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Jun 30, 2011

I am a computer tech that works with a wide variety of operating systems. However, a client of mine got a brand new HP with Windows 7 Professional 64-bit pre-installed. Everything was working, but he installed IE 9. Web applications were taking too long to load, so he uninstalled it using the add / remove programs.

This is where it gets interesting. IE 8 seems to work, until you try to download something interactively. For example I went to adobe.com and tried to install Acrobat Reader, the download would not begin.

I tried to install chrome, however the auto-install would not start. When I chose the standalone install for chrome, the direct link to download worked.

The customer uses webmail and in IE he can log into his email, view the emails, but can't delete. When he selects an email and clicks the delete button, the page refreshes, but the email is not deleted.

So I can't uninstall IE 8, I can only turn it off in the Windows Component applet, and I don't see a full install of IE 8 either. He needs IE for some of the web applications he is using in his business, so we need to get IE working. how to fully remove and reinstall IE 8?

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