Random Restarts During Game Play And/or Music Playing

Aug 4, 2012

I just built a new PC with win 7 professional 64 bit. Has amd FX-8150 on Sabretooth 990fx board. Has an ASUS 7850 graphics card, 16GB of Corsair Vengeance RAM and a SB Recon 3d PCIe sound card. All drivers are up to date and BIOS is as well. The issue I am experiencing is random restarts, no BSOD, just crash and restart. I tried the other diagnostics from other posts and the HD checked out fine, so did the memtest and windows file integrity. I did also run the verifier.exe and it threw an error and gave me an actual BSOD. I have included the dmp file for that incident in the Seven Forums zip file.

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Laptop Restarts Itself Whenever Try To Play Music.

Feb 2, 2011

Every time I start playing music (VLC) my laptop restarts. I have been experiencing this for more than a month. Tried reinstalling drivers and even Win7 but nothing seems to help. Previously it used to give me a BSOD restart but since the last time I reinstalled Win7 after formatting the laptop it just restarts and asks me whether I want to start windows in safe mode or normally. This is really disastrous since I am used to continuous music.

Windows 7 Ultimate
Toshiba L310 notebook
Intel Core 2 Duo 2.00Ghz
4 Gb Ram

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Mar 20, 2011

OS: Win 7 Pro 64 bit
RAM: 4GB DDR OCZ PC2-6400 5-5-5-12
CPU: Intel 3.0Ghz Core 2 Duo Wolfdale E8400
PSU: 700W OCZ
Mobo: Gigabyte EP45-UD3P
VGA: GeForce GTX260 GT200 55nm Rev B1
VGA temperature while playing games would be around 75-83 celcius.

So here is what's going on, my computer restarts randomly when I'm playing a game. Sometimes it's an hour into the game, or maybe less. After it restarted, within 3 seconds it restarts itself again in loop, I couldn't even see the mobo BIOS page. The temporary way to bypass this is to switch off the PSU, and then wait for like 5 seconds or so and then turn it on again. Then it will boot the computer just fine. I did a few O/C to the CPU and VGA, it was fine before, I could play games all night long. Just wondering what's going on with my PC. Some compatibility issue probably or might be the O/C that caused all this. Just now it restarted itself again, I wasn't doing anything at all with the computer. Rebooted the computer and then a few minutes after, it restarted itself.

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Mar 8, 2012

I play game and my computer restart automatically

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Game Crashes Failed Boots / Random Restarts Hard Hangs

May 30, 2011

[code] Now here is what has been going on since 26/05, While I was playing "World of Tanks" the game froze, sound was stuck and screen turned black with white stripes, I had to force a restart, the minidump was accusing a dll file of nvidia's which when I searched for on the internet it sounded like a random hiccup of Nvidia and it only happened once so I ignored it. But the game started crashing to the desktop since then but not very often, it never did that with my older pc, so I don't know if it's from the game side or my side.Yesterday around 8pm, I was about to transfer a 7gig folder from my main disk to the storage disk, as soon as I opened the partition that I was transfering to, I had a blue screen saying only "Unknown hard error", I force restarted and the MB resat the Bios and it restarted again and since then windows wouldn't boot, it kept asking for repair and during that repair it said "System was unable to boot" several times and after the many repair runs it kept saying it failed to fix the problem.Then I unplugged my storage HDDs and only left the system HDD, booted from windows 7 DVD and tried to repair but still said it couldn't fix the problem, in the report it said there was a problem with ci.dll, so I started "command" tried these commands (bootrec.exe /fixboot, bootrec.exe /fixmbr, bootrec.exe /rebuildbcd) after that I restarted and windows booted perfectly, right after that I shut down the computer, plugged in the 2 other HDDs, windows booted perfectly then all of the sudden, the keyboard wasn't responding (not even it's leds were working) same thing with my mouse, I looked at the HDD led and it wasn't doing anything at all, no small flickers or anything, so I force restarted, it booted like normal, I started to transfer a folder to 1 of my storage HDDs, opened up firefox, it was acting really slow, everything I was doing on it was lagging although nothing was draining the CPU or ram or anything, opened few pages, when the transfer was about to finish, the pc restarted.

After the restart, the event log says "kernal power" event id 41, category 63 and it didn't give me any minidumps. Anyway I went to sleep around 3AM, left my downloads running and was hopping nothing would happen but something sure happened, the event log says at 4:30 AM "The Windows Modules Installer service entered the stopped state." then no new events till 6:45 AM which was a warning saying "TCP/IP has chosen to restrict the scale factor due to a network condition. This could be related to a problem in a network device and will cause degraded throughput." No other events till I had waken up at 10:37 and found the monitor turned off not responding, HDD led completely off, no flickers, basically nothing was responding.So here I'm don't know what the hell am I supposed to do, I have a decent knowledge regarding windows problems, but this problem is too open and wide, is it 1 of my hard disks? is it the lonely GPU I have right now? is it the ram? is it the CPU? I need some guidance on how to eliminate each of them.before the MB resat the Bios, the CPU was overclocked to 4.2GHz and I tested it many times and it was very stable, so when the system hanged after the boot problem was fixed, there was no overclocking involved, there was no heating issue, temps were normal, I have a 1000w plus gold certified PSU.

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Aug 19, 2012

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Feb 9, 2012

I have not been able to play SWTOR MMO. During gameplay my PC will shutdown then restart to the safe mode menu. It happens randomly 2 to 8 minutes into gameplay. Currently this happens with this game only. I do not know much about computers but I noticed the event viewer says kernel-power event 41. The PC is brand new month old. I a little frustated because I do not know what to do?

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Feb 15, 2012

I have been having random crashes / restarts on my computer for the entire duration that I have had my windows 7 installed, before this I used windows xp which was on the same hard drive. I thought I managed to fix the issue but it happened again today and once yesterday as well.

What happens:

-Playing random game or browsing internet
-crash for no reason (Doesn't always BSOD)
-computer restarts says windows did not shut down cleanly etc..
-start up what I was doing again
-no crash

Search and Destroy along with Malwarebytes says that I am clean along with my AVG My dump settings are properly configured to produce dump files, although when this happens I do not see one being produced

My Windows 7 computer:

- x64 bit
- not the original OS
- retail version
- What is the age of system (hardware)? - 3/4 years at most
- What is the age of OS installation (have you re-installed the OS?) 1/2 years

EDIT: I was looking through some other threads and managed to actually get some dump files and I reattached the information

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Jan 19, 2012

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Feb 3, 2012

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Sep 23, 2011

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If I select a folder without sub folders inside the PLAY button works fine and open MusicBee to play the music.

I also have VLC installed and if I right click on any music folder I get the Play with VLC option, how can I add this same option for MusicBee.

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Jul 3, 2011

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a funny thing i notice is that when i move my mouse to the minimized windows on taskbar, the preview only flash out for a short time then disappear even i don't move my mouse, not sure if this has anything to do with my problem though.

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Oct 23, 2012

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Mar 13, 2012

i am in a mess with my pc.Something is wrong with it but i do not know what..??anyways the problem i am facing is very peculiar , my pc restarts automatically when log on to my desktop in windows 7 .No BOSD...No warnings...After restarts ...i start again...it starts and again the same thing...i tried SAFE MODE...it works fine...i left it for almost an hour and it was fine ...but it normal mode it restarts within seconds...so i am guessing that this is neither a hardware nor a overheating issue..so then what is the problem...software...????I have already tried a fresh install previously ... the problem comes back....i tried to check the event viewer ...it says.."Event 41"...i have cleared up my cabinet clean..the fans are working smooth...recently got a new graphic card....no noise ...nothing..but still it restarts...what can be the reason...????i am using a quad core intel processor with asus p5q pro and gts 250 grapich card.

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I've been having this problem for a little while now and have had a hard time pin-pointing the source.

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This did this with previous releases of 7 but I thought it would be fixed in the RTM. I have the most recent drivers for my NIC.

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Sep 8, 2012

I recently all but completely rebuilt my computer with a new PSU, motherboard, CPU, Case and RAM, and all was well with the world for about two months. Then just within the last week or so this has cropped up.

I'm running into an issue where my computer restarts at random. When it happens the screen will go black and then the computer will reboot and load normally. This happens both when at load, for instance running a resource intensive game, or when just watching netflix or browsing the internet. The restarts are very intermittent and can go for days without happening or will happen back to back.

I've run prime95 for over an hour with no issues, so I don't think it's the CPU. I've run furmark and kombuster tests, and there have been no issues. Neither the CPU or the GPU are anywhere near overheating at load, the CPU is at roughly 55C and the GPU around 68 to 70C during the tests rather steadily. I've also run Memtest86+ for over two hours with no errors, and run checks on both of my hard drives just for good measure to no avail. There were no errors there either. The problem has persisted through a fresh install of windows on a freshly partitioned hard drive, so it does seem likely to be hardware, and not software.

My specs:
Intel Core i5-3570K Ivy Bridge 3.4GHz
ASRock Z77 Pro3 LGA 1155 Intel Z77
Antec High Current Gamer Series HCG-750 750W
ZOTAC AMP! ZT-50302-10M GeForce GTX 560 Ti
Crucial Ballistix sport 8GB (2 x 4GB)
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