Network / Sharing :: Brand New HP Laptop WiFi Does Not Work
May 29, 2014
I bought an HP laptop brand new from Best Buy. It had a 750gb hard drive, Intel Core i3-3130M processor, 4GB RAM, and Windows 8.1. I made restore discs of the hard drive that came with the computer, and then disassembled the entire laptop to access the hard drive and swapped it out for a 128gb SSD. I reassembled everything once I successfully used the restore discs to boot using the SSD.
The good news is: my SSD works great. My computer takes about 3 seconds to load up!
The bad news is: I cannot get the Wireless Internet to work for the life of me. I have gotten it to connect wirelessly a few times. I even got it to connect uninterrupted for a few hours, long enough to download my usual virus protection and whatnot. Now, it will not connect at all.
Details: Airplane mode is off. Wi-Fi is on. I am on a college campus with campus-wide Wi-Fi. Many people around me are actively connected. It is not a problem with the router. However, my Networks show "No Networks Found." Maybe 1 out of 20 times I check for wireless networks, it will show the school's networks. If I try to connect to it, it says "Can not connect to this network."
I don't think that anything I did inside of the laptop physically altered the network adapter. The only thing I touched anywhere near there was a motherboard plug for the keyboard, which I removed and replaced. The problem is, I do not know for sure if the WiFi worked flawlessly before I switched out the hard drives because I never intended to use the hard drive that came with the computer. I turned on the computer long enough to make restore discs before I took it apart. I vaguely remembered seeing a limited connectivity alert but I didn't think anything of it because I was in the midst of making restore discs and had no reason to use the Internet. I suspect that it is not an internal issue because I have gotten it to connect successfully since I switched drives. Also, plugging the laptop in with an Ethernet cord allows me to access the Internet. However, this is not feasible for when I need to use the laptop away from home.
I have read multiple threads stating issues with Windows 8.1 having major Wi-Fi connection issues, including those I am describing. However, all of the things I have done do not seem to be working. I've tried allowing HP Support Assistant to recommend a driver, I've manually downloaded drivers, I've altered the settings to keep my computer from putting my adapter in "sleep" mode. None of these things have worked.
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Sep 15, 2014
I have a brand new Windows 8 Dell Inspirion laptop, and it has a horrible internet connection. I have not downloaded any new programs and I don't visit shady websites so I don't think it's a virus. Sometimes the internet is just moderately slow, and sometimes it just completely won't move, I will type in a web address and it will "think" about loading the page for 20 minutes before finally telling me it can't.
The problem is not with my wifi, I have another laptop that runs Windows 7 and have no issues with that one, or any other device on the network. It's just the windows 8 laptop.
I have Intel(R) Dual Band Wireless-AC 3160.
I tried updating the driver, but it tells me the driver is already up to date.
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Nov 9, 2013
My wifi only works correctly at home. When at home, I have no problem and a good, solid internet connection. When I am anywhere else (friend's house, school, work, even my phone personal hotspot), I can connect to the internet with no problem, and it even shows as "internet" on the wifi screen so I know it is getting it. However, when I attempt to load a webpage it shows as if there is no internet. I have tried Chrome, Firefox, and Internet Explorer. I have done the ipconfig renew and release, when I do release it says "media disconnected". I have also tried forgetting the network and reconnecting.
Unfortunately I don't have access to the internet in these locations to troubleshoot.
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Apr 11, 2014
I recently bought a new laptop (Lenovo T440s, Win 8.1 Pro w/ update 1, Intel 7260AC). I've tried connecting via wireless in multiple locations, and haven't had any problems except in one location, which is at my office's public access WiFi. I can get onto the network and get internet access on my win7 laptop, and on my Surface 2. With the new Lenovo it appears that I've connected to the wireless network, but have no internet connection. When I initially select the network I get connected, and can open a web page. But then it switches to a "limited" connection and I no longer have access.
Windows defender/firewall is on. No other security things that I know of (I deleted the Norton trial that came with it).
There is a screen that comes up when I log on with any device that asks you to accept that you will not download porn, steal the firstborn child, etc. I've bookmarked the page and been able to push the button to agree, but I still lose the connection shortly after that.
I don't have the internet connection anywhere on the computer (this isn't just a browser issue).
I've tried reinstalling the wireless driver. No luck. I have the most recent version (17), and I've also tried installing the Intel PROset/wireless software as noted in this thread (BT Public Wifi works on Windows 7 but not Windows
8.). But quite honestly I'm not totally sure what to try doing after that is installed. I ran the diagnosis tool, and got a failure on the ping test (No Response: default gateway, DHCP server).
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Oct 27, 2012
My function key for wireless won't work FN + F2 (antenna) Won't activate my wifi.
In 'Change my PC Settings' The WiFi option is just grey and unable to be changed.
All my other function keys will work except for the wifi one. Is there any other sort of way I could enable wifi?
Also cabled connections work.
(Medion Erazer x6815) Intel Centrino wireless 1030N
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Jun 9, 2014
I purchased a new Windows 8, Inspiron 15 7000 series - 7537 last December. I had been using a router at a hotel for the time, and it worked correctly. When I arrived home, I had a Belkin router, and i experienced network issues in that i could not connect to the wifi. I could connect with Ethernet cable. The problem was fixed through customer support eventually, but I now have a new Comcast router, and i'm experiencing what appears to be the same or a similar issue. I can access the internet fine by wire. With wifi, it says i have access to the internet over the internet icon in the bottom right, but i cannot access webpages. I can use skype, and communicate through it.
Here is the result from the ipconfig /all :
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig /all
Windows IP Configuration
[Code] .....
I really need the wifi on this router working for this laptop. Let me note that it works on other laptops, so it should be an issue with hardware or settings on this laptop.
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Jun 23, 2013
I just bought a msi s30 laptop yesterday. So everything went fine when I test the wifi connection before I go to sleep. When I say fine, I mean I could connect to the internet. Then when I woke up this morning, I turn on the wifi but it says "no network found". I check the router and it is working perfectly fine. I also checked the device driver and its also working properly.
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Jul 7, 2014
For some reason my windows 8 Hp will not connect to my home wifi network. Has had no problem connecting in the past but yesterday I unplugged my router to move it to another part of my house and ever since then it can't connect. My cell phone and other laptop connect to the internet no problem.
On my Hp it will show a list of wifi networks and my home network is on the list, however, when I try to connect to it and then troubleshoot the problem it says I can't connect to the network because it is hidden. I don't see how thats possible since the network name shows up on the list of nearby wifi networks.
What I've done but hasn't worked:
Reset my router and laptop multiple times.
Tried to manually connect to network.
Forgot the network on my laptop and tried to reconnect.
I don't understand how one day it can connect to the wifi fine and then I unplug it and all of a sudden it can't connect but my other devices can.
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Mar 6, 2014
I have been having trouble with the WiFi connection on my laptop for quite a while now. It used to be that it would simply disconnect from wifi for now apparent reason, but I changed a few settings and now that seems to be resolved for the most part. I have a new problem though. The wifi tends to disconnect for just a couple of seconds occasionally, and then fix itself. It wouldn't be a problem, but the interrupt is usually enough to kill my Skype calls (which I do a lot of) or any VPN connections I am on (which I also do a lot of). What would cause a momentary interruption in wifi?
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Mar 18, 2014
My windows 8 laptop will not connect to the wifi hotspot of my samsung galaxy note 3
Can find it on other devices such as : iphone, ipad, Mac Computer but nothing running windows 8
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Sep 15, 2014
I have an HP Pavilion g7-2233cl Laptop running Windows 8. I bought it new (refurbished) about a year and a half ago.
Until recently, I’ve had no problem connecting to the Internet via WiFi. But recently, although everything says I’m connected to our home WiFi and things are working swimmingly, I cannot access anything on the Internet. I get messages like “Unable to connect” or “Cannot show this page.”
We have other computers on the same WiFi, and none of them are having a problem.
I’ve tried several remedies based on tips I’ve seen on the Internet (using a different computer, of course). For example, I:
Deleted all the temp files.
Flushed a bunch of stuff using the Admin. Command Prompt:
ipconfig /flushdns
nbtstat –R
nbtstat –RR
netsh int ip reset c:
esetlog.txt
[code]....
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Mar 13, 2013
I bought a new laptop HP 650. The wireless was working fine for couple of days until i believe it stopped working after falling into sleep mode according to the user. now, it connects to internet fine when it connects using a cable but with wifi connection, it says limited connection.i have reformatted the computer to factory default settings.
I have tried to run windows network diagnostics and the error it gives me is "WiFi doesn't have a valid IP Configuration.."
The wireless network card is Ralink RT3290 802.11bgn Wi-Fi Adapter. It says the driver is up to date.
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Jun 11, 2014
I purchased a new ASUS laptop a couple of days ago and have been trying to use the hotel wifi where I am staying to do the various updates and installs that new computers require. Unfortunately, while I can connect to my tethered cell phone, I cannot connect to the hotel.
I have another computer on hand that has no difficulties connecting to the hotel wifi, so I know the problem is in the new computer somewhere.
Network adapter is a Broadcom 802.11ac
Actions so far:
-Updated Windows 8.1 to current
-Attempted to reinstall drivers (uninstalling first) - Drivers are up to date and identical to the ones on manufacturer's site.
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May 15, 2013
recently, i just changed my laptop's OS to Windows 8 from Vista. My laptop is Compaq Presario F700 and it was originally Vista. But somehow, my laptop cannot access WiFi anymore so right now im using our PC. Also, when i go to PC Settings-->Wireless it says that "No wireless devices are available". I tried downloading a wireless LAN driver in this site: [Broadcom Wireless LAN Driver for Microsoft Windows 8 | HP Support] since Compaq is also from the Hewlett-Packard Company(hp).but after installing it, nothing changed. what should i do?
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Apr 5, 2013
My windows 8 laptop will not connect to the wifi hotspot of my samsung galaxy s3. My windows 7 laptop connects just fine & the windows 8 laptop connects to my broadband router ok so it doesnt seem to be a physical problem.
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Mar 23, 2014
Why Windows 8.1 is giving me so many issues. My laptop is unable to stay connected to the wifi for long and sometimes I am unable to connect. My phone and tablet stay connected to the wifi while my laptop can't. I tried all the remedies for it and yet it has issues. Is it because I had installed spotflux and tunnel bear on my laptop?
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Sep 8, 2013
My Windows 8 laptop is having some WiFi connection issues.
Basically what happens is that every 5-20 minutes I cannot access the internet on browsers and the wifi connection is listed as "Limited".
The laptop: ASUS Vivobook S200E
The WiFi: Sky wireless router (no idea about model, it's almost two years old) But what I will say is that my Windows 7 laptop never skips a beat on this network, nor does my wife's Mac, nor do our 2 Android tablets, the iPad, the iPhone, the Android phone, and various devices that our friends connect when they come round. Literally no other device has any problems on this network, so I know (by the process of elimination) the Windows 8 laptop is the one with the problem.
In order to fix the issue I have to disconnect from the network, wait about 30 sec and reconnect again.
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Feb 5, 2013
I recently got a new laptop, first thing I did was delete most bloatware and such, and there really isn't a whole lot remaining other then OS and drivers. However, when checking the taskmanager recently I noticed it using 80-90% of the RAM. While being under very little use. Only thing was chrome taking up 200-300MB.
The laptop is a samsung 9 series, with 8 GB RAM, so I can't see how it should be having so much troubles when just running on lowgear. I checked and it does have 8GB RAM registered, and the performance view shows it using 6GB of 7,6. Considering there are plenty of windows 8s laptops with just 4GB I couldn't imagine this being normal?
Adding together what is shown by the task manager wont get me higher then 1 GB at most as far as RAM usage, is there any tool giving better information about what is all used? Could it be the quickboot system of samsung that eats up some or some sort of reserve that will let go of some RAM if other programs demand it?
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Aug 2, 2013
Is there a way to setup network profiles or something so that when I bring my Surface Pro to work and connect to the wireless network there it will use the static ip address I have but when I disconnect and then connect to my home wifi it will go back to DHCP? On my MacBook Pro I can go into the network settings and change the location profile I have setup for networks but I don't see anything like this for Windows 8.
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Apr 4, 2014
I've bought a new laptop , it's an Asus K95 series. (K95VB)
Since it has an open slot for a second drive i also bought an SSD for it , a Crucial M500 240Gb if that should matter.
So the laptop comes preinstalled with windows 8. There are no discs (recovery,repair,...) with the system. (a google search learned that this is normal)
Offcourse i want my laptop to run the Windows 8 from the SSD instead of the 1TB HDD (wich is actually a 3.5" , first time i see that in a laptop ).
1) What is the best way to do this ? Clone , fresh install , recover to SSD ? (alltough it seems the last one isn't possible)
I know a clean install is always the best way but since i don't have any Windows 8 disk to install from , i don't know how ... (read as : can you do a fresh install with a recovery disk ?)
2) How do i do it ? (a nice step by step if possible)
3) If i manage to do it , what do i do with the original HDD ?
Because it has 5 partitions now : 100MB (EFI-systempartition) - 900MB (recoverypartition) - 20,01GB (recoverypartition) - and a C and D (OS and Data).
Can/may they be deleted ? (want to use this just for data , all progams/games/apps will go to the SSD offcourse)
Haven't installed anything yet , just turned it on and did the basic installation stuff Windows 8 asks for the first time.
Not a noob to pc/laptop installs , but new to Windows 8 and it looks like it changed a bit since W7 and everything before that.
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Jun 18, 2013
I purchased an Asus x501a laptop with Windows 8 preinstalled at the beginning of the month. They sold me Nortons 360 which I installed. The laptop keeps freezing and if I look in the task manager the disk useage keeps reaching 100% every few seconds and lots of things aren't working properly; the internet connection keeps falling off, when using apps such as facebook it keeps freezing; internet pages are taking seconds to load instead of miliseconds. I can't believe this should be happening to a brand new laptop. Before I take it back I want to check whether it is actually a windows 8 problem (I suspect it is) as it uploaded 46 or more new updates to Windows 8 when I switched it on and these could potentially mean something else on the ASUS kit is outdated.
It is not a touch screen laptop (why would I buy one of those windows when I can successfully use my ipad and phone for this). The reason I bought a laptop is that I don't want touchscreen and just want an old fashioned computer to do use for work/other simple tasks. I will keep my ipad for social media use etc as the facebook app on windows 8 is designed for a touchscreen which I don't have! Maybe I should have bought something with Windows 7 on it??
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Nov 14, 2013
I just bought a new Gateway laptop that's come pre-installed with Windows 8.
I've just gone through the initial setup and before I use it, need to make the initial Windows 8 and system backup incase I need to restore the system should something go wrong.
I want to do this BEFORE anything (I've not even installed any anti-virus yet)...
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Aug 10, 2013
I just bought a Lenovo Y500 a couple of days ago and it came with a pre-installed Windows 8 everything seems working fine but when it comes to Wifi it randomly disconnects a lot , sometimes shows limited access and most of the time the signal strength bars keep going up and down.
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May 10, 2014
I have two wifi APs in the home and only one has an Internet connection. the other is to access the wired LAN.
Last week I updated from Windows 8 to Windows 8.1 and thought everything was going well until I started getting wired LAN dropouts.
I have traced it back to 8.1 handling connection to wifi APs. In Windows 8, I was able to have "Connect automatically" for BOTH wifi adapters on this laptop. Now when I try to connect to the non-Internet AP, Windows 8.1 announces (correctly) "Limited access" and that's what Windows 8 did too. BUT, Windows 8.1 waits a few seconds then drops the connection with a useless message, "how me solve connection problems," where there is NO problem. A limited connection for the AP to the wired LAN is OK as it was in 8.
So now I am stuck with no home LAN access unless I drop the Internet AP and connect to the LAN AP.
Also, in the great wisdom of 8.1, because it is only a "limited" connection, it does not remember the Passphrase so I have to type it in every time. So much for progress.
What to do to get past this behavior and have a "limited" connection as OK as it is with Windows 8?
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Dec 7, 2012
I prefer to keep my home WiFi network from public view by disabling the SSID broadcast, i.e "hiding" the network.
With two modem/routers (a Belkin Play Max F7D4401 ADSL modem/router and now a Cisco EPC2325 DOCSIS modem/router) on two computers (home-built desktop and Acer TM8172T notebook), after the initial connection Windows 8 Pro would not reconnect without tediously re-entering the SSID name and password. Once it does connect, it displays the original SSID name with a new one with an incrementally increasing appended number like:
I was manually deleting them all (except the original) using netsh, until I realized you can <right-click> on an entry in the screen above and choose "Forget this network."
This is the process I go through each time to re-connect. Is there something I'm missing?
I read that if Windows 8 saves too many WiFi connections, it cannot "remember" them to automatically reconnect to them, so on the notebook, I deleted all but wpcTrue (the original), and it now automatically reconnects, although occasionally it will add a new connection with an incrementally increased number -- currently the notebook shows both wpcTrue and wpcTrue 2. I had used the notebook on the road, so had about five WiFi connections saved. On the Desktop my home network is the only WiFi connection I've ever made. However, no matter what I do on the desktop, it NEVER remembers to automatically log on when the SSID is not broadcast.
I even tried manually setting up a connection via Network and Sharing Center > Set up a new connection or network, to no avail -- the desktop computer will not automatically reconnect.
I doubt that this is relevant, but the Belkin modem/router, the Belkin USB adapter I use on my desktop computer, and the notebook's Broadcom internal modem are all b/g/n. The Cisco modem/router is b/g.
If I "unhide" the SSID, i.e. broadcast the SSID, all is well in the world. Both computers automatically reconnect to the modem/router. If I hide the SSID, and then disconnect or reboot, the desktop computer will not automatically reconnect.
I just noticed that the pop up WiFi connection column shows "WiFi-2 Off" -- what does the "Off" mean?
And, why is it "-2" ? My notebook just shows "WiFi', period. (The first image with "WiFi (Off)" was from a previous Windows 8 installation on the desktop computer. I decided to change from EFI-boot to non-EFI so reinstalled Windows 8. I simply used the old image as a quick way to show how the connection name assignment runs away.)
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Jun 27, 2014
How can i create local WIFI network without having internet access on my pc. This seems to work if I have access to internet but when i disconnect internet connection my PC ( virtual router ) cannot see anymore other devices..
All other devices that are connecting to my virtual hostednetwork are working without any problems expect my pc. What have i missed that my PC where virtual hostednetwork is running cannot see devices in "virtual" network without internet access?
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Jun 16, 2013
My ISP provides service only via 802.11. I use laptop A most of the time. The captive portal for the service provider only allows one login per account at a time. The policy is intended to prevent multiple people sharing one account. It's just me, I'm the only user, but very occasionally I'd like to have a 2nd laptop access the internet simultaneously. No abuse, just the simple convenience of not having to logout from A if I need to use B for 30 seconds.
What I want to set up seems simple and it probably is:
WiFi Internet <---> Laptop A <---> ethernet cable <---> Laptop B
Such that Laptop B can share A's active WiFi connection without having to request its own unique address from the ISP.
At present, Laptop A has its network interfaces set up so:
- WiFi is connected, active, functional. Selected the "Yes turn on sharing and connect to devices" in sidebar.
- Under the wired network properties IP Version 4, I manually set addresses to be
IP 192.168.10.1
Subnet 255.255.255.0
Gateway 0.0.0.0
Laptop B has only a wired network, set to
IP 192.168.10.2
Subnet 255.255.255.0
Gateway 192.168.10.1
A & B can connect directly to each other, share folders, etc.
What do I need to do in order to get laptop B to transparently use A's WiFi connection? My guess is that A needs to be set up to do some routing between the internet side and the 192.168.10 subnet, and B needs to be set up to look to A as its "ISP" ... but I don't know where to begin.
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Jul 24, 2014
I am trying to get file sharing to work with my win 8 machine and my OS X Server. The computers are on the same network with the same workgroup but I can't seem to connect. I was able to connect with the wife's win 7 home machine until I upgraded it to win 7 Ultimate now it wont connect either.
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May 3, 2013
Though I have selected to automatically connect to my wifi network after switching on my laptop wont connect it I have to click connect for it to connect?
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Jul 18, 2013
I want to forget a Wi-Fi network from my network list i windows 8.1 . But when I right click on that network (to forget that network) nothing happens i.e. right click menu does not open.
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Feb 27, 2013
My laptop is few months old HP Pavilion g6 OS: Windows 8 uses a ralink rt5390r 802.11bgn wifi adapter.
The wifi was working just fine suddenly it stopped. It detects my home network but every time it tries to connect ends up "unable to connect to this network". It connects to my friends wifi but not mine. And it connects with cable.
There is a red cross on the wifi network but it's green not GREY. It is not a modem problem because the other PC connects just fine. When I'm on wifi, cmd ipconfig gives me disconnected media for all the network cards on the laptop. Command netsh shows failure and access denied.
What I have tried to do for the past week :
I upgraded the adapter/ driver. My windows is fully updated. I re-installed the network card. I tried a USB wifi. I uninstalled the private server. I uninstalled my Norton because I thought it was blocking the connection I also deactivated the windows fire wall. I changed the SSID and PSW ... nothing worked. and of course I tried restarting, resetting, rebooting, deactivating and activating, disabling and enabling every single thing but nothing works.
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