Can't See BIOS Or Safe Mode
Jul 14, 2012
I recently got hit by a virus on my new pc. PC's that I have owned in the past I would boot into safe mode and fix. However, when I restart to hit f8, I do not see the BIOS. I know the computer brings it up b/c it doesn't boot into Windows 7. So I booted into Windows 7 normal, went to msconfig and told it to boot safely. I got no display at all now after rebooting. I can't get back into Windows 7 nor see the BIOS, or Safe Mode.
I have tried more than one monitor. I do have dual graphics cards, so I do not know if that is causing the conflict or not.
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Nov 19, 2012
before the blue screen i had windows 7.
I have a sony vaio laptop. After having a blue screen appeared and computer turning off by itself i cant login to safe mode. I was able to go to f2 bios but not to the advance booting options f8 or shift+f8.
so after tuning off i tried turning on the laptop. sony logo appeared and then theres was a black screen with a small white line blinking and that was the farthest it could go. So i tried formatting and installing a fresh copy of windows 8 and for my surprise I was able to logon into windows again.
The problem now is, that im still not being able to login into safe mode or adavance booting options.is there a way to do a complete hardware diagnosis?
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Oct 17, 2012
I have the most strange issue with my keyboard. It works in Bios, it works in safe mode, it works when I try to repair windows (repair files are added to a partition on the laptop - its how I bought it) but whenever windows boots normally, the keyboard won't work.It is a built in keyboard to my laptop and the fact it works everywhere else tells me it's fine (just in case connectors were damaged I stripped it and had a look anyway).Things I have tried
1) uninstalling the driver in safe mode - this reinstalls when I reboot but still no joy. The strange part is I do not think the driver files are corrupted because safe mode and normal mode seems to use the same drivers (standard ps2).
2) The manufacturer (HP Compaq) has no specific drivers which leads me to believe that standard ps2 is right but I reinstalled quick buttons -no joy
3) there are no conflicts or yellow exclamation point in device manager
4) the only thing I did was upgrade my AV (AVG 2013) so uninstalled -no joy.
5) ran AV and MBAM and ran TDSS killer just in case - no virus or malware
6) cleaned registry with Ccleaner -no joy
7) no processes or startup items are unusual but I have killed /disabled just in case-no joy
8) did a system restore (no joy)
9) I had backed up the registry ages ago so I tried that -no joy
10) Tried on battery and plugged in no battery in case the power is an issue -no joy
11) reflashed Bios - no joy
12 - All language sttings looked ok
A USB keyboard works if plugged in Just in case I did run hijack this too
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Jul 14, 2012
I recently got hit by a virus on my new pc. PC's that I have owned in the past I would boot into safe mode and fix. However, when I restart to hit f8, I do not see the BIOS. I know the computer brings it up b/c it doesn't boot into Windows 7. So I booted into Windows 7 normal, went to msconfig and told it to boot safely. I got no display at all now after rebooting. I can't get back into Windows 7 nor see the BIOS, or Safe Mode. I have tried more than one monitor. I do have dual graphics cards, so I do not know if that is causing the conflict or not.
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Nov 24, 2012
Windows 7 wont install, I've tested the RAM I've tried it on my hard drive and SSD. I have installed windows XP and it works fine I am using the PC now.... Windows will install then it restarts and goes to the starting windows screen, turns black then restarts asks how I want to start windows. I tried safe mode I have updated BIOS I feel like I have tried everything and I can't get it to work. I have spent 15+ hours trying to figure this out and I am going insane because I cant get Windows 7 to work on my new PC.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Aug 1, 2011
the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.
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May 8, 2012
window 7 working on safe mode and unable to choose the another restoration point and it is not loading in normal mode -after installed third party software worked on that for few hours, then after switched off and later it switched on then after this problem started, automatic repair done, nothing is notified
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Jan 16, 2013
I am using acer laptop,intel Pentium processor,windows7 professional os,my problem is windows is not starting normally and is running safe-mode.when entering normal mode it is displaying "welcome" after entering password "Please wait",it takes a long time to starting window and i'm waiting more than 24 hours but its not starting window normally...but it starting safe mode.
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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Sep 17, 2012
So I am having trouble with my computer since last night it started to give me the blue screen of death every 10-15 minutes with all kinds of different reasons. I cleaned my pc, searched for viruses as much as I could, and I have restored to a different point in time twice. I have tried the windows memory diagnostic twice. No issues. I have tried the files check before start up, no issues were detected.Pfn_list_curruptan attempt was made to write read only memorysomething on the lines of service_system_exeption? Not sure about the last word to be honest I caught it while my computer restarted on its own. Memory_ managment Bad_pool_errorI am not sure what to do I have done all I can by myself. I will be doing a complete restore to manufacture settings after I get something to back up my files. In the meantime maybe I can figure out if it is a hardware issue or if there is something else currupt.
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May 24, 2012
I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen.
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Oct 28, 2012
I have a Laptop HP pavilion Dv4 my graphics card is AMD M880G with ATI Mobility Radeon HD 4200, my processor is AMD Turion(tm) II dual core mobile M500. The thing is i was playing Tropico 4 and i paused it then it began to mix pixels i couldn't see nothing, then i restarted and this is what happens:I cant see nothing, all is mixed up. on safe mode runs well.I played driver san francisco, fallout new vegas before and any of this happened.
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Feb 18, 2013
i bought my hp pavilion dv6 laptop in 2010 and the warranty went out on 2011, i turn on my laptop and i only get the quick web. Every time i try to start window it tells me it cant. i can not even get on safe mode. it asks me to repair my computer but every time i click on that i get a blank blue screen (baby blue color). i have tried to go on safe mode it wont let me, i tried to go on safe mode command prompt and it still wont let me,
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Apr 11, 2012
I have a HP Probook 4430s and under device configurations in the F12 options, what does "Numblock on at boot" mean and what does it do. I'm still having troubles booting up.I can start up in safe mode and w/networking and have been trying to figure out how why it dosn't want to work right. When I'm in safe mode everything works fine but when i shut down and try to power back up i can only do it in one of the safe modes, also it takes a really long time to even do that.So I was just wondering what Numblock on at boot ment and what it does.
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May 6, 2009
I have installed the RC build of Windows 7 as a second OS on the machine.I am finding it incredibly difficult to solve the display driver issue that I have. Currently in Device Manager my display adapter is listed as:Standard VGA Graphics AdapterI believe that, since this is occuring, any ATI graphics drivers that I try to install aren't recognising the x700 as my graphics card and so are failing to update any drivers.At the moment I'm stuck with the standard Windows display drivers which limit the resolution of the screen and disable graphics acceleration etc..If anyone has an idea of how to soI wondered whether it would have anything to do with updating chipset drivers etc...but since I've never had to do that before (and since I am still using XP on the laptop) I didn't want to start messing things up.
edit: I should add that, on my first install of Windows 7 I used Windows Update to install an 'ATI Technologies Inc. driver update for ATI MOBILITY RADEON X700' - once installed, after rebooting the screen was completely black and there was nothing I could do to get the picture back. I tried booting in low-resolution mode and safe mode but neither helped. I wondered whether it was because I had the screen set to the highest resolution possible before installing and rebooting the drivers.
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Jun 1, 2012
I am using windows 7 32 bit on my computer. while booting my computer initial windows 7 logo appears with keyboard num lock lit; but after the logo stuff; the user choice screen should have appeared but; the num lock key goes off and doesn't re light and black screen appears. But it works fine with safe mode and safe mode with networking?? What could be the problem??
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Feb 15, 2012
how do I get back regular mode from safe mode?
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Nov 22, 2009
How to boot in Safe Mode in XP Mode?
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Apr 1, 2012
after moving my gaming computer upstairs, plugging everything back in (with no new hardware except for a new wired cable), and it gave me the BSOD with Page fault in nonpaged area, and 0x0000050. With only a different sound system hardware and different network cable which has been used previously by another computer upstairs, it failed to function correctly. I followed few tutorials, most asked me to go to safe mode, which I cannot do because it leads me back to the BSOD into the same cycle over and over and over again. I do not have my Windows 7 disc. Is there a possibility that an internal hardware was damage on the way moving it upstairs?
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Jul 12, 2012
When I copy lets say 13 files from my hard disk to a pen drive, copy paste happens. While the process is on, it shows 14 files being copied, i.e. 1 file extra. Whe I look into the destination copy folder, I find only 13 files. And when I delete that folder, it mentions 14 files being deleted. Which is this one extra file
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Sep 8, 2010
I've had this problem no matter which version of Windows I've used: I have trouble getting into Safe Mode. Some technicians have told me to tap F8 while the computer is starting. The Windows 7 Help says to hold down the F8 key while starting. I need to get into Safe Mode and have been trying both methods - and nothing is working. I think there is a precise time when you have to hold down the F8 key - but I can't find it and need some guidance.
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Mar 20, 2010
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Jun 7, 2011
I was playing wow when my computer just crashed and shutdown. I rebooted and got the CI.dll error. I tried windows repair but that did not help. I can't run safe mode, or any mode to run scans. I can only get to the desktop with the "boot without driver signiatures" I can't run TDSS kaspersky tool.
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Oct 9, 2011
On windows 7, we are unable to get out of safe mode. We tryed rebooting and reinstalling and nothing has worked.
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