Word Closes When Want To Save Document?

Aug 22, 2011

when I wanted to save my word closes and now lost all my work i have typed normally there would show a window of my last working files that it can bring some of it back before the 10minutes but cant find that window that pop's up anymore.

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Recently I have problem using "save" command in MS Word.Every time I want to save my doc, a message appears "Word can not complete the save due to a file permission error".Fyi, I can save my doc with "save as" command.

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He can still save a copy with "Save As.." but he can't even manually delete the original file afterwards.

I'm thinking it might be a hung process, but I wanted to see if someone here has a solution/explanation. I'm going over to mess with it now, and will check back later to update.

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Dec 18, 2009

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I have tried to open a similar document and choose save as to see where the document would have saved but this does not seem to work in Windows 7. I have tried looking in my 'temp' folder but this is empty.

Does anyone know how else I could retrieve this document? It is the only version i have...i really ought to have looked after it better!

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Jul 7, 2012

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May 7, 2012

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May 9, 2011

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Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Professional , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P9700 @ 2.80GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 6074 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, -1250 Mb
Hard Drives: C: Total - 293167 MB, Free - 162442 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: BitDefender Antivirus, Updated and Enabled

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When our users log off one of our departmental images, and they haven't saved their work in Word, as the machine logs off, they are asked if they want to save their work (as I would expect), but rather than being given the opportunity to say "yes", Word is instead just closed down, and the machine logs off.

Usually, I would expect it to wait a moment, then show the "waiting for programs to close" black window. This is what I want - but I'm not given that option - the system just logs off, and any unsaved work is lost!

Now - I know - the obvious answer is to tell the users to save the damn work before they log off - however, the users are kids, and worse, teaching staff... so asking them to do anything sensible is a bit of a waste of time!!!

I've looked at the "WaitToKillServiceTimeout" in the registry, and have tried increasing the timeout to 30 seconds, but it appears to make no difference at all.

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