HP Laptop Freezing After Startup - Getting Infinite Twirling Circle

Oct 14, 2011

Here is my laptop info:
System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Athlon(tm) II P320 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3834 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 256 Mb
Hard Drives: C: Total - 290686 MB, Free - 122376 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: Trend Micro Internet Security Pro, Not Updated

My laptop recently shutdown due to no power, when I restarted i was able to get to the main screen, but then i couldn't go any further...kept getting the infinite twirling circle. Am able to start in safe mode, where i ran superanyispyware, trend micro and malwarebytes full scan for each and all came back clean. my daughter uses this sometimes and downloads some things so am hoping it hasn't screwed anything up.

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After 5 hours of trying various entries into the command prompt... I found this one that worked.:

dism.exe /image:<drive letter>: /cleanup-image /revertpendingactions

sfc /scannow /offbootdir=<drive letter>: /offwindir=<drive letter>:Windows BUT... my problems aren't totally clear yet:

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toskrl.exe is corrupt.
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[code]....

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Tech Support Guy System Info Utility version 1.0.0.2
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[code]....

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