Random Crashes With Brand New Computer
Feb 21, 2012
We recently purchased parts to build 2 completely new PC's for our company. Both PC's have the exact same specs, hardware and software...
yet one of them keeps crashing every couple of days. The other one has not had a single problem yet.
I'm providing the 2 crash dumps from the offending PC. If anyone could help us out in assessing the problem, we'd greatly appreciate it as we have absolutely no clue what's gong on currently.
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Jul 28, 2011
So I just got this new Asus n53sn-xr2 laptop using windows 7, and already I'm having some problems with it. Basically what happens is it will freeze seemingly at random times (at first I thought it was firefox, but I just got it again using google chrome... I'm not sure if its related to browsing the internet or not) and the computer will, after a short period of time, become completely unresponsive. I can't even load task manager so the only way to turn of the computer is with the power button. One of the times my computer freezed I got a BSOD and it said "driver power state failure". I took a picture of it and I can provide the other information too if you need me too. I can return this computer by monday if it sounds like a hardware issue but if its not then I would much rather fix it because I've already put so much time into transferring all my files
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Apr 8, 2012
Random BLSC 0x50 New Computer, New Install; Random Program Crashes?
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Oct 21, 2012
My computer keeps randomly restarting. It doesn't matter if I'm browsing the Internet or playing games it will just happen randomly. It crashes most frequently during the boot up after the initial crash. system repair will give me a few extra minutes but it eventually crashes again. When rebooting it will turn off and on and ONE of my case fans which is connected to my motherboard will flicker on and off. i have other fans connected to the board that do not do this.
I've never posted here so I'm not sure what I should include in this post but here are my parts.
Motherboard: gigabyte GA-970A-UD3 AM3+ 970 R
Video Card: Radeon HD 7770 1G
Power Supply: Corsair HX750 750W
CPU: AMD Phenom II 3.4G AM3 R
Memory: 4Gx2 Vengeance
Hard Drive: 1TB SATA 6.0 32M
Windows 7 Home edition 64bit
Things I've done:
-booted in safe mode (still crashed and restarted)
-system restore (still crashed but less frequent)
-checked and secured power connections to the mother board
-sysstem repair (same as restore)
-Began a virus scan but computer crashed before it could finish
-checked CPU heat (remains 35-45 degrees Celsius even while playing games)
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Mar 14, 2012
I built this computer about a year ago, and have had some problems recently.
Specs:
Gigabyte ga-p55a-ud3
Core i5-650 @ 3.2GHz
ATI Radeon 5770 (powering 2 monitors w/ DVI)
Patriot "Sector 5" RAM (2x4GB)
Windows 7 Home Premium x64
I have had BSODs almost daily for the past week or so, but they're all different. Several hours ago, after leaving it unattended for a few hours, the computer just kind of turned off, but with the system fan and lights still on. My monitors has no signal, and my keyboard didn't do anything, but its light was still on. Maybe there's something wrong with my graphics card? I'm going to try to run a memtest tonight.
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Jun 6, 2012
I bought a new Acer Aspire V3 laptop last week, with the new intel processor. Using it only for 3 days, it started to crash (blue screen). Can you help me please?I have attached the BSOD dump and the system health report.Here is the spec of my pc: x64 bit - windows OS - came pre-installed on system (OEM ) - What is the age of system (hardware)? just a week.What is the age of OS installation (have you re-installed the OS?) NO, it come pre-installed, and I didn't reinstall it.
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May 20, 2011
I bought and assembled a new computer for a friend of mine, tested it, everything seemed fine, until they proved not to be. I've tested all components (proccessor, GPU, RAM, HDD) with all the tests I know for painstakingly long periods, with no errors whatsoever, but neverthelese computer keeps rebooting with BSODs at *random* intervals (independent of use).
is that it *might* be an incompatibility issue between the ram modules and the motherboard. Here I attach the SF tool results and an speccy image of the system.
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May 21, 2012
I just purchased a new build, listed below, and cannot figure out why I am getting random hard freezes. There is no blue screen of death, just hard freeze required restart. I get about 3-5 a day.
GIGABYTE GA-H61MA-D3V LGA 1155 Intel H61 SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard
Seagate Barracuda ST500DM002 500GB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive
G.SKILL Value Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model F3-10600CL9D-8GBNT
Intel Core i5-2500 Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 2000
Antec NEO ECO 620C 620W Continuous Power ATX12V v2.3 / EPS12V 80 PLUS Certified Active PFC Power Supply
XFX AMD Radeon HD 6870 900M 1 GB DDR5 DUAL MINIDP HDMI DUAL DVI PCI-E Video Card (HD687AZHFC)
I am running low on time, as my one month for newegg returns runs out soon. I lost a week having to RMA the hard disk already, as the first one that came was DOA. I have performed furmark for 20 minutes, no failure. Memtest overnight, no failure. Seagate tools, passed test (didn't do thorough long test). Prime95 CPU small FFT for 8 hours, no problem. Prime95 CPU blend for 3 hours, no problem. I have tried reinstalling windows 7, and I have updated the BIOS.
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Dec 10, 2011
Been having some crashes.At first they occurred on start up. Claiming the computer wasn't properly shut down. Now today, the other crashes started, with the first happening out of nowhere, the second happening upon starting a video game. I've been without crashes for a while now, only having used my browser(Opera) and copying some files to an external hard drive. As well as the SF tool.I only have 2 dump files available. SF tool file should be in attachments, unless I made a mistake somewhere
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May 16, 2011
I've just bought a new computer and put it all together, installed drivers etc but no sound is working.If I go to Control PanelHardware and Sound it says "no audio devices are installed".However, if I go to Device Manager, under "Sound, video and games controllers" there are 4 instances of "NVIDIA High Definition Audio"Now I guess thie Nvidia drivers might work through the HDMI connection on the GPU, but my soiund setup is with the old audio jacks that plug in to the back of the motherboard.I tried uninstalling the nvidia audio drivers in device manager but when I rebooted they just installed themselves automatically!
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Jan 10, 2012
I recently purchased a new desktop computer, the specs are:
Intel Core i7 2700K CPU - 3.5GHz
Gigabyte / Asus Z68 Motherboard
16GB DDR3-1600MHz RAM
1TB SATA3 7200RPM Hard Disk
BluRay Combo Drive(LG)
2 x ATI HD6970 2GB PCI-e in Crossfire configuration
Antec Nine Hundred Gaming Case
Thermaltake Tough Power XT 875W PSU
Now it comes time to install windows 7 professional, so I purchase a copy of the OEM version (because I'm stingy). When I put the DVD in the drive it boots straight away and it comes up with a black screen that says "Windows is loading files........." . The bar on the screen loads and then it says "Starting Windows", after that a blue screen with some leaves and what looks like a very small bird appears in what I am assuming is meant to be the start of the windows 7 professional setup screen, however nothing comes up and after a while (5 minutes or so) my computer restarts and it's groundhog day (has been doing it for the last 3 hours).
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May 22, 2010
My mother wants to buy a small laptop (13.3'' toshiba t130D). When I went to the store to buy it, the salesman told me that I need to pay 85$ to get windows 7 installed on it since it has NO OPTICAL DRIVE. It seems like a rip-off... I was wondering... because I have no exterior dvd drive, is there ANY way else that I could use to install Windows 7 on that laptop since it is brand new. Can I use a USB key? Or that is only possible when a computer already has an OS installed on it? Is having an exterior drive the only possible way to install this?
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Jun 14, 2011
Recently, my computer has started freezing while I'm browsing the web. No BSOD or resetting, it just freezes and I have to hold the power button to get it back.I don't think it's over heating, or memory or any of that because I can happily play games hour hours with no issues.I can watch films,or streaming media for hours and it's fine. It only crashes while surfing or talking on Steam.
MSI P67C45 (still haven't got my B3 replacement :O)
i5 2500k (standard clock, with the 'turobo boost' ability engaged)
4gb (2x2) G.Skill Ripjaws X (I think. Can't remember freqs but I'll dig it out if somehow important)
Nvidia GTX260
Corsair F240 SSD (lucky competition win ) with the OS on
1TB HDD - got the pagefile set up on this drive so I don't burn the SSD
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Dec 22, 2011
I recently got a Kensington HyperX SH100S3B/120G SSD. I've been getting these stange BSODs. It doesn't happen during any particular kind of activity, usually it's just browsing the web or writing documents or something.
Every time the BSODs happen, for some reason the boot order switches from the SSD to my backup drive, and I have to go into the bios and change it. But other than that, my hard drive seems to be perfectly fine functioning afterwards...what's causing this??
All my components are pretty new, so I don't think hardware failure is very likely here. I've thought maybe I should update my bios? But I'm not sure honestly. My mobo is H67MA-E35-B3 LGA 1155 H67 mATX Intel Motherboard.
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Dec 24, 2009
I'm having a problem with a new computer I bought with Windows 7 (64bit) installed. At seemingly random points in time it will crash on me completely. I've managed to find out from a dumpfile that the likely cause of this problem is something called Rdyboost.sys I've managed to find it listed as a driver in windows/System32. Apart from that though I'm not sure how to find it, and was wondering.
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Apr 2, 2012
My brother has been complaining that his PC shuts down randomly. I check the events log and find a very large list of critical Kernel power 41 errors, with no other error before them most of the times. I can't seem to find any pattern to them, so I asume it's hardware related. There's also nothing in particular he does that triggers it. I've runed memtest86 and AIDA64 stress test while checking temperatures with nothing strange, changed the PSU, formatted and clean installed Windows again,still the same. I'm about to surrender with this...
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Oct 24, 2009
every time i try to install windows 7 on my new build, i do a clean install, however it spends about a second on the copying files part, then waits a few minutes before it starts expanding files. it hangs at 0% for a few more minutes then it will start accelerating. it will crash at random points while it is "expanding files".
the crashes vary, sometimes the display will explode and look lagged out then look like small tiles, the display sometimes turns red where shadows are as well, it also likes to just freeze. it frequently likes to freeze at 76 or 46%.
i had 7 installed one time when i kept my mouse moving constantly throughout the installation, but then the freezes would happen when i would boot into normal windows, but not safe mode.
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Sep 19, 2011
I am experiencing some disturbing shut downs on my pc. This has been plaguing me for about 6 months now and I can't take it anymore. Just to be clear, these crashes do not provide a BSOD and therefore no error code for me to research and correct on my own. In the last two days, this has happened 4-5 times, and most often while watching streaming video online (but not always). Without warning, everything will lock up (sometimes this is accompanied by a terrible sound emitted from the speakers - presumably looping audio from the video i was watching). The computer then reboots itself without my involvement.
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Sep 19, 2011
Just to be clear, these crashes do not provide a BSOD and therefore no error code for me to research and correct on my own. In the last two days, this has happened 4-5 times, and most often while watching streaming video online (but not always). Without warning, everything will lock up (sometimes this is accompanied by a terrible sound emitted from the speakers - presumably looping audio from the video i was watching). The computer then reboots itself without my involvement. Before anyone asks, my drivers are UP TO DATE, and my BIOS is up to date as well. So far, I have asked around and most people point to my graphics card overheating, or a very dirty (dusty) pc as a likely cause. Firstly, my computer is generally kept very clean, and I am monitoring my GPU temps and they are usually WELL within normal ranges (frankly it runs very cool). I have called EVGA for support, and they told me they had not heard of this problem before. They had me run a bunch of gpu stress tests, all of which provided no clue (they were clean) as to what could be wrong. Someone else told me to make sure my RAM was properly seated. I did check that and I can't see any seating issues.
OS. Windows 7 HP 64Bit
CPU. Core i5 750 2.66
Motherboard. Gigabyte GA-H57M-USB3
Memory. Mushkin Enhanced Blackline Frostbyte 6GB 3X2GB PC3-12800 DDR
Graphics Card. NVIDIA GeForce GTX 460
Monitor. Displays Acer LCD 24" 2MS H243H BMID
PSU. Corsair TX750W 750W ATX 12V 60A 24PIN ATX Power Supply
Case. Antec Three Hundred Gaming Case ATX 3/0/(6) 2xUSB Audio
Cooling. Arctic Cooling Freezer 7 Pro REV.2 CPU Heatsink Cooler LGA13
Hard Drive. Western Digital Caviar Green (WD10EARS) 1000GB (1TB) SATA 3 Gb/s 64MB (OEM)
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Aug 26, 2012
Since about 4 months ago, my computer has crashed randomly. Every time this happens, I would try to reboot it, and it would start for between one second and five minutes before crashing again. It would continue to refuse to start like this for 10 minutes to three days at one point.It started four months ago, and occurs fairly rarely. Since the first "series" of crashes, it's only happened five or six times, with anytime between a week and a month separating the crashes.My computer has just crashed again, and as expected, is not opening right now, so I'm typing this from my tablet.if there's any specific information needed please tell me and I'd be happy to gather it once my computer decides to start up again.
Edit: More info - Windows 7, computer is about 10 months old, and I do this have a warranty on it. A curious note, the light on my wireless adapter remains on after the computer has crashes, whereas it would normally be off if I turned the computer off normally.Gives me the option of starting in safe mode, crashes there too. Usually it'll crash before the option is even offered. I've also tried plugging it into other sockets around the house, but still crashes.
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Feb 1, 2011
My computer constantly crashes or freezes, espeically during movies. I suspect its my video card but i'm not sure. Is there any way of verifying? I have also attached the mini dump file.
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May 12, 2012
I have a HP Pavilion with intel i7 processor which was bought about Jan 2011 from costcoLately it has had occasional crashes, maybe once every couple days.I'm not sure of the exact specs of my computer. Where can I find this information? I ran the blue screen view and these were the results[CODE]
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Dec 17, 2011
Within the past week I've been getting numerous BSOD crashes. I've had some in the past that were related to the video card. Replaced the video card with a NOS replacement. That seemed to cure that problem. Three months later here I go again.
Here's what I'm runnng:
HP M9250F Desktop
Asus IPIBL LB Benicia MB
Intel Core2 Quad Q6700
4 gig of ram
Nvidia GeForce 8600GT
Haupauge NTSC and ATSC TV tuner
2 500 GB hard drives
1 1TB hard drive
Original OS Vista 64
Upgraded to Windows 7 Home Premium 64 bit
My dump and perfmon files are attached.
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Apr 10, 2012
i got a dell xps 17 l702x
cpu i7 2720QM
gpu nvidia 555m
RAM DDR3
Main HD Crucial m4 128GB fw 309
Windows 7 x64 Professional
My PC randomly crashs without an apparent reason, one of the most annoying one happens if i leave the PC working without any input with power plan Balance, the screen is black and i can only reboot (doesn't happen with High Performance).However sometimes i also get BSOD while working normally.I'm also noticing how the frequency of the CPU gets really low sometimes if i remove the charger.
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Jun 21, 2012
my pc randomly bsods, crashes and reboots while watching Internet videos etc.
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Jul 22, 2012
I have been having some computer crashes lately. They haven't been constant lately but it crashed again today and that motivated me to post this. I know that these crashes have to do with my graphics card. It happened to my computer with my old graphics card(fried) and it is happening about once time a month now. Basically what happens when it crashes is there is a notification on the windows task bar to the right saying something along the lines of "AMD display drivers has crashed". Any video I try to play will be messed up. Pixels are jacked up and sometimes the video goes completely green. If I see that notification about the display driver crashing, I have two choices. Play a video until my computer crashes or I can do stuff not related to gaming/videos and restart later. My graphics card is a Diamond Radeon HD 6670.
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Jul 27, 2012
I reinstalled Windows 7 64-bit on my computer (HP p6510f) about a month ago. All went well for about a month. But now I get these random crashes. There doesn't seem to be any rhyme or reason to them. Happens when I surf the net, listen to music or play a game. The computer usual runs well for several hours to a day, then WHAM-O! The computer freezes up and I have to re-boot.
I don't get the BSOD and I'm always able to re-boot quickly. What troubleshooting steps should I take? I hope there is a fix to this because I'm getting pretty frustrated over this computer I've only had for a couple of years.
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Dec 17, 2009
I think this all started after I did a RAM upgrade
It began with programs stopping (kernel32.dll, idon'tknowthenameanymore.dll)
But also games are just freezing after some time, mw2, ac, cod4. They all crash randomly.
Now sometimes the whole system freezes and I have to reset it.
Also, I get various BSOD's (ie IRQl not less or equal)
I think it has somethin to do with my memory,
I have 4 gb dual corsair 1066 kit combined with 2 gb Reaper 1066.
I am thinking of re-installing windows, because I didn't install it after the upgrade
Or do you guys think that the memory is corrupted?
Specs:
Win7 ultimate x64
MSI p45 Neo-3 FR
Core2Duo E8400
Ati HD4870
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Jan 20, 2012
Recently I've been experiencing some issues with random crashes only with steam games. I've run furtest and passed. Downloaded SpeedFan and everything is nice and cool. All my drivers are up to date and my OS has installed all updates. I've also run multiple antivirus and malware to make sure I'm not infected.
Temps are:
Temp1: 31c
Temp2: 24c
Temp3: -128c
HDO: 26c
CPU: 31c
MB: 24c
GPU: 32c
Core: OC
OS: Windows 7 Home Premium 64 bit service pack 1
Hardward:
CPU: AMD Phenom II x4 925 2.8 GHz (OC to 3.03)
RAM: G. Skill Ripjaws 8GB(2x4) 240 pin DDR3 1600 (12800) - (clocked at 1440)
MB: Asus M4A89TD- Pro/USB
GPU: ATI Radeon HD 5770 (OC)
HDD: Western Digital Caviar Black 500GB 7200 RPM SATA 6.0 32MB cache
PSU: PC Power and Cooling Silencer Mk II 950W
I have no discs to burn memtest to, so is there any alternative? Also, these crashes have been happening since before OC.I opened up Event Viewer and found an error code under -Applications, labled: Source- WMI: Event ID- 10 "Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."I would figure that if my GPU could pass furtest on the fullest test without it shutting down then my PSU is handling the load. Also I don't believe that 950W is too little for what I'm running.
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Nov 8, 2011
I had a PC with a Windows 7 install for the last two years that had a motherboard go bad. I ended up buying a Tigerdirect combo (hardware specifics below) and just decided to reuse the case with my original install drive. After taking some time to retune itself to new drivers, the computer kept freezing at random times. In some other forums on this site, I thought it driver related (even though I had updated everything including new MB bios). To make things easier, I installed a new 80GB SSD drive and put in a fresh install of Windows 7. Have updated everything to the nines and avoided adding any additional software until I had data and stuff organized from my previous install. However, the randome gremlin seems to have come back at random times.
I've tried setting memory frequency from auto to the speed in the BIOS, but found this thread and have attached the BSOD zip file for some help. Any thoughts on what is the issue? It may be a hardware problem, but I have run memtest on the memory and just can't seem to find the culprit.
Specs:
MB = MSI H61M-P23
Processor = Intel Core i3-2100
Memory = Patriot 4GB DDR3
Windows 7 Professional 64bit
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Dec 25, 2011
Is Windows 7 x86 (32-bit) or x64 ? x64 the original installed OS on the system? No an OEM or full retail version? Full Retail What is the age of system (hardware)? About 2 years, What is the age of OS installation? 1 year and a half?
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