them are still not opening. I had a couple open and then the next day when I tried to open them again to save them well they wouldn't.
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Oct 16, 2009
how do you set an association in the set association control panel, where is the set association control panel?
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Jul 29, 2009
I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be.
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Jun 2, 2009
I have a problem that has recently developed in that I am unable to open file
attachments directly from WM. The only way I can open them is to save them to a folder, then open. I get error message saying file cannot be found. This happens with Word and Adobe files.
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Jun 13, 2008
I am having a problem opening attachments with windows mail and it seems like I am not the only one. Has anyone figure it out yet?
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Apr 1, 2009
Windows Mail (Vista) operated fine for over a year. Now I can't open attachments (photo .jpg, .txt., others). Error Message: "Command failed to execute". Tried all the suggestions above, no luck. What happened - how can I fix it?
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Jun 8, 2008
I am using a Acer Aspire laptop and using aol webmail for my email. I am not able to open or save attachments from my email. a window will open up and ask to save or open, but when I click open it will save as if it is going to open the attachment but never shows the attachment. when I "save as" an attachment it supposedly sends it to my computer, but I can never find the file. If I go to recent downloads and select the file that I downloaded it says it is missing the shortcut. I am up to date with Adobe Reader for pdf files.
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Mar 26, 2009
I am unable to to open any office apps or pdf. I get the error 'file can not be found'. I never used to have this problem. The only thing I have changed is
downloading Internet Explorer 8 - would this effect windows mail?
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Jun 19, 2009
I've searched other questions on this, and here's a summary of my problem: I cannot seem to open attachments - and I'm sure I used to be able to. I have AVG Security. I have gone into Windows Mail and unticked the box in the Security section. I've tried sending to my other email accounts (yahoo) and still not been able to open attachments. I have Vista 32bit, Service Pack 1. I'm also getting an ongoing series of error codes on C:Windowssystem32avgrsstx.dll which all show 'bad image'. This file was modified on 16th June - but I'm not sure if its connected
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Apr 12, 2009
Like many others based on previous posts, am unable to open or save attachments in windows mail. I think my problem is exactly the same as "anhlyss" had in the posts in January. I am hoping there is an easier fix than restoring factory setting. As suggested in other threads, I have ensured that I have unchecked the "do not allow attachments to be opened" box in options.
If I click on the attachment to open it, the little hourglass pointer comes up, and then goes back to the arrow, but nothing else happens. If I try to save the attachment, I get this message: "There was an error saving one or more of your attachments, please check your free disk space and try again"
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May 29, 2009
When i installed IE 8 as part of a Windows update I now have a problem opening pictures and other attachments in Winmail. I note that everyone appears to be having a problem with this update. If it does not work, it needs to be removed from the updates for Windows Vista. Vista is enough of a pain without adding to it.
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Feb 22, 2009
I am suddenly unable to open attachments to my email in Windows mail without saving them I only want to open and view them without saving them. This problem started inexplicably as I could previously open attachments without a problem.
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Apr 14, 2008
Since migrating to Windows Mail a year ago on a new PC running Vista, I've been unable to open, or to save and open, email attachments received in .pdf or .jpg format. When I try to open .pdf attachments, I get an error message reading, "This
file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel." If I save a .pdf attachment in Adobe Reader and then try to open it, I get a message saying, "Adobe Reader could not open [file] because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." I run Adobe Reader 8. Where do I look to find a solution to this problem? Is it related to the similar problem with JPEG's?
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Jul 29, 2009
Recently I have been unable to open any attachments in windows mail which I could previously open. I have uninstalled IE8 and gone back to IE7. When I try to open an attachment now, Microsoft Office Picture Manager opens everytime. How do I fix this
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Jul 29, 2009
There are discussions on this general subject but no aparent resolution. About two months ago I was sometimes prevented from opening photo attachments on some emails received from the same party and sometimes could open them. By this I mean, I would click on the paperclip where a list of photos would appear and I'd click on on photo and I'd get a message saying: "Windows cannot find file name (photo captions used by sender).jpg. Make sure your typed the name correctly and then try again." Well, of course I didn't type the file name; the sender did. I could click on the save attachments, and once saved to a folder I could open them from the folder. I forwarded the mail to others, and they report no problems in viewing the photos. I can also view the photos in the email itself, but it would be necessary to scan up and down and from left to right to view the whold photo and the caption would not appear.
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Jun 27, 2008
I just recently downloaded the new AVG 8.0 and since then I am unable to open email attachments on this computer. I use Windows Mail and hotmail, I am not able to accomplish this on either. I have 4 other PC's that have th exact same set up and no problems with them. Yes, I have gone through my settings and made sure the settings were set. I try to save the document and I get the error message failed to excute. If I diuble click to open the attachment, nothing, absolutely nothing happens. I have tried right clicking on the attachment and send to print....yet again...nothing, not even an error message. When your work depends on email, this sort of thing is extremely urgent. Anyone out there that actually has real advice to give? BTW I have tried disabling the aniti-virus program and still no go!
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Jun 21, 2008
Right after startup known good programs want to lauch but they are blocked. I was advised to disable DEFENDER - done to no avail. Windows Vista itself is blocking the programs. I click the taskbar icon and select view blocked programs but have no access to ENABLE them.
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Oct 19, 2009
I have been looking at this remote web cam for several years, I now have Vista and I am unable to access. Here is the webcam: Netarts Bay Web Cam
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Mar 12, 2009
I have tried to have files open in a uniform way, I have not been able to do this with the Windows Vista Control Panel. Under "view" I would prefer a "List" rather than large or medium sized Icons. I have tried checking various boxes under Folder Options but have not been able to standardize a list view.
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Jan 24, 2008
I have vista home premium when i try and open word docs from the internet or outlook they show as notepad. When i right click to open in a different format i do not get word as an option. does anyone know how to solve this?
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Mar 23, 2008
After loading pix and short video clips from Panasonic camera SD card to computer running Vista, it assigns photos for viewing in .jpeg format, which is fine, but the video clips are assigned a .mov file type and cannot be viewed. Does anyone know how to change the file type so I can watch the video clips since the .mov extension is not supported in WPG?
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Apr 21, 2008
I always used outlook 2003 in Win XP Pro, then I got a new computer and I installed my registered version of Microsoft Office 2003 on my new computer running Vista Home Premium. Then I found out that I was not able to get attachments in Outlook from anybody that had me in the Cc as a recipient. It did work as long as I was the only reciepient though.So I thought so what, I will use vista.mail, because it allows me to use the newsgroups as well. It reminded me on Outlook Express. Now I miss using Outlook again, and I clicked on the icon, and right away Outlook freezes, and I can't get the cursor on to the Outlook desktop, it will stay all around my other desktop, but will not go to Outlook. Have they changed things in Outlook on my present OS so I will be able to look at attachments from my friends? and how do I get Outlook to respond again. Maybe I need to turn something off or on in either Outlook or Vista.
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May 15, 2009
Please could somebody advise me as to whether there is a known problems with Vista Mail not sending attachments? An error message pops up yet it still sends the email but NOT the attachment.
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Feb 19, 2010
I can't get attachments to open and I have looked under options to see if there is something blocking them but can't see anything there.
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Jun 23, 2009
I am not able to open any attachments at all. When I try to open a PDF file, I receive an error message "There was an error opening this document. This file can not be found. Yet, if I save the file attachment and open it through another means I can open the document. Cannot open jpeg files or Internet Explorer pages
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May 16, 2009
cannot open any attachments....the command failed to execute......I've changed nothing, one day I can, the next I cant.......
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