Audio :: No Sounds From Speakers After Upgrade To Windows 8

Dec 10, 2013

No Audio or Sounds from Speakers or Headphone Jack after upgrade to Windows 8

Compaq Presario CQ60-615DX

Processor:
Intel Celeron 900 @ 2.20Ghz 2.12GHz x64 bit

OS:
Windows 8.1 Pro

Audio Driver/Sound Processor:
Conexant Pebble High Definition SmartAudio 4.126.0.62 Windows 7 64-bit
Realtek High Definition Audio Driver 6.0.1.6914 / 5.10.0.6914 Windows 8 64-bit

The Laptop originally ran on Windows 7 and I updated the OS to windows 8 and upon doing this the audio stopped completely from all audio sources (i.e. windows sounds,speakers,line- in/heaphone jack).

I tried Disable/Reenable driver,Rollback driver,uninstall/reinstall and discovered that the driver is not supported for windows 8. Upon learning this I have tried other Audio Drivers (i.e. Realtek HD Drivers etc) and no avail.

I've recently updated to Windows 8.1 and it auto reinstalled the original audio driver and still, no sound. I have also checked all Audio Codecs and still no luck even going that route.

When I play an mp3 on let's say wmplayer the volume bar will move up and down with the levels of the song that's playing as per usual but I get no sound. Volume level can be at 100% and there won't be any noise at all, no distortion, white noise, just silence.

This happens no matter how sound is being produced music, videos, games, internet, windows sounds etc... And trying to get audio from headphone jack doesn't work either.

Any solutions to the out of date driver issue I am having? Seems that the driver not being compatible with win 8.1 is where the errors began. Is there a fix for this or am I best off getting a usb audio driver and running my sound that route?

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