Refresh Function Broken Since Upgrade To 8.1

Nov 12, 2013

I've been driven to post by an issue with the Refresh Windows option since the update to 8.1 I cannot find a viable solution.

It appears to me that the Refresh Windows function is broken for those of us who upgraded from 8 to 8.1 for free via the start screen Windows Store.

When I tried to run Refresh on two of my 8.1 machines it failed, responding with the error message "files are missing, insert your recovery drive or installation media" or similar.

However, if you have upgraded via the Store, neither your original Windows 8 installation disk NOR a newly created recovery drive will work. If you try to use either, windows will tell you the media is invalid.

Research and fault finding indicates that the refresh function won't work because of a product key conflict.
From what I can tell this is because:

When you upgrade from 8 to 8.1 through the store you don't create an ISO or receive an updated product key.

If you have upgraded via the store, Refresh will tell you files are missing, as above. If you use your original 8 installation media as windows directs you to, it will fail because the product key is no longer valid.

If you create a new recovery drive on your updated 8.1 machine, again this will not work - Refresh will say the disk is invalid. Again I suspect this is a product key issue.

Trying to find and use a Windows product key on my machines since the upgrade is also a dead end. Control Panel/System and Security/System no longer displays a product key. Using a third party product key finder app may find another product key, however again this will be invalid.

Refresh was such a handy feature of 8!

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[URL] ....

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