Can't Get Past Lock Screen
Mar 17, 2013
bought a new pc with windows 8 this week. set it up yesterday all worked fine, was on it again today - i uninstalled the crappy free trial anti-virus software that came with the computer and turned on windows defender. i was prompted to update software which i did. i turned the computer off and came back to it later.
when i turn the computer on now, it gets stuck at the lock screen. the mouse and keyboard do not work. the light is initially on the keyboard for a split second when first turn the computer on, then it goes away. the mouse is lit up but does not move. i have tried adding a second keyboard, or replacing the keyboard completely. also tried using a different mouse, it still gets stuck at the lock screen.
i have also tried pressing F8 when computer is booting up but it does not register it. i have tried to put in the windows 8 recovery CD - but this does not load.
i have obviously tried to reboot the computer several times etc.
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Jul 21, 2014
My laptop is a
Sony Vaio - Model: SVE141R11L
Product name: SVE14135CXB
Pre-loaded with Windows 8 x64
Intel(R) Core i5-3230M CPU @ 2.60GHz
6GB RAM w/ 900GB HDD space
Purchased in Navy Exchange last year (around July 2013)
I have dropped it once or twice from at most a 3ft fall inside a padded case. I mostly use my computer for school work, some gaming, extensive video/photo editing, internet browsing. I've installed some debatable programs but have been installed long ago. Most of my programs included Microsoft Office, Adobe suite, Steam, iTunes, uTorrent, McAfee VirusScan Enterprise, Winrar, VLC, etc. But are now gone due to the refresh I had just done last week for prior problems, but still experience problems.
I recently been having issues with my computer where it just won't respond at all. Like today, I had it working for a few hours, but then went out and left my laptop on the lock screen, and came back to it being completely stuck. Completely stuck as in, no keys or clicks would unlock the screen to the login prompt. However, my cursor was fully able to move around the screen, and my caps/num lock buttons work as they display the lights enabling/disabling them. The time when it was stuck was 8:03pm, but the clock was stuck on 7:55. But on the bottom of the front of the laptop, the HDD orange light is not lit up at all, which I believe suggest that the HDD is not reading/properly reading. Oddly enough, when I unplugged the power cord, the HDD light flickered a little then disappeared, still no response - could be related to the PSU I suppose?
Another problem I faced before was the Windows 8.1 update failure, resulting in reverted changes, etc. I also had problems in the first few months of owning this, but found it was the incompatibility of an old antivirus that I guess didn't work too well with Windows 8 causing me to have to do a full wipe before. That was long ago. Moreover, the problems I have been experiencing have been unresponsiveness, from what I believe, are the fast boot Win 8 provides (but I turned that off), issues with Windows 8 not being able to load drivers from sleep mode upon opening the laptop (turned off automatic sleep), and now with the lock screen being stuck. I know my problems aren't detailed, but maybe these problems are linked to a bigger similar problem that people have been facing? My last bet would be to do a full factory restore/ repair, although I don't have a Windows 8 boot CD.
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Aug 12, 2014
After installing a game of Minecraft he claims that around that time, the computer has not been able to boot. So he brought it over to me, and I'm not to familiar with Windows 8. So I try turning on the laptop and it freezes at the login screen. It has his username, and the little loading screen like its trying to load the account, then it freezes and it stops there. So what I'm trying to do is a system restore to an earlier time. Maybe even to boot into safe mode. How to access System Restore is to hold shift while restarting the computer. Except I can't access the computer. It doesn't go past the login screen. I can go into the BIOS, but nothing else. Any method were I can do something to access system recovery another way? What I can do besides a system restore? But simply put.. Turn on, goes past the Asus loading screen, gets to login screen, username is displayed. Computer freezes. Sometimes it just goes to a black screen and stops there.
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Feb 26, 2014
Windows 8 pc is coming up to the last user logged on (with an e-mail login). I need to select a local user to loggin in with.
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Aug 28, 2012
I've upgraded to Windows 8 RTM this weekend and I'm having this problem: Every time I boot the PC (shutdown or restart), the Num Lock key is off. Since my password uses numbers, and I'm pretty used to type it with Num Lock, I'd like to keep it always on. It was fine on Windows 7. Now, I've searched for it, and there is the "InitialKeyboardIndicators" key on regedit. I have changed values for all of them to "2", and it didn't work. My BIOS say to keep it always on.
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Apr 8, 2014
I'll start my computer, it will post and go into the BIOS just fine, it will always get past the screen right after the bios (with the motherboard logo and the windows spinning dots) and then it will go to a blank screen of blackness. It's had this problem off and on for a while, and I put in a new power supply about 2 weeks ago and it fixed the problem but now it will only boot into safe mode.
It has no problems in safe mode and I have not seen it BSOD once.
This has been happening for a couple of months now, and it used to be sporadic on the old power supply, but then it always happened, and now it seems to be happening all of the time now as well. Oddly, if I were to disconnect the ethernet cable it seemed to boot up better on the old power supply, but it doesn't matter what I disconnect now, it doesn't seem to want to boot up past the spinning logo thing before you actually get into any kind of windows 8.
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Dec 16, 2013
I have a 2 month old Dell Inspiron 660 running Windows 8.1.that came with windows 8 installed but I upgraded to 8.1 off the internet. Everything worked okay until I did a scan and cleaning with ccleaner. Pretty soon startup was very slow going from the Dell screen to the lock screen to the password screen to the windows welcome screen but windows would eventually load. Now the startup only goes to the welcome screen. That little circle of dots starts spinning and keeps on spinning but Windows never loads. Did I erase some registry files when I cleaned it?
I also wanted to know how load Dos from win 8.1 and how to boot win 8.1 in safe mode.
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Aug 23, 2013
i bought an Acer Aspire M5 for school and wanted to do a clean install of windows 8 to remove bloat ware. I installed it using legacy mode from a usb boot stick. I than learned about UEFI and how it is a better option. So i followed the guide here, used Rufus to remake my usb boot. I put my bios into boot from usb hdd in UEFI mode, plug usb in. Than my computer goes into an infinite loop where it splashes the acer logo and restarts never getting.
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Jun 2, 2014
I tried updating to Windows 8.1 Update 1 and in didn't go through properly (it hard froze and crashed) and now won't boot past the BIOS. I cannot get into Windows and I cannot get into the Recovery Menu.
I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.
So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.
How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.
I thought the point of recovery software was that it loads no matter how corrupted Windows is... obviously not! Something is stopping all of them booting properly.
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Feb 25, 2013
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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Jul 10, 2014
Every time I Restart my Laptop, the Lock Screen does not show the Welcome Screen and skips directly to the User Account login screen. Actually, it shows a darkish blue screen for a couple of seconds and then jumps to the user account login.
When I use the logout function or the shutdown (and I power it back on) everything works normally.
I have ran SFC / Scannow in windows (8.1 by the way).
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Mar 17, 2013
This morning I woke up to find that I could not log in to my windows 8 computer. The first 'lockscreen' would appear, but the when I clicked to go to the next screen to log in, all I see is text in the bottom right hand corner telling me about windows updates that will automatically update in two days (I have already installed most of the newest WUs).... Having issues with the latest WU?
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Oct 3, 2013
I can't seem to find any way to lock my start screen once I get my apps organized and just the way I want them. Is there no way to lock your apps so that they can't be rearranged by someone? If not then that seems like a glaring omission. I spend a great deal of time arranging it and then my three year old comes along and messes it all up. I would like to prevent this. I know I can create a user password and just not let any use on it.
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Dec 9, 2012
After reading this: [URL]
I am unable to run "gpedit.msc", it gives me the message that windows cannot find gpedit.msc..
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Feb 11, 2013
I recently installed Office 2007 onto my Vaio. It said it was successful and needed a reboot, so I rebooted. Upon reboot, it simply won't let me get to the lock screen (where I enter my pass/PIN). I have control of the keyboard (I think) because I can still adjust the brightness. The track-pad won't register my click to get into the lock-screen.
I tried to get into safe mode, which I've read is done by holding Shift and pressing F8 repeatedly at bootup. No go on safe mode.
Is there some alternative way to get into safe mode or somehow get into the lock screen?
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Apr 29, 2013
How do I lock my windows 8 desktop? I leave my computer unattended at times so I usually lock the screen so that no one can access it while I'm gone, So how to do it in Windows 8?
Why Microsoft Have made it so difficult to use this OS.
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Nov 24, 2013
Since upgrading to 8.1 I have started going directly to the Start Screen from the Lock Screen. Before in Windows 8, I went to Desktop. I have my taskbar at the bottom of Desktop which contains all the icons I want to access and it means now I am going back to Desktop from the Start. How can I organize my laptop that I don't directly to Start Screen from Lock Screen but go to Desktop?
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Dec 1, 2013
Today I changed my language options and happened to come across a BSOD. When I restarted, I found out that the input language for my password has also been changed, and my usual key combination for changing languages does not work. Thus, I cannot enter my password to change my language back to English. find a way to change the input language on the login screen?.
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Nov 6, 2012
How to change Windows 8 lock screen image manually? Do not use the Control Panel.
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Jan 22, 2013
Windows 8. How does one go about disabling Windows 8 Lock Screen?
This simply does not work: How to Eliminate the Time-Wasting Lock Screen in Windows 8
My computer has absolutely NO IDEA what that is; it is completely impossible to navigate there.
Similarly, this does not no do anything whatsoever: How to disable the Windows 8 lock screen | ExtremeTech
When I put this in the start prompt: 'gpedit'
I get a message about SQL Server 2012 Administration
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Oct 5, 2013
I recently installed windows 8.1 pro x64 on my laptop which is acer 5755g.but i've a very strange problem with that. When I want to go afk before leaving laptop i press windows + l key and go to lock screen everything is ok now but when I'm coming back in few hours laptop is freezes and must shut it down from power button.
I tried:
installed windows again
updated all of drivers
using coolpad
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Jul 7, 2013
Is there a way to change the default lock screen settings so that it displays on all monitors? For example, I have a triple monitor setup. When I hit Win + L, the lock screen only shows on the middle screen... I'd love for it to show on all three screens if possible.
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Mar 26, 2013
I have followed this tutorial to have my account lock after 15 minutes, and it does not work. The account stays open for as long as the computer is on, which is extremely frustrating. This is the biggest thing I hate about Windows 8. Why has this important security/privacy feature been overlooked?
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Nov 8, 2013
I have a laptop with 8.0 pre-installed.Could normally access the lock screen with WinKey-L.
Since update to 8.1, this is no longer possible.(all other keyboard shortcuts that I've tried, works OK)
Account is local with admin rights; pwd protected; not MS-account. No other accounts.When I start the laptop, I have the Lock Screen to enter pwd.
I can get to the settings page to customise the Lock Screen, but not back to the Lock Screen!
Why can I not get to the Lock Screen with WinKey-L? (what settings are preventing this?)
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Jan 7, 2013
If I change the lockscreen to a different picture as the default ones, one of these default pictures goes away in the PC Settings Panel. Is there a way to restore them back so that only the default ones are there?
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Dec 7, 2013
I am running Windows 8.1 and have been experiencing an issue as of late, without any hardware or software changes. About every 4 hours, the OS will lock up, start stuttering any audio, and then the screen goes black and it reboots. This has happened while playing a game, watching Netflix, just browsing the web, seems about anything (oncej ust launching Google Chrome).
I have checked the event logs and don't see anything (only thing is the Critical under system and it says your system did not shut down properly, no errors before it).
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Mar 18, 2014
I made the mistake of including family photos in the lock screen choices.
I am trying to remove family pictures from the row at the lock screen preview. I don't want to change a lot of other things along the way if possible. I was hoping I could just right click the 3 family pictures and remove them but they won't go. The piano is the one I see and that is alright but the 3 to the right are the ones I want to clear. Is there a way to do this?
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Jul 18, 2013
I need to disable the lock screen. When I leave my computer for like a minute it locks. When I click on the screen it brings me to a screen with a password. I don't want to have to put my password in all the time.
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Feb 16, 2014
Last night did some browsing and as usual left the laptop running. Long time ago I changed power settings so it doesn't lock after a period of non use or if lid closed. When I woke up found it was in a lock screen. Assumed some Windows update caused it to reboot so tried to log in. To my surprise it doesn't accept the password I have been using since i bought it 6 months ago. It returns a message "Password is incorrect. Try again".
I am 100% sure of the password and that I didn't change it. Have not been in the user settings since I set it up after purchase.
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Dec 6, 2012
Pc was running fine last night, woke up this morning and powered on pc. Windows 8 boot to the start/lock screen and does nothing more.
Some info keyboard and mouse don't work, keyboard num lock lights up but you can't turn off. Only change to pc was done 4 days ago when i brought 2 samsung 830 ssd drives and I installed a fresh copy of windows 8.
When pressing the power button pc boots down as it should (i dont have to hold the power button for a forced shutdown)
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