Apps / Software :: Windows 8 Crashes During Skype Call
Aug 4, 2013
I just upgraded our computer to Windows 8, but it crashes during a Skype session. I installed the Windows 8 desktop version of Skype, not the app version. I need the small window on top of the screen, and this is only possible with the desktop version, not with the Windows 8 app version!!
I already reinstalled Skype, but the problem persists.
SKYPE needs an ID (usually a Microsoft ID). Now is there anyway I can test a connection from My computer to phone or the reverse. AS I have only a single Microsoft ID I can't test this. I don't want to wait until I'm over at someone else's house to set this up. Is there a way you can test a SKYPE video call between your own laptop and your mobile. I just want to see if the video works both way.
I've had BSOD's before a clean install of Windows 8.1. Ran diagnostics and updated drivers and even did a memtest (6 hours 10 tests) no errors.
After clean install... no problems for 3 days and I've recorded everything I've added or installed in a journal.
As soon as I jumped on a Skype call I got a BSOD. Couldn't catch the error... it was overstack buffer of some sort.
Before the clean install I had BSOD's occur from Gaming and Skype.
All drivers are up to date and I don't seem to have any hardware issues because of all the tests I've run.
Could updating these cause problems:
PCI Simple Communication Controller SM Bus Controller
Here's what was removed and now things work:
App name Publisher Version Audacity 2.0.5 Audacity Team 2.0.5 Camtasia Studio 8 TechSmith Corporation 18.104.22.1688 Catalyst Control Center AMD 1.00.0000 Dell System Detect Dell 22.214.171.124 Intel(R) Manageability Engine Firmware Recovery Agent Intel Corporation 126.96.36.199960 Intel(R) Management Engine Components Intel Corporation 188.8.131.526 LAME v3.99.3 (for Windows) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 Microsoft Corporation 11.0.50727.1 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 Microsoft Corporation 11.0.50727.1 My Dell PC-Doctor, Inc. 3.5.6426.22 System Requirements Lab for Intel Husdawg, LLC 184.108.40.206 Tuesday, August 19, 2014 7:28 PM
I purchased a new laptop with Windows 8 OS pre-installed and SKYPE application pre-installed as well.
This new way of Skype behavior is very annoying. How I may return into classical use of Skype, as it was in Windows XP and Windows 7, where I had a Skype shortcut on my desktop and clicking the Shortcut opens the Skype application directly in the desktop.
When Skype in Windows 8 opens in a new lay out feature is very uncomfortable and unfamiliar. how to get back to the previous classical way of behavior for Skype.
I just recently purchased a Skype number and I have a few emails telling me that I have a new voice message and I should sign into Skype to listen to them.
So I signed into the metro style Skype app on windows 8.1 but could not find voice messages. I tried on the surface rt app but no option for voice messages. I tried logging into the Skype website and again could not find my messages.
So how does one listen to their voice messages in Skype?
I've been having an issue that popped up today. Out of nowhere, my game (age of empires 2 HD) froze for no reason, my audio cut out completely (was listening to youtube in the background), and my skype crashed, along with videos on youtube not able to be watched anymore (they would sit at 0:00 and never advance). I also tried to launch another game after this, and it crashed immediately. My flash plugin also crashes as well. I have had this computer for about a year, and although I've had bluescreens, I've never had this issue.
So far, I have tried restoring my computer to a previous setting. This works for a few hours, but then it reverts back to the crashing of games/videos/skype.
Edit: just incase this could be relevant, I was experiencing BSOD's early after I bought this computer. Here is a thread from the BSOD section about it: WHEA_UNCORRECTABLE_ERROR on new system
i come across a little issue with windows 8, skype stops responding then once skype stops responding everything else just laggs with it, but by the time i get windows taskmanager open to close other apps it just responds normally. is there a way i can speed up windows 8? i stopped about 14 apps from startup that i thought was the problem then my computer just came up with the same not responding thing for windows 8 skype desktop application not background application, is it because i have a third party app for microsoft ? or should i swich back to the default skype? i don't like the default skype but if i have to use it i will. if there is any tweaks to make windows 8 apps always respond quicker
Have Skype on windows surface, however sometimes when I answer the camera doesn't turn on but I can hear voice. I believe it might be might be that I have two different versions on this computer because I can answer one pop-up but still see it ringing. restart tablet and call the person from my windows app and it is fine.
here's the catch---why when I go to my control panel can I not find the program? it shows up on my app screen but clicking all relevant selections on the control panel-it is no where? my past experience says maybe I have two versions on the computer or I need to install and reinstall the program with the latest, but unless I go looking for the actual folder it is non-existant.
Whilst on holiday I used a friends laptop with Windows 8 so that I could use Skype to call people. It was not set up so I had to do it. I didn't realize that I had synced my Skype to my friends Microsoft account and to her hotmail address. Now whenever I get a call or message to me on skype, she now gets it too.
I have tried to log out and other things, but it says that it is now tied to her. I'm running a different Windows to her so I am unable to work my way around it.
HowI can remove my Skype account from her Windows 8 account?
I have just refreshed my pc because I was having numerous problems with it and it turned out to be a bad stick of RAM. However, now I am having software issues. Whenever I try to make a call on the desktop version of skype, the program crashes. Whenever I try to open HP support assistant, the program crashes. When i am using the metro app version of skype I get a weird artifacting type problem on any of the buttons. I have this same problem in internet explorer and on Netflix. Netflix will not play on Chrome. It will play on IE, but with the button artifacting problems. My computer will not pair via bluetooth with my phone.
When I open it and log in it doesn't I'm online. I can't even send IM mesages, I only see gray circle on the right side spining. Sometimes when I restart it It all works. But most of the time it doesn't I tried changing port number, reinstaling skype etc. Also skype.exe can't be killed in TM. I get info that Acess is denied.
I can access all my browsers but things like Skype and Steam won't open I was having a problem with a program yesterday that unpacked in the temp folder incorrectly and I have been trying to fix that since then I had to work yesterday or I would have resorted to something like this much sooner I am told that my hard drive needs repaired when I try to do a system restore on it to before I had the problem but I do scan and repair and it does nothing I have done scan and repair several times and right now I am using avast for my virus protection and I turned off my firewalls so those aren't a problem I am running a scan with avast right now for the full system but I'm not positive if it will bring up the error so that I can fix it I don't have a restore disk it didn't come with one when I got it and it is set to only do a refresh or recovery with a restore disk after I sent it to the company for a problem that it would randomly shut off when not plugged in and was fully charged I
Ever since skype updated to 6.14, I've been seeing excessive ram use after only a couple hours.
So..I devised a simple test, I closed and then relaunched skype to free the ram and then timed it.. after 3 hours roughly.. heres the ram consumption by skype...
The only things that have business seeing that kind of ram use are games(starwars the old republic can reach a gig and a half's consumption before Windows 8 starts shedding non essential items from the cached memory), flash games, streaming videos, 3d modelling programs, and a few other things I cant think of off the top of my head.
that said..thats grossly excessive use there.
Its not a virus, its not malware or spyware, I've already scanned for that...twice, using extensive scan options.
I cleared my message cache, reset IE as I know skype uses some of those settings, uninstalled and reinstalled skype.. past nuking my current os install I've got nothing left to throw at this.
I have a customer that brought in his windows 8.1 machine because after responding to a "Call from Microsoft" he let them into his computer. I would like to preface this with the fact that in the pact he has indeed let the real Microsoft into his machine to assist with 8.1 setup so I don't think he realized until too late that it was a scam.
I haven't seen this type of lockout since the days of windows 2000. I cant even boot with a cd. I have checked and reset the bios to no avail.
Having problems with facebook calling on win8.1 RTM? Sometimes I get " The software that powers video calling is temporarily unavailable. Please try again later."
Other times I get " It looks like a program on your computer may have blocked your video calling software" reinstalled the plugin several times but i still get the same errors. Seems to be blocked by something inside Win 8.1 ...
Yesterday, I just finished installing my programs on a new Dell Laptop running Windows 8.1 Core Edition. All the Apps worked a few days ago when I last checked them. However, yesterday most Apps would crash to the desktop on opening. I've uninstalled and reinstalled all of the Apps and they now work apart from the People App.
The People App opens, synchronises with my Hotmail account and I can search and display contacts. However, when I click on All Contacts or search alphabetically, the App crashes to the Desktop (see enclosed error report).
Strangely, the People App works in other accounts on the same Laptop. I've run the Fixit apps.daigcab which found several errors and fixed them. I've also run SFC /SCANNOW which found no problems.
Ever since I tried installing iTunes on my Lenovo y410p (Windows 8 x64), it will crash after it starts up. I've tried completely un-installing and re-installing, but to no avail. I've noticed that it only crashes when I'm connecting to the internet
I just bought a new laptop with windows 8 on and I m a bit lost....
I installed the yahoo messenger for windows 8 and I noticed that everytime I open a chat window with my contacts, the video call and call button are disabled and it says something like the other person doesn t have the right settings to make a video call? I can still do video calls on yahoo. I also got skype but yahoo for windows 8 seems a bit more similar to the messenger for windows 7..
Having problems with facebook calling on win8.1 RTM? Sometimes i get " The software that powers video calling is temporarily unavailable. Please try again later."
Other times i get " It looks like a program on your computer may have blocked your video calling software" reinstalled the plugin several times but i still get the same errors. seems to be blocked by something inside Win 8.1....
For long time now I have been using the below program for my web designing and it has worked perfectly up to and including Windows 7. I just got a Windows 8 laptop and now the program crashes or hangs whenever I start to type I get maybe 1 or 2 characters out and then it hangs.
I saw a similar post in the Win 7 forum but there was no final answer or solution and it was posted quite some time ago. The only response to the user was to check the Event Viewer. So I tried that and the below is what I got back but unsure what to do with this info.
I am using a now no longer supported version of this program I even tried mailing them and they refuse to do any sort of update. So the software people won't do anything to try and resolve this issue so that is why I am hoping I can fix the issue. And the newer version stinks so refuse to use the newer version.
As of a few days ago, none of the apps in the "windows" menu will open. My Store also will not boot. It opens, animates, and closes. I've tried many solutions, none of which have worked. *Note*: My resolution has not changed. It is still 1366x768.
Solutions I've tried: 1. Changing resolution: fail 2. Running "sfc /scannow" in CMD in admin mode. Result: stops at 53%, says it it unable to fix corrupted files Also tried opening the .log file. Says I'm not an administrator, when I have set my profile to admin. (I am the only user) 3. Clean boot, attempted to "sfc /scannow": fail 4. Using Microsoft account and local account. (I used a local account originally and tried switching to an MS account. This did not fix it.) 5. System "Refresh": says it is unable to complete refresh after reboot. 6. UAC was not changed, although I tried playing with the settings. Did not work. 7. My Anti-Virus has not been modified in any way. No firewall should be affecting this. 8. This happens on any internet connection.
I really do not want to resort to restoring the computer to factory settings.