Setup Installation :: Unable To Restore Computer To Factory Settings?
Dec 14, 2013
My computer has been running fairly slow lately, and I want to do a full system restore. I've done this on my old Windows 7 computer with no problems, but I can't seem to do it with Windows 8.1.
My laptop didn't come with an installation disk, Windows 8 was already installed when I got it. And I can't seem to make a recover partition drive.
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Mar 9, 2014
I have a HP Envy x2, with Windows 8 pre-installed. After I upgraded to Windows 8.1, I started to notice many problems such as; the tablet wouldn't start all the time, the secure boot was disabled (but I fixed that), the app store doesn't work all the time, and Windows Update can't check for updates. The HP did not come with a recovery thumb drive or DVD. And I need "recovery media" to be able to refresh/reset my PC. I have tried multiple times to create a recovery drive, but my "Key" for Windows 8.1 is not valid and I do not know where my Windows 8 "Key" is.
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Sep 29, 2013
Is it possible to create restore discs that return the PC back to factory state (just out of box, never turned on)?
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Jan 23, 2014
My mom purchased a Windows 8 Dell laptop that was a store display. I want to reset it to factory default settings but I don't have a CD or drive...is there any way to accomplish this without the CD?
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Sep 24, 2013
I am selling my Acer acer m5-481pt-6644 and want to do a factory image restore so the buyer can set it up for themselves.
I have done plenty of image restores on Win 7, but always gone all the way through.
Can I turn the laptop off at some point before I fully set it up, so the buyer will get to set it up for themselves?
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Sep 9, 2013
Factory reset on windows 8.
My son decided to reset his windows 8 laptop to original factory settings, during the reset process his mom decided it was taking to long and turned off the laptop.
Now when its turned on it shows the message "restoring your computer", this message will then change to "diagnosing your computer", the screen will then go blank and it start all over again.
I can boot it from a USB drive, but when I click on "repair" i get an error message that it cant repair the computer. When i try to run restore from the USB I get a similar message.
is there anyway to run the system restore from the DOS prompt?
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Sep 15, 2014
I have recently attempted to reset my laptop to factory and i get this issue
Computer specs:
Asus VivoBook S550CM 8gb Ram
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Feb 27, 2014
trying to reset to factory settings my Dell Inspiron 660s that uses Windows 8. Some how my ex had downloaded a interface to make Windows 8 look like windows 7. It has virus on it that I just want to reset it. I have tried to reset thru going thru change pc settings-to general-to recovery. It gives me an error code of 800....???. So I restart it, hit F12 brings up a boot window where my options are Boot Manger (clicking on this takes me back to my desktop) Boot Setup is the 2nd options, then Diagnostics (which I have run and says nothing is wrong then takes me to my desktop) then I forget what the last option is.
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Jun 16, 2013
I am following the instructions on how to restore my factory defaults but I am getting an error coming up, this is the error code: 80070490
What this error is and how to resolve it? This is stopping me from doing any restores.
Also when my laptop boots up now, it goes to a black screen and displays this message: Media check [fail] what is causing this & how do I resolve it?
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Aug 15, 2014
I have a Asus K55a. I am getting ready to sell it and am looking to erase everything but obviously the windows 8. I tried f9 and it eventually stopped and said it's missing the correct partition, and I don't believe it came with discs.
I would like a FREE way of either putting a clean install of win8 back on or just removing all the info. Of course there are no backups on here either.
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Mar 25, 2014
restore my laptop to factory settings (or rollback my OS from Windows 8.1 to Windows 8) as it is when shipped out.
I have faced many problems with the upgrading (from Windows 8 to Windows 8.1.) and my pc has become slow. F8 does not work.
I just want my laptop back to its original factory settings. i don't want the windows 8.1.
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Jan 13, 2014
I used to use Windows Easy Transfer to backup my settings and files before reinstalling/reimaging...etc - now that doesn't exist, and File History really doesn't cut it when it comes to apps and settings.
A system image really won't work either, as I need to reinstall windows 8.1 on a new system with different partitioning...etc.
Are there any Windows 8.1 native tools that will do it? If not, are there any freeware apps that perform the equivalent?
I have checked out Paragon Backup and Recovery (more all-or-nothing) and D7 (freeware version doesn't have automated restore - but it does create registry dumps...hmmm) but neither seems to work as simply/well as WET used to.
I have tried just saving the User profile folder, but unfortunately, that doesn't save anything that's in the registry (outlook profiles, app settings...etc).
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Sep 15, 2014
Recently I was trying to upgrade my Windows 8 Pro computer to Windows 8.1 Pro. But I had no working USB sticks so I thought I could make a NTFS partition into my hard drive and extract the Windows 8.1 Pro installation setup files on there. So when I restarted my computer, it booted up into the Windows 8.1 Pro installing setup but said that I needed to boot up into Windows and put the installation media back in. But I could not and just kept booting into the installation.
So I thought that if I delete the partition I could go back to Windows. So I did with DISK PART. Now when I restarted it, it now gives me "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER". I'm guessing that when I deleted that partition, there is unallocated space left and my computer is trying to read off that but not the Windows partition.
I have a Compaq computer ...
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Nov 9, 2013
I have 2 HDs that have the Windows 8 System Reserve partition. Can't use them as a system disk because no matter what I try it wants to repair the Windows 8 OS.
All I want is to re-format a HD to factory specs.
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Jan 19, 2014
So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.
I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. This was much easier to do in Windows 7. But anyways, how I can restore my computer.
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Jan 17, 2013
I upped from 7 to 8 via OTA download. Set up, set up passord(admin), etc. and decided I didn't like and want to do a Factory reset so I can sell.
Can I factory reset, and how?
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Jun 14, 2013
I recently installed linux on my Surface Pro, but decided to go back to Windows 8 since wifi doesn't work properly yet. I thought, restoring shouldn't be a big deal, just insert the recovery USB you made and factory reset it. Boy, was I wrong. Any time I try a factory reset, it fails around 97%-99%. Windows won't even start booting. I kept trying it until I decided to try installing Ubuntu on it then trying to reset it again, hoping that would fix something.
The reset still fails at the same point, but now instead of not booting, it says "Recovery: Your PC needs to be repaired." At first it was because an EFI file was missing, so I booted into the recovery drive again and tried an auto-recovery. It fixed the EFI issue, but it's still at the same screen with WindowsSystem32configsystem missing. How to get my Surface Pro working again?
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Jul 25, 2013
My daughter brought her Gateway NE71B laptop to me because it was running like a snail. She had NO anti-virus software so I plugged in an external HDD and created what I thought was a Recovery Partition. When I had the computer boot to the external drive I tried the auto repair twice and failed both times.
When I tried to recover from the external drive I got an error message that said I/O error that could be caused by the fact that a portable device needed to be plugged in to continue.
Didn't know what to do so I unplugged the drive and tried again. No bootable devices found. Plugged the external drive back in and got the same I/O error. So I thought I'd just order the recovery media from Gateway. The day it arrived, I put the System Recovery disk in, It booted to the recovery screen with 3 options; Full recovery (original factory setup), Full recovery after removing data and Exit. I've tried both the first 2 options and up pops a window that says; Recovery must be done in Legacy Mode.
So I changed the bios from UEFI to legacy, restarted the computer with the Sys. Disk still in DVD tray, It start to load the recovery screen and up pops a window that says; Recovery Can Only Be Done In UEFI Mode.
If I were to guess, I would say I have an MBR virus and it's playing tricks with me. I've ordered a new identical hard drive to install when it arrives and hope to be able to get the recovery media to get back to normal.
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Sep 15, 2014
Recently my computer has been encountering problems involving speed and whatnot, and I have found no method of fixing them. I have been looking to reset my PC, and went to do so through the built-in tool that is supplied on my ASUS laptop, by pressing F9 at startup. I chose to reset my PC, but it returned an error saying the recovery partition couldn't be found. So I went to do so through the PC settings, and it rebooted my computer and told me the reset failed. I checked and found the recovery partition using MiniTool Partition Wizard, so it still exists.
Apparently this is an error other ASUS users have found after updating to Windows 8.1. I don't know how to solve this problem, and figured I may as well reinstall a fresh copy of Windows 8 without all the ASUS bloatware and garbage. So I hunted for a Windows 8 ISO file, and failed. I've tried multiple methods. One involving using a product key to download Windows 8 to an ISO file through Microsoft's Windows 8 Setup, and that failed because the product key was OEM BIOS-based, and not retail.
I can either try and do a factory reset by somehow fixing the recovery partition through some miracle, or;With extreme luck find a Windows 8 Core ISO setup, and install that and refind the drivers for my PC.
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May 29, 2014
Protecting partitions from factory reset?
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Mar 5, 2013
Some time ago Installed Windows 7 on one of my Windows 8 computers. But during the install i had to delete all partitions and that was the recovery partition that had he recovery software on it. Well now I want to go back to Windows 8 and I don't really want to send my PC to Samsung for re imaging. But I have the image i made with the software before I installed Windows 8. All I need is to get the recover partition back with the software on it. I have 2 other Samsung computers that have the same software on it but I need to find a way to make a image of the recover partition so i can use my backup image for the computer.
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May 14, 2014
I have an Asus gaming laptop that I got off of Craigslist awhile back. It did not come with any factory disks. I'm trying to do a factory reset and it says "Some files are missing. Your Windows installation or recovery media will provide these files." But I don't have any recovery media.
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Jul 17, 2013
Can not do factory setting or refresh it says error 0x80073bc3 and also i have to press 0 when booting then it goes to the windows. In bios Hdd is the first line.
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Mar 27, 2014
I just bought a used HP Pavilion p7-1423w from a computer store locally. It ran fine in the store and when I got it home. It did not come with any recovery disc. After poking around (first time Windows 8 user also), I noticed a bunch of porn pics and thumbnails that were obviously from the previous owner. I selected the "reset the pc, erase all his personal files, and re-install Windows" option. After clicking the final "reset" button to begin the process, I left the room. I came back 30 mins later and my display was off. I thought it went to sleep or screen saver. I moved the mouse, hit a few keys, and still no display at all, as if there was no cable attached. I decided to wait another hour, and still no display.
I changed to the other dvi port, still nothing. Finally, I hard booted and restarted. Still no display at all. No splash screens, no errors screens, nothing at all. Just my tv saying "no input". I removed the hard drive and hooked it up as an external to my laptop. It shows Recovery folder-> WindowsRE folder-> winre.wim (unknown file type).
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Oct 29, 2013
I purchased a Samsung ATIV One 7 27" Windows 8 All-In-One Computer (DP700A7D-X01US) | Samsung PCs from best buy.it was a demo on the shelf I did a copy with paragon to a ssd. it runs great but it seems to missing something's about it. how can I do a factory reset. If I do a recovery will it just put back like it is now.
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May 17, 2013
I want to reformat the hard drive in Windows 8 - Factory Image - in an HP Notebook computer.
HP sent me 3 disks.
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Jan 13, 2013
How to hid all the partitions in the factory installed HDD for Lenovo Y580.
This is the scenario.
Firstly, i successfully migrated all of the following partitions:
OEM/Hidden partition,
C partition: boot drive/ program files and data drive &
D partition: containing drivers
from my Lenovo factory installed HDD to the SSD and to use the SSD as the primary boot drive . Now, i plan to use the factory installed HDD as my data drive. (I am using a caddy tray for this whereby i plan to swap out the optical drive and pluck in the Lenovo factory installed HDD). However, for "safety reasons" i do not plan to re-format the entire factory installed HDD but rather to keep those partitions just in case if my SSD fails.
Hence, how do i turn all the three partitions above (in the Lenovo factory installed HDD) to become dormant? I want the computer to boot up from the existing SSD but then to treat the factory installed HDD as the data drive and not to read from any of the three partitions in the factory installed HDD.
I am planning to use EASUS as my disk partition freeware.
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Jul 17, 2013
I reset my pc to factory conditions using the Samsung recover tool, the pc seems slower fps wise in games for example. Was faster before i reset the pc. Model Samsung 3505VC. I believe it might be to do with my graphics card as it is rated only 4.9 now on windows rating and was 5.7 before.
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Jul 11, 2013
I have an acer laptop that came installed with windows 8, and now i want to restore to factory default but i dont want to re download any of my files(over 100gb). Is there anything i can do to restore but still keep my files intact?
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Sep 5, 2014
I downloaded files that I didn't want, and they have proven to be nothing but trouble. An example of one of the files is an extension call "PriceChop". To remove it I went to the control panel and uninstalled. Then I went into all of the web browsers on my computer, went into the settings, and removed the extensions. They appear to be removed until I restart my computer. I go back into Chrome, and the extension is still there. I decided to download a program called SpyHunter which is a malware remover.
I ran the program about 8 times and it is still unable to find and remove the files. I searched and searched but have been unable to find a way to remove the unwanted extensions. It has gotten to the point where the virus removed my Norton anti virus security and is trying to log into windows by itself. My wife woke me up to tell me that my computer was "freaking out". Sure enough it was trying to log into windows.
I would see a password being entered and then a log in attempt. I am at the point where I just wanted to factory reset. I go into search and typed "reset". I choose to completely reset to factory settings. When it goes to start the process it tells me I have files missing and to insert media. I come to find out that after I upgraded to windows 8.1 via the windows store, I am now unable to factory reset. Something about the ISO file no longer being there.
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Nov 22, 2013
I purchased an ACER ASPIRE V5-571P and have had nothing but issues with windows 8. I have restored the computer once using acer recovery media but there are still partitions from previous install and i have no access to the original factory recovery partition either. Id like to know how to fully reformat the entire disk and restore the recovery media back to 8.0 with the correct manufacturer drivers and then reinstall my purchased 8.0 pro upgrade without losing my drivers from acer... lastly then continue to and upgrade to the 8.1 Pro finally. As of now when i upgraded to 8.0 pro it deleted all my OEM ACER drivers and factory programs and now windows has replaced with best effort drivers and i dont know what drives should be there and what are incorrect at this point.
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