Internet Explorer Stopped Working

Dec 24, 2007

my explorer.exe stopped working. I'm not sure if I got infected with some virus or what, but I tried many antivirus scans, offline and online based, and also did malware scans with adaware/spybot/spyware doctor. Nothing was found that could fix it. So, after spending many hours on it, I gave up on fixing it that way. My computer was still working, except for some things I couldn't do:

- no system restore - if I open the program an empty screen would show
- since my explorer shell disappeared I had to get this program to browse through my files....

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Internet Has Stopped Working

Aug 24, 2007

System Information:
Microsoft Windows XP Professional
Version 2002
Intel Celeron Processor 1000MHz
996MHz, 256Mb of RAM
External Modem, Connected via LAN Cable


I bought myself a LAN Cable.I plugged the LAN Cable into a single port router (one computer at a time) through an external Modem, and it worked great for about a month.
I tried to open a page, and a message said: Problem Loading Page. It had all the usual [U]ww.google.co.uk[U] and www.goggle.co.uk, but mine was correct. In the Taskbar (bottom right hand corner) it came up with an image two computers with yellow dots transferring between them, and then it changed to two computers with a caution sign. I hovered over it and it said: Limited or No Connectivity. So I did the obvious thing, checked cables were plugged in, unplugged cables, restarted modem, restarted computer e.t.c. but it still said Limited or No Connectivity. I went into Local Area Connection Status, and it said, Limited or No Connectivity...to renew IP Address, click "Repair". So I clicked repair, and it said could not renew IP Address, please contact Service Provider. I rang the service provider, and they said unplug everything plug it in and retry... This didn't work. Since then I’ve tried things I’ve seen on Forums, and on websites:

Start>Run>CMD>C:>ipconfig /release

It Showed

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . :

I then tried C:>ipconfig /renew

Windows IP Configuration
An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out.


I am unsure what to try next?

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Logfile of HijackThis v1.99.1
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