Norton Ghost 14 & Home Premium 64bit
Nov 27, 2008
As I bought the product today and when I put the disk in the drive and ran the installer, it all seemed to go well and I then rebooted the computer with the disk still in the drive. On the reboot the computer hung up and stayed on a Black screen, I then did a Reset of my computer and when it rebooted I got a Blue screen with an error message - System_Service_Exception. The computer rebooted and I removed the disk, and then I got another Blue screen about Bad_Pool_Header.
Finally I had to restart my computer with my Vista disk in place, so that I could un-install Norton Ghost 14. I managed to do this and I then did a System Restore to get my computer back to a decent state so I could use it. I have had a search around on the Symantec website, and I cannot find anything to help me with this problem. And how I can install Norton Ghost 14 on my computer, and if I have to disable anything for the installation?
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Oct 19, 2009
Gateway/Acer NV14u laptop
Problem:
Pointer freezes and seconds later the screen goes black while external mouse is plugged in.
Here is a link to the computer specs.
Gateway Official Site: Shop - Notebooks - NV5214u Laptop Product Details
Other info:
I've owned it for almost a month with no problems at all. I was aware at the time of other people having this happen, but noticed almost every laptop on the market has issues with a few or more of them. Everything worked just fine with an external mouse used. Never had one problem...
I then formated my harddrive and everything seemed to be ok. Now, when I plug in the external mouse, every 5-15 minutes the pointer will freeze and shortly afterwards the screen goes black. Everything appears to be running still, but won't shut down unless you hold in the power button. It has no problems at all with it not plugged in.
I assumed it was a driver issue, or possibly a bad reinstall. After about a hour of looking through search results I have no idea what the deal is.
I have tried updating the graphics card drivers and installing all updates, but still get the same errors.
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Mar 23, 2008
I keep reading about folks who needed to remove some sticks of ram before installing vista 64-bit. Is this mandatory? I have 4 gig of Ram and I really don't want to open up my box and remove 2 gigs, as my computer is large and I'd have to remove memory cooling, etc. (I know, lazy) Do some people with 4 gigs ram succeed in installing vista without removing memory?
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Nov 30, 2009
I am looking for a good easy to use backup program. I now have Norton Ghost and it is hard to use.
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Jun 5, 2008
This note it intended to assist those who wish to use either of the subject programs in the same fashion I do. I have extensive experience with Acronis version 10, initial release and build 9042 and version 11 build 8035. Also experienced with Norton Ghost version 10 and version 12. Both products are good. I choose not to use the Acronis products because executing scheduled backup tasks with validation for 4 systems would take about 9 hours and 20 minutes using Acronis TrueImage whereas the same tasks using Norton Ghost would take about 2 hours and 40 minutes.
I back up four systems to an external drive on a regular basis. Each backup is a full image of a system. Each backup is validated. Each system backs up to a different directory on an external drive. I keep 6 backups for each system. All backups are scheduled overnight on the same night. The drive is attached locally to a Vista system and 3 XP systems back up to it's directory via a LAN. The back up time for the 4 systems are about 10 minutes, 20 minutes, 20 minutes and 30 minutes. Validating the backups take roughly the same time as does the backup. These times are about the same for all the products.
The time difference (9 hrs 20 min vs 2 hrs 40 min) is due to what I consider a flaw in the scheduled validation process of the Acronis products. When executing a scheduled backup with validation, the Acronis products validate every backup on the backup location. The first backup of 10 minutes and 6 validations of 10 minutes each takes about 1 hr 10 min. The second backup of 20 minutes and 6 validations takes about 2 hrs and 20 min. The same time needed for the third backup. The 4th backup of 30 min and 6 validations takes about 3 hrs 30 min. A total of about 9 hrs 20 mins.
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Nov 8, 2009
A little background: was using XP 32bit since it's conception and decided to install 64bit vista home premium, since my current architecture can support it. I'm running a AMD Athlon 64 X2 Dual Core Processor 5600+ (2.8GHz), 2 GB of RAM, and an nVidia GeForce 8800 GTS (640MB Video Memory).
nVidia Driver version: 191.07
DirectX version: 10.0
As you can probably discern from the screenshot below, I have a slight graphical glitch that seems to be causing little errors whenever anything is redrawn on my screen... Needless to say, this problems didn't exist when I was using XP.
update edit: went into performance tab in the advanced system settings and tried best performance options, no change, glitch persists...
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Jul 27, 2009
I have a 4 month old HP desktop running 64 bit Vista Home Premium. Historically its been running great. This could be unrelated, I loaded Norton 360 on it a week ago and its been nagging me to set up the backup. I set it up the other night and it failed. Being tired I decided to look at it the next day. The next day it would not boot. It goes through the bios and as soon as it gets to windows it loops back and starts over. I have run the F9 diagnostics and all the hardware checks out. I can't F11 into the recovery partition so I have ordered the recovery cd's from HP. I have checked all the connections to the mother board, memory, HD's, cabling etc, with no luck. I can't imagine what would have happened other than Norton overwriting something on C drive when it tried to backup. (who knows with Norton).
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May 13, 2008
I'm confused - I keep seeing different statements as to which versions of Vista that Virtual PC will work with. So any experience of whether it will work with 64bit Home Premium?
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Apr 16, 2009
I have Norton Ghost 14 and Vista 64 Ultimate. I don't see any reason to use Ghost over Windows Backup. Both take about 2 hours to backup my hard drive.
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May 3, 2008
I have the 32 bit version of home premium running, and I ordered the dvd for
the 64bit version, and paid shippiong charges, about a month ago. Today I
received a letter in the mail telling me that the 64bit version of windows
vista home premium has been discontinued. Is this true?
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May 16, 2008
I am currently running Vista Home Premium 32bit (OEM, sadly) and would like your advice. I am planning on building a new PC over the summer (as I can finally work for decent wages!) and I want to make it a beast. I'm not going to go completely crazy; I'll have a budget of around €1,500 to €2,000. For the most part, I have a good idea of what I'll be getting (X38 Intel mobo, E8xxx Core2 or Quad, R700 ATi or 9xxx nVidia etc) but when it comes to RAM I'm a bit stuck. Should I get 4GBs and a cheaper 32bit version of Vista or go for the 64bit? I know 64bit can theoreticly handle alot more RAM than 32bit, but with 4GB is it worth spending the extra cash on 64bit, or will 32bit handle it just fine? (And by "handle it" I mean utilise it fully. I dont want to find only 3GBs out of 4GB are actually being used...) Aslo, for the 64bit users out there: how is driver support? Are you encountering many problems with games/drivers/hardware?
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Sep 29, 2009
Can I run Office 2003 on Vista Home Premium 64bit??
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Dec 31, 2008
I was having constant blue screens in my new Gateway comp. Its a laptop, M Series, 15.4 inch screen. It brought along the Windows Vista Home Premium 64bit OS with SP1. Dual processors, 4GB of memory. After countless of blue screens, they seemed to come and go, I figured the comp was just being dumb. I unistalled all the things I had placed on it [which really wasn't much] so the laptop was running with all the things it brought from scratch only. Blue screens disappeared for a day or so, and then came again, though with less frequency. I was using it today, left it for a few minutes, and when I returned it had gone to the usual stand by mode.
Moved the cursor so it would restore, but after twenty minutes of a blank black screen I decided to turn it off and on again. And that's when it started to refuse to boot. Whenever it tries the bar appears for a minute or so, and afterwards it's replaced by the BSOD. To my disdain they always disappear quickly, so the most I can read on it is something about a driver malfunction, or whatever, and the error code 0x0000007E. So yeah, if anyone has a clue as to why it won't boot, and how to fix it, I'd be grateful. Of course, I could just re-format it -- but I want to leave that option as a last case scenario.
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Apr 30, 2008
i have several 32bit vista ultimates on other machines. the 64bit machine has Home Premium and i'd wanted to go ultimate on it as well. i saw "Anytime Upgrade" and using the name only postponed the upgrade till i had funds and time to do the upgrade. surprise 1, anytime refers to paying for the upgrade. i was sure to use the 64bit machine to order and postponed my expectations on using the ultimate features until the DVD arrived to me in alaska.
since the upgrade order process said it was scanning my machine i was sure i'd get the 64bit disk. surprise 2, disk was the 32bit DVD tho it was plus SP1 so i guess it did scan my machine in some fashion. in the package the instructions on ordering 64 bit media are given. use this web site and order. you'll have to pay even more and wait even longer but you'll get the ultimate upgrade ultimatly. surprise 3 the web site after putting in the product key from the ultimate upgrade dvd package gives the error "No Offer Found"
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Apr 8, 2008
I have Vista x64 with 8GB DDR 2 ram, 2x8800GTX cards, 4 hard drives (2x500gb, 1x150gb and 1 raptor 32gb OS). I back up daily, and yesterday encountered a problem requiring a restore. Since System Restore is useless as it didnt save my "create a restore point" I decided to go ahead with my daily Ghost backup (v12.0 used). Hell broke loose. Ghost's always worked fine under XP but Im writing this article for any suggestions on X64 (if its even the problem). You see, when booting from the Ghost CD, what usually happens are one of 2 things:
1) The Symantec page wont even load, the PC will give a BSOD error message until I remove all but 2GB RAM, then Symantec loads etc
2) When RAM removed, Symantec loads, finds the restore point, restores the drive. Then with around 20 seconds to go I get a BSOD (same one as before). Try booting the PC and for a split second you get the BSOD and it restarts.
If you try loading the CD again, you get the BSOD. The only way to get around the BSOD (and to start the whole process again) is to PHYSICALLY remove the hard drive you reinstalled on, format it with a different computer, plug it back in and start over. This was mental! I restored onto a (newly purchased) Raptor drive. No idea what the problem is. Does anyone recommend any new software to backup a whole PC (quickly) and possibly retore itself within Windows, or ways around the problems above?
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Apr 16, 2008
I have had problems connecting to the internet using Vista ultimate, so I did a clean install with SP1 and installed norton ghost V12 so I could make a backup of the clean install , I can connect to my ISP but cannot go any further, there is no animation of the internet icon in the taskbar even though it is turned (animation) on , the diagnostic link could not give any answers, and when the internet icon in the taskbar is right clicked and open the network settings (bottom of the list) it shows My ISP to my Computer OK but from my computer to the internet is a large X which means I cannot get out to the web..
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Jan 31, 2009
For some reason, the laptop I just bought (Gateway FX P-7805u) will not remain shutdown if the Ethernet cable is still plugged in, and will turn itself back on. Sometimes it's immediately after shutdown, sometimes it's a few minutes later. I am actually pressing shutdown (not the "low power" option button, that looks very similar to the shutdown icon, located next to the Lock button in the Start Menu).
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Oct 16, 2009
I just got a new HP Vista Home Premium computer. My old XP Media Center computer with all my programs and files - I don't have that many pictures and no movies etc. - held about 25GB of stuff (both Defraggler and Norton Ghost indicated that 25GB was the size of the entire contents of the C: drive).
My Vista Home Premium computer, with all my programs and applications transferred over from the XP machine, has drive contents of a whopping 100GB(!) according to Defraggler. However, the Norton Ghost backup file of the C: drive is under 25GB in size. Both the XP and the Vista computer are on NTFS file systems. What can be bloating up this new Vista machine? I've looked around with Power Desk Pro 7 and don't see much. DeCrapifier doesn't identify anything obvious.
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May 22, 2008
I understand this can be done online. The information says that I need the Anytime upgrade disk to complete the process. Is this so? Sorry to be stupid but need to know the steps involved. If I dont have an anytime upgrade disk, how do I get one?
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Oct 26, 2009
Do I need an upgrade version of Win-7? if so, which? Or do I simply wipe off WinXP and install a Win7 Home Premium full fresh install?
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Apr 13, 2009
I am a grad student and I own a 64 bit Vista Premium laptop. My uni offers an upgrade to 32bit Vista Ultimate for 20 bucks.. My 64 bit OS just sucks..the keys get stuck, the mouse pad doesnt work properly, cant play games..sometimes both the keyboard and the touchpad dont work at all!
can i upgrade to a Windows 32bit Ultimate from a 64 bit Home Premium OS with just that upgrade DVD?? or shud i just get a new laptop?? lol i wanted to wait out for a Touchscreen windows 7 laptop :P but my present one is driving me crazy :| if it is not possible, do u think the SP2 pack to be released sometime soon can fix my problem??
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Nov 11, 2008
I recently installed 64bit premium on my XPS 420. I am having tons of problems and cannot find solutions. If I leave my computer on and idle for about 4 hours (or any length of time)it goes to a standby..normal. but when get back on it, everything is screwy. If I plug in a flash drive it won't read it. If i try to turn off the computer or restart it, it dosnt shut down, it just goes to the screen where it says its shutting down but never shuts down. Programs act funny and freeze up a lot.
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May 18, 2008
My system is primarily used for video processing and I have been running XP home it it for about 6 months. The system is a 3 GHZ quad core extreme so it's no slouch, 10K RPM Raptor boot drive, 3.25 GB RAM and a decent PCI-E video card.
So I thought since the apps I use have 64 bit versions, mainly Windows media encoder, I though I would get a 64bit version of a windows OS. So I got Vista 64BIT Ultimate. Most of the encoding I do uses WMV V9 Advanced or VC1 which is optimized to run inder a 64 bit OS. Just for the record I was going to download the trial version of XP 64 bit to test but the trial page is not offering the trial at the moment. I've been encoding WMV HD content for some time now so I know the tricks for performance.
I kept my XP home install on a sepereate drive so I can test. The first test with Vista was a 1080 15 minute clips encode down to a 720 resolution. Vista 64bit took 38 minutes, XP home using Encoder 32 bit took 27 minutes. I've done no tweaking of Vista yet but my XP home install is basically stock as well, no performance tweaks. Am I jumping to conclusions or did I just drop a dozen lead bars in the trunk of my sports car?
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May 27, 2008
I just ordered the Vista Ultimate 32/64bit (retail upgrade version). can I upgrade from Vista Home 32bit(OEM) to Vista Ultimate 32bit(Retail)? from my understanding,64bit'll be clean install that I already know...
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Jun 12, 2009
Can anybody tell me How can I install vista 64 home premium?
I have xp 32 bit on my computer, and I used the upgrade advice manager from Microsoft, and it tells me my system is compatible with vista. Thank you for any help you can provide, and this is my system info....
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May 17, 2008
I suddenly notice a lot of references to SP1 for Vista. I have stopped updates on my Vista Home Premium, after it killed my WinMail. I uninstalled upto KB 933928, and disabled updates. It is working fine, but I found AVG offering me AVG 8.0, which refused to install saying my Vista is not updated ( after downloading 80MB twice !! !&*()^%$$). How do I get to SP1? Just install all updates from MS? Will my WinMail survive? Or will I be forced to shift to XP Outlook? There is a lot of flak meant for Vista, but my system is very stable ( touch wood and everything else)
Request MVP advice.
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May 8, 2009
last Sunday(may 3rd 2009) i updated my bios (unfortunately). problem is, vista (Home Premium 32 bit which i used when problem occurs) is not booting my HDD. after showing my bios screen black screen appears with blinking cursor. i removed and inserted bios jumper for recovery and also battery. but the problem didn't solved. fortunately windows xp is working without problem. now iam using XP professional. i dont know whats the problem.
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May 5, 2009
I've just got this Error for a few days and tried so many ways to solve it, but it seems to be useless.
--------------------------------------------------------------------
Problem signature:
Problem Event Name: APPCRASH
Application Name: patcher_1.exe
Application Version: 1.0.0.1
Application Timestamp: 49055f74
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a783
Exception Code: c0000005
Exception Offset: 00023592
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 1573
Additional Information 2: 8174477e3f239fdb2eb28590ffa32700
Additional Information 3: f1c9
Additional Information 4: f7c0aa8817dca409d416936c036f5b41
--------------------------------------------------------------------
On the first day, i tried to reinstall windows and install this software again. [ Still that error]. The next nay, i tried to install this software on my laptop. [ Still it]. And after checking CMD, i tried on both of mine. [ still it ] The last day, tried to download that software again and reinstall it. [ still the same ] i spent 3 days to find out what's going on! But nothing's gonna change or be better!
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Jan 31, 2008
No sound issue was solved by my finally uninstalling the driver (convenant) and reinstalling an older one. The problem did start after making alot of updates, one of which was for the Convexant driver. Jan 6 or later so I used one from Dec. Voila!
Haven't seen anyone else using this driver (the other two are Bluetooths) so wonder if it sucks and if I should be using somethng else for this system??
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Jun 16, 2008
I am facing problems with the registry of the OS. When I install new software, I get some unusual error messages pointing to registry. When I try to uninstall old software, it leaves traces of the software even on the Start up Menu.
Can I do a format of the entire hard disk, reinstall Vista Home Premium (32 bit) again ?? Will it consider my old license or do I need to purchase an additional license ?
If I do a clean installation of the entire OS, what will be the case for Microsoft Office Student Edition 2003 ? Will it consume additional license if I clean install it?
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Mar 26, 2008
When I put the 64 bit install disk in, it goes through the usual install process. I entered the product key from my 32 bit box, and continued. The install then fails as it says it cannot find an authorised disk to install on. My 32 bit Vista is fully activated, so I am not sure how to get around this.
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