Toshiba Upgrade DENIED
Jan 7, 2010
A helped a young lady and her mother purchase a new Toshiba laptop back on 8/8/09. The mother used her credit card to purchase said item.
I helped the young lady send in her Toshiba Windows 7 Upgrade request to Toshiba on the internet. First, I faxed the Proof of Purchase with her Account # (per Toshiba) to Toshiba so they would have it. After about 2 weeks, with no confirmation they received it, I then scanned in the Proof of Purchase and then attached that to account online.
2 days later she was denied her upgrade.
The Proof of Purchase is a copy of the Sales Receipt. From Best-Buy !!
So, the new Toshiba is running Windows Vista Home Premium, bought in August of 09, and I sent them 2 copies of the Receipt !!! Everything they asked for !!!
What else should I do? I looked online at Toshiba, and there are a lot of people upset at Toshiba for denying them also. Some legitimate, a few not so.
I don't know if this is the track record of Toshiba, in luring people into buying their PC's, then backing out of the upgrade for the PC, or not.
So, anyone else having a difficult time with Toshiba about the upgrade? what to do?
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Nov 17, 2009
We purchased a new laptop after June 26, which gave us information on qualifying for the Windows 7 upgrade when it became available. Well It didn't say FREE, but to qualify you have to have bought between certain dates, show computer info. Show receipts answer yards of question.. Jump hoops.. An no where does it list a price, or ask you to send credit card info, not in email, snailmail, fax etc..
I just got email back asking for my credit card...
We thank you for all the information that you sent to us. However, there is an instance wherein we also need to collect your credit card information in order for us to complete your request for a Windows 7 upgrade kit.
Does not say how much they plan to charge my card.. Have any of you done the toshiba upgrade??
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Dec 31, 2009
I have a windows 7 home premium x64 Toshiba upgrade disc laying around and has not been used as i have a copy of windows 7 ultimate x64 installed on my laptop instead. so i was wondering if there was anyway i could install this on a another computer and do a full install and if it is possible how do i go about doing it?
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[code]...
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Copyright (c) 2009 Microsoft Corporation. All rights reserved.
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WSManFault
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[code]....
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