Windows Explorer Has Stopped Working: Turned Off The System Restore Option
Apr 29, 2008
running Vista Home Premium (32-bit). When you log into Windows, you immediately get the error "Windows Explorer has stopped working". Then it says explorer is restarting, restarts your desktop, then is ok for about 3 seconds. The error then pops back up and it is stuck in that loop.
It started when he clicked on some popup he shouldn't have. I removed a trojan identified by Mcafee as exploit-byte verify. I have also disabled all startup programs and services (except windows services) through msconfig. However, I am still getting this error popup. Unfortunately, he had previously turned off the system restore option and got rid of the recovery partition.
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Jul 25, 2008
Lately when I've tried looking at different folders and files on my hard drives I keep getting "Windows Explorer has stopped working and will restart." It's driving me nuts, I can barely do anything.
Also, same thing with Internet Explorer...I'm getting real sick of Vista's shoddiness..
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May 3, 2009
Not sure why but when I try to open system restore I get this message: "System Protection Settings has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I cannot make or restore my computer. If I go into system protection I get this error: C:WindowsSystem32SYSDM.CPL is either not designed to run on Windows or it contains an error. Try installing the program again using the original media or contact your system administrator or the software vendor for support.
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Apr 19, 2008
System Restore is unable to restore on a 4 month old Vista machine. After rebooting and logging in message says (System restore unable to restore your files due to an unknown error). The reason I was trying to restore is the wife was unable to access many programs on her login. When you clicked the start button on her login the program files were empty and we were prompted to do system restore. Everything was fine on my login and we are both set up as administrators. I also tried system restore from the start repair boot process same thing. Reading other posts I do not use norton antivirus but avast's free one. The restore option worked fine a couple weeks ago when a software install caused me issues
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Jul 6, 2008
By now it should be obvious that, under the Vista operating system, I have Home Premium, there is a severe overall, general "has stopped working" problem.
Thus far I've experienced:
"Internet Explorer has stopped working"
"Windows Explorer has stopped working"
"Word has stopped working"
"Sherlock Holmes Nemesis (Adventure Company) has stopped working"
"Outlook has stopped working"
"Acid 4.0 (Sony) has stopped working"
"Acid 6.0 (Sony) has stopped working"
"Sound Forge (Sony) has stopped working"
Is it not obvious by now that Vista has a problem, maybe a compatability problem, with everything from Internet Explorer and Microsoft Word to third party programs which cause programs, as I mentioned, even programs made by Microsoft, to "stop working"? Is there no an overall "stopped working" patch or something that Microsoft has released by now?...............
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Jan 6, 2009
I have a laptop with Vista Home Premium a couple years old but all up to date and everything. It was working fine, but I was messing around in the startup menu tonight and accidently cleared the wrong box. To make a long story short, after the machine restarted, nothing worked. I can't access system restore to fix it because it tells me that system restore isn't working, and that the volume shadow copy service isn't working. The error code on that is 0x81000202. Also the event log isn't working, apparently Windows Explorer isn't working, so much isn't working, and it won't connect to the wireless router so I've lost the Internet connection. I don't even know enough about the problem to say what exactly isn't working, but the machine is useless now. I've run every internal diagnostic I can find and the memory is fine, but something critical obviously stopped running when I cleared that box. I can't access the startup menu to reconfigure it either. Does anybody have any clues as to what I've done and how to fix it short of doing a clean install of the operating system?
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Jun 8, 2009
Running Vista Home Prem;32bit Recently I noticed my HDD loosing about 3 to 4GB of space per day.....this all seemed to start right about the time I installed Vista SP2. I felt the lost was due to System restore rstore points, and, I was right. I turned off Restore which deleted all restore points and available space on my HDD increased back to where it should have been. Under XP you could adjust the size of the HDD reserved for Restore points, I don't believe you can under Vista. My total Restore Point space was taking up around 30GB of my HDD. Does anyone know how much HDD Vista reserves for Restore Points? It just seems to me 30GB is a lot of space to be taken up by Restore and I don't know how much more space would have been taken up by Restore by Sysyem ahd I not deleted all points. I of course have turned it back on and created a Restore Point (and immediately saw I lost 3 GB).....(I was losing about 3 to 4GB per day..and it was ongoing). Losing this much space per restore point....is this acceptable?
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Jan 13, 2010
For quite a while I have been getting the message "Windows explorer has stopped working".whenever I try to right click a file in a file listing. I have been working around this problem but I'm getting fed up with it.
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Apr 19, 2010
I got this problem in vista home premiun since I installed service pack 2. It happens when I click the right button of the mouse, I was told that it could be because I installed some application but I didn't find the culprit. Anyway, I want to execute command prompt as administrator and since I can not do it from the all start menu with a right click button, is there another way from a command line??. Actually I need to make some changes to HOSTS file and in order to do that I need to edit it as administrator.
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Nov 24, 2009
when my Vista home premium 32 bit windows explorer stop working frequently. when ever im doing something else in firefox or microsoft office, once i try to click Start button or i click dekstop icon. the whole windows will just freeze and ask me to restart the program(windows explorer). Im currently using a genuine vista OS, genuine microsoft office. Below are the data i copy from "Problems Report and Solutions". I did try the solution provided by microsoft, but they are just asking me to do windows update. but its seems like not solving my problem by just updating my windows. this problem did not cause me lot of problem. but its just too frustated to see it keep restarting for the whole night.
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 00066796
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 17417
Additional Information 1: cd80
Additional Information 2: a4d78125ad538c035e8838c8cbc364a1
Additional Information 3: 1c11
Additional Information 4: a0d05fbdfaec8ef138d723df00928cfb
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Dec 23, 2008
I don't know if my Threadtitle fits the exact English message (doubt it) but that's my Problem. Since the start of my PC today my Windows Explorer stopped working, everytime i click on Computer or Control Panel. It always just restarts the Explorer and i got the same again. By searching the Error via Google i found 1000s of Topics about this Issue
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Oct 6, 2009
I am getting the windows explorer stopped working/restarting loop upon computer startup. I followed a suggestion to check "eventvwr" from the task manager and it seems as though the fault is associated with MP4splitter.ax My problem (or at least I think my problem) is that I cannot locate this file to delete it. A simple search of the computer does not bring it up. I already tried the "change from thumbnails to icons" thing in the control panel but can't seem to get to the correct screen it in time.
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Sep 21, 2009
Rundll32 & Windows Explorer Stopped Working. Everytime I 'bootup' computer. the above errors pop up and screen looks like it refreshes itself.
Unable to access anti virus/malware apps
Unable to use computer or get online
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Jul 31, 2008
I have vista home basic. My computer is a compaq presario sr2170nx. The last couple days I have been getting the following message when I right click on icons on my desktop or click on quick launch icons: Windows explorer has stopped working. It gives me the option to restart or search online for a solution. either one causes the icons in the system tray to go away and then reappear. this doesn't happen when i right click on folders on the desktop but any icons for applications it will. Also any icons in those folders will do the same thing. I have virus scanned with nothing found. I am currently scanning with adaware although i don't think it will find anything either. I have downloaded a few programs recently to convert portions of a dvd to mpeg for a class I'm taking but nothing else out of the ordinary.
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Aug 27, 2009
I am trying to play a DVD movie that I burned about a year ago. It has always worked previouly, but now when I try to open it from Autoplay or from Computer, I get a message telling me that Windows Explorer has stopped working. Can you help me with this one?
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Oct 20, 2008
my computer new less then a year ago and use it for internet access, word processing, and a little gaming. recently i've had update issues, but even stranger when I attempt to extract a file using vista's in home extraction program(dont have a third party one) I get a message "Windows Explorer has stopped working" which then immediatly is followed by "Windows explorer is restarting." I can not extract files nor move files around that are in these files without this occuring. I went to the problem reports and solutions and get the following message:
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: avgoff2k.dll
Fault Module Version: 8.0.0.153
Fault Module Timestamp: 4885e26d
Exception Code: c0000005
Exception Offset: 000041e6
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
Extra information about the problem
Bucket ID: 858947222
Along with that I also got a COM surrogate error this morning when I tried to extact a file. I have no idea whats going on, I called Gateway support, and they are sending me a wipe disc but I'd prefer to just fix this.
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May 15, 2008
have a folder named "Mutimedia" its size is 3 GB and it contains a lot of files (mp3, rm, wav, ...).Many times when I open this folder, I got "Windows Explorer has stopped working" message and the folder stopped working.
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Apr 7, 2010
S.O. Vista Home Premium SP2 Problem: opening folders. For some time it is impossible to open the folder double click, crashes with error message: Windows Explorer has stopped working .... I can only open them with right-click Explorer, while right click Open gives me the same problem. I tried, in vain, downloading ShellExView and disabling all non-Microsoft items.
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Mar 31, 2008
I am running Windows Vista Home Premium edition. Earlier today, a new problem started to occur. Each time I close a folder, I get a message telling me that Windows Explorer has stopped working. It then restarts and things appear fine. I can do everything as normal on the computer, but if I try to close a folder again, same error message.
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Nov 10, 2009
I bought an HP Pavillion a6750f in May. Its OS is Vista 64bit. This machine ran fine for the first month, then I started having issues. I cannot pinpoint the start of the problems to any one event. I first "lost" autorun. I was trying to install PhotoImpact. The first disk worked fine, but when I put the second one in, I got an error message telling me something about autorun (seems to me it was something else, but I cannot remember what at this time). Any way, if I put any disks in, the computer would not automatically open them, or run them. After a few days of struggling with this, I finally got things working again. But, about a week after that, I began getting the Windows Explorer has stopped working error. That still is not fixed! I am a college student who takes most of my courses online. I needed Adobe Photoshop CS4 and Dreamweaver CS4, so when I tried installing them, I got a bunch of errors, issues, and problems. I uninstalled just about every program I had, and tried installing one at a time to see if any of the programs were causing problems. Vista, as you know, does not support many older programs, which is a PAIN! But, I did find a few "upgrades" for some of my programs so they would work with Vista. Unfortunately, after installing those "upgrades", my computer still did not work properly......
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May 4, 2008
and I don't get it. 'windows internet explorer has stopped working.' and then sometimes when I start it---the links are all missing. All I have is the basic IE7 with the Yahoo toolbar, latest version. The next time it happens, I will take a SS. I may have to go to FF which is not my preference. How do you get FF be the default browser for yahoo mail, for example?
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May 29, 2009
Windows Explorer has stopped working and then closes and restarts. It doesn't happen initially after booting up. But after a short period of usage like 3-10 mins, every time I open up Explorer or Control Panel, Windows Explorer crashes and has to restart.
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May 28, 2009
After installing SP2, on 5/25, System Restore seems to have stopped creating automatic restore points every 24 hours. I checked the Task Manger and it is set for 24 hours. It shows a restore point being created on 5/26. System Restore shows the last Restore Point being created on 5/25 about 1 hour after downloading.
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Apr 14, 2009
I am running Vista Home Premium. BitDefender Internet Security 2009. I installed a small program called SUMo tonight. Other than that, I updated my WinPatrol, RoboForm, and I updated Java 6 update 11 to update 13. I keep getting a pop up that Windows Explorer has stopped working, then looking for a solution, then it says it's restarting but then when I try to open my control panel the same thing happens all over again. I restarted and so far it hasn't happened since my last restart, but I have restarted several times tonight due to this problem.
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Apr 11, 2008
I have a recent problem installing Windows updates on Vista Ultimate as the update process stays on 'creating restore point' forever. I've let it run as long as 7 hours in this state, with no change. It looks like the system is unable to make a restore point sucessfully. I know it has worked in the past, as I'm fairly up-to-date on Windows updates. Reading some other threads, I've tried using Disk Clean-up to remove all by the most recent restore points, and then try to disable/re-enable system restore - this part without success. When I check the system properties for System Restore, the System Restore button is greyed out. I've attached a screenshot of the screen for reference. I've checked the group policies to verify the System Restore is not disabled there.
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Jun 7, 2008
When I go to UserCP->Edit System Spec, I get a blank page. I've tried two different browsers. Is this broken, or just a problem with my profile?
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Apr 19, 2009
i get this message all the time when i have "uac" on,when i turn it off no problem,but i dont understand why. when it happens i cant get to controle panal to turn off "uac",the only way is to use system restore to get back to when it was turned off,and then all is well again
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Jan 11, 2010
I'm having a problem with my Acer Aspire 5100 with Vista. After turning on the power, selecting the User, and entering my password, the following occurs;
1) Welcome screen for about a minute
2) Black screen with the Windows message "Windows Explorer has stopped working",When I select "Check online for a solution and close the program" it takes me to a Problems, Reports, and Solutions block entitled 'Download updates for Windows' where I "Click to go online...." This Windows Update website tells me to use my Start menu to check for updates. But at this point I still do not have a Windows desktop with the Start menu.
3) While this has been going on, another Windows box opens with the message "Windows host process (Rundll32) has stopped working" [NOTE - all of these problems began when I tried downloading from a shareware site for the first time. I suspect Rundll32 has something to do with that.]
4) A minimized Windows box shows up and when enlarged it reads "Microsoft Windows Search Protocol Host has stopped working" This box provides a choice of "Going online" or closing. If I click the going online command the screen goes black and stays that way. If I chose to close the program. This same Search Protocol Host messages returns and returns and...
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Apr 20, 2008
I currently use Vista Business and had the opportunity to purchase Vista Ultimate +Sp1 Backed everything up, went for a clean install (even formatted the disk)...Ultimate however, right from the start was a disaster Loads of appcrash errors Every time I closed internet explorer, it caused a fault and restarted (explorer has stopped working) Virus software couldn't update Even a blue screen! Every boot, I was getting a screen message telling me vista was checking the disk and finding it 'clean' Start menu was like in slow motion and many more errors
Think to myself, hmmm, maybe a duff installation and driver issues. So, wipes disk, does another brand new clean installation and this time didnt even bother doing anything with drivers, virus software and anything else... guess what Same problems - Vista Ultimate just doesn't want to work on my machine. I've since re-installed business and its flawless. How/Why can this happen? Is it a bad burn maybe (vista +SP1 downloaded from microsoft)??
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Feb 13, 2010
im having an issue here. one day my explorer.exe stopped working and would not load. Even task manger wont launch. When I go to Windowsexeplorer.exe and launch it manualy it starts but crashes immedialty. Even after reboot it crashes upon startup. Ive checked the regedit and the shell area says explorer.exe like it should. I dont know whats going on but its fustrating so far im able to use the comandprompt to do things like taskkill, msconfig, and regedit. Also when i click a link after using google search, the listings all redirect me to a random ad site. So im assuming all this could be the cause of a virus or malware related issue. Only problem is that my virus scanner wont start up, and ad-aware freezes during the scan. I cant boot in to safe mode for a dumb reason too. My laptops blacklight went out so I have to use an external monitor. I also have ubuntu dual booted, but the problem is that my external montior display dosnet turn on untill vista is choosen from the start up. When in the bios screen, and os selection screen I cant see anything so safemode seems to be an issue to access. I dont want to reformat, and I problay cant since my external montior dosent work in the bios menu anyways.
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Jan 25, 2008
so all of my old games (pre-vista release) work fine, but every "Games for vista" game i have purchased and installed will not run. i have tried clean-install of vista home premium, i have tried re-installing the games, i have tried looking for patches... everything I can think of every time it is the same thing at the splash screen, "_______.exe has stopped working", windows is checking for a solution blah blah blah. the problem is, its done this for bioshock, Unreal tourney 3, hellgate london.......
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